my grandfather has sometimes troubles going to the bathroom. He went to the bathroom and was…read morehaving difficulties. He called for nurse again and again and again and when the nurse finally came, she said I'll get another one and then proceeded to take 40 minutes to get the other nurse. Giving a " report". Meanwhile, my grandfather, who was literally in a dangerous situation, had to summon up the strength to crawl to his bed. What the **** the type of service is that. We're pulling out tomorrow absolutely horrible service. Sad to say that there aren't really that many options around here but ****.

Workers provide the best quality of care taking care of my 96 year old grandmother. They tend to…read moreher every needs and they have PT and OT style care as well as the nurse practitioner or nurse for general care and patient management services. There is also the nurse for cleaning and cleanup services after the patient has left the room. Everyone has a smile and works at achieving a smile kind of attitude.

This is the most beautiful assisted living home I've ever worked in. Since leaving, this has been…read morethe standard I've compared all other assisted living homes to. It feels more like a beautiful hotel in terms of design, though feels like a warm home in terms of treatment and atmosphere. Regardless of position or role, I've seen all employees help residents here. This is from a simple room repair to spending some of their day one on one. BrightView is on the larger size, but it doesn't feel overwhelming or cold. The concierge knew everyone's name, the servers knew just how Ms. Jones liked her tea and everyone there was working together to make the residents experience special. This is truly the gold standard.

From the owner: You'll have the freedom to try something new every day at Brightview Avondell located in Harford…read moreCounty. Our active senior living in Bel Air, MD provides daily programs and resort-style senior Independent Living and Assisted Living. We're a monthly-rental retirement community with no large entrance fee and located in the heart of Bel Air, MD, only a short distance from the Festival and Downtown Bel Air. Contact us today and learn why we're the premier Bel Air senior living and assisted living retirement community in Harford County. Live your best life at Brightview Avondell!

My experience with Forest Hill Heights is topnotch. Our neighbor has been there for over a year…read morenow and her experiences are good. The nurses, aides and caretakers are all, in my opinion, of the highest quality. These men and women go out of their way to make my friend feel valued and appreciated. Yes, they see to her daily needs with the utmost respect and care. The daily activities keep her busy and give her a sense of purpose. I, wholeheartedly, offer a review of kindness, respect and quality of care for this facility.

My mother has been at Forest Hill Heights for over two years. I can not say enough about the…read morefabulous staff. They genuinely enjoy caring for the residents and treat my mom like their own family. They engage her in daily activities, but also let her have time to herself when she wants. They are truly an inspiration to me, as it takes a special calling to care for dementia patients. I highly recommend FHH!

My overall care was excellent! All my Nurses were caring and supportive to meI had the opportunity…read moremeet some the most kind, gentle and loving people who strive to give the best care of all their patients.My review comes about 4 months later, because I had to really think about what I was going to write about Sterling Care Bel-Air because I have two reviews, one is about the Healthcare aspect and the other is about my experience with Kitchen Manager/Kitchen! I would like to say Thank You to Channel, Taylor, Janae, Shana, Elaina, Mia,Mandy,Denise these women were AWESOME at their jobs, They are all very attentive and really care about their patients! I say SALUTE them all! Job will done! My PT/OT Nazir and Shameena were the best working with me so that I would be able to come home and function and give me the confidence to achieve my goals with team work from the staff working with me! All my Doctors and Administrators were top notch and very professional. Amani, Robert and McKenzie were there to assist me when I had to speak to upper management! Now, here is Part II of my review that has to do the Kitchen Manager and the Kitchen! As you know when you staying in a Rehabilitation facility like Sterling, they are supposed to accommodate your Dietary Needs. I am Vegan/Plant-Based( meaning I don't eat foods that contain Meats like Beef/Chicken/Fish and Seafoods, and others items that contain Dairy like Cheese, Eggs and Milk) basically any living animal that has a face, I was at Sterling Care for 25 days and my meals were a nightmare! Because, there was a Kitchen Manager named Maria, who no idea or clue on how to prepare Vegan Foods for me to eat, it got so bad that my wife had to bring foods for to eat and I had order from DoorDash/Uber Eats and she even brung a Vegan Cookbook so she could get some recipes because the Kitchen could not make meals for me to eat. Even though the Director of Dietary went out of her way to make sure that the Kitchen had Foods that I could eat, the Kitchen Manager Maria dropped the ball and she was clueless and useless and definitely didn't know how to run the kitchen One day she had told me and another resident that she thinks outside the box when it comes to cooking the meals at Sterling and the next day when they bought me what was supposed to be a Vegan Pizza for my dinner, the next day I went off on this Kitchen Manager for her incompetence and ignorance for serving me something that looked like terrible! My whole stay everyone said that the foods being served was horrible and tasted like prison food! Another reason why I was so mad is because my health insurance was paying for me to eat meals that were for dietary specifically for me. But here's the kicker their were 3 other cooks who came and asked me what would you like to eat and these 3 cooks hit a home run when they were working and my meals were perfect and I knew when they were in the kitchen and the Kitchen Manager Maria wasn't working. It got so bad the Director was helping to make my meals correctly and I had to have a conversation with her District Manger to get some satisfaction! Because you have the title of Kitchen Manager/Chef doesn't man you can't learn and have an open mind and Food Service and Culinary. Myself, I'm a retired Executive Chef/ Kitchen Manager of 25 years and I still learn new techniques and ways to cook good foods. I really hope that the Administration and the Owners of Sterling Care review and take a look at my review and others about the Kitchen Management situation and maybe look into possibly getting a FOOD SERVICE Company like Aramark or Compass that can accommodate all dietary requirements and know how to cook but also have good LEADERSHIP! I want to give a special THANK YOU to Mr. Jimmy, Rebecca for cooking and creating meals that I could and taste delicious! My overall experience was great with the exception of my meals by the Kitchen was Excellent and I would recommend if you want to have a love one who might need some assistance or rehabilitation! Sterling Care of Bel-Air is the right place to be. Happy Holidays and Happy New Year!

