Accessibility to get to the Philadelphia location was great. The driver was VERY rude and yells at…read morethe customers and workers. NO RESPECT! The overall convenience to get to New York after having a cancelled flight was very helpful.

Missed my bus and Roshni was very helpful in getting me switched to another bus. Would ride again!read more

I like to keep my options open. I admit I usually cross Central Park on foot using 72nd Street. The…read morething about this bus is strategic locations. In my case if I'm in the vicinity of East 66-68th Streets this bus is convenient. I use my Senior Metro Card to ride across to all my favorite spots near Columbus Circle. I'm not taking this bus to work every day. I don't really pay attention to if it's on time or not. I'm the type that is known to wait briefly. If it takes to long I head West to the next M66 stop. Sometimes a slow bus is my incentive to keep walking. Ride or walk, either way you'll enjoy the sights on a Sunny Day! This neighborhood is rich in history.

I'm on a bus! The adventures continue…read more.... Took this crosstown bus the other day on the west side as I was over there to get in a workout at a different NYSC location. It was one of those elongated buses with the accordion center and it was still packed mid-day. At least the AC worked well. Had to stand the whole ride. Pretty much ran according to the schedule. Too many people with bad body odor though. Yeah, I get that it's still 80 and warm out, but people take a damn shower now and then! Deodorant! Body spray! Powder! Spare us the assault on our senses!

This review is way overdue since I have gone on quite a few day trips with Hines by now but better…read morelate than never! I've used a couple of different tour companies in the past but what set Hines apart from them is that the guides are very knowledgable and professional (not some kids out of high school) and they truly seem to love what they do. Also, food and snacks are included in the price which wasn't the case with the other companies. So far I've been to numerous gorgeous waterfalls, gone hiking in the mountains, went to visit caves, been on a dolphin watch trip, and I have visited Amish country (and rode in a buggy - so much fun!). Since I can't always go on a long vacation during the summer and fall, I feel like I can still get some mini-vacation-time in with these day trips. These guys are truly the best, five stars all the way!

I went on the Catskills Fall Foliage. It was wonderful We went on a cruise, a train ride and I…read morewent on a gondola at Bellayre Ski Lodge. Nik is great and I had a wonderful time

$30 RT to Atlantic City on a weekday and they give you $30 slots play money + $15 food credit?…read more Hmm, not bad. Hopping on at convenient Borough Hall (Bklyn) at 9:25pm meant we were the 3rd to last pickup -- we snagged 2 of the last 7 seats, but my bf had to sit next to a weird smelly fat man (you can imagine the type) and I was almost trapped next to the bathroom (but was saved by my tricksy maneuvers!). Traffic to the Jersey shore on Independence Day weekend was challenging, but we arrived by 12:30, which is still reasonable (avg is 2.5 hrs). They played bad movies on the way (Fireproof + Obsessed) and the ride itself was otherwise uneventful. For the return trip, the bus arrived exactly at 6:10pm like they told us and I got back to Borough Hall at 8:30pm. PROS: - They advertise clearly online and flyers are available at the newsstands mentioned on their website. - The newsstand guy at Borough Hall was completely knowledgeable about the details, and even called to verify while I was there. (Other guys at the newsstands selling rival bus tickets knew nada.) - Punctuality. - Everyone must sit in the same seats for the return trip (smart move, to avoid cranky passengers whose "better seats" were swiped by earlycomers on the way home, but kinda sucks if you arrived early to snag a better seat like we did -- AND still had to sit next to the smelly fat man). CONS: - Their website isn't updated with the correct pickup times. Check with the newsstand guy who sells you tickets. - If you get on at the first pickup in Queens you have your choice of seats, but have to sit thru 1.5 hrs of meandering thru NYC picking up more passengers. - If you're at the last pickup and there are no more seats, you're sh*t outta luck, even if you already bought your ticket. - I felt like the $15 food credit wasn't a great incentive since I wanted to eat elsewhere but felt like I couldn't "waste" the credit. Plus, the buffet at Tropicana doesn't open til 4pm and the line at the one other eatery where it could be redeemed had massive lines!! - $40 on weekends, but the same promo offers - not worth it. Verdict? Next time I'll head into slightly less convenient Chinatown instead for the $15-20 RT buses (with $20+ play money, but no buffet). One bus company in particular drops you off at Caesars, which is closer to the center of the Boardwalk and the Piers and Outlet shops, and the bus won't make fifty billions stops to pick up passengers before leaving NYC.

NO STARS !!!! On a Tuesday, bought 2 tickets in Massapequa, only to find out a half hour later that…read morethe bus bypassed the stop. 1. excuse from card store - driver forgot 2. excuse from bus company - the filled up; 1st come- 1st serve with an attitude that made me livid!! If they filled up, why couldn't the dispatcher call the store so we could go somewhere else; when I called to advise they did not return my call

I've taken the M86 Select Bus across town many times. It's a quick ride to get to my eye doctor and…read morethe Museum of Natural History. I enjoy visiting that neighborhood in better weather than today. I was on time today for my appointment with no problem. The driver was exceptionally nice stopping to wait for customers to purchase their fare. You must pay in advance for Select Bus Service. If you are caught riding without a receipt it's a $100 fine. The buses are new and comfortable. When I'm unable to walk to the West Side this bus is convenient.

