Wow! What a great complex in the heart of downtown Lakeland! While helping my best friend looking…read morefor a place, we stumbled across this place and we throughly liked the layout and totally can see them living here . The complex has 55 units and each unit is a tri level townhouse. The first level is the landing, and you walk up the stairs to the second level and see an open floor plan with the living room, kitchen and dinning room combo. The kitchen comes with a huge pantry, which also holds the stackable washing machine/dryer. The third level is where the bedrooms and the bathrooms are. The bedrooms don't come with walk in closets. Also, the complex doesn't have a pool,which surprised me for it being an complex in Florida. What made this place 5 stars was the amazing, assistant property manager that gave us the tour. Chrissy was such a gem. She gave us a full detailed tour and was extremely patient with the tons of questions we had! She was kind and wonderful. Anyone who wants to move here, go to Chrissy. You won't be disappointed!! I can't wait to visit my friends in this amazing place!

i called and asked to see a two bed / two bath unit. i spoke to someone on Wednesday and made an…read moreappointment to see it. I arrived and waited outside the restaurant the asked me to wait at. someone finally showed up and said they had a unit to show me. we get to the door and they look up the stairs and said someone was cleaning it and wouldn't show me the apartment. if you don't have a unit to show someone then why bother telling them you have one to show. literal waste of time ! the property management company seriously needs to get better or at least on the same page before making appointments in the future. Then I call to talk to someone in the leasing office and explain the situation and there was nothing but laughing and you could tell that Sydney the person I spoke with didn't seem to really care that a mistake was made and gave a half ass apology. If this is how you treat new people who would ever want to live in a place like this ?

Officially moved out of our unit after almost 3 years there. Honestly one of the best places I have…read moreever lived. I had a few work orders over the years and they were almost all completed the same exact day when possible. The grounds are constantly kept up and look amazing. Felt very safe and secure here. Moving out was a pleasure - We had a small misunderstanding about the contracted move out date vs what I was told verbally (last months rent owed - etc) but after speaking to the amazing lady in accounting Jeannie - we were able to get it resolved and I ended up getting my full security deposit refunded. I am sad to leave this unit but work did require me to locate. Will definitely recommend Carlton Arms North Lakeland to anyone in the area. The rent is much cheaper than other areas, grounds & pools are amazing and the staff is just excellent. Thanks again! - Joshua G

We originally applied for an apartment on 8/10/2026 and the next day got the approval for the…read moreapartment. They approved me and my fiancé. We had 24 hours to pay for the deposit and due to the way, we get paid we could not make the payment in 24hrs. We reapplied as Erica asked us to and repaid applications fees. I left Erica who was the leasing agent messages after message and never spoke with Erica but surprisingly I get a call from Mrs. D stating we are denied due to background check. The same background check was pulled 1 week ago and we were approved. Someone dropped the ball. Mrs. D said her manager Chris would call me and he never did. Mrs. D said we need to contact the leasing company that runs the reports all to be told that the apartment complex is the ones that make the final decision. I called again today to speak to a manager, and Corey answered the phone said he would give him another message. Paying $100 all over to reapply to be told we are denied is very frustrating and unfair. Nothing has changed on either background in one week. I was referred by a resident and at this point I would not do business with them ever again. They are covering up for someone who did not do their job correctly. Worse experience and very unprofessional.

Amanda and Dana are awesome! They work really hard to fix issues and make living in the building a…read moregreat experience. the macitence staff is also very helpful and proactive!

Bryan is awesome! friendly and so helpful around the…read morebuilding! takes care of all of us!!