Why am I the only one reviewing Mercy Ridge? This place is fire! I had the pleasure of attending…read morea birthday brunch for my friend who was turning 90. Yes, 90. It's the new 60. The brunch buffet was incredible. Everything was displayed so elegantly in a private room and the tables were decorated nicely. Each brunch item, complete with Mimosas, was absolutely delicious. MR outdoes itself each time I'm there. When it comes to food service and hospitality, they are leading the way.

Such a wonderful senior living experience. The staff are kind, professional and always so helpful…read more The facility is just lovely!

My experience with Forest Hill Heights is topnotch. Our neighbor has been there for over a year…read morenow and her experiences are good. The nurses, aides and caretakers are all, in my opinion, of the highest quality. These men and women go out of their way to make my friend feel valued and appreciated. Yes, they see to her daily needs with the utmost respect and care. The daily activities keep her busy and give her a sense of purpose. I, wholeheartedly, offer a review of kindness, respect and quality of care for this facility.

My mother has been at Forest Hill Heights for over two years. I can not say enough about the…read morefabulous staff. They genuinely enjoy caring for the residents and treat my mom like their own family. They engage her in daily activities, but also let her have time to herself when she wants. They are truly an inspiration to me, as it takes a special calling to care for dementia patients. I highly recommend FHH!

I've only been here once, but I was very impressed…read more The staff was very friendly and welcoming. The facility is nice and modern and clean. The grounds are lovely and the individual rooms are comfortable. While this is not an ideal situation under any stretch for our family member, we are confident that this facility will take good care of our loved one and keep him comfortable. All of our interactions have been good so far and we are glad that Morningside is here for us during this time.

The care the residents get are amazing. The staff is always friendly and helpful. The activities…read morethe they do seem like everyone enjoys it. It is a nice and lovely place. I would recommend this place.

Thank you to the most caring staff from caregivers, management and all the support staff.Just spent…read morea week visiting with parent living in memory care there. As a healthcare provider myself- and seen many healthcare settings- this is a top notch place where the caregivers, activities director, management and everyone treat the residents as part of their own family. amazingly supportive, detail oriented, creative staff!! highly recommend this place. thank you for your excellence!!!

My brother-in-law was at Symphony Manor for almost 2 years. EVERYDAY he got extraordinary care at…read moreevery level. This is a place where staff took the time to get to know him (He had had a stroke), found out his needs, and loved him. He made special relationships there and I will forever be grateful for the way that Symphony treated someone I loved.

My life is now complete because I got 'first to review' at a retirement community on Yelp. I have…read moreto say that I was impressed in every way with Edenwald. When you think of a retirement community you may be one of the people that thinks of a sad place where people are put to be forgotten. That's certainly not the case at all with Edenwald. It felt like a bustling community to me. More than once I thought "I wouldn't mind ending up at a place like this someday." Security wise there is a person manning the front desk at all hours of the day. Ask that person for the guest Wi-Fi password. There is a lobby where you can sit and wait for people where there is also a gift store. I didn't see it but apparently they have a fitness center and pool here. On the activity board they have a listing of all the activities that are taking place on site. They also offer multiple day trips to interesting sites around the area. If you don't want to drive to do errands they will take you places such as Trader Joe's. They have multiple restaurants on site. I got to sample two of them. One of them was a casual cafeteria. The other one was what we called "the pub", which serves alcohol. There is also a fancy pants restaurant across from the pub, but they enforce a dress code. I wasn't doing backflips over the food, but it was much better than I expected and I enjoyed my meals. I thought the nicest thing about the living quarters was that once you go inside and close your door it just feels like an apartment. You have a fully stocked kitchen, which is nice. Even though you have your privacy there are ways in the bathroom and bedroom to alert the staff that you need help. All the amenities in the world wouldn't matter if the people weren't treated right. I have to say I was constantly interacting with friendly people. Multiple times on the elevator the residents would be cracking me up. One man told me that he hoped I wasn't going to the 25th floor because that was his private penthouse. If you have an aging relative who wants their independence but could use the safety/security of assisted-living I can't think of a better place then Edenwald.

Compassionate staff everywhere, not just in nursing services. Independent living activities and…read morethe food exceed our expectations everyday. No more big house, lawn, maintenance- gone. And now we have 14 people on our skilled maintenance crew, plus house keeping services, and our own kitchen/serving staff. We were traveling for 2 months and the security team called twice to make sure we were OK! Sooo happy to spend the rest of my life here.

