Amazing and beautiful work done by Mr. Julio very honest and straightforward no gimmicks he went…read morestraight to work identified my issues and gave me very important advice to keep the grout lasting , thank you again I highly recommend his grouting services

Julio came in person to evaluate the situation and give a quote. He then came and personally did…read morethe work with the help of an assistant. Throughout the process he was patient and explained everything. As far as the work, he fixed some defects in the grout and applied a sealant to everything. I couldn't have asked for a better experience.

PROMPT. PROFESSIONAL. PERFECT. I chose to called Wilshire…read moreTile because they have succeeded making customers happy for 104 years! Like father like son, Randy is the 5th generation expert in tiling, grout services and installations. I called late on a Friday and left a message but Randy called me in less than 30 minutes. I needed a shower re-grouted and sealed. We exchanged my needs, his proposal and he said he'd have a man there Monday morning. Monday Leo arrived on the hour and had everything he needed when I met him at the door. While there Leo pointed out small cracks and seams I had never noticed. As he walked out he described the proper maintenance cycle to optimize grout life. I settled the bill with Zelle. I don't know how old Randy is but I'm over 70. Hoping Wilshire Tile will BE HERE FOR ME AT LEAST UNTIL I'M 100!

After a brief back and forth, Randy came over to my house to assess the work I needed done on…read moreexisting tile. The tile in one bathroom was discolored, and he said it could be cleaned and sealed, and we needed tile flooring in our other bathroom replaced. Randy was friendly and approachable, and I planned to see how the smaller project went before hiring him for the larger project we needed tackled. Unfortunately, the experience was awful. A subcontractor/employee showed up on the agreed date to clean and seal the tile, and spent a couple of hours what sounded like physically scraping the tile - not what I expected. His coworker showed up a couple hours later, and told me that this plan was not going to work - that even if they could get the tile clean and seal it, the staining would come right back. He told me to have them leave, because Randy would still charge me for them being there. I went in the bathroom after they left, and it literally looked no different except there was dust everywhere - they did not clean up. I waited for a follow-up call or email from Randy - nothing. I was mad, but decided to put it behind me. A week later, I received a bill. I wrote a very frank email to Randy explaining my disappointment with the workers sent, the fact that no work was even done, and my confusion that he didn't even bother contacting me afterward. He apologized profusely and said he would follow up with me the next day. He did not follow up with me about the work, ever. But I have still been getting bills from this company!! I have emailed him multiple times, and he's told me to ignore them, but that is not an acceptable response - every time I see one of these emails, I am newly angry about the time I wasted on this endeavor. I gave him plenty of time and opportunity to make this right, and he did not even bother to try. I am writing this review because once again, I have gotten an invoice for this "work". Would not recommend.

We had Eric come and replace a damaged tile, (not of his doing). He did such a great job! He had to…read moretake out an existing tile from underneath the washing machine to replace in our hallway. It was a perfect job. Eric is such a pleasant guy. I wouldn't hesitate to call him at all anytime.

Eric has botched my shower. What started as a small replacement of a section turned into a full…read moreregrout. The tools Eric used have gouged my tiles to the point that I am now having to file a claim against his insurance for the damages. The whole shower has to be re-tiled and the shower glass removed and replaced. Estimate is upwards of 15k in damages plus loss of use of this shower for who knows how long. Eric should have known better than to upsell me on the full regrout if he was not confident in his work.

Oh, this guy is fantastic! He's very reasonable price wise, very efficient, does a fantastic job,…read morearrives on time and is a really nice person.

TL;DR if you were looking for a sign to hire Dan from Grout Doctor, this is it!!! Dan made our…read moreshower feel and look like a fancy hotel shower! I bought a townhome in 2022 and the previous owners were super dirty and the shower was no exception. We did our best to clean it when we moved in and eventually accepted the dirty floors and grout. The shower was badly caulked and mold got under the silicone in every corner and I hated looking at it. Tried to scrape off the old caulk myself but it took way too long and I realized the grout underneath was crumbling. Called Dan, he answered immediately and sent me an estimate. Dan is super friendly and gave me a lot of details on the work he would do on the shower. I had reached out to another company about it but honestly they were super curt and I didn't get the warm fuzzies from them, unlike when we spoke to Dan. But WOW - the attention to detail. Dan cleaned and scrubbed every inch of the shower, including the glass. And he got some very tricky stains off of the shower knob and the floor. He added new grout wherever it was needed - in the exact color match too. He also added sealant all over and a special caulk with sand in it that will flex as the house expands and contracts to prevent the grout from cracking. I just used my shower after the 32 hour dry period and it was absolutely amazing. It felt clean and new and because of the sealant Dan applied, all the water beaded up nicely and I can tell it will make the shower super easy to clean. Absolutely stoked, I've had a lot of contractors in and out to fix the place up in the past 2 years but this is one job that I'm probably the most excited for. And the price was very reasonable!! Thank you SO much Dan!!!

I reached out to Regrout Systems just before midnight Saturday and they responded early Sunday. By…read morethe early afternoon on following Wednesday the work was completely done! Everyone I interacted with at Regrout Systems were super pleasant and I appreciated how efficiently things were done. I had them over to remove and redo the caulking around my shower in the primary bathroom. I had it done previously for cheap and it was done poorly/mildew had grown quite rapidly. I was fully aware the Regrout Systems team would not be the cheapest option, I was quite happy with the quality of the work and the ease with which everything was coordinated. Will definitely be recommending them to any friends/family!

