This dental office isn't my favorite. We had multiple issues with them not being conservative enough and either doing work on something that could have waited, or possibly didn't need at all (for my husband) or saying I needed thousands of dollars of work (and after seeing my previous dentist whom I trust in another state, I needed none of that work.) I switched dentists and wouldn't return. read more

They charged me for X-rays & exam , after they told me that I was cover by their insurance I had paid for. Then a month later, after I "always" had paid COD for service before leaving, they billed me for almost $400 and never sent records to another dentist after it had been requested twice . All this after they had to refer me to another dentist that did sedation dentistry. I will never go back there. read more

It's not always easy to find a dentist you truly trust, but both Dr. Trans and their team have earned that trust completely. Their friendly and approachable nature makes even the most anxious patient feel comfortable. The office is clean, modern, and well-maintained. Dr. Tran ability to diagnose and correct my dental issues that were caused by previous dentist in another state has earned my trust. Despite a very long drive to this office since I live in FL, the exceptional care received at this office makes it an unequivocally worthwhile journey. I highly recommended this office. read more

Serene Dental Spa - Entry - Cosmetic Dentists Near Me - Weddington, North Carolina

See all

This office has excellent hygienists, & that is sadly all I can recommend them for. We originally had no issues when coming here for cleanings, but when in need of a root canal, they let us down severely. Myself having worked in dentistry for many years, I strongly advise anyone needing this procedure to seek out an endodontist. My wife goes to Serene to get evaluated- they suggest a temp crown, despite her ticking all the boxes for root canal therapy (profit generation at its finest). After the crown does nothing to ease her pain, she is told that their in-house general dentist, Dr. Rebecca Berg, only does root canals for them & is the same as any other endodontist. So my wife is duped into getting it done there, & returns a few days later for the procedure. Had they been clear that Dr. Berg is not a trained endodontist, she would have gone elsewhere. No rubber dam used during RC treatment, resulting in water & debris going down the throat. When flushing out the reamed canal, fluid entered the sinus cavity at the procedural site- an obvious sinus perforation. Wife said "there is something burning in my nose" & dentist "there is nothing in your nose". They raised the chair up & she started coughing because fluids drained sinus to throat. Blood from opened tooth mixed in, causing further irritation. She asked assistant if her nasal passage was punctured as could taste blood leaking down from sinuses, told "no, the dentist would be able to tell if that happened. Also, your sinuses are too far away from your teeth for that to be possible". My wife asked repeatedly before the procedure was over if sinus was punctured because it felt like it was, every reply "no". Another concerning moment was when they needed a specific size of canal file that they did not have, so they resorted to the next closest size. They had a hard time finishing procedure because tooth would not stop bleeding & continued coughing. When the torment session was finally over, assistant was walking her out & they passed her dentist in another room, speaking with a staff member. Dr. Berg's facial expression was one of fear & worry; as wife was passing by they became awkwardly silent. She had to sleep propped up for several nights because when she lay flat, blood would run down her throat, making her cough. And this was not even where the breached standard of care ended. THREE TIMES she came in to get a permanent crown- injected with anesthetic, because the staff used permanent cement instead of temp cement required cutting off of the temp crown which changed the contours of the tooth=required re-scan & re-order of crown. THREE repeat identical episodes/visits, before they finally realized they should try temporary cement! The following month, the treated tooth begins to have sensitivity to heat, a clear indicator of a failed root canal. She goes to an accredited endodontist (a real one this time) & they use a CBCT radiograph to confirm that Dr. Berg had missed a root in that tooth & left a canal untreated. They also show my wife on the x-ray where the plug Serene installed is protruding into the sinus cavity, concrete proof that when she felt her sinus being perforated it indeed was. And finally, the endodontist confirmed that my wife's sinuses were very close to her upper teeth, contrary to what she was told at Serene. Once again we pay for root canal treatment (re-treat) of the same tooth, but this time done by a specialist with the correct equipment & training. Sadly they had to drill through (ruin) the permanent crown on the tooth, which had taken 4 appointments to complete. The endodontist said it appeared that the original dentist had used a file that was bigger than the size of the canal warranted, resulting in very thin canal walls that could quite likely fracture in the future and necessitate removal of the tooth & installation of an implant. So for the rest of her life, my wife now needs to get a specialized x-ray of this tooth annually to check if the canal walls are still holding up. In summary, not only did Serene Dental Spa cause permanent detriment to their patient, they lied repeatedly; first by implying that Dr. Berg was as qualified to perform the treatment as an endodontist, secondly by the dentist/assistant denying that a sinus perforation had occurred (they ALWAYS know when it happens) & lastly that her sinuses weren't close to her maxillary teeth when they actually were very close. The final fail is they refuse to return our calls and messages, which we have periodically left over many months; they simply want to pretend the suffering & needless financial burdens endured never happened. We spent thousands of dollars on this ordeal. We are not asking for anything unreasonable, just a small reparation/refund for the harm she endured while in their care. read more

