Very nice staff and have always been satisfied with the quality of the dental care…read more I would recommend them ...

Going back to my childhood in the 1970s, I had some questionable dental work done…read more Cut to ten plus years ago, when I met with Dr. Betancourt. He has painlessly brought my teeth into the 21st century! The office is immaculate and everyone is very friendly! They do great work!

I've been very pleased with the dental work delivered by this practice but am unbelievably…read moredisappointed with the office billing personnel. On all of my visits, they require the patient to pay their higher Usual and Customary Fees as opposed to their contractually obligated in-network PPO fees. Refunds are made down the line to square the account but in the interim, the patient has forked over significantly higher dollar amounts. Why should the patients serve as their bank? I pushed back on this practice and was met with arrogance, smugness and general ugliness. The billing personnel clearly did not display any interest in understanding how the in-network PPO reimbursement worked. They even threatened to withhold treatment until I acquiesced to their higher fee payment request. It's a shameful way to treat patients and a black eye for such talented dentists and hygienists.

Charged me $200 for a referral and didn't provide any treatment very expensive just to get told to…read morego somewhere else

After recently relocating to the area, I found Dr. Patrick after doing an online search and…read morecomparing various options. He and his practice accept my insurance and advertised that they were accepting new patients. When I initially called, the office indicated that they could not accept new patients due to a backlog of appointments to catch-up due to COVID related delays. However, they took my name and contact information and indicated that they would call when an opening was available. I appreciated this since had been over six months since my last check-up and cleaning. I received a call later the same day asking if I could fill an opening from a canceled appointment the next day, which I accepted. I arrived for the appointment and was quickly brought into the office and worked with very personable reception staff to complete some paperwork and was promptly taken to back for my initial exam, annual x-rays and cleaning that I found to be quick and painless. Shortly thereafter, I met Dr. Patrick and he completed his exam. After 20 years with my previous dentist and only a few different hygienists, I found this a very easy transition. Dr. Patrick and his team were very professional and personable, and I found it to be a pleasant and positive initial experience.

I cannot recommend this dentist enough. I needed a root canal and crown. Dr. Patel and his team…read moremoved at my pace, informing me of every next step before doing it, always checking my comfort level. After the procedure that night I didn't even need a Tylenol... pair that with some of the nicest people you could hope to meet. I have found my family's dentist!

From the owner: First in Smiles Dentistry offers extensive dental care in Matthews, NC. Our wide range of services…read moreincludes Bruxism Nightguards, Dental Sealants, Fluoride Treatment, Oral Cancer Checks, Sleep Apnea Treatment, Sports Mouthguards, TMD Treatment, and Wisdom Teeth Removal. We also specialize in Crown & Bridge, Dental Crowns, Dental Implants, Endodontic Surgery, Full & Partial Dentures, Full-Mouth Restoration, Inlays & Onlays, and Root Canal Treatment. For cosmetic needs, we offer Crown Lengthening, Gum Sculpting, Invisalign®, Porcelain Veneers, Smile Analysis, Teeth Whitening, Tooth-Colored Bonding, and White Fillings. Our team of experienced dentists can address a wide range of dental needs, from routine checkups to complex procedures.

Dr Tang and Kirsty have been taking care of me and my family since they opened. They are excellent…read moreand efficient always. They respect my time and aim to guide my health the right way. We trust them and that is because they have earned it through great care and genuine concern. I highly recommend this group and because they are well trained is what separates them from the masses!

Incredibly well appointed facility. No concept of how to maintain a calendar…read more Each room has TVs and all of the equipment that you could imagine. The staff have always been very friendly once you are being worked on, but don't count on your appointment being on time. On one occasion I was sitting in a chair waiting for a cleaning and one dentist saw that I was there and for some reason insisted that I was their patient and removed me from the calendar of the other dentist. So I got to sit and wait for the dentist to finish with someone else rather than who I was scheduled to see. Today I was there 10 minutes early for my appointment, an appointment that they confirmed 4 times via text, so I know they knew the time. 20 minutes after the scheduled start of the cleaning, they let me know they were ready for me. I had already left 5 minutes prior. So if you want all the bells and whistles and don't care about a schedule, these folks are a great fit. Otherwise, use a dentist that actually respects your time.

I was new to the area from another state. I liked my last dentist quite a bit. I was scared to…read morestart over. I went to Idlewild Family Dental because they had good reviews and are close to my house. It been 4 years now and Dr. Reeva is by far the best dentist I've ever had. She is very thorough and so gentle. She is friendly and sweet and her smile lights up the room. I actually look forward to seeing her. She makes it much easier to go to the dentist!

They were patient with my son for his first dentist visit, and have been super helpful for my…read morehusband and I.

This is a great dental service same as care they always ask you if it's hurts! I'm the person who…read moreis scared of dentist very very much and it's better than paediatric dentist the office is very kind and comfy and they're doing it really fast everything's clean the Office Experience was very good. Dr.Ghorshi is very kind and very professional! I recommend this office:)

Great place ! They take care of my entire family and my parents! Susannah is awesome and Dr…read moreGhorshi goes above and beyond.

Dr Brady is fantastic - fav dentist of all time. Thorough, thoughtful, and listen to your ideas on…read moretreatment options.

I had a filling & a crown done, and couldnt be happier with the service. Everyone was super helpful…read more& friendly. Very Professional. The work went as planned & the crown fit perfectly. Glenn P.

I would not give Waverly Dental (11840 Southmore Dr, Ste 150, Charlotte, NC 28277) a second chance…read more From my very first interaction, the telephone receptionist was shockingly rude -- not exactly the warm welcome you'd hope for from a healthcare provider. When I escalated my concerns, the office manager was no better. The unprofessional attitude appears to run straight through the organization. Beyond the poor customer service, this place feels less like a dental practice and more like a dental mill -- one that seems far more interested in extracting money from your wallet than in providing quality care. I strongly suggest looking elsewhere for your dental needs. There are plenty of practices in the Charlotte area that will treat you with the respect and attentiveness you deserve.

Went in for a consult. Their staff never sent the treatment plan to my insurance and instead gave…read moreme one they printed out on their own. I called to ask them to submit it to my insurance and Gladys, was so rude and nasty. When I asked her to submit it, she said they don't do that and if that were a problem, perhaps I should look for another dentist. Had 2 extractions done with Dr. Matthews, no one called to see how I was doing. 4 days later I was in pain. Granted it was a Saturday, but I called, left a message and emailed as well. No one got back to me until Monday. I've never experienced anything like this. I will not return, nor will I ever recommend them. This is extremely unprofessional.