Zak came out to service our door the same day we placed the call for help. He was knowledgeable and…read morefriendly and communicated our issue well. I felt their price was reasonable with the quick turn around and they have already contacted me to make sure I had a good experience. They didn't push products or recommend unnecessary upgrades. Sadly we need to replace our old and failing wood door and I will definitely contact them when we're ready to do that. The other companies I contacted for quotes haven't responded to me yet but because of Bluegrass we have a door back on its rollers that we can use. I absolutely recommend them.

The customer service and responsiveness of Bluegrass garage door is simply amazing. I was out of…read moretown on business when my wife had an issue come up with the garage door and the garage door would not close. i'll reached out to blue rest garage door around 5 PM. Explain everything to them on the phone. They were just simply amazing and understood that I was out of town. Got out there as quick as possible. I think it was within 30 minutes of me hanging up the phone with him work through getting the garage door fixed and able to close for my wife cannot have asked for a nicer technician a better company to deal with would highly recommend these guys anytime to anyone truly appreciate the professionalism, customer service, and pricing in such a short notice for an emergency for my family thank you all

I contacted Fred a week ago he said I'll get back to you on Monday it is now Saturday and still no…read morephone call or message to me. If that's the way he does business then I'd rather not have his service as he can't be trusted to do a good and honest job based on his response to me. It's sad to think he has that much work He can't even call and say I'm sorry but I've been tided up and will get with you as soon as I can - OK.

We live in a planned community so our privacy fence had to be built to certain specifications &…read moreMike was the one to do the job! He has worked on several fences in our development & everyone has been happy with the quality of his work. His pricing is very, very reasonable, he is a one man, self contained, wood fence building business and I highly recommend The Fence Guy of Louisville for your fencing needs.

I bought two security doors from Ironcrafters in february 2025, one is having issues and I have…read morebeen trying for months to reach someone to come out and repair it. The number listed, no one is answering and no answering machine. Does anyone still have Kim's number? Any help would be greatly appreciated.

As former and repeat customers we have had 3 doors put in several years ago. Unfortunately the back…read moredoor was struck and I was unable to open it even though I had unlocked it. I have never had anything like this happen before and even viewed a couple of Utube videos for help. Well, it's not the door closer which I had replaced some time ago and lubricants didn't work. I even had my son in law look at it. Left without any answers I called Iron Crafters to see if they had anyone or suggestions for how to fix this problem. Every time I called them I got their voicemail and left a message. They never bothered to call me back. Apparently after you buy the doors that is the end of their customer service. That is disappointing. As repeat customers I would have appreciated a call back to see if they had someone to make repairs or a suggestion of who to call to fix this problem. In the future when choosing a business I will not use them.

Templar fence and steel was absolutely amazing and a godsend! My family is getting ready to move…read moreand we needed our fence gate fixed. We were quoted an insane amount of money and after calling around, we decided to go with Templar fence. They were able to come out the next day and not only did they fix our fence quickly and professionally, they charged a very reasonable price, which I'm so grateful for because a lot of contractors will take as much as they can from you. I will definitely be calling them in the future for any more repairs. We may need before we leave. I cannot thank y'all enough for coming out in the misty weather to fix our fence.

What an absolutely amazing experience! They were super friendly and extremely professional. They…read morewere very quick to come assess my sagging double gates and ended up saving me over $1,100 compared to other companies' estimates! In an era where most companies thrive on charging you an arm and a leg for doing the least amount of work they can get away with, Templar Fence and Steel truly is the rare exception that puts the customers' needs first. Their passion for their profession is only topped by their passion for customer satisfaction. If you have any fence repair needs at all, your search is over! Do yourself a favor and call Templar Fence and Steel. These guys are amazing! 5 stars isn't enough!

Darin & Kelly (owners of Lancaster Fencing Company) were both friendly & professional. Darin's…read morethorough presentation won us over. They answered all of our questions so we chose to go with their company for our white vinyl fence, & we're glad we did. Darin & Kelly made us feel comfortable with our decision.The day of install, we observed their crew working steadily, cleaning up the area as they went along.They finished in one day, & they did a fantastic job! We love our vinyl fence. It's gorgeous & built to last.

Mr. Lancaster, I…read morenever said I was your customer but I am the neighbor and would never hire you to put up a shotty fence or have you damage someone else's property twice all because you are too lazy to wheelbarrow the posts to someone's back yard, or put the fence up correctly the first go around. I made 5 phone calls to your company on Linn Station Road which always went to a full voicemail every time to get this resolved as you damaged my fence in fixing the neighbors fence. You never ever tried to come talk to us, apologize, or offer to pay for my property that you damaged. That says a lot about your company. Maybe you need to find a new hobby as putting up fences isn't your nitch!!! Respect other people's property and ask permission to enter always. You made choices that day which caused my reaction. Think about that the next time you try to build a good product!!!! I've talked to the neighbor who tells me he has left you several messages to which you haven't replied. You need to make this right too!!

Buyer beware! I made an appointment to get an estimate for replacing 14 windows and a palladium…read morewindow. Sales rep was on time but I indicated I had a time crunch....3 hours later we got to the estimate..... an estimate for $54k. But if I agreed to purchase right then and there it would be $45k. And there were strings attached.....give 5 star reviews on multiple sights. When I said that was too expensive he made multiple other offers, finally saying $100 less than a comparable offer. Yeah, right. I was not going to decide that day. The next day an email, 3 phone calls indicating they had other deals available. I blocked them. Their pricing strategy is beyond irksome!

Terrible estimates. Your estimate was 50 percent higher than my neighbor who used you.This company…read morepreys on old people and tries to screw you with s high estimate. Came down twice on price after i told him to leave. Owner called me the next day and even came down lower0. This company is just like bath fitters they gave my parents a $20,000 estimate and my dad told him to leave and the next day they called him just like windows plus did and told him they could do it for $10,000. They try to screw you as much as they can so be aware and use other companies out there yhat have a set price.

My family continues to call on Evan for help with small jobs, most recently the installation of two…read morebathroom faucets. It's so nice to come home and see an item on your To Do list completed! Evan is easy to communicate with - from estimate and scheduling to payment. He specializes in small jobs and I will always recommend him as long as he chooses to share his talents with the Louisville community.

We contacted Evan to replace three ceiling fans With new fans we had purchased. He was prompt,…read morecourteous, & professional. In addition, he hauled away the boxes from the new ones and the old fans. We are very happy with the job and would certainly hire him again for other projects. We thought his pricing was quite reasonable.