I attempted to fix the moldy caulking in my walk in shower, needless to say it was a disaster…read more After months of thinking about it I found Regrout Systems. From the start they were gracious, on time, and extremely helpful, explaining everything. I decided to have them fix the shower, but while here I showed them the floor tile where the grout had discolored but not uniformly and there was a crack across the floor (I learned that this happens on tile set on a slab, and sorry no before photo). Their quote was reasonable, the work was done Impeccably. They even give you a 1 year guarantee.

It was difficult finding a granite repair source because the sources I found and called or messaged…read moredidn't return my phone call. I waited a few weeks and tried again and finally got in touch with Manuel at Stone Polish. We settled on a date and I confirmed the day earlier to make sure he was still coming. He messaged me back quickly and the next day he showed up 20 minutes early. We discussed the situation and the process for repairing the granite behind the sink. About two hours later he was finished. It's significantly better than what it was. There were a number of granite chunks and pieces that were loose plus, some of the metal reinforcement was so bad, it had disintegrated. Manuel reused some of the larger pieces and used epoxy to blend in some of the other areas. All in all, we're very happy with the outcome. Manuel was very personable and I wouldn't hesitate to call him again.

I contacted Manuel because my limestone floor tile had gone cloudy on me after years of use. He…read morequoted me a price and then I waited a short time to be scheduled. Manuel & Genaro showed up on time & proceeded to clean polish & repair my stone. In my opinion they did excellent work in minimal time. They were respectful of my property and cleaned-up the work area when the job was completed. They left me with after-care instructions for care & maintenance of the floor tiles. Quality craftsmanship & professionalism!

This is our second time hiring Eshed. For some reason, we always hire Eshed for projects that are…read morenot - supposedly - his core competencies and Eshed has never disappointed us! Our recent project was to re-do our deck. We had two options: 1) hiring a deck contractor we didn't know the quality of work and the professionalism or 2) hiring Eshed who was not a deck specialist - he's an expert now! - but who had done an amazing job for us before. We decided to go with Eshed and we didn't regret it at all! For the second time Eshed did an amazing job for us. Our deck looks fantastic and everything went very smoothly. Eshed prepares everything before he starts the project so there is no bad surprise along the way. He shows up when he says he will. So it's really a pleasure to work with him because there is no stress at all! He's a perfectionist and that's exactly what makes a contractor an excellent contractor! Eshed - Thanks for the awesome work you and your helper Isai did at our place this time again I'm sure we'll come up with a project #3 for you. Stay tuned

Eshed was so responsive both in contacting me and coming to see the quartz stone in the primary…read morebath that needed work. It also needed some caulking done, which he did at the same time and I couldn't be more pleased. His cost was extremely reasonable and I highly recommend him. Five stars

I received a phone quote and consultation from George . Although I ended up a different route, he…read morehad the best tile cleaning process and advice compared to the other ~5 local companies I talked to. He was happy to answer any tile questions and very responsive. He didn't try to upsell any unnecessary services. He sounded very experienced. Thanks!

George the owner and his crew were amazing and wonderful to work with! His crew is so hard working…read moreas we had a very tough tile restoration that they magically made beautiful again! We bought a Spanish home built in 1929 and the converted downstairs bonus room had Mexican pavers. They were very messed up from carpet, glue and adhesives. We never thought they could be restored... However George assured us he'd figure it out and he did! We are SO grateful! It was worth every penny!

If I could give negative stars it would be at least negative 10…read more Stay away from this service provider and from Peter. He charged me $1500 for a shower tile cleaning and regrouting. No words needed, just take a look at the pictures. In addition to that, I have not been provided with a written estimate. We agreed on $540 for tile cleaning, repairs, recaulking for a shower + $125 for bathtub recaulking. When he started the work he suggested to redo grouting for the whole shower: I'll do it for one fifty" he said. I repeated to make sure "one fifty"? Yes. So I assumed he'll charge me an additional $150 for regrouting. It turned out he meant $1500. This business should not be on a market at all. I was not provided with any receipt as well. Update. The answer from Peter is just a joke. The pictures he provided as "before" are actually pictures "after" so nothing changed accept for the neat unsanded grout that I had was removed and replaced with rough sanded grout, the excess of which was not removed properly, so my whole shower has a rough surface now. Very hard to clean surface. One more time - pictures Peter provided in his reply are pictures "after" not "before", so he didn't even clean the tile in corners! (I paid him for tile cleaning and regrouting. (I didn't pay you $550 for four corners- are you insane?! The estimate included thorough cleaning!!! Which you did do as well. My shower actually looked better before, I regret that I ever hired you. I doubt that any of 4-5 starts reviews are true customers' reviews. I regret that I didn't check all of them before hiring. The only true and honest review is from Charley. This business is a scam and they don't have any experience working with tile cleaning and regrouting. P.M. I request the receipt from you business.

I called this service because the tiled shower in my guesthouse needed a re-grouting and new…read moretenants were moving in shortly. Peter came out and gave me a very fair quote for the work. He mentioned that they could also refinish the engineered hardwood floors, which had started to look pretty worn from the last tenants. And, he said they could also clean and seal the Saltillo tile at the outdoor patio. He explained exactly what they would do to clean up the finishes, which products they would use to refinish and seal them, and how long each endeavor would take. The next day, Peter and his crew were out in force, they did what they said they would and everything looked spectacular. Peter even came out the next day to make final touches on the shower. I really couldn't be happier with the work they did, inside and out. I recommend them highly for the quality of their work and professional integrity.

unbelievable. Prompt, professional, returned call quickly, gave written estimate. Garrett came out…read moreto do the work. On time, polite, organized-- a real perfectionist!! Job was done in timely manner. Also, left whole area absolutely clean. I am beyond picky- this service call and job EXCEEDED my expectations. Highly recommend!!!!

Very professional and got the job done quickly. I will definitely use them again when needed.read more