DO NOT USE QUALITY CHEVROLET FOR COURTSEY DELIVERIES! Not only did the charge me $1000 for my brand new Vette to be delivered to their NJ location, here are some other great things they gave me for my money: -Corvette was dirty inside and not prepped for delivery even though they knew for days I was coming to pick it up. -Exterior was dirty with sap and bird droppings / not washed. -Paint chip damage on Quality Chevy dealer installed rear wing. -Circles on roof and hood into paint. -Grease from technician on center console, door, inside roof, handles (detailer cleaned inside while I was there but still was dirty). -Fingerprints on paint from where wing was installed. -Factory window sticker not removed. -No demo of accessories. -Wheel pressure was 38 38 39 40. Recommended is 30. -Stuck Quality Chevy sticker on paint when I didn't even buy it from them. -Overall rude treatment from NJ staff (Nancy, Management, Cashier having to put 6k in a counting machine). After speaking to rude Nancy that following Monday to address above, I was told that "I" was the problem. (All of my phone calls are recorded and available to show that I was polite but firm in my requests to obtain my vehicle from them; they had it for some time before notifying anyone of having it). My phone msgs / e-mail were NEVER returned from any ownership or management to address / rectify the above issues. Unfortunately I had to escalate my concerns to GM. I implore anyone using this dealership to look elsewhere. read more

I just purchased my first car today with the help of Beth. She was so sweet and made my experience super smooth!! read more

Quality Chevrolet - Car Dealers Near Me - Old Bridge, New Jersey

I would definitely recommend this dealership. We have bought 4 cars from this dealership. The dealer and service department are friendly and stand by their vehicles. Mike, the service manager, is super friendly and very helpful with any issues you may have with their vehicles. read more

I had a very pleasant experience buying a beautiful white 2023 Chevy Silverado 2500HD what priced right and the paper work was smooth as could possibly be even with financing the whole deal with Joe Viv thanks Joe you where awesome agent would recommend you and Quality to my family and friends and I do. Sincerely Louis Martire SR. read more

I went there due to an engine light being on and my GPS malfunctioning. I Left with $180 bill. Engine light STILL on. GPS still messing up. Call to complain I was told I need to purchase ONSTAR! services in order for my Wi-Fi to work And GPS. Wtf! What? I told him this is the first car I've ever owned and had a GPS that you are telling me in order for it to work I need to sign up for ONSTAR, $40 month $480.00 annually. In order for my car to work correctly? Why am I charged $180 for? You're not ONSTAR? YOU still have my engine light on! So wtf did you exactly do for the $180??? I was told that I need to have another service performed. It's due to a filter. So the cost would be another $200. For the engine light to go out. Not happy I left my light on as I and I left with the GPS still malfunctioning so the only thing , I left with was empty pockets. read more

Inquired about a vehicle which was posted on Quality's website, received a prompt response and set up a convenient appointment. The vehicle was exactly the same condition as listed and there were no surprises from the price listed. Everyone at Quality was efficient and helpful and the vehicle purchase went smoothly and very quickly. I've also used Quality's service department for several years and I'm very pleased with their services. read more

This place is a horror they should have a doctor on facility to calm down the cashier and service manager Michael I'm 60 years old and never ever got treated for a simple oil change the way they chased me around for not showing a drivers license with my credit card crazy ... 0-60 in a second Mije in Service is a loose cannon I live local will never be back jiffy Lube here we come 5 family cars I'm still astonished by Mike's threats and lack of professionalism which caused me anxiety with his threats especially telling me he knows where I live now buyer beware stay away !!!!! read more

I purchased my second vehicle from Quality Chevrolet in Old Bridge and I can absolutely say that I have had nothing but great service. They will work with you to keep you in your budget to get you the car you want. The staff are top notch! read more

Quality Chevrolet - My new ride - Car Dealers Near Me - Old Bridge, New Jersey

STAY AWAY ! This dealership is poorly managed and is filled with a whole bunch of the bad stero-type 'used car salesmen' that are typically in a bad movie. Have no fear, there will be no business relationships here. Once the sale is made, the salesman goes away. I believe 'Take the money and run' is at the core of this dealerships mission statement. Buyer beware: if you have an issue with your new car, no voicemails or emails will be returned. It's your car now, and any problems that may occur will be your problems to solve, not the dealerships problem. If you call and ask for a salespersons voicemail, your call will ring 6 times and then you will be disconnected. Give it a try. If you call back again, the receptionist will laugh and tell you that happens all the time, but she is willing to transfer you again (so you can be disconnected again, ... ugh!) In short; It's best to just stay away from this particular dealership and look somewhere else. There are plenty of other choices for you in this part of NJ. read more

