Thorough, friendly, knowledgable, fair pricing, prompt repair...I higly recommend Steben's for any auto body repair one needs.

I was involved in a hit and run late June and I went to two different shops for quotes. I opted for Steben's Auto Body in West Hartford, and I'm very pleased that I did. They were courteous, respectful, very quick and thorough. They repaired my Subaru, worked with the insurance company ( the value of the quote) and made it look as if nothing had happened to it. They even detailed inside of my car and replaced the cover on the driver side seat that I told them that would pay out of pocket for because it was not part of the accident but they fixed it anyways with no charge. Steven Litwin is the shop Foreman and handled everything professionally and was very pleasant to work with. I hope my car is never damaged again but if it is it will only go to Steben's. read more

Excellent As Usual.The Only Place TO Have Your Vehicle Taken Care Of, Everyone Is So Knowledgeable, Caring And Kind, From ladies in office. ,Steve, Dave And All Others Who Work On Cars. Thank You For All You Do read more

After getting crazy high quotes from other mechanics for something pretty simple, I was looking for a place that would fix my fiancée's Wrangler (white Jeep in the photo) door handle & keyhole that somehow fell out. Everyone was so kind and patient and responsive. They went above and beyond and we're so appreciative. We've been looking for a trustworthy mechanic since we got our jeeps early this year and I'm really glad they responded! 10000% recommend. read more

Steben Auto Body - Body Shops Near Me - West Hartford, Connecticut

I visited Steben Auto Body for an estimate for a minor auto body repair. I received prompt attention from a gentleman who seemed happy to be of service. I was pleasantly surprised with the very reasonable estimate of the repair cost. Repair has been scheduled. read more

Brought my car to get fixed after an accident and Steben went above and beyond. They not only fixed the damage but my car looks spotless and smells great. Not to mention, the customer service is unmatched. Everyone there is so kind and as a young woman it is hard to find places that make me feel as comfortable as this place did. I will definitely be recommending this shop to others and will be a returning customer. Thank you guys again, if I could give more than 5 stars I would. read more

Absolutely beautiful work! The gentlemen were prompt, professional and informative. Best value and service for replacing my windshield.

I wanted to give a billion stars for the quality work, amazing customer service and overall great people at Steben Autobody! They recently fixed my truck that was hit by someone which left damage to the paint on the rear quarter panel. There was also a broken taillight and other parts that needed replacing. They went above and beyond my expectation, even cleaning my car (like detailing it) before getting it back to me in record time. If you need work done, there is no other place to go! Thank you!! read more

I can't tell you how thrilled I was with the timely and exceptional quality service I got from Stebens. they were also very customer-focused and kind and caring. They did an excellent job for us. They have an outstanding reputaion in our community and I'm glad I found them and will use them and recommend them in the future. read more

I stopped in to Steben's on Monday (2/18/19). I had just got the front bumper of my SUV fixed elsewhere and it was a disaster. I stopped in and told Pauli about my dilemma and asked (just about begged) he help me out. He agreed with my opinion and even pointed out what the other place did wrong. The paint was still wet, they didn't use a hardener, and the most obvious issue was it did not match. It was 3 shades different than the rest of the car. Pauli was hesitant to work on the bumper since he knew the paint that was used on it was cheap. He was concerned he might not be able to salvage the bumper. Knowing I had just paid another place for my nightmare he worked on the price and promised me I'd leave content when I picked up the car. I went to pick up my car today and Pauli delivered! I'll rephrase that - Pauli went above and beyond. The bumper was fixed exactly as promised. The color was a perfect match! I would've been overjoyed if it ended there, but it didn't. They even cleaned the outside of the car and dressed the wheels. Did I leave a body shop or a detail shop?! Lol. If you need to get any body work done on your car don't think twice about it - Steben's is where you want to go. They're priced perfectly and deliver a result that's worth more than you pay. read more

Steben Auto Body - Body Shops Near Me - West Hartford, Connecticut

i have trusted my cars to this auto body shop for decades.... matt truly is the best... knowledgeable, professional, courteous, fair and prompt read more

My car only needed a recharge for the AC system to work correctly. I will be using them again for anything that needs to get replaced within my car! read more

Steben's Motors replaced my catalytic converter for under $800 which I think is a very fair price. They are experienced and easy to talk to. I really appreciate their reliable and honest service. They are the best in town. read more

Great old fashioned SERVICE with a smile !! The whole team is aware of your car and it's progress, and they treat you like family!

