We had our sofa and loveseat cleaned and they came out great! There was stains that I honestly didn't think would come out but they did. Very please and Mark was very nice when scheduling my appointment he had to work around my very busy schedule and did a great job!! Thank you to Alex who did the cleaning, he was very friendly and nice and did a great job on our sofa and loveseat. Would highly recommend them. read more

Quality Carpet Cleaning - Carpet Cleaning Near Me - Glendale, California

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I highly recommend Quality carpet cleaning!! I call them at least twice a year and everyone is professional and friendly! Robert just cleaned my carpets and i absolutely love him! He didn't try to sell me anything and did an excellent job! read more

Awesome service! Quick next day my couch looks new again. I've had them come out twice and both times service had been great. Thank you guys! read more

I was looking around for a couch cleaner to clean a white sectional that was dirtied by my dog. Quality Carpet cleaning was professional, had lots of time openings, and sent a text reminder as well. Steve arrived on time, was kind, professional, and did a great job. He made sure to not wear shoes and finished the job rather quickly. The couch looks great and I'm thrilled when the results. Would definitely have them come back again. read more

Update 6/29/19: once again I had Quality Carpet cleaning clean my carpets and once again, Robert did a phenomenal job! It was quick yet incredibly efficient!! My carpets look darn near like new!! I have referred them to several of my neighbors as well as my mom. I will continue to be a repeat customer. 5 starts well deserved! I can not express how amazing of a job Khalid did on my carpets. I had some pretty deep pet stains and not only he get them out but he got the smell out also. He was extremely courteous, did fast but great quality work!! I'm over the moon for the carpets, they look brand new!! I will definitely recommend them to everyone!! Actually my neighbors caught him on his way out and he'll be doing their carpets also!! read more

This review pains me. Great technician, poor communication all around. I got a carpet cleaning today for our entire house (2600sf). Discussed all of the rooms and square footage in detail with the reception who answered the call. She quoted me at the "special" price of $179+$79 for extra hallway and any treatment areas extra. I asked for one area to be treated for pet issue in one room, the technician treated the ENTIRE house for $190!!! I asked for one sectional couch to be cleaned, he also ADDED sanitizer treatment, which I did not ask for and charged me $207 for (advertisement states $150). My total ended up being $697!!! I seriously am so irritated I will never use this company again. How in the world does a company charge $697 for a carpet cleaning, adding treatments not authorized or discussed and then just expect a customer to be ok with it. Not cool, not happy! ******Edited review. Mark from the office contacted me and where this company went wrong with their miscommunication they corrected It ABOVE and BEYOND where they needed to! Very impressed with the way they handled an unpleasant event. Four stars upgraded from one for professional communication and caring about customer service. read more

This is truly a great company. As I previously reviewed we had our couches and chairs cleaned, both of which turned out great. The only problem was our couch still had some of the funky odor, which was the main reason for the cleaning. I was soon contacted directly by the manager and they offered to fix this problem. They sent an employee out and re-cleaned the couch again for free, this time completely eliminating the odor. I'm really happy there are still businesses out there like this who stand behind their work and make sure the customer is happy. Thank you! read more

It's already stressful enough when you move to a new home but add all the new items you have to buy to re furnish your new place is even more stressful. I threw out my previous couch because I just didn't like it anymore and it was gone as quickly as I put it out on the curb. Now I really had to get a new couch.. my brother who thinks 6 months is time to replace offered me his new/used couch since he of course wanted the newest couch out ( I know right) so I said thanks I'd love to have it , little did I know it was full of dog hair, nothing I couldn't had done my self but I decided to have it cleaned because I wanted to also have it protected since it is an ivory colored couch. I was using yelp to search couch cleaning services and found QCC, I also noticed they had a yelp purchase for $75.00 to get $125.00 worth of services. Before I purchased the yelp purchased I called first to get a quote on a couch and the services I wanted, I was quoted $120+ over the phone as well as their quote service on their website. I decided to buy the yelp service, it was very simple to purchase and quickly got a code to call back QCC and request the service and provide them my purchase code, so no having to provide any form of payment, just simply sign the receipt. They gave me a time frame they would arrive and they where 30 minutes early... fine with me. They used quality machines and took over an hour to clean my couch.. I saw no traces of pet hair, odor and the tiniest stains that I myself decided to use as a reference for the before and after cleaning where completely removed. Luckily it was a beautiful day in the low 80's and my couch was completely dried within 6 hours. I highly recommend QCC. read more