Exemplary breakfast club thank you activities the new kitchen manager…read more had bacon, grits(wow) French toast scrapple and a egg frittata with cheese thank you activities and I believe her name is Andrea the new kitchen manager

Like a cruise ship on land. Food was good and entertainment relevant to the age groups and mental…read moreacuity. Mother-in-law spent years at Brightview after a stint across the street in Avondale. It covered the full gamut from independent through assisted through hospice. For independent residents bus service is available. The level of care was head and shoulders above Lorien. Facilities were clean and appropriate for the residents. Medical care and staff was consistent, kind, and thoughtful at both sister facilities. No massive down payment required like other senior facilities.

From the owner: Innovative Memory Care and Senior Assisted Living Community in Bel Air, Maryland. Stay close to…read morehome and enjoy the setting of our five beautiful acres in Harford County, Maryland. Brightview Bel Air assisted living has no large entrance fee and month-rental community. We have proudly delivered high-quality Bel Air Assisted Living and Memory Care services for 25 years and we're close to all the amenities residents need, including shopping, restaurants, and Upper Chesapeake Medical Center - yet once you step inside, you'll feel like you've come home. This extraordinary Bel Air Assisted Living lifestyle comes with the peace of mind of experienced care when you need it most.

My husband and I were referred to Rob from a close friend. We needed assistance in selling my…read moreelderly grandmothers house as she was no longer safe to live in a three story huge home. Rob went above and beyond not only selling her house, but creating a game plan to help maximize her profits with little to no help with out-of-pocket money. Rob has many connections with contractors such as plumbers, flooring, painters, lawn care, and even estate liquidator all making it really easy to accomplish that game plan. Rob was able to make a very challenging sale of a home look easy! Rob communication and professionalism with us throughout the whole process was more than we could ever ask for. We are so amazed and blessed to have had Rob sell my grandmothers home. She is now in an assisted living facility with many friends thriving. We couldn't be happier with the sale of her home and we would have not been able to accomplish that without Robs assistance! While in the middle of trying to create a plan to sell the house my husband and I were also expecting our first child, so with bringing in a a newborn baby, Rob really helped make the challenging parts easy for us! When we say that Rob is the guy who will be in your corner and go above and beyond! Rob is the guy you want without any hesitation. We can't wait to use Rob in the future when we sell our first home.

Going into this process, I knew that I needed someone who is not only knowledgeable but also has a…read morenatural inclination to educate his or her clients. In my first conversation with Rob, we spent about an hour over the phone and he diligently answered all my questions. You could tell when someone is passionate about their work. He asked for feedback right at the end which tells me that he is introspective and is constantly seeking to get better at what he does. Throughout the process, he has been patient - always willing to answer questions, knowledgeable - his background in both real estate and home remodeling allowed me to weigh in my options as I look at different houses, and attentive - he paid close attention to my concerns and helped provide ways to address them. Home buying itself could already be overwhelming and doing it for the first time in a very competitive market could get daunting. It is important to align yourself with people who are reliable, knowledgeable, experienced, and more importantly, catering to your needs. Rob checks all those boxes.

This is a wonderful facility! Although it's not brand new, they continually upgrade the floors,…read moreelevators, gym facilities, and other amenities. My husband has only been there for a few months, and we have been extremely pleased with the care he has received. When the button is pushed. If he needs an aide, it is usually handled within a few minutes. He has a completely handicapped bathroom, which is great. For the most part, male activity is a bit more difficult to be of interest, but the aide brings him in, and laughingly, he actually enjoys what he does! The staff will try to accommodate our wishes whenever possible. My husband isn't hungry since he isn't active, so he doesn't mention the dining experience. I've been told it is a work in progress, which is fine. There is usually music almost daily. The spiritual mind is also addressed if one is in the mood for their particular denomination. The front desk always has a smile for us. Thank you!

This is not a family oriented facility. Family members are not permitted in the resident rooms…read more Covid restrictions have been lifted but they still will not allow visitors to enter the rooms of their family members. It's like they don't want you to see what's going on. You have to make an appointment to see your loved one. Many of the meals are served cold, medications and not handed out in a timely manner, call button for health services go unanswered. The visiting hours are not good for working people as you can't visit once dinner starts at 4:30. Some of the staff make it seem like you are bothering them if you ask or need something. They do have large rooms but it comes at a high price.