Had to replace an underbody valance. They were responsive and offered good value for the price. I will certainly use them in the future.

Dropped off car ('09 Audi A4) while away on vacation to get some deep scratches fixed. Day before I returned, the car was hit in their parking lot. 2 weeks later, I go to pick up the "fixed" car, the new damage was fixed, but the original damage was never touched. They proceded to act like that damage must have been pre-existing, until I reminded them that that was the damage they were supposed to have fixed originally. Nearly two weeks later, (6 weeks total), we were finally able to drive the car home. My wife drove the car for a week before the rear door handle fell off. Fed up with Stebens, we brought it to Audi dealer. Diagnosis - Steben didn't put the handle back on properly. Door needs to be taken apart again. Will NEVER go back to Stebens again. read more

They are the worst ever they lied to me they told me that they was going to fix my with a oem bmw window. They lied to me I notice some complications immediately after they were finish . I notice a piece of my stainless steel panel was sticking up the install it the wrong way. Then as I am driveing on road less than 20 min after my window shatters and goes everywhere. I would not recommend no one going there they are liars they put the wrong glass in my car being cheap . read more

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This place goes above and beyond to make sure that you are thoroughly satisfied even after you pay them and if you have any minor tweaks that you'd like for them to do. I can't say enough about how courteous and professional and quality Steben Autobody is. read more

Highly recommend Steben's! Just picked up my car they fixed and they did a wonderful job. Also, it was done for the price and in the time they quoted and everyone there was very kind and professional. Excellent customer service and experience. read more

Heard great things about Stebens. I had experienced an unfortunate accident that left my car in need of cosmetic external repair and internal repair caused by the accident and I just knew they would fix it... I was wrong. I thought all was good until my car was returned to me not fully repaired. The external damages were good but my car was shifty and that was not the case prior to the accident. When mentioned, the owner rudely informed my family that it was my fault, with not much further explanation. Parts of my car that were supposed to be fixed were left unfixed because Stebens claimed it was fine. Well, when I nearly swerved off the road after driving it was evident that it clearly was not fine. Thankfully, Geico helped me to get it properly fixed by another repair shop. Alls well that ends well. But I wouldn't recommend this shop to anyone who wants honest pricing and honest work. read more

I feel lucky to live so close by a reputable auto body shop especially considering that I "hit everything with my car except the lottery", as Carl put it. I would be mad except that it's the truth! Anyway. Bring your car to Carl at Steben - he will be direct, friendly, and fix your auto problem. Thanks, Steben, for always helping me out! read more

As a satisfied customer, I can not say enough good things about Steben's. Their garage, managed by Matt Catanzaro, is the best I have ever encountered. Matt is the type of manager, unlike my dealer, who will tell a customer when he or she doesn't need a part or repair work. Going to Steben's will save you money! When I need engine work, Matt and his team do a great job at an excellent price. They also provide top-notch service, including rides back and forth to the customer's house without any waiting, great speed and skill getting the job done properly ASAP, and treating customers like me with warmth and empathy. The Steben's body shop is also great. Paul Z. and his team provided me with a new door quickly and at a fair price. Paul removed a "ding" on my car for free, and without any wait time. He dropped everything to help me. Great service and great people. Dave, the owner, is a friendly, down-to-earth person who often gives me a ride himself. You would never know he is the owner. He is a really nice guy who treats his employees and customers as he would a friend. I give Steben's staff and service an A-Plus. Do yourself a favor and find out for yourself. --Robert Brodsky read more

I had a leaky sun roof and Paul at Steben diagnosed it immediately. Water had soaked the floors and a musty smell was present. Paul told me they would fix the problem, guaranteed. I had recently moved and the interior was a bit dirty and littered. I got the car back completely cleaned, even the interior roof, and the problem was fixed! I was really pleased and would do business with them any day. read more

