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    Quad Cities Kayak River Adventures

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated 3 months ago

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    7 years ago

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    Ask the Community - Quad Cities Kayak River Adventures

    Rez Adventures

    Rez Adventures

    (5 reviews)

    I had a very disappointing experience with Rez Boat Rentals. We had a 4:00 PM reservation, and upon…read morearrival we were immediately told that we needed to move our vehicle within 10 minutes, despite not even having reached the boat dock yet. When we politely asked whether any discount or accommodation could be offered due to the delay and inconvenience, the situation escalated unnecessarily. The owner/manager became hostile, used inappropriate language, and ultimately denied us service altogether. During the interaction, they repeatedly justified their behavior by stating that they were "the only rental company in Eastern Iowa," which came across as dismissive and unprofessional rather than solution-oriented. Additionally, the jet skis appeared old, heavily worn, and poorly maintained. The business would greatly benefit from updating and better maintaining its equipment to provide customers with a safer and more professional experience. Overall, I felt highly disrespected and uncomfortable throughout the encounter. The experience was disorganized, unprofessional, and lacked basic customer service and empathy. Rather than attempting to resolve the situation or acknowledge our concerns, staff blamed us as the customer despite knowing in advance that we were arriving for our scheduled 4:00 PM reservation. I would strongly encourage improvements in professionalism, communication, customer relations, and equipment quality moving forward.

    We were reserved two pontoons from 3-7 pm and this was the fifth year of reserving pontoons for our…read moregroup. Unfortunately one boat was delayed and we couldn't get on it till 30 min after our scheduled time. The employees at this time were very good. However we quickly realized the boats really weren't good. One boat was leaking gas and rez adventures response was to just sit in a cove and not drive much. Unfortunately for the next few hours we got to smell gas and sit in water that was mixing with gas. Finally rez adventures employees were very demanding when we were docking and had one of our group members hold the boat to the dock so it didn't float away and was over all mean. They should have had rope to hold the boat to the dock not us. Very unfortunate experience

    Mississippi River Visitor Center - Barges in lock

    Mississippi River Visitor Center

    (3 reviews)

    We were lucky to arrive at the this visitor center just when a barge was entering the locks. It…read morewas slow going but very interesting to see the entire process. The ranger in the building helped explain what was going on below in the lock. There are many different displays that describe the lock system from St. Paul to St. Louis. Very educational. Good views of the river. The one downside of visiting this place is that you need to get a visitor pass since this is on the Rock Island Armory military base. You need a valid US ID and have to fill out a form, etc. Once the form is completed it took almost five minutes per person to go through the process and get an ID issued. If there are more than a couple of people in line you could easily be waiting 30 minutes. This pass does let you go to the Military Museum and access other recreational facilities on the base. You've been warned!

    First off, the visitor center isn't where Yelp shows it (at least not on my map it isn't), but the…read moresigns are pretty easy to follow - if you get to the clock tower you are across the street from the center. Your experience will depend on whether something is going through the lock. We arrived as a tug and some barges were finishing their transition to go down river. You get to see the lock filling and also get to see the bridge swing around to let the barges through. There was a ranger (?) there and he was very enthusiastic and knowledgeable. There is real very little else to see if nothing is happening at the lock. As you drive around the arsenal (and I do recommend that you drive around some) and see something approaching the lock, get over there!

    Quad Cities Kayak River Adventures - rafting - Updated June 2026

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