Salesperson was professional and did not rush me through the process. Refreshing and hard to find…read morethese days.

Warning! They are falsely advertising cars with DAMAGE as if they are in pristine condition... They…read morerefuse to lower the price and are trying to find customers who they think will be fooled! Watch out! Buyer beware!!! INSPECT ALL CARS FOR DAMAGE, interior and exterior!

The manager got back to me to let me know my repair (a new engine on a two month brand new 2026…read moreequinox) was done. I got no information on the reports I requested which I describe below. My car has been with them since 1/9/ and it is ready to be picked up tomorrow. For this inconvenience, they said that they would comp my January payment. That is it! Totally unacceptable and I deeply regret leasing 4 vehicles from this dealership. Stay away. As soon as you sign, they will abandon you and defer all the issues elsewhere. I reached out to the manager of Chevrolet on 1/17 and, as of this posting on 1/22, have not received a response. I am requesting the initial report explaining why Chevy Malouf deemed my 2026 Equinox sellable when it now requires a full engine replacement after only a month and a half. The vehicle was also brought in for service less than a week after I received it, and I am requesting the invoice/report detailing what was diagnosed and what repairs were made at that time. After that visit, the check engine light was turned off but came back on two days later. This raises concerns about whether proper testing was conducted or if the light was simply reset without addressing the underlying issue. I plan to add all related documentation to my pending case with General Motors (GM) as well as with Consumer Affairs. I still have several unanswered questions: Am I responsible for my monthly payment if I did not have possession of the vehicle for much of January? Wasn't my lease calculated based on a brand-new vehicle with its original engine? Now that the vehicle requires a major repair, shouldn't the lease be reassessed, as the value is no longer the same? Why was I never offered the option to exit this lease and start a new one with a different new vehicle? I initially asked about this when the check engine light first came on and was told, "I don't know how you're going to do that." Today, Chris, the service manager, contacted me to let me know the new engine has arrived and repairs will begin. He has always been great to deal with. I am simply frustrated that I am having to deal with major service issues so early in my lease. There are still ongoing issues with this vehicle. I have had it for only two months, and this brand-new 2026 vehicle now requires a complete engine replacement. It is unbelievable that General Motors is choosing to replace the engine in a two-month-old car rather than doing the right thing and providing me with a completely new vehicle. I have completely lost trust in this vehicle. This has been, without question, the worst experience I have ever had purchasing anything--let alone something as significant and expensive as a vehicle. Due to the severity of this situation, I have opened a formal case with General Motors and filed a report with Consumer Affairs. It appears that the dealership is simply following General Motors' direction rather than taking ownership of the situation and advocating for the customer, despite being the entity that sold me the vehicle. This lack of accountability and customer support has only added to my frustration. I'm following up regarding ongoing issues with my leased vehicle, which I received on October 25. Since then, the check engine light has come on three separate times. While I appreciate that your team agreed to meet me at my home to swap out the current vehicle, I was later informed that there is no way for me to receive a different vehicle. This has left me feeling stuck with a car I no longer trust. I believe the right and fair resolution would be to replace this vehicle entirely or offer a comparable alternative to make up for the inconvenience and repeated issues I've experienced. Again, this is my 4th vehicle with them, so I have been loyal. Additionally, I have concerns about how the initial service visit was handled. When the check engine light first came on and I brought the vehicle in, I was told, "It was close to closing time when you brought it in, so they just checked it quickly." I find this response unacceptable and negligent, considering the seriousness of a check engine warning. I was also asked to provide proof of where I was told I could get my new car at the same payment rate as before, which I have done -- I can provide the screenshot again if needed. At this point, my confidence in both this vehicle and the service I've received is gone. Their solution is this is the car I leased, so I am stuck with it and have to deal with getting service on a brand new 2026 Equinox.

Told me the car was perfect after he did a walk around because I'm from out of state. I drive 7…read morehours to discover the drivers window was all scratched. the drivers fender is dented. Touch up paint on the hood. Plastic rubbed on the rear hatch. And more. With 30 years experience did they make a mistake and honestly miss all of those things or misrepresent the car's condition to get me in the door? You decide. Read others' reviews.

