I have had lower back back problems for a few years now. It's the kind that wh3n it flares up I can be bed ridden for a few days which will cause me to miss work and therefore could definitely jeopardize my employment. So when I went in for my initial consult I was told that the procedure would cost $12,500.00. This is not pocket change for someone, obviously. I had intended on paying the full amount but I was hesitant because this is a major investment and I have also been in contact with other specialist in other countries such as Germany (the doctor that treated Kobe, may he rest in peace),Argentina, and even Mexico. I have previously been treated by the same doctor that treated Rob Gronkowski, whom has since relocated to Florida. So when I say that I have done my research, that would be an understatement. Being a former soccer player that played at the highest level, I wanted to do my due diligence not just because I love my job and would not want to jeopardize it but especially because I go to the gym everyday and that is also very important to me!
So when I had to miss a couple of days of work due to an episode of major back pain I was determined to get the treatment to fix my back, and if a medical institution says that they have treated former star athletes then I thought it would be my best option.
So I was a bit desperate to get this procedure done and that caused me to consider getting the whole thing financed. So I went in to do the financing application, when I got there, the lady at the front desk said that the amount I needed was now $13,500. So I immediately said that the amount I thought we had agreed upon was 12.5 k. I asked her to go and verify this information with the doctor that I had spoken to, she stepped back into the back and promptly came back starting that the amount is indeed 13.5k. That sort of irked me because now it felt like I was dealing with a used car salesman. So I hesitantly did the financing application and my payments would be over 500 dollars a month, but I was in pain and I needed to get this done. I did schedule my first treatment which would have been a few weeks after that date and I felt that I had plenty of time to walk away. Not a word was Said to me about my obligation to pay for my loan if I did not go through with the procedure. I felt backed into a wall and I needed to get this thing done, if you have had back pain, you know exactly what I am talking about.
So I eventually, when felt better, and after I read some of their reviews on BBB (I needed to look further into this company's reputation) I decided not to go through with the procedure.
I sent a text to the doctor that had quoted me the initial amount and told her that I decided not to use their services.
So when I had a debit of $551 from lending point I immediately contacted them and explained to them that I am never received ANY treatment and that they needed to refund the funds back to me. They said that I needed to contact the doctor and ask them to send those funds back then they would be able to do the refund. I sent an email to QC kinetic but never received a response. So after a couple of days I called to ask about my inquiry and I was transferred to a lady named Maryanne, that was a week ago. She stated that she had not been in the office but that she would give me a response. Somewhere within that short conversation she said that they don't do refunds because they have purchased the equipment and that she would definitely be getting back to me. Not a word since.
I never received any medical treatment other than the doctor asking me to touch my toes. Now you want to tell me that you are about to ruin my credit?? I have worked on fixing my credit and i do not intend on letting this institution ruin it for me. In what world would someone say: meh, that's OK you can keep the 13.5k that you took from me without you lifting a finger. Yeah exactly.
You don't deserve the one star I gave you, but it's the only choice I had.
The public needs to know the kind of practice you are running read more