For the first time I can recall, I needed some auto body work done because of a very-low speed collision which bent the framework around the passenger door of my wife's car. After my insurance company evaluated the external damage, Steben's was on the list of recommended body shops. Everyone I spoke to was relaxed, personable, and very clear about the steps which would need to be undertaken, including having the claims adjuster re-inspect the damage when the door had been removed. They'd even called the guy from Enterprise (a few blocks down Park Road) to give me a ride. The only (minor) complaint I had was that I was swamped at work, so I didn't think to check up on the repairs until about a week later. When I called, the service rep was very reassuring, stating that it was mostly done, but they still had a few safety checks to perform; normally I'd have had the car back sooner, but his workers would have Memorial Day off, so I could pick it up on Tuesday. Even though Steben's closes at 5 p.m., I was assured that "5 is just a rough guess; we'll wait for you to get here." They did! The work was well done, the billing & explanations were clear, and the staff were polite and helpful. I'd have preferred to get an update from Steben's after a few days with a ball-park timeline on the repair, but I can't fault them for anything else! I am a happy customer. read more

This review is not just for wheel alignment but for auto body repair in general - Stebens very recently repaired my car after someone turned in front of me, knocking my front bumper nearly clean off. They immediately got to work helping me out with insurance stuff and getting it appraised. Although my car is nearly seven years old and has its share of little scratches and nicks, they buffed out many cosmetic imperfections and deep-cleaned the inside as well. It looks almost like new! I paid a fair price and had a high-quality repair. Highly recommend! read more

David was awesome! I called to inquire about fixing my passenger sideview mirror (the glass cracked) and he had me stop in to better assess the damage. He didn't have the part needed for my 2014 Camry so after I left, he called me within five minutes to say he ordered the part and that it would only take 5 minutes (and cost just $40). Good, quick service and friendly guys. I'll be back next time I need some car maintenance or repair! read more

My car was side-swiped in a parking lot in Hartford. Steben Auto repaired the car and brought it back to show room condition! Totally hassle-free and stress-free for me. The job was completed well within promised deadlines. They went above and beyond what was expected! Fantastic job. I strongly recommend this business to anybody! Thank you! read more

Kind staff who were very clear on the problem and what it would cost to fix (this is huge/rare in this business). Better experience here than at the national chain tire/service stores. Price was fair, too. read more

My car was in a minor accident and the insurance adjuster suggested Steben as well as some other places to get it repaired. I am so glad that I went to Steben. Everyone I dealt with there was friendly, helpful and efficient. They did exactly what they said they were going to do, at the price they said it would take and finished the work exactly on time. Frankly the side of the car that was hit, looks so good now that I am thinking to trying to get someone to hit the other side so that they will match. :-) Steben even washed the outside of the car and cleaned the inside before giving it back. I could not be happier or have asked for better work. read more

Sadly I took my Routan to Steben Glass for a new windshield. When I picked up the car there were pieces of glass in the front passenger space (floor and seat). I had to return within 5 minutes for them to replace the cord guard that should have been covering the rear view mirror cable but instead was left hanging. I was told to avoid a car wash for 24 hours. I waited 22 days before running through a local car wash only to have water streaming down into the car from the center of the windshield. Apparently there was not enough adhesive applied and they did not reapply the upper edge trim to the wind sheid. Furthermore the portions of the edge trim that they did preserve along the bottom of the windshield no longer hug the glass. Am waiting to see how they will rectify this poor workmanship. I expected professional installation, not the sloppy, poor quality job I received. I cannot recommend this business. read more

I came to get my windshield replaced. I walked into a shop, that had family written all over it. Could have left. But stayed. Drama ensued in the best possible way. read more

I had a big crack on the windshield of my 2015 Subaru outback. Mitchell Subaru of Canton, CT had the parts (OEM) and recommended Steben Auto to do the work. I talked to Peter Steben on the phone and he made everything very easy. Excellent work and customer service. I am very happy I even ended up paying slightly less than what Safelite (aftermarket) quoted me. read more

stebens did an awesome job on my car! fixed it very quick and gave me a reasonable price (400 less than dealership quoted)! any car problems in the future im definitely coming back! read more