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Thank you Raphael and co worker for doing a great job we r happy always as for Raphael

After finally deciding to give in and have my one bedroom apartment's carpet cleaned, I found Quality Carpet Cleaning via Yelp. After booking online in the afternoon, Robert arrived the very next morning, prompt, professional, and prepared to do a great job. He provided great customer service, moved furniture where necessary, and my carpet looks brand new! I also appreciated the phone call reminder I received after I booked, as well as a text reminder with the time the worker would arrive. I'll be sure to use them again as a cleaning service, as well as a repeat carpet cleaning. read more

Quality Carpet Cleaning - After photo! - Carpet Cleaning Near Me - Glendale, California

I thought they would do a better job, but not really. I dropped off my rug on 2/12/16 and picked it up first week of March because I just moved into my new place. Just today 3/26/16 I unwrapped my rug because I finally was able to unpack boxes and clear my living area for the rug , there is still dirty particles, I'm not sure if there is supposed to be a nice scent, because it smells like nothing. Not sure how they cleaned it but I think it needs to be cleaned again. They have great customer service but the service for my rug was not satisfactory. Update: They were very nice to call me and hear me out about my rug not being very clean after they cleaned it. They came picked up my rug and told me they'll call me when it's done. When I received my rug the guy who was really nice brought it upstairs, unwrapped it and laid it out for me in my living room. Thank you, I love my rug and Quality Carpet cleaning did an amazing job! I'm definitely using them again! read more

The cleaner was on time, fast, efficient. He did a terrific, thorough job. The price was right.

Excellent experience with Fidel earlier today. Super professional. Super efficient. Super nice. The customer service ahead of time was also top notch. Ann responded quickly and timely though the Yelp estimate request option and was super nice on the phone when I called to set the appointment. Really very good. read more

Quality Carpet Cleaning - Carpet Cleaning Near Me - Glendale, California

I have left a review in the past but I find the need to leave a great review again! We did some work in a home and damaged the carpet with ABS cement all over!! I thought we were going to end up having to change the entire carpet given that the carpet is a really light color. I really didnt think there was any way of making these black dots disappear without a trace. Luckily I decided to call quality carpet last minute to see if there was ANYTHING they can do. To my surprise, Mike was assigned again and within minutes guaranteed that they were going to be able to leave the carpet spotless. I thought it was impossible but I am beyond impressed and satisfied with the work!! They definitely saved me a lot of money, time, and stress!! I have left some before and after pictures.... Thanks again Mike!! read more

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I have used Quality Carpet care a couple of times since I moved into my house. I have been satisfied with their results. Their customer service and technicians are top notch. This 2nd time, I had the pleasure of working with Ryan, who provided an excellent service. He really went to work on my carpets and explained every step that he was doing. My carpet is old and worn and I have cats with kidney disease, so I didn't expect miracles. He attacked my carpets with so much gusto that I was impressed. He managed to lighten up much of the wear and get out the worst stain offenders. He actually did a better job than when I used Quality the first time. Thank you Ryan for a great service expierence. I will definitely use Quality Carpet Cleaning again. read more

We've used Quality Carpet Cleaning three times now, twice for our house and once for a rental property. We've been impressed with the value and service each time. At our place, they were able to remove a dark waxy residue left by a plumber from our beige-colored carpet. Today Ryan came to do the carpet at the rental, which was in terrible shape with pet stains and odors that I wasn't sure could be taken out. Ryan completely saved us from having to replace all the carpet!!! He worked fast, and it's a night and day difference from when he started. I highly recommend Quality Carpet Cleaning. Be sure to get the Yelp voucher! read more

We had a great experience with Quality Carpet Cleaning! They came the day after the booking, on time, professional and friendly, gave us a voucher discounted price on the service, the one they offer here on yelp, which is very competitive compared to other quotes I had from other companies, the service was quick (under 1 hour), tidy and the couch is now very clean! I would definitely recommend them. read more

