This could be the best hotel in Portland. My wife and I recently stayed there for a few days. The…read morelocation was great. The room was clean and comfortable. Complimenting Rachel and Joey at the front desk and Austin and Kyle at valet.

Great location. First impression was not great however, as the service was lacking. When we arrived…read moreno one helped us with our luggage and we had to carry them up some steps as there was no ramp accessible. Front desk was not the friendliest and not helpful with some questions we had. Our arrival was at 9 pm, it felt more like we were arriving at 3 am with the limited service. Not what I was expecting for a 4 star property. At first we thought we made a mistake choosing this hotel. Following day was much better, however. Day time front desk was able to assist and service was like night and day....literally. The rooms are on the smaller size. We reserved the Large King, which I'm glad we did to have a little extra space. Bed is comfortable. Room has a desk and Nespresso machine. We unfortunately did not get to try the bar as it was closed during most of our stay, which was disappointing. We did get to enjoy Union restaurant and enjoyed some really good cocktails there. Able to bring them back to the lobby as well. I'm going with 4 stars due to location and our experience at Union restaurant and bar, but it's more of a 3.5 for me. If in the area again I might try another hotel. Try to arrive before evening for a better check in experience.

I loved everything about our experience here. The rooms were great, the entire hotel was very clean…read morebut the staff made our stay fabulous!!! Ellis was PHENOMENAL! So kind and caring and truly passionate about ensuring we had a great time as Portland guests. Love it! and WE LOVE ELLIS!!!!

We recently stayed at the Canopy by Hilton Portland Waterfront and came away with a solid overall…read moreexperience, though it wasn't quite perfect. The clear standout was the bed -- easily one of the most comfortable hotel beds we've slept in recently. Great mattress, supportive yet plush, with high-quality linens that made for genuinely restful nights. That alone earns the hotel strong marks. The room itself was clean and functional, but the finishes felt more mid-tier than upscale. Even as a Hilton Diamond member who received a room upgrade, the views were still pretty ordinary and not particularly scenic. The hotel just doesn't seem to deliver strong views from the guest rooms. The main area where it fell short was value. The base rate already felt on the higher side, and then parking and breakfast were both extra charges that added up quickly. Those additional costs made the total feel a bit steep for what the room delivered. That said, the location is convenient for exploring Portland's waterfront and Old Port area, and the comfortable bed went a long way toward making the stay enjoyable. If you're someone who prioritizes sleep and can find a good rate (or don't mind paying for parking and breakfast separately), this is a perfectly good option. We'd consider staying here again, especially if the rate was a bit more competitive. 4 stars -- great bed and convenient location, with some value and finish caveats.

Location location location! I am so happy we chose this hotel for our intro to Portland. We…read morereceived excellent hospitality from hotel staff. We were staying for my birthday and they provided multiple treats to help me celebrate. This hotel has a nice coastal vibe and the guests enjoy the bar using the daily credits. Our room had windows that overlooked the courtyard, to the water, and other Portland landmarks. We loved that each floor had water and treats for guests. We took advantage of everything the hotel had to offer with the exception of the bikes. We hope to return in the spring to use those.

Should be literally renamed to the " fee inn". Upon checking in you are kindly informed by the…read morestaff you will also be paying a non optional $35 dollar amenity fee like you're in Las Vegas for god sakes. But don't worry, they have coffee sometimes on every floor with chewy granola bars from Costco, which is how they justify this price. I stayed at a motel 8 once back in the day and they also had 24 hour coffee. They also send you a nice menu when you check in. For example if you want to rent used slippers you can for 60 dollars. Hotel is nice otherwise but you may just have to pick up overtime to justify your stay

After looking at a few options in and around the Portland Area, I decided to splurge a bit a get…read moreone of the better-rated hotels close to the waterfront. We have always had great experiences staying at Hampton Inn hotels. I was able to check in via the Hilton App and select a room. This location was great...on Fore street only about one block from the waterfront and surrounded by lots of shops and restaurants. The rooms were on the smaller side...but that is generally expected in larger/touristy cities. The rooms had comfortable beds, good water pressure, a microwave, a refrigerator and a desk/chair. There was also a large TV in the room with lots of channels. We did have an iron...but was missing an ironing board. Also, our bathroom door did NOT lock...the handle hardware seemed to be broken. They do offer free breakfast with a few hot options (such as eggs and sausages) as well as the typical continental items...breads, fruit, cereal and their signature waffle iron/maker. There is a pool and fitness center, but we did not visit either during our stay. Parking is valet-only and is $40 per night. You are given a ticket with your vehicle number and can text them when you want your car to be available. Your vehicle will be ready in a few minutes after sending the text. All the staff, including valet, we encountered were friendly, respectful and efficient.