How do you give them negative stars? Don't ever do business with these scumbags for any reason! These POS recently took advantage of an 82 year old man with dementia and sold him a brand new 2023 Corvette. How did they know he has dementia? The POS finance guy hand wrote a statement on the contract making this man sign he was of sound mind and understood he could not return the car and then even drove this elderly man to the bank to secure the loan. Then the POS even acknowledged he knew the man was suffering from dementia when the family later confronted him at the dealership. wouldn't walk into that place if my car broke down and caught fire out in front of their entrance! More to come on this story read more

I am a Hispanic women and my husband is African American ... We bought a 2019 Chevy Traverse from here due to the urgency of needing a vehicle within a time crunch.. DO NOT !! I REPEAT DO NOT GO HERE!! From the manager to the receptionist! Very nasty to minorities! Me and my husband were met with resistance over the smallest thing, foul and atrocious tempers. None of our phone calls were returned and this was over our tags never being ordered and our temporary tags already passing expiration. The manager spoke very ill to me and hung up on me telling it's not there problem if the tags expire before we receive new ones. The receptionist when I called back furthered this by insinuating no one would be handling my calls moving forward to stop calling. I have never experienced such discrimination in my life. Do yourself a favor and buy your vehicles elsewhere.. I am writing this review to hopefully save others from experience the inadequate and hateful service me and my husband received. read more

I purchased a Chevy Trailblazer this week. But it was not from Quality. I shop around before purchasing or leasing. This is my experience with Quality (and other area dealerships) this past week. I was looking for a Trailblazer. I found cars with (nearly) identical specs and MSRP at a few dealerships. Quality Chevy (in Old Bridge) was the worst at $5,000 over MSRP. All American wanted to charge me $3,500 over MSRP. Lester Glen was $1,800 over MSRP. Malouf was the best (by far) at $1,600 over MSRP - but they also offered a $1,000 dealer Rebate! Do your research before buying or leasing from here. read more

Excellent service and staff They made everything very easy and it didn't take a long time

QUALITY Chevolet is a car dealer that you could fall in love with. I have Purchased a few vehicles here in my lifetime whether it was under the old name Oasis's Chevrolet or the new name Quality Chevrolet you receive outstanding treatment and service from the salesman cashier service manager ( and team of mechanic ) read more

The Chevy Bolt EV is hard to find. I found the one I wanted online at Quality Chevrolet. I worked with Nicole and Andrew, they made the whole process easy. Andrew explained the tax benefits, the sales tax exemption, and took us to test drive it. He offered assistance with getting insurance. We put down a deposit and will pick the car up today. Easy peasy. read more

MUST READ! BEWARE of Quality Chevrolet of Old Bridge, NJ. They STOLE a $1,000.00 deposit from us. I am completely appalled by their actions. On 09/21/2021 my fiancé and I went to the dealership to special order a corvette. Our sales rep. was Brian Toal. At first this man seemed like such a professional, nice, and down to earth gentleman. We built the corvette to our liking and were asked to leave a $1,000.00 deposit on the vehicle. Due to the microchip shortage we were told that the vehicle was estimated to be delivered February of 2022, but this was not promised. We specifically told Brian that if we found a vehicle sooner than later, would it be possible to get our deposit back and cancel the order. We were assured that even if the vehicle was in production, even if the vehicle was delivered to the dealership, if the car wasn't to our liking or if we decided to cancel the order at any time, the deposit would be refunded in full. When my fiancé went to sign the contract I noticed the contract stated the deposits were non-refundable. I immediately questioned this. Brian assured us not to worry about the paperwork and that regardless of what the contract states we would get a full refund on the deposit if need be. Considering he seemed to be an honest man, and we trusted him because of his political affiliation with Clark, NJ Township my fiancé signed the paperwork. HUGE MISTAKE. I called the dealership to speak to Brian in November of 2021 to cancel our order and to have our deposit refunded as we found another vehicle. I originally spoke to the receptionist and explained the situation. Brian called me back in a fit of rage. A completely different man from whom we worked with the day we made the deposit on the vehicle. This man would not even let me speak. He spoke so rudely and condescendingly to me I was actually shocked. I've never in my life been spoken to that ever before and I've worked in customer service for years. He stated the car was in production already and we are not getting our deposit back. He then hung the phone up on me while I was still explaining we needed to go with a cheaper vehicle because my father suffered from strokes shortly after we made the deposit on the vehicle and his medical bills were unforeseen at the time. Regardless, he hung up on me. His unprofessionalism was completely uncalled for as I was kind to him on the phone whenever I was allowed to get a word in. Shortly after, I called the dealership to speak to the general manager, Bob Slater, the receptionist gave me the run around. I asked if the general manager was available and unless I told her what this conversation was in regards to, she would not transfer the call to him. I explained the situation and she told me the general manager wasn't in. I asked for his schedule and she didn't know his schedule. For days I was transferred to the general manager's voicemail which is still full to this day 01/05/2022. My fiancé finally got in contact with Brian around 12/27/2021, Brian told my fiancé he would speak to the general manager and call us back. We are still waiting for a call. We are disgusted by the dishonesty of Brian Toal. You don't make false promises just to make a sale. I've worked at a car dealership for over a year now and no matter the situation, every deposit is refunded. This dealership should be reported to GM for their unprofessionalism, dishonesty, and misconduct. Do not give this dealership your business. read more