The office is beautiful and clean. The dentists are personable and explain in detail the treatment options. Doesn't make you feel pressure to go with a particular procedure. Andrew went out of his way on their day off, when the office is closed to fill down a tooth that is too high. They went above and beyond. Also, Margaret give an amazing shoulder massage when you wait for the dentist to come in. No extra charge. Definitely recommend! read more

Amazing people! Very understanding and time efficient. I highly recommend Serene Dental Spa as your go to dental place.

One of my biggest fears in life is my bi-yearly visit to the dentist, it would take me several appointments and sometimes even some anxiety medications to make it to my appointment...no lie..lol!! I know I'm a weak sauce. But I think I've got the solution for this dentist phobia of mine... Serene Dental Spa....and Ayden and I have actually tried it out today before I would make any recommendations to my fb friends and family! It's a really beautiful dental office...and it def has more of spa ambience to it than a dental office (which I loveeee). Besides taking care of your entire family dental needs, they also provide manicure/pedicure (and coming soon: massage) services....just imagine, while your kid or spouse is having their dental work done, you can use that time to indulge yourself with a manicure and pedicure, and sipping on an in-house cappuccino....and that's exactly what I did today.....I drank water instead though (per doctor order)...hehhe....but you got the point!;) So, friends and family, if you're in the Matthews/weddington/waxhaw areas, do stop by this beautiful office for a tour of the facility/services, and then decide for yourself if you want to book your next appointment or not...no peer pressure here! Serene Dental Spa- when you need them most: - open early and closed late to accommodate your busy schedule. - open on weekends ( by appointments ) - after hour emergency services: on-call dentist 24/7 read more

Serene Dental Spa - Cosmetic Dentists Near Me - Weddington, North Carolina

See all

An incredible experience! Clean, professional and super thorough. The staff is very personable as well. Don't go anywhere Serene Dental Spa ;) read more

Incredible dentists who were able to work their magic on my teeth after a severe accident. They took my call after hours, both of them came to their clinic, and worked on it after hours (more than two) and their work was nothing short of a miracle. It was as if nothing happened. I would highly recommend them. read more

I've never been to a dental office that got the 'body and brain'. This place looks amazing and staff are professional and welcoming. Drs. Z and Tran were very genuine and professional. They took the time to go over my conditions and provided tentative treatment plans. I was pleasantly surprised when Dr. Tran (himself!)called the next day after my treatment to make sure everything was good and if I'd needed anything else. read more

This is an absolutely wonderful dental practice! Everyone in my family is a patient of Dr. Tran. He is very personable and professional. His staff is also top notch! All are very friendly, knowledgeable and helpful in every way. So happy we found Serene Dental Spa! read more

This is the most advanced dental office I have ever been too. The name says it all Serene Dental Spa, as soon as you walk in you feel as if your being taken care of and that really put me at ease. Dr. Tran and his staff were excelent and put my comfort first. I highly recomend you check them out. I had a root canal done and had been putting it off for over a year because fear of pain. There was ZERO pain, and it was done so quickly!!! and I am SO glad that I decided to visit them. It was the first time i was happy leaving the dentist since i was a kid getting a toy for no cavitys. read more

The office is prime example of how all dental offices should be. Very attentive, informative, and friendly. Doctors thoroughly explained my dental needs, Dental Assistant was very gentle upon taking my x-rays, Front desk verified my insurance prior to my appointment and went over the details of my visit. I highly recommend this office to everyone. read more

I've found my favorite go to dentist. Dr. Tran always makes each visit very comfortable and relaxing. He did my first wisdom extraction and it's virtually painless. I've recommended this place to my friends and family and they loved it. If you're looking for a new dentistry, this place is definitely worth a try. Highly recommended! read more

I can not recommend Serene Dental Spa highly enough!!! They are amazing! Everyone is so helpful and friendly and the entire experience was stress free and comfortable. I had my check up done and a filling and it was totally stress free - Dr J is wonderful. I have scheduled my next checkup! I would give them 10 stars if I could!! read more

