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    Planned Parenthood - Springfield Health Center

    Planned Parenthood - Springfield Health Center

    3.5(2 reviews)
    3.4 mi

    While the staff are very kind and helpful, I have an issue with the appointment process. They gave…read moreme an appointment card after a BC shot and on the day I was supposed to go in, there was no one there and it was closed. I called PP and asked them why my local PP facility was closed even though they scheduled me for an appointment. I was told it was "because there is a party today." The lady on the phone who worked in customer service said that this kept happening at this location and she thankfully got me in on the next day. On an even worse note, my close friend usually gets texts and emails from them when it's her appointment time, but they never sent a message to her and now she might be pregnant because of this. When she called asking when her next appointment was, they told her she was a MONTH late for her shot. When asked why she didn't get any messages, they said that "the email was lowercase so it didn't send." She also did not receive a notice for her being a "no-show" either. She also never received an appointment card or any written documentation for an appointment. My appointment dates are always written on the information papers from the depo-shot as well and not in an actual appointment card. I am in no way bashing planned parenthood, but if you are using the Springfield MO facility, take extra care and attention to when you are due for shots or checkups and write them down and put them in your calendar. I NEVER write reviews but I would hate for someone to have an experience like this and miss crucial birth control shots or procedures in general. I understand people mess up, but this isn't the kind of thing to take lightly. Thank you for the staff for always being kind, and I hope that this issue is resolved soon! These people can truly help you, just make sure you can keep track of appointment times and dates.

    I have been to 6 other appointments back home, trying to get my nexplanon implant removed but…read moreeverytime I would go, I'd back out & say i didn't want to remove it because I was scared. When I came here, I immediately felt welcomed & comfortable in the office. The staff is great, very friendly & understanding! I got blood work done, my implant removed & met some great people. I will definitely be back if need be!

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    Planned Parenthood - Springfield Health Center
    Planned Parenthood - Springfield Health Center
    Planned Parenthood - Springfield Health Center

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    Mercy - Mercy

    Mercy

    1.8(108 reviews)
    2.9 mi

    This is a HUGE compliment, accommodation to Mercy ED South Nurse Sean Icenhower. He was my…read moremother's Nurse during a Sat/June 20th for a post leg clot diagnosis & severe pain/swelling. He was AGAIN Mom's Nurse 5 days later, Wed/Jun 24th. If we had thought Sean was knowledgeable, friendly, such a professional care giver Sat, we saw him in prime work action as he gave every bit of energy, medical know how to save Mom as her now sepis body, fighting off infection & dehydration, had a crashing blood pressure. His speed, yet attention to every detail, of work was amazing. The whole time letting me know exactly what was going on & how the care team was tackling it. A MASSIVE Thank you to the entire ED South team, but especially to Sean. Our Hero.

    I went to Mercy ER two months ago after a bad fall and injuring my shoulder. When I got there they…read moresent me to triage and then to the waiting room. Another hour passes, then I get an X-ray of my shoulder. I waited seven hours before they take me back to only put me on a stretcher in the hall. The doctor comes and tells me my shoulder isn't broken, but doesn't know why i can't move it. Sends me home with one pain pill and a sling. My doctor the next day tells me even though my arm still is very painful they will order an a MR I, but it will take month, no pain medication, just live with it. So a month later after my MRI, they tell me I have a broken shoulder, then they gave me pain killers. I wouldn't take my goldfish to Mercy. Especially to the ER. You could die waiting .

    Photos
    Mercy - Someone Threw Up On The Floor And Blankets Left.

    Someone Threw Up On The Floor And Blankets Left.

    Mercy - This is A waiting room full of elderly people in wheel chairs  some have been here 12 hours or more.

    This is A waiting room full of elderly people in wheel chairs some have been here 12 hours or more.

    Mercy - Filth Everywhere You Looked. How Do People Get Healthy In Disgusting Surroundings?

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    Filth Everywhere You Looked. How Do People Get Healthy In Disgusting Surroundings?

    Cox Medical Center-North - Sticky stuff on mattress

    Cox Medical Center-North

    2.0(10 reviews)
    2.1 mi

    I brought my 19 year old son to Cox Medical North after he had metal shavings get into his eyes and…read morehe was having trouble seeing (pain and blurry vision). They checked to see if he had a scratched cornea and didn't see any problems, so they diagnosed him with conjunctivitis. I questioned them about their diagnosis since earlier in the day he had been cutting metal before he experienced pain and blurred vision. I also mentioned that this did not present like the conjunctivitis I had seen in the past (no discharge). They assured me of the diagnosis and sent him home with antibiotic drops. His eyes continued to get worse. I called urgent care the next day. They told me to go get an over-the-counter flush and try to fully flush his eyes out (He had used water the previous day but was unsuccessful). They were surprised the ER didn't flush out his eyes. We bought the flush at Walmart and flushed out his eyes. Low and behold, the pain immediately stopped! It did take a few days for the blurriness to go away, but it did go away. Here is my problem: * The ER did not flush his eyes * They misdiagnosed him even with all the info about his job * They billed $2000 for doing nothing If possible, stay away from this hospital.

    I went to Cox north for therapy after a knee replacement and was really impressed with everything…read moreabout my experience. The staff was personable and polite, the therapists were professional and very knowledgeable, the facility was a bit dated but clean and quite useable. I went again a couple of years later and was more impressed by the therapists. All were great and personable, taking the time to get MY problems handled, not just running me through the system. I understand that they are remodeling now.

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    Cox Medical Center-North - We went in on 4/20/22 we were there till past 3 am  staff were rude very unclean and unp

    We went in on 4/20/22 we were there till past 3 am staff were rude very unclean and unp

    Cox Medical Center-North - Sticky stuff all over the uncleaned mattress they put my boyfriend on this happened 04/21/22

    Sticky stuff all over the uncleaned mattress they put my boyfriend on this happened 04/21/22

    Cox Medical Center-North - Sticky stuff all over the bare mattress they put my boyfriend in . Room er16

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    Sticky stuff all over the bare mattress they put my boyfriend in . Room er16

    QPS - medcenters - Updated July 2026

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