Quality Chevrolet - Brian Toal, sales. - Car Dealers Near Me - Old Bridge, New Jersey

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I went to this dealership to buy a new car. Vito sold me a used car as new. I purchased a 2021 Chevy Traverse and when I got home it had 4,217 miles on it. I received no compensation for that. I was lied to about the interest. I was able to get 0% for 72 months per my credit score and I was told the rebate of $3,064 was better. Not true with an interest rate of 4.49%. Don't trust these liars! They are shady and will do anything to keep you there! read more

Worst car dealership ever. Don't do business with them. Family member went to buy a car. Salesman wouldn't give price and took plates off current car, turned off onstar. Then when price was finally given, we didn't want to buy the car. Salesman had a fit! Yelling and throwing things around the place. Called sales manager, who was very sympathetic. He's a liar. He told me he'd address the unacceptable situation with the salesman. All BS. He was there the whole time. Will never do business with them again! read more

Quality Chevy in Old Bridge, NJ is amazing. I had a great sales experience there and everyone from Vinny the salesman to Anthony the finance guy could not have been nicer and more honest. What a refreshing experience. I urge everyone to go to Quality Chevy for your next Chevy. read more

I was a customer of this dealership since late 2010, back when it was Oasis Chevrolet. About a year ago the ownership changed and so did the name, but much of the same staff are still there, and their customer service continues to be great. I'm a regular customer of their service department for routine maintenance (can't beat free oil changes), as well as the unfortunate times my car has had an actual breakdown. Even then the service staff has been helpful and always been able to work something out to keep happy. I highly recommend Mike, he's always very helpful and courteous, greets you with a smile, and keeps you informed every step of the way. it's because of the awesome service department that even after I moved 40 miles away, I still make the trek here for service, and why I came back to buy my second Chevy 8 years later. Sales staff are pretty great too. I just bought a 2018 Equinox And Brian was a straight shooter. No BS or gimmicks, the sale process was straightforward and smooth. I've dealt with more than my share of shady dealerships in NJ, and this place is a breath of fresh air. I highly recommend them if you're in the market for a Chevy. read more

This has to be the worst dealership I've ever experienced in my life. They don't know a damn thing about any vehicle there. Their support staff, the back office, are full of a bunch of people who would just say anything to lease or sell you a vehicle. The sales person is a sales person, you expect that nonsense. There's nothing positive to say about their management and or their service team. The mechanics are wonderful. But everyone above them seem to be full of crap all the time. I would recommend driving 1000 miles away to get a vehicle versus buying or leasing anything from this dealership ever read more

Just wanted to leave my situation on yelp to let everyone know what type of people work at this dealership. I went on my computer to search for a Tahoe and seen that Quality Chevy had what I was looking for , I called and unfortunately they didn't have the truck I was looking for and the lady said that she would send me over some info on some other trucks , 5 minutes later a salesman named Casper called me back and was being a salesman and trying to get me a truck I was looking for the truck he wanted to sell me was $5000 over what I was looking to spend and I told Casper that , he then told me that every dealership is selling trucks $5000 over sticker price which is not true btw because there are dealers out there still selling trucks at sticker ( if you wanna know which dealerships you can ask in comments) anyway after Casper got angry at me for saying there are dealers not selling trucks over sticker he then had the Audacity to tell me if I can't afford the truck that he doesn't know what to say to me and hung the phone up in my face. I was never so embarrassed and humiliated and felt belittled in front of my co-workers before in my life. I honestly feel he was very discriminatory toward me because of my financial. Please do not go to this dealership if you wanna feel let down and talked down to , nobody deserves this ! Oooo by the way I left 1 star because I hit it and don't know how to remove it because I wouldn't even leave the 1 star ! Thank you Rob read more

