This place is horrible and extremely overpriced. I told my sister to stop coming here but she…read morewouldn't listen. This is the second time she gets a service here and her car broke down the very next day, leaving her stranded and the car is still fucked her only hope is that the dealership can fix it. So not only did they not do their job and took my sisters money, they made her car worse and have cost her thousands of dollars.

I have been looking for a mechanic to do work on my Honda crv for months and haven't been able to…read morefind anyone. I brought my car in 45 minutes before closing and the owner, Gary, looked at my car and fixed my issue within 5 minutes- and he didn't even charge me! He was so kind and helpful, and he explained everything to me perfectly. I am going to start bringing my car here regularly. Thank you!!

I was looking for a used car for my college daughter and we found a great fit at Dan's. We worked…read morewith Brian (son of Dan in this family business), who after having been to so many other dealerships, was like a breath of fresh air. Brian was very open and honest and clearly wanted to help us make the right choice. Everything he said would be done to the vehicle before we picked it up, was completed. We had a small issue after purchase (no fault of theirs) that true to his word, was taken care of for us. I highly recommend checking these guys out if you are in the car market. We are extremely satisfied customers :)

I bought a car from them about 8 months ago now and within the first 3 months the car had a check…read moreengine light, I took it back to them to get it looked at and they said nothing was wrong, for months after that the light would come on and off regularly. After this every time I tried contacting them personally or their shop they never answered or called back. I recently had more issues with the car and found that parts in the car such as the radiator had been zip tied as a "fix". The car is now being inspected as it may be more damage than the car is actually worth and get totaled. I would be very careful buying a car from them as I had problems from the start, once your 30 day warranty is up on the car goodluck getting any help from them.

I would like to formally express my deep dissatisfaction with the service I received after…read morepurchasing a 2022 Hyundai Santa Fe for approximately $18,000, financed with extremely high interest rates. The vehicle was delivered with several issues that directly affect both safety and the minimum quality expected from a vehicle in this price range, including severely worn tires, a tire losing air pressure, and a malfunction in the parking assistance system, with a warning light appearing on the dashboard only hours after the purchase. At the time of purchase, I clearly explained that this vehicle would be used for a long-distance trip of approximately 3,000 miles to California, which makes the condition in which the car was delivered even more concerning. When I returned to the dealership in a respectful and polite manner seeking a reasonable solution, I was treated with a complete lack of professionalism. One employee in particular behaved in an arrogant and disrespectful way, even pretending not to understand me when I asked him to personally inspect the issue with me. It is unacceptable for a customer to invest such a significant amount of money into a vehicle and receive a product with evident safety concerns, while also being treated with disrespect instead of honesty, professionalism, and accountability. This type of treatment is not only harmful to customers, but also damaging to the dealership's own reputation and credibility. Businesses that fail to respect and properly support consumers after a sale ultimately lose the trust of the community and create a negative image for future buyers. My intention with this review is simply to warn future customers about the negative experience we had and to reinforce that every customer deserves transparency, respect, and proper support when dealing with issues that arise immediately after purchasing a vehicle.

We bought a Mercedes SUV from that place. Once we drove it off the lot we had major issue Les with…read moreit and have put a lot of $$ into fixing it. He is putting these cars on the lot for sale with so many issues that he just fixes it enough to get it off the lot , then when it breaks down it's on you. Terrible way to do business just to put $$ in your pocket while lying to people. I will never do business there again. Rocky told us that anything under $400 and he will fix it for free. When does a Mercedes ever have only $400 to fix them. It costs far more than that and he knew that when he said it. He should be ashamed of himself. Terrible business skills.

Sold me a car with a broken and rusted frame . Modified exhaust and lied. Stalled on the Warrenty…read moreprocess so they wouldn't have to fix it. watched be strap my baby in an unsafe car. Just got a report that the car is not safe for the road. Structurally damaged. They knew this and sold it anyways. BUYER BEWARE

VEB is an excellent place to purchase your auto. We recently took our 2014 Toyota Sienna to a…read more Toyota dealership, and all of the work VEB claimed they did was done well. Also, there were no other problems with the vehicle. Hector answered every question, handled all of the paperwork, made things as smooth as possible, is the man to see, and the owners are very professional as well. We are extremely happy with our purchase.