THERE IS ANOTHER BEST BUS COMPANY WITH REVIEWS ON YELP. THAT COMPANY IS UNCLAIMED. RELY ON THESE…read moreREVIEWS. This specific review is about Best Bus PRIME. Not the standard Best Bus service. I heard about the PRIME service which is basically an upgraded bus. The bus has single seats on the right and double seats on the left. The service is advertised to have tray tables. The tray table in my single seat does not work. I want to rate this service a 3 because of the tray table not working. The seat pitch (space between seats) is larger/longer than standard buses - which is true and is nice since I'm over six feet tall. One thing that's not advertised but I did notice was shades for the window which is nice. My window had them. Some did not. As others mentioned, the wifi can be spotty. In the age of cell phones and mobile hotspots, just be prepared to use yours in case the bus wifi goes out. The complimentary water was nice - but it was not cold/chilled. Just ambient temparature water. The timeliness of arrival always depends on traffic - so most times the arrival time is after the scheduled time (especially since Best Bus advertises 4 hour trip times from DC to NYC) - I have not seen arrival times within 4 hours - it's always later (sometimes up to an hour later). It's due to traffic though, not driver skills or service. Overall I do like Best Bus PRIME. Would I take it again - probably - if the schedule works. It only runs once a day - all the other services are regular Best Bus service.

Worst company ever. They never answer on phone…read more Their website doesn't work at all. Useless phones and useless online services. I missed my bus, and they never replied to my calls, email. I could not reschedule online. WORST WORST WORST experience ever!!! Never use this company.

Don't even think of using this bus company. Very unreliable and no customer support. We all were…read moreleft stranded in New York on a Saturday. Disputing charges on credit card. Plus from Bethesda, we all had to wait 40 minutes because the bus driver was late, then he almost got into two accidents as he was speeding driving recklessly. I am filing a complaint with the Department of Transportation (DOT): Bus companies crossing state lines fall under DOT. You can file a complaint with the Federal Motor Carrier Safety Administration (FMCSA) here -- this covers both service failures and safety violations.

I used to travel on Greyhound, who owned the terminals. So a stop every two hours was not a big…read moredeal on a 12 hour trip. Get off, use restroom, eat, back on the bus. Trip from Bethesda to NYC is 4:30. Driver keeps saying he's not stopping. Ok. Gotta go occasionally. Lordy, the "must sit down only" fixture is a tiny hole with a seat that is bigger than the child size opening below it. Even airline loos work better. Good luck with the constant bouncing. No pics

The last time I took this bus was 2019, so I wasn't 100% sure what to expect…read more The bus and ride were surprisingly pleasant. The things I noticed/encountered: -The seats were a little smaller, but fairly comfy. -There were seat belts available -Depending on the seat, outlets were in the bottom/front of the 2 seats or side of the window seats. -There were large, panoramic tinted windows, which made the ride better. -Large garbage bags were placed throughout the bus, which helped keep the bus cleaner (assuming people used them). -The bathroom was small, but decent and clean...at least at the start of the ride. -There were foot rests, but they weren't very useful. I took the 5:30 pm bus on a Wednesday, so it wasn't as packed as a weekend bus may have been. The driver was friendly, check-in process was seamless...we just gave our names. I didn't have any large luggage, so I didn't have to use that extra compartment on the outside/bottom of the bus, but it was available for self-loading/unloading. There was additional storage available above the seats (similar to an airplane) and below the front seats. Even though there was traffic and heavy rain, we made it to our stop (stop #2 out of 3) in perfect time. There are multiple signs for Go Bus, luckily the bus driver walked over to us and let us know that the bus is actually stopped 2 signs ahead. Would I take this bus again? Yea, absolutely.

Okay, I took this bus back one time from New York City, and I must say..this was probably the most…read morescammy thing I've taken. First of all, the bathrooms were disgusting and unsanitary, clearly hadn't been cleaned! Then, also, the specific ride we took advertised that it would make a stop to get lunch..but what? The bus driver was some old guy who was clearly senile, he was extremely rude as well, and he should lose his CDL. He didn't stop the bus. You get what you pay for. This was a scam. Don't do it unless you REALLY need to save money, just take a train for a bit more. If you want to get on some bus with false advertisement and a senile old guy bus driver and get totally scammed, go on ahead! :)

Being a big fan of Chuck Close's artwork, this sleek 86th St. Second Avenue station provides…read moreexceptional large format tile mosaics of his portraits, worthy of a museum. These images employ those photorealism to pixelated techniques he used in his paintings. You may recognize the iconic faces he captured of Philip Glass, Lou Reed, Cindy Sherman, Kara Walker, Alex Katz, Pozsi B. Color, Cecily Brown, his own self-portrait in the center of the mezzanine, plus others. Worth a stop if you want to admire some of the great public art created to make everyone's subway ride more enjoyable. Oh, and this 86th St. 2nd Ave. subway station is also easy to get in and out of too!

I've never written a review for the subway, but I'm so happy with this station, I can't help…read moremyself. If you're getting on in age and/or have mobility limitations, the 86th Street 2nd Avenue stop is a game changer. We recently moved to the neighborhood. The first time I got off at the station I couldn't believe our good luck. Train tracks are way below street level -- I've never seen such a subterranean line -- but a series of steep escalators take you all the way to the top. (I think of the Queens Plaza station where I'm inevitably huffing and puffing with all the steps.) The station is clean. The graphics on the wall are beautiful. (Sorry, no photos. Look at someone else's review.) As it's the second stop going south, you'll likely get a seat. And the officers I've spoken to who monitor the turnstiles are actually friendly! BTW, if you're senior, remember to apply for half-priced fare. (There are some advantages of old age!)