been going here for 20 years! She does the best work! always so nice and gets everything done so…read morequickly! Will never go anywhere else!

Sue has done all of my alterations for at least 10 years. she does excellent work and can alter…read morejust about any garment. I'm short so I use her a lot

LOVEEE! They altered my dress in 3.5 hours due to an emergency! I couldn't recommend enough, and it…read morelooks great despite how it looked before!

Unless you have time for someone to re-alter the dress, use a different alteration shop. When I…read moretried on my dress after leaving it there for over a month, the hem was uneven to the point that the underlayer was visible in many locations. She shortened the shoulder straps without accounting for the built-in bra cups which are now in a useless location. I have just enough time for another shop to try and repair the dress.

Very good work and I will use again in the future. Easy access a bd fast turnaround.read more

This is a very interesting little shop, with all kinds of unique snack items. The seamstress and…read moreher husband are kind people. The lady did a good job on our repairs and alterations. The only thing I was dissatisfied with was - when she altered my husband's pants, she did not alter the crotch; she only took in the sides on the pant legs. In fact, I might just bring them back in and see if she will complete that job? Truly, though, I do wish more of the good comments for Hem & Sew would be "recommended" because the one Yelp chose thus far as a "recommended" review is hands down a ridiculous review! How can his review be recommended when he did not even patronized the place? He says he does not want to because they support police officers? Police officers are here to protect us all. It is not a political matter. In fact, that Yelp person makes it into a political matter by boycotting. Give this place a chance. It's really a cool little shop!!

The service here was atrocious. I have been double charged before on accident without an apology…read more And I was told when asking some questions "Do you want me to do your clothes or you go do it yourself?!" Looks like a husband and wife business. But always so rude. I'd rather drive to Aiken to get alterations than stay in Augusta and go to these people.

If you need something fixed this woman is amazing. I take everything there. She is always kind,…read morealways working, the place smells like the best food you ever ate, i am sure it is her lunch. her prices are min. Its a wonderful business.

Ms. P is a real magician. She was so kind to my daughter and I walking in there needing a…read morebridesmaid dress altered. Ms. P is highly talented and skilled. I would highly recommend her to anyone. My daughters satin dress was beautifully altered with precision at the perfect length. Now, my daughter won't be tripping on the dress. If anyone needs an alteration please go. Ms. P did a Super Fantastic Job!

I would definitely use Mrs P again. Great prices and very friendly. I don't want to ever use anyone…read moreelse. Thanks

I took my broken Dyson there. The owner said that he works on Dyson all the time. The part that was…read morebroken was no longer available I was told. Disappointed I was going to sell my machine for parts. Instead, I figured out what I needed, ordered it and replaced it myself. Admittedly, it was tough. After watching a few U Tube videos I was able to get it done. I felt that Jeff's sewing and vacuum is a great place to go but if Dave says it can't be fixed, go for a second opinion. No one's perfect.

For years this store has been our family's favorite for machines, fabric, and sewing lessons. They…read morehave the best customer service and go out of their way to help.

I was highly recommended to this little gem by my dry cleaners. I found out this is where companies…read moresend their clothes to get altered. Agnes' talent for sewing and alterations is shown through her work. I come here every year to get my suit tailored. This year, I had challenging alterations where my travel/carry-on bag was tearing due to wear and tear. Agnes was able to sew a unique triangular strap onto my travel bag. Her adjustment made the travel bag continue its long life. I highly recommend for any alterations or sewing need to come here. Butler's prices are the best in town. My only con is that if you need service during the weekend. You have to wait until Tuesday to get work done. The business is located in what looks like a residential house. Very close to the South Augusta airport. Look for a sign in the yard.

This is quaint shop provides prompt work and quality service! We waited until the last minute to…read moreget a dress hemmed and pinned for social, 10 days out to be specific! Ms. Agnes and her team graciously worked to meet our deadline. What makes them exceptional is their customer service. The first time we went to pick up the dress, the train was still too long, which was my fault for not having the correct shoes for the first fitting. Ms. Agnes got to work with the pins and the dress was ready for pick up two days later!!! And at no additional fee for my mistake! We will use Butler Alterations for all of our tailoring needs.

This Asian-owned small business is my go-to for clothing alterations. I've had a formal gown and…read moremultiple pairs of pants altered here. She will communicate if she's unable to make certain alterations, which I appreciate because I would rather she do so than to damage the garment. It is cash-only, but I appreciate the customer service offered here. For example: I brought in a pair of pants where the fabric had ripped under the belt loop. Because she recognized this would probably happen again due to how the pants were made, she reinforced behind the rest of the belt loops as well at no additional cost.

Paid $70.00 to have the straps taken in on silk dress. RED FLAG! After picking it up I discovered…read morethat they just turned it inside out and stitched it down. Took it right back to be told "you told me you wanted that and I can not fix it any other way." Now, I have a beautiful silk dress ruined!!!! She was so very rude and offered nothing but pointed to the door after I voiced my unhappiness with my new dress with large holes. She ripped the stitching out in front of me.

I wanted to give my wedding dress a facelift because it was way too long and the bottom was black…read morefrom it dragging on the ground. I wanted to remove the train and hem the dress so I didn't step on the front while I walk. She was able to help me. Getting my dress altered was cheaper than getting it dry cleaned! The owner told me her story, which is amazing! She's 68 and you can't tell! She came from Cuba and moved to the US in the 80s. She is one of the few true seamstresses you will find. She's talented, has years of experience, and is incredibly friendly. She has been in Augusta 16 years. I would recommend coming here to anyone. She does dress restoration, modifications, hemming, you name it and she can do it! She has truly put her blood, sweat and tears into this place! What a true inspiration. You get a 3.5% discount if you pay in cash. They require a 50% down payment. You pay the remaining balance when you pick up the dress.

Mercy altered my wedding dress and it could not have been more perfect. She is precise, listens to…read morewhat you want, had my dress ready on time and was a pleasure to work with. Highly recommend and will use her for all my formal dresses! Thank you Mercy!! -Katlyn Jones