My overall care was excellent! All my Nurses were caring and supportive to meI had the opportunity…read moremeet some the most kind, gentle and loving people who strive to give the best care of all their patients.My review comes about 4 months later, because I had to really think about what I was going to write about Sterling Care Bel-Air because I have two reviews, one is about the Healthcare aspect and the other is about my experience with Kitchen Manager/Kitchen! I would like to say Thank You to Channel, Taylor, Janae, Shana, Elaina, Mia,Mandy,Denise these women were AWESOME at their jobs, They are all very attentive and really care about their patients! I say SALUTE them all! Job will done! My PT/OT Nazir and Shameena were the best working with me so that I would be able to come home and function and give me the confidence to achieve my goals with team work from the staff working with me! All my Doctors and Administrators were top notch and very professional. Amani, Robert and McKenzie were there to assist me when I had to speak to upper management! Now, here is Part II of my review that has to do the Kitchen Manager and the Kitchen! As you know when you staying in a Rehabilitation facility like Sterling, they are supposed to accommodate your Dietary Needs. I am Vegan/Plant-Based( meaning I don't eat foods that contain Meats like Beef/Chicken/Fish and Seafoods, and others items that contain Dairy like Cheese, Eggs and Milk) basically any living animal that has a face, I was at Sterling Care for 25 days and my meals were a nightmare! Because, there was a Kitchen Manager named Maria, who no idea or clue on how to prepare Vegan Foods for me to eat, it got so bad that my wife had to bring foods for to eat and I had order from DoorDash/Uber Eats and she even brung a Vegan Cookbook so she could get some recipes because the Kitchen could not make meals for me to eat. Even though the Director of Dietary went out of her way to make sure that the Kitchen had Foods that I could eat, the Kitchen Manager Maria dropped the ball and she was clueless and useless and definitely didn't know how to run the kitchen One day she had told me and another resident that she thinks outside the box when it comes to cooking the meals at Sterling and the next day when they bought me what was supposed to be a Vegan Pizza for my dinner, the next day I went off on this Kitchen Manager for her incompetence and ignorance for serving me something that looked like terrible! My whole stay everyone said that the foods being served was horrible and tasted like prison food! Another reason why I was so mad is because my health insurance was paying for me to eat meals that were for dietary specifically for me. But here's the kicker their were 3 other cooks who came and asked me what would you like to eat and these 3 cooks hit a home run when they were working and my meals were perfect and I knew when they were in the kitchen and the Kitchen Manager Maria wasn't working. It got so bad the Director was helping to make my meals correctly and I had to have a conversation with her District Manger to get some satisfaction! Because you have the title of Kitchen Manager/Chef doesn't man you can't learn and have an open mind and Food Service and Culinary. Myself, I'm a retired Executive Chef/ Kitchen Manager of 25 years and I still learn new techniques and ways to cook good foods. I really hope that the Administration and the Owners of Sterling Care review and take a look at my review and others about the Kitchen Management situation and maybe look into possibly getting a FOOD SERVICE Company like Aramark or Compass that can accommodate all dietary requirements and know how to cook but also have good LEADERSHIP! I want to give a special THANK YOU to Mr. Jimmy, Rebecca for cooking and creating meals that I could and taste delicious! My overall experience was great with the exception of my meals by the Kitchen was Excellent and I would recommend if you want to have a love one who might need some assistance or rehabilitation! Sterling Care of Bel-Air is the right place to be. Happy Holidays and Happy New Year!

Exemplary breakfast club thank you activities the new kitchen manager…read more had bacon, grits(wow) French toast scrapple and a egg frittata with cheese thank you activities and I believe her name is Andrea the new kitchen manager

my grandfather has sometimes troubles going to the bathroom. He went to the bathroom and was…read morehaving difficulties. He called for nurse again and again and again and when the nurse finally came, she said I'll get another one and then proceeded to take 40 minutes to get the other nurse. Giving a " report". Meanwhile, my grandfather, who was literally in a dangerous situation, had to summon up the strength to crawl to his bed. What the **** the type of service is that. We're pulling out tomorrow absolutely horrible service. Sad to say that there aren't really that many options around here but ****.