What a find! I had two throw rugs in my bedroom that I LOVED, but after so long, there's only so much beating them on the porch could do. I really thought I would have to just throw them out. I searched on YELP and found Quality not too far away and highly recommended. They were so great! Warm and friendly from the first time I walked in. Even offered me a bottle of water cuz it was sooo hot. When I asked about the price, they pointed out that YELP had a SPECIAL price. So they even saved me money, when they didn't have to. In less than a week I received a nice follow up call letting me know they were ready. I can't tell you how impressed I am. It's a simple service, but I've been treated so well, that I can't tell you how unusual and special it is. It's a little hard to find (USE NAVIGATION!) but the best gems usually are. Thank you! read more

Ryan did an excellent job cleaning our carpets and deodorizing them very hard work fast service recommend using them first don't bother researching they are the cheapest prompt showed up on time and did the job right read more

Quality Carpet Cleaning - Ryan did an excellent job on our carpets very pleased with the smell and the hard work would recommend using them first - Carpet Cleaning Near Me - Glendale, California

Omg the service was amazing & they did a outstanding job... I would always call them back.. I love it & im happy call them... they will take care of you & they will work with you if you have to go somewhere read more

We've used them before in the past and today was no different from the very professional, thorough, and responsive experience with Quality Carpet Cleaning. A+ service and highly recommend. Thank you! read more

I have a four month old couch which is in perfect condition, other than a few spots where my roommate's dog left behind some slobber stains. My primary purpose of hiring Quality Carpet Cleaning was to have them come out and remove the stains from the couch. I purchased the $75 for $125 off Yelp, which is an excellent deal, and decided I might as well have an area rug cleaned as well while they were here. Henry Mira showed up on time and was very friendly. I showed him the couch and explained that it was brand new and not in any real need of a cleaning, but that I was just looking to have these spots removed. I also showed him the areas of foot traffic on my area rug, and he began working right away. In total, he probably spent about an hour and a half working on the couch and rug while I did some other things around the house. The area rug turned out great, and I have zero complaints there. He showed me the water as he emptied the machine, and it was very dirty. The machine seemed to work very well on the rug. Unfortunately, the slobber spots are still prevalent on the couch. I pointed them out to Henry after he finished, and he did some additional spraying and scrubbing with the brush. Now that the couch has dried, I don't see much improvement (if any) on the slobber spots. I'm pretty disappointed as this was my sole reason for having the couch cleaned and I feel it was a total waste of $75. Quality Carpet Cleaning advertises that they can "Eliminate Pet Odors and Pet Stains" and have a full page on their website explaining this process. Thus, I'm not sure why they weren't able to remove the stains. I would recommend them for carpet cleaning, but not for pet stains and odors or upholstery cleaning. read more

This review is well over due, it's been 5 years since we bought our house that have used QCC we can always rely on them as technicians come on time and ready to work. They are not perfect and over dozens of services we have had some stains that have not been able to come off but it's not for a lack of trying. I would have given them 5 stars but they need to improve on the tile cleaning. Oh and I love the fact that they call to follow up on the last service and to remind you a couple moths latter that you might be over due for a cleaning. read more

Used RAQ (Request a quote) on a Sunday afternoon to get in touch about a couch cleaning. Submitted a photo of the couch and asked for an estimate. Was responded to pretty quickly by two companies, and the other one's rate was $135, but Quality came in swinging by offering up the use of their Yelp Deal $75 for $125 to cover the service. Umm..yes, please! Scheduled an appt for that same week via Yelp DM (never had to chat with anyone on the phone) and was given a 1-4pm time window based on my availability. Fidel Antonio arrived around 2pm and I let him in to do his thing while I worked downstairs in my apt's lounge. Not entirely sure what his process was, but he text me an hour and a half later to let me know he was done. The couch was left in pieces spread across my apt so it could dry (takes about 6 hours to dry out) and low and behold when I came back to my apt at the end of the evening, it was as good as new. I inherited the couch knowing it had a past life and it arrived to me pretty weathered, but after the cleaning it feels like it's all mine and is ready for its new chapter in my abode. read more

Ken was super! We took up our carpet to remodel & needed to put it back down & get it cleaned, along with stretching & cleaning our bedroom carpet. Ken was so professional! He really cared about how we wanted it done. I highly recommend this company & Ken! read more