We knew we had to get a new car after our old one started to fail on us, and went to CarMax mostly…read moreout of curiosity that we heard it was a relatively easy and straightforward position. After booking two test drives for different vehicles we were interested in, we went to their Harford location and waited about 30 minutes for a sales rep to come free and help us out. While the two cars we drove were exactly as advertised, we didn't feel they were exactly what we were looking for. Our sales rep, Rohit, then remembered there was a Toyota Venza on the lot that he felt was in amazing condition and was exactly what we were looking for. We hadn't even known about the model, so after a test drive, we inspected the car in and out thoroughly and made the purchase. If the computers at the credit bureau hadn't decided that hour to go offline for four hours, we would have been able to drive away that day. As we waited longer for the computers to come online and help us get approval, one of the managers suggested we do a 24-hour test drive, keep the car with us overnight, and drive in the next day to finish the purchase... which went perfectly. Everyone there was on their game and Rohit was so accommodating and helpful during that time. They even got us dinner while we were waiting for the credit bureau to get their network back online. Huge recommendation and would definitely go back again if we had another purchase.

I had a really frustrating experience with CarMax. When you first walk in, they definitely don't…read moregreet you, and it honestly feels like they judge a book by its cover. The last two times I went to buy a car back to back, they only started being friendly once I told them I found a car I was interested in. The first car I bought, they actually damaged the seat after I already showed interest and they took it to the back for the mechanics to check it. Instead of fixing it, they ended up breaking it even more. I was told they would need to replace the whole seat, and in the end it was never fixed at all. I also asked if certain things could be done to the car like new tires and brake pads after signing, and the sales rep told me that since I already signed the documents, it couldn't be done but if I hadn't signed yet, it could've been done. The second time I bought a car a month later, I asked for those same things to be done before signing, and I was told again that they couldn't do it. Same sales rep, same situation. Just really frustrating and inconsistent experience overall.

Buying my first car was made easy and hassle-free with the help of Hertz!…read more I went in with a car in mind, and was able to test drive it right away. The salesman who helped me, Tony, was extremely personable and explained everything to me before I committed to the purchase. He was understanding and patient, and was able to provide me with an affordable and reliable vehicle. The vehicle I purchased, a Toyota Yaris, is in excellent condition and I could not be happier. I highly recommend Hertz if you are looking for a gently used car at an affordable rate.

Do NOT waste your time and try buying anything here until they fire their current manager. He is…read moreincompetent and/or lazy. I have never had this much difficulty spending my money! Go to another Hertz store if you see the car you want there. Seriously, it will be easier to have it shipped elsewhere and work with competent humans. Our sales person was overworked and clearly exhausted but a nice guy. This was the only + aspect of the buying experience. Seriously, go elsewhere!

Had warranty work done and he explained everything to me. Full details. Very happy with their…read moreservices. All set. Nice

I went to Lex Auto recently since I had a good experience with them in the past. My car was making…read morea really weird sound and so I took it in. I was told that all my brakes needed to be replaced along with my rear calipar. They were going to bill me $1300. I cannot afford to spend this much on my car for just these two issues. I took my car somewhere else and they told me that the calipar did not need to be replaced and that it was my brake pad making the sound. Very happy to hear that I didn't need to replace that autopart as it would have been very expensive at Lex Autos. However, very disappointed in Lex autos for trying to gouge more money out of me. I got a pretty good deal elsewhere to replace all my brakes and rotars. My car drives perfectly now and didn't have to go in to debt to fix this issue.

Horrible experience. IF MUST USE A DIFFERENT LOCATION. Manager hung up in my face And no one wanted…read moreto help me While i was in the middle of the road.

I Purchased The 2019 Toyota RAV4 XLE June 2022. My sales person was Kevin Hill, Kevin and Terrence…read morethe branch manager were very attentive during the whole process, extremely patient and helpful. Kevin made my car purchasing process extremely stress free because they took care of all the work and walked me through the whole process with complete honesty and transparency. When my car was having a few minor issues they even rented a car for me during the brief hiatus until I got my car back. I highly recommend them for they are definitely 100% Haggle/hassle-free but extremely worth it especially if you have a trade-in! The entire staff of men and women there are very friendly. They are the best I've ever experienced. Amazing customer service! Buying a car from Enterprise Car Sales in East Hartford, CT is not a stressful experience at all! I highly recommend them, they will put you in the car you want "Haggle & Hassle-free"! When you call or go to the location, ask for Kevin Hill and if he's not available they will connect you with someone great. you won't regret it!