Workers provide the best quality of care taking care of my 96 year old grandmother. They tend to…read moreher every needs and they have PT and OT style care as well as the nurse practitioner or nurse for general care and patient management services. There is also the nurse for cleaning and cleanup services after the patient has left the room. Everyone has a smile and works at achieving a smile kind of attitude.

Like a cruise ship on land. Food was good and entertainment relevant to the age groups and mental…read moreacuity. Mother-in-law spent years at Brightview after a stint across the street in Avondale. It covered the full gamut from independent through assisted through hospice. For independent residents bus service is available. The level of care was head and shoulders above Lorien. Facilities were clean and appropriate for the residents. Medical care and staff was consistent, kind, and thoughtful at both sister facilities. No massive down payment required like other senior facilities.

From the owner: Innovative Memory Care and Senior Assisted Living Community in Bel Air, Maryland. Stay close to…read morehome and enjoy the setting of our five beautiful acres in Harford County, Maryland. Brightview Bel Air assisted living has no large entrance fee and month-rental community. We have proudly delivered high-quality Bel Air Assisted Living and Memory Care services for 25 years and we're close to all the amenities residents need, including shopping, restaurants, and Upper Chesapeake Medical Center - yet once you step inside, you'll feel like you've come home. This extraordinary Bel Air Assisted Living lifestyle comes with the peace of mind of experienced care when you need it most.

Assisted Living Locators of Bel Air, Maryland, exceeded all our expectations. Ryan was an…read moreincredible advocate--he not only scheduled multiple tours at a wide range of facilities but also had up-to-date availability and deep insight into each one. Beyond placements, he connected us with additional resources, including help with Ginger's insurance transition. Most importantly, Ryan showed genuine care for Ginger's well-being and truly listened to what we were looking for. We couldn't have navigated this difficult process without him.

I cannot say enough good things about Ryan and his services; he helped find my loved one a facility…read morethat is a perfect fit. He handled my million questions, texts, emails and tours with kindness and understanding. Making these decisions are never easy but Ryan and his network helped make navigating this and making the best decisions for our family easier. He's checked in our our family member and keeps in touch. He was a wealth of knowledge and patience and showed me facilities we hadn't considered and all were lovely.

This is a wonderful facility. I chose this for my rehab after the hospital and was very…read morecomfortable and well taken care of. The staff is kind and attentive and the food is great. I really enjoyed the front porch and all the flowers.

From the owner: Bel Air Assisted Living, a locally owned and operated Assistant Living facility is located at 144…read moreNorth Hickory Ave., Bel Air, MD. Bel Air Assisted Living offers seniors a home like atmosphere in a single story Victorian style construction that accommodates 16 residents. Each residence features private suites with private bath, emergency call system, weekly housekeeping and laundry services and 24-hour monitoring by qualified care-givers. The facility has a unique design and offers community sitting rooms, plenty of activities space, a library/den, as well as a sun porch. The private bedrooms are generous in size, to accommodate your own furnishings and bedroom set. Bel Air Assisted Living mission is to provide compassionate, quality care to the residents and individuals served. Our mission also allows for an environment that challenges physical, mental and spiritual individuality. The owner is committed in ensuring that our staff exceeds your expectations.Bel Air Assisted Living Facility, A tradition of excellence.For more information, or to schedule a tour, please call Cara Testerman in our Admissions Department at (410) 893-9164. Cara can also be reached by email at CTesterman@BelAirAssistedLiving.com Services: Some of our services include: Housekeeping and laundry services Telephone and cable TV service Recreational activities Nutritious meals three times a day 24 hour resident monitoring In house doctor visits Assistance with all activities of daily living Comf...

My experience with Forest Hill Heights is topnotch. Our neighbor has been there for over a year…read morenow and her experiences are good. The nurses, aides and caretakers are all, in my opinion, of the highest quality. These men and women go out of their way to make my friend feel valued and appreciated. Yes, they see to her daily needs with the utmost respect and care. The daily activities keep her busy and give her a sense of purpose. I, wholeheartedly, offer a review of kindness, respect and quality of care for this facility.

My mother has been at Forest Hill Heights for over two years. I can not say enough about the…read morefabulous staff. They genuinely enjoy caring for the residents and treat my mom like their own family. They engage her in daily activities, but also let her have time to herself when she wants. They are truly an inspiration to me, as it takes a special calling to care for dementia patients. I highly recommend FHH!