Great service. The carpets came out great! They really take care to make sure the customer is satisfied. And the prices are very fair. Any time I've used a different carpet cleaning company I always felt ripped off. They always tried a bait and switch and/or did not do a very good job for the price. I feel I can trust Quality Carpet Cleaning, and they are the only company I'll use from now on. read more

Job: clean L-shaped couch + 4 dinning room chairs Help Line: very nice and informative Cleaning: Aaron O. was a pleasure. He did an amazing job. Would recommend and hire again. read more

Quality Carpet Cleaning just found themselves a new loyal customer. We inherited a couch with an almost comical degree of water damage to the fabric, so much so that we found ourselves miserably shopping at West Elm for overpriced couches last weekend. Instead, we decided to give QCC a try and see if they were able to make a difference. Well, I only WISH I'd taken a before photo of our couch because after their steam cleaning - amongst other magic that was over my head - this couch looks braaaaand spankin new! Not only did QCC call to tell me their team member Lorenzo had hit traffic and was a little behind, Lorenzo himself was just excellent. Super friendly, informative, finished cleaning in the time they'd allotted and most excitingly, basically gave us a brand new couch. Next up: Our white carpet that is begging for QCC's expertise. Utmost recommendation, people! read more

On time great service, fast job, great pricing, one man show, but they will try to up sell can't blame them but I will for sure get the upgrades as well as the tile cleaned. They priced me at 96.00$ for three rooms, master,living and dining room. I would recommend them for sure!!! read more

We use this carpet cleaning service for our yearly carpet cleaning and haven't had any issues. Our carpet cleaning was done back in November and our carpets still look clean! Of course we leave our shoes down stairs however, our kids like to eat upstairs in our living room and their bedrooms. Overall very happy! I do recommend you move your furniture and clear out as much as you can from the floors of the rooms to get the most of your carpet cleaning. We stand our couches up and put most of our belongings off the carpets. read more

We've used Quality about four times in the last five years. They show up when they show they will, are professional while here, and do an amazing job cleaning our furniture and rugs. read more

We had an great experience with Quality Carpet Cleaning. We used them to clean a few stains out of our sofa. The sofa looks great. Communication with their team was always polite, and helpful. The technician was punctual and efficient. We would definitely use them again! Wynona Grandi read more

This service was very easy to set up! They came out within a two day notice. Ryan was very friendly and on time! He was done a lot quicker than anticipated which is amazing! The place looks great and I will be using this service for future cleanings. Also you can't beat their cleaning deal $75 for $125! Thanks Ryan! read more

Aaron O. did an amazing job today!! Got here on time and he doesn't settle for a mediocre job. If you are looking for the perfect job ask for Aaron. Definitely calling him again, thank you!! read more

I had my kitchen tile and grout cleaned, scrubbed and sealed by Alex. He did a magnificent job and now all tile looks brand new. We ran into a small glitch, yet owner Mark swept in an resolved the issue immediately. I have used Quality Carpet Cleaning for many years and have never been disappointed. I highly recommend all of their professional services. read more

Very satisfied with their cleaning of my couch love seat and chair. Did carpet cleaning and cleaned tile and grout. Very professional will use them again after the holidays. Thank you Lorenzo you did a b eautiful job. read more

Do Not Use This Service. They destroyed a part of my sofa in front of my eyes and in front of my assistant's eyes while attempting to clean it and then just completely denied they did it! I have before and after pics as well. They are liars and do not stand behind their product. Avoid at all costs. read more

Solid job. I'm not giving them a higher rating because they tried to up-sell me the minute they walked-in. Also, they didn't remove this stain I needed them to take out. read more

This was my first time using this company and it wouldn't be the last, and I would recommend them to my friends and family. I called yesterday to make an appointment for today and Ryan (cleaning tech) showed up 10 minutes early which is nice! This guy is very professional and super kind. The quality of service is excellent! There were some heavy stains on our carpet and he was able to remove them. He took his time making sure he's covering all the area that needs to be cleaned. Now our carpet looks new & fresh thanks to him. I'm highly satisfied with their service and I would definitely use them again without a doubt... read more

Do not use them. Their technician was hours late. Customer Service kept indication he is "on his way" and "he will be at your place in 22 minutes". The technician did not speak English. Equipment is outdated. Service is poor. Even more interesting - I was charged a "minimum charge" of $89 that is higher than the quote I have received on the internet read more