So i just started coming here a little over two months ago to start getting some work done the last time I've been to a dentist was a little over 7 years ago, so I needed a lot of work done and having horrible wisdom tooth pain from an decaying infected wisdom tooth was the THE first clue I should go see someone about it. I chose this place Bc I recently moved into this area from Belmont and it was simply just more convenient, being a person that hates dentist with the whole drilling and needles and fingers in my mouth I was quite pleasantly surprised with how satisfied I was with the service professional they was with everything. They saw me on short noticed and was willing to take care of the painful problematic tooth right away, I didn't feel a thing and he had the wisdom tooth pulled out in like 2 mins I was in disbelief when he said he was done, I came back a few weeks later to do a cleaning and whitening then once again a week later for a deep cleaning and another wisdom tooth extraction, all in which was painless I couldn't even feel the typical needle pinch before the numbness "the reason I neglected seeing dentist for 7 years lol" I will have to say this dentistry will definitely be my dentistry for many years to come and I will be recommending it to anyone I know that needs dental work! read more

Serene Dental Spa - THE before with my cool shades - Cosmetic Dentists Near Me - Weddington, North Carolina

See all

I can't say enough about Dr. Tran and Dr. Javed. You will get only quality services at this office. The staff is friendly and very competent. Dr. Javed is warm and personable. She has always been there for me and my many emergencies. I referred several friends and they are so happy that they finally found a great dentist. read more

Great, local place with definitely a "Serene" feel about it for a dentist office! They are always willing to work around you schedule, particularly if an urgent issue. I think the first dentist my wife has been able to go to without getting the funny gas :) read more

Dr. Andrew and Dr. Javed are hands down, no-contest THE BEST dentists I've ever had!! As soon as you walk into the office, you will IMMEDIATELY be AWED by the modern, spa-like, chic atmosphere, which truly is one-of-a-kind and resort-worthy. From the complimentary coffee and refreshments, to the availability of massage and spa services, to the most compassionate, committed, considerate, honest, funny, and family-like staff you've always DREAMED of having and knowing in health-care professionals, Serene Dental Spa does it all. That particular week, I remember I had called 4-5 times scheduling and rescheduling appointments due to something I believed was a tooth abscess potentially forming where I had a cavity that had cracked my tooth; I was now at work beginning to feel extremely ill, and knew something was wrong. I called Serene Dental Spa, and they IMMEDIATELY fit me into their schedules for the emergency visit without hesitation, although the next available appointment for my type of procedure wasn't until WEEKS down the line. Although I have insurance now, when I didn't, they provided a discount and various payment plans to help me cover the costs. For each of my 4-5 visits I have had with them thus far while living in North Carolina, I have FALLEN ASLEEP during EACH one, as the calm, gentle and peaceful disposition of EACH staff member, coupled with the PERFECT ambient, spa-like instrumentals are TOO SOOTHING to just not take a nap while you're there. ALL seven of my immediate family members belong to Serene Dental Spa. There's no other dental practice or staff that we'd rather trust or invest in to!! Blessed to have met and become a part of the Serene Dental Spa Family!! No where else you need to go -- I PROMISE YA!! read more

After decades of dreading going to the dentist, I have finally found one where I really like my experience. Dr. Javed is so knowledgeable and kind that I am relaxed when I am in her office. As a wonderful bonus, I look forward to getting a pedicure there too - what a great idea and so convenient to have spa services and dental in the same place! read more

This place is straight up amazing. I have an irrational fear of going to the dentist, but these guys have laid that to rest. I starting going to Serene Dental spa based on recommendation. At the first visit, Dr. Javed was so so thorough in talking me through everything she was doing and then not only telling me, but SHOWING me the problem areas with xrays and digital pictures she took of each tooth. She was not judgemental of the condition of my teeth, but instead talked me through how we would fix the issues. We started with removing my wisdom teeth (all 4)! I was very nervous, but they were very reassuring and encouraging. Dr. Tran did a fantastic job on the surgery and I was out of there in no time. He was very gentle and I didn't feel a thing. These guys are also very personable. Its not like going to a drs office where everything is all white with that sterile-hospital feel. Its honestly like going to hang out with some friends while getting some some dental work done. Dr. Tran also followed up the evening of surgery to make sure I was ok. Everything about this place is 5 stars. Give it a try and you won't go anywhere else! read more