Mike Kellner (Service Manager) knows customer service AND knows technical automotive topics. Mike has been my go-to guy since I got my Malibu in 12/2011 and I have always felt well cared for by him. He's friendly (even when he has excuses not to be), fair, and I honestly believe he is looking out for me. Just got my car serviced to discover that the check engine light was caused by faulty solenoid THAT WAW COVERED UNDER WARRANTY FOR A CAR WITH 104K MILES ON IT. Wow! See Mike to get your car serviced. All this from someone (me) who is a DIY guy and has a cynical side. read more

Absolutely LOVED my experience buying a car here. Vito was our dealer and he was sooo nice, personable, and made the car buying experience sooooo easy. The smoothest experience I've ever had purchasing a new car and he really made the entire process stress free. Will definitely be going back, thank you Vito SO MUCH!! read more

Excellent service from Link Dixon extremely helpful

Fraudulent Advertising! Quality Chevrolet advertised a car on CarGuru for MSRP. I went to their website and the car was also advertised at list price. Called them to make sure the car was still available and they told me the price was $25,000.00 above MSRP. Bait and switch and fraudulent advertising. read more

I'd give them a zero if I could. The absolute worst customer service ever. My truck has been there 10 days. Four days it sat before they even looked at it. One delay after another. No return calls. I finally drove over to ask and found my truck still sitting outside. Service tech told me she was doing me a favor working on my truck. I guess paying 61K for a truck and $900.00 for extended warranty means nothing. 10 days sitting and they said maybe next week if everything goes right. Never ever again!!! read more

This is the worst dealership they do not know how to negotiate prices on there vehicles and they try to overcharge Joe B also has a very bad attitude read more

I'll keep this short. Chevys are fun to drive, but their mechanical issues with their cars are more costly than the car is worth. Bought a used car from this dealership and after less than a year, I need to buy a new transmission. Chevy is probably the least reliable car. Do yourself the favor and go to Honda across the street. You've been warned!! read more

Family owned and operated dealership with great customer service!

I wanted to take the time to give extreme thanks to John Marrone for the disservice given back in late 2012. At that time, I was ready to make a cash deal for a commuter vehicle, and had set my eyes on a Chevy Cruze. John, my dad and I went for the customary test ride. We sat at his desk. John gave me his sales spill and how great and reliable the cars were. John asks me, what are you looking to pay. I remind him, cash deal, quick sale, $18k. John places both hands on the desk, looks at my dad and locks his eyes with mine, slowly gets up. He says, this car is worth much more and I we can't do business. John walks away. 5 min go by. My dad and I thought he would was going to get someone else's opinion or have them talk to us. No one came. We left in disbelief. Why the thanks now, 5+ years later? John saved me from purchasing a piece of trash those Cruze vehicles became. I ended up buying a Mazda, from a few miles down, same day. Thank you John Marrone. read more

Thank have dealt with many car dealerships and mechanics over the years. I will say that I appreciate honesty, fairness , and good service. Non of these are found at Quality Chevrolet. They could not diagnose the problem with the vehicle, finding the issue took 3 days. Then they kept saying the parts would be in Tomorrow. Tomorrow did not come for another week. They did not ask or consider that I may not have had another form of transportation. Once we finally got the vehicle back. It was covered in greasy hand prints. The truck is white. That shows a total disregard for my personal property. I understand my truck may not be a corvette but work hard for my property and I take care of it and expect that people that I pay to do the same. When pickup the truck the windshield was broken. It was not broken when I dropped it off. When I brought to their attention. Their response was it was already broken. Not true. I do not Need free work from anyone. So here we are 3 weeks later the I have to have the truck detailed. The service engine lights are back on and I have a broken windshield. I can have dealt with lol of these items if the Quality Chevrolet would have taken responsibility for their mistakes instead of accusing me of lying. This was my second truck of Quality Chevrolet. It will be my last. I also own 3 other Chevy trucks. But I might have to reconsider the Chevy brand if they allow dishonest people to represent them. read more