Hampton Inn is a nice hotel with an ideal location right next to the waterfront. There are lots of…read morerestaurants and activities within walking distance. I was in a room with two beds instead of one because that turned out to be cheaper. It was a modern and clean room. The ice machine on my floor never worked on my two night stay, which was annoying. They do have a nice free breakfast spread, with plenty of tables. Housekeeping did knock on my door while I was packing to check out. Another annoying little thing, as they should know when I have actually checked out. I would probably stay at this Hampton Inn again the next time I'm in Portland.

This was without a doubt one of the best hotel stays I've ever had. The service here is unmatched…read more From the moment I arrived everything felt calm, welcoming and thoughtfully done. The staff was incredibly kind and attentive in a way that felt warm and personal, not overbearing. True hospitality at its best. The room was comfortable and beautifully maintained and the overall atmosphere made it so easy to relax and feel taken care of. And the breakfast? So good. Fresh, delicious and way above your average hotel breakfast. I actually looked forward to it. Thanks Joe for the delicious Denver omelette!! I was never an Embassy girly before but this stay completely changed that for me. I won't be booking anywhere else. Truly a place that feels both elevated and comforting. If you're on the fence about booking here just do it. This is the kind of place that has hospitality that makes you feel taken care of instead of just "checked in".

I've stayed at Hilton properties MANY times in the past and have NEVER been charged to park…read more As an Honors member, I questioned the charge and was told "The new management put that in place." I'll NEVER stay here again. Total nonsense and just another way to milk the customer.

The entire team was so helpful, as I had to travel in a wheelchair. They made several…read moreaccommodations for me to make my stay more enjoyable. We visited Kelly every night at the bar and she was amazing. She was personable, made great drinks, and by the end of the week she was like an old friend! Thanks to the entire team for their hospitality.

Amazing location and great hotel. The rooms were super clean and the beds were comfy. Everything…read moreyou need in a hotel with a restaurant/ bar. You do have to pay for valet parking which is pricey but worth it. The location is the best part about this hotel cause you can walk to everything. I'll stay here again!

This place was very nice and conveniently located in old port! We could walk to tons of restaurants…read moreand breweries. I will say there were quite a few added fees that made this room pretty pricey. They have a $25 amenity fee they add on at check in - this money can be used at the bar, breakfast, snack cart, etc but is still a required spend. It was also $40 per night to valet our car. Overall the room was very nice and spacious. It was also nice and quiet. They allowed a complimentary late check out and generally all staff were very friendly.

Came to Portland, Maine for a girls' trip and booked this hotel through Booking. I wish I took more…read morephotos because the stay was amazing! Check-in was quick and easy, and the customer service was top-notch. The lady at the front desk was so kind and gave us great food recommendations since we told her we came for the eats. Would definitely stay here again

Had a great time at the AC Hotel by Marriott. I'm usually a Hilton girlie but I do frequent…read moreMarriott's as ℓℓ. My significant other preferred Marriott. The room was cozy the only thing we didn't like was the pillows. Besides that we liked everything else. And it was close to everywhere we wanted to go. Actually, walking distance. If it weren't freezing we could've walked everywhere except to the light houses. The valet attendants were cool it was $40 a night. They gave us some lavender our last night which was cool. We had the city view but we really only saw the front view of the hotel. Not the best view but it was a nice stay.

So, I love the actual hotel, stay here a lot for work, also stay at their sister property the aloft…read moreas well. The rooms here are nicer, clean, desk staff is great, parking is convenient and the restaurants in the area are on point. My one negative is the bar here. The bartender literally disappears on the regular, (he's not running food, today was 15 min of no one here with guests waiting) and when he's here he is too busy on his phone to notice people sitting at bar. I stayed 7 times before posting this. So it's a norm.. But stay here for the room and go to a different bar

This is a hotel me and my wife have enjoyed staying at for a number of staycations in Portland. It…read moretypically has some of the lower prices especially compared to some of the others. Location wise it is slightly further away than some of the prime located hotels but conveniently located on Commercial Street. Especially if you visit Portland in the warmer months then it's no issue having to walk some while enjoying the Maine weather! Hotel check in has always been a quick and smooth process with friendly enough staff. Parking is a close by attached parking garage just make sure you park in the correct spots which are quite limited honestly. Rooms are nice with a trendy/modern feel and fit with the rates you can expect to pay here. They do have a bar and some food/drink options available but go to local establishments instead. Highly recommend closely located Bread & Friends for brunch. While this is not my absolute favorite Portland hotel, for the price and quality of room/service we often return here when we are looking to enjoy Portland as locals! A hotel worth considering for your Portland trip.

Great location. Shower needs pressure and the tv had bad reception. With the World Cup. That was…read morenot great. The bar also did not have a tv so we ventured out to the city to watch