This is a wonderful facility! Although it's not brand new, they continually upgrade the floors,…read moreelevators, gym facilities, and other amenities. My husband has only been there for a few months, and we have been extremely pleased with the care he has received. When the button is pushed. If he needs an aide, it is usually handled within a few minutes. He has a completely handicapped bathroom, which is great. For the most part, male activity is a bit more difficult to be of interest, but the aide brings him in, and laughingly, he actually enjoys what he does! The staff will try to accommodate our wishes whenever possible. My husband isn't hungry since he isn't active, so he doesn't mention the dining experience. I've been told it is a work in progress, which is fine. There is usually music almost daily. The spiritual mind is also addressed if one is in the mood for their particular denomination. The front desk always has a smile for us. Thank you!

This is not a family oriented facility. Family members are not permitted in the resident rooms…read more Covid restrictions have been lifted but they still will not allow visitors to enter the rooms of their family members. It's like they don't want you to see what's going on. You have to make an appointment to see your loved one. Many of the meals are served cold, medications and not handed out in a timely manner, call button for health services go unanswered. The visiting hours are not good for working people as you can't visit once dinner starts at 4:30. Some of the staff make it seem like you are bothering them if you ask or need something. They do have large rooms but it comes at a high price.

My overall care was excellent! All my Nurses were caring and supportive to meI had the opportunity…read moremeet some the most kind, gentle and loving people who strive to give the best care of all their patients.My review comes about 4 months later, because I had to really think about what I was going to write about Sterling Care Bel-Air because I have two reviews, one is about the Healthcare aspect and the other is about my experience with Kitchen Manager/Kitchen! I would like to say Thank You to Channel, Taylor, Janae, Shana, Elaina, Mia,Mandy,Denise these women were AWESOME at their jobs, They are all very attentive and really care about their patients! I say SALUTE them all! Job will done! My PT/OT Nazir and Shameena were the best working with me so that I would be able to come home and function and give me the confidence to achieve my goals with team work from the staff working with me! All my Doctors and Administrators were top notch and very professional. Amani, Robert and McKenzie were there to assist me when I had to speak to upper management! Now, here is Part II of my review that has to do the Kitchen Manager and the Kitchen! As you know when you staying in a Rehabilitation facility like Sterling, they are supposed to accommodate your Dietary Needs. I am Vegan/Plant-Based( meaning I don't eat foods that contain Meats like Beef/Chicken/Fish and Seafoods, and others items that contain Dairy like Cheese, Eggs and Milk) basically any living animal that has a face, I was at Sterling Care for 25 days and my meals were a nightmare! Because, there was a Kitchen Manager named Maria, who no idea or clue on how to prepare Vegan Foods for me to eat, it got so bad that my wife had to bring foods for to eat and I had order from DoorDash/Uber Eats and she even brung a Vegan Cookbook so she could get some recipes because the Kitchen could not make meals for me to eat. Even though the Director of Dietary went out of her way to make sure that the Kitchen had Foods that I could eat, the Kitchen Manager Maria dropped the ball and she was clueless and useless and definitely didn't know how to run the kitchen One day she had told me and another resident that she thinks outside the box when it comes to cooking the meals at Sterling and the next day when they bought me what was supposed to be a Vegan Pizza for my dinner, the next day I went off on this Kitchen Manager for her incompetence and ignorance for serving me something that looked like terrible! My whole stay everyone said that the foods being served was horrible and tasted like prison food! Another reason why I was so mad is because my health insurance was paying for me to eat meals that were for dietary specifically for me. But here's the kicker their were 3 other cooks who came and asked me what would you like to eat and these 3 cooks hit a home run when they were working and my meals were perfect and I knew when they were in the kitchen and the Kitchen Manager Maria wasn't working. It got so bad the Director was helping to make my meals correctly and I had to have a conversation with her District Manger to get some satisfaction! Because you have the title of Kitchen Manager/Chef doesn't man you can't learn and have an open mind and Food Service and Culinary. Myself, I'm a retired Executive Chef/ Kitchen Manager of 25 years and I still learn new techniques and ways to cook good foods. I really hope that the Administration and the Owners of Sterling Care review and take a look at my review and others about the Kitchen Management situation and maybe look into possibly getting a FOOD SERVICE Company like Aramark or Compass that can accommodate all dietary requirements and know how to cook but also have good LEADERSHIP! I want to give a special THANK YOU to Mr. Jimmy, Rebecca for cooking and creating meals that I could and taste delicious! My overall experience was great with the exception of my meals by the Kitchen was Excellent and I would recommend if you want to have a love one who might need some assistance or rehabilitation! Sterling Care of Bel-Air is the right place to be. Happy Holidays and Happy New Year!

Exemplary breakfast club thank you activities the new kitchen manager…read more had bacon, grits(wow) French toast scrapple and a egg frittata with cheese thank you activities and I believe her name is Andrea the new kitchen manager

It has a warm family atmosphere with homemade nutritional meals. My mother is very comfortable and…read morehappy here. The staff is wonderful as well as respectful. We highly recommend it!