DO NOT BUY A CAR FROM THEM!!! First off I want to say the Sales people know nothing about their cars. I dealt with Mike McGuire who didn't answer any of my questions regarding the vehicle. I would ask him a question and he would reply "hmm, I don't know. I'll have to look into that". That was pretty much the answer I received for all of my questions. I went to Malouf Chevrolet on my way home one day to shop around. They gave me a better price so I called Mile and advised him of the offer that was given. Mike has the audacity to give me a guilt trip and say "I stayed late and missed my sons game to help you out" What the hell does that have to do with me? If you wanted bankers hours you shouldn't have entered in this profession. They did come back and give me a better offer and my wife and I talk about being loyal so that's why I continued the deal with Quality. Bad move! Moving forward They then asked for all my credentials, Id insurance info and work Id because I qualified for the first responders discount. Never did I ever have to do this much work for other dealerships I've dealt with regardless I did What they asked me and went online and filled out all the information. Car was ready and now it was time to pick up the vehicle. I observed the car and noticed a scratch on the grill, the front bumper, inside driver door and the seats weren't all that clean. I told Mike my complaint and he said just take the car home and we'll take care of it. While waiting for that issue to get fixed, I was waiting for my license plate. They would not release my plates because they didn't have a copy of my Id (which I don't understand because I already filled out all the info asked of me). Mike calls me and states the license plates were in. I texted mike.."please speak to whoever needs to know regarding the scratches so we can figure that out when I come get the plates". He texted back stating "don't forget the Id and you can pick up the plates". Now that text doesn't read bring the id otherwise you can't have the plates. I went there and since my work id was at work they were refusing to give me the plates (Registration set to expire the next day). They said I can have the plates for a deposit of $1500.00 because that was the discount that was being given as a first responder. I was shocked because I've never had something like this happen before. Fast forward and now we're dealing with the scratches. I was told they would have to take the car overnight and they didn't have a loaner car and I'd have to come back. I specifically told mike to try and work that out before I came. I was told they couldn't just buff it out so they have to do special work on it. My response was correct, I could've told you guys that over the phone because that's what you tried the first time and that didn't work. Went back received and loaner and they were "fixing my car". Received a call stating it was done and I began thanking them for their great job because I trusted it was done. Arrived at the dealership and walked towards my car. 10 feet away I noticed the scratches were still there. What did they do? I told the manager Craig the scratches were still there. I don't get why you would say it's fixed if it isn't. Craig states now they have to take it to their shop and have them do work on it. Fast forward again car was supposedly fixed. Picked the car up at night drove the car home and next day noticed the dull spot because sun was shining on it. Now received car scratches fixed but there's a huge scratch inside the driver door and mud all over the inside of the car like someone ran through mud and walked in. I saw the manager Craig take the plastic off the floor and the seat and I saw him look at the floor. I figured if there are any issues he would tell me which he did not. I drove the car home and saw the mud on the floor (when I picked up the car it was in the bay and it was dark so I couldn't see anything). I also noticed two large scratches on the door inside the vehicle. I tried contacting General Motors and they were advised by the dealership to tell me to go somewhere else because there's always something wrong. I would gladly go somewhere but if they fixed the issues the first time I wouldn't have to go back and forth. Now they are refusing to help me and stated they can't do anything else for me. They implied I could've parked somewhere and that's how the scratches might have gotten on the car but I had these complaints when I first picked up the car when I purchased it. I'm not going to settle because I paid for a brand new $40,000 car and there should be no issues. If I could return the vehicle and start fresh I would. I am think about getting a lawyer and a news crew to expose the dealership for their lack of customer service. DO GO HERE! DO NOT BUY A CAR FROM THEM! This story is even shortened. read more

Buyer be aware!!!! this place is full of crooks and shady people who will scam you. They will waste your valuable time and give you the run around and then say this vehicle had all sorts of issues. They said "you dodged a bullet with this truck." What worries me the most about this place is that they CERTIFIED this particular truck and was under warranty. That means this vehicle is in good shape and ready to be sold with no major issues. This is a franchise Chevy dealership how can they certify vehicles and then say to the customer "you dodged a bullet with this one" hence dishonest deceitful and shady people. If you work hard for your money, (like I do) do yourself a favor and spend your money else where. read more