I wish it didn't take a canceled order and the Yelp review to get a response, but Vincent went…read moreabove and beyond to correct the situation and reach out to me. I received the parts yesterday in order to make the necessary repair for my long road trip. For transparency, I've included screenshots of my initial reply and outreach as well as the responses after my order cancellation request. I placed the order on a Monday during business hours, requested a cancellation on the order online on Wednesday after not receiving an update or reply, and received follow-up on Thursday along with resolution. Vincent really came through, and we talked to clear everything up. They ended up covering the cost of the parts and shipping next day air which is way more than I expected, and I am very thankful. Regrettably, I can only give four stars based on the initial lack of response. Maybe the initial email I sent didn't go through, but Dave told me on the phone that he gets email notifications of voicemail left. I listened to the message before sending it on Tuesday. The subsequent calls at different times on Wednesday are indicative of failure to answer. I called (732) 212-6261 and pressed 3 to go to parts. I was sent to voicemail every time during business hours. No response was received until Thursday. The bottom line is I got the parts I needed, but it was without initial frustration. This parts department needs to review the gaps in messages coming through, voicemail notifications, and simply having staffing resources available to answer the phone during business hours. Thanks again Vincent for the stellar service. You saved me from having to rent a car for my trip. You're the MVP who came through to knock it out of the park.

I've been purchasing Ford OEM parts and accessories for years, this domestic supply chain like many…read moreothers warehouse and ship their products the most efficient way possible. I've never stepped inside this brick and mortar location and probably never will but apparently they do process a lot of orders through the ford.com website when it makes sense. I recently received shipments from All American Ford and have had no issues, all the products arrived on time and in good shape along with documentation showing I had purchased and received genuine Ford original equipment parts. I like that I can use my FordPass reward points and choose the shipping options that best suit my needs...

Joe Guzzo at Schwartz Mazda was wonderful to work with when we bought a Mazda CX-5 for my son. He…read morewas professional, easygoing, and genuinely helpful throughout the entire process. We never felt pressured, and he made what can sometimes be a stressful experience feel smooth and straightforward. We're very happy with the car and appreciated Joe's honesty and patience. He went the extra mile to make sure we were totally happy with our purchase. Definitely recommend working with him if you're looking for a Mazda!

My daughter and I visited Schwartz to test drive a few vehicles…read more The dealership is small yet very comfortable Solid selection of preowned cars We visited one time in the evening and test drove a certified pre owned car. Soft sell as I was clear we were not ready to purchase We visited the next day to look at the car again and look at another. Disappointed as the car we test drove had some severe scratches and a dent that was not disclosed. Thankfully I went back in day light. The other car had a large scratch on the drivers side door that they had no interest in repairing nor were they interested in negotiating. Not sure I would visit again.

Amateur in diagnosis go somewhere else but here waste of money $1700 for a simple ground wire…read moreproblem just threw parts at it run the other way...amateurss

Eric is the only guy I trust with all my cars. He treats them with the same care and respect that I…read morebelieve he would treat his own vehicles with. The prices are very fair , the parts are of good quality and he's friendly. He takes time to explain things. But most of all he's not a asshole like most Grease monkeys. Good guy great service!

A warning light came on my sons 2020 Ford Escape. I made an appointment and dropped the car off in…read morethe late morning. My service writer Joe was extremely helpful. The car had to stay for diagnostic and repair. Joe arranged a ride home for me. Joe contacted me in the afternoon and told me the vehicle would not be ready till the next day. On the following day Lori called and said the vehicle was ready. She said that she could have the car dropped off at my home About an hour later the car was dropped off. Because I had the extended warranty there was no charge. Over the twenty years I have lived in this area I probably purchased a dozen or so vehicles from Tom's Ford and would go anywhere else for my automotive need. Thank you to everyone at Tom's Ford. Keep up the good work

Awesome humans great experience . This is a company that is focused on customer experienceread more

I am a Mercedes Benz customer for over 20 years. I prefer the Ray Catena dealerships in NJ…read more Freehold, in my mind, is the flagship location. I drive 45 minutes to this location because of the highest luxury service. Leigh Farrell runs the absolute best shop around. The Freehold team are smart, professional, super knowledgeable, very friendly and they go above and beyond for their customers. Inventory is really good as well. I do think this is a true luxury experience end to end- even for Mercedes. What I loved most about my recent experience? I called Tim, the Sales Manager, told him what I wanted and he made it happen- the same day. When I arrived at the dealership, the car was ready and all paperwork prepared. I left in a new Mercedes GLE in under 70 minutes. Adriana helped me through the entire process. She knows her cars, the details of what she has on the lot, and she knows her numbers. Dealership is super clean. Well appointed. By far the best experience and dealership around.

Been a customer for a little of 6 years and went in to purchase my third car from your dealership…read more The fact that i was offered pricing at the sticker price and told anything lower would be under your cost was a lie. When i stated i received a way bigger discount from another Mercedes dealership is when all of a sudden you want to now negotiate. Unfortunately this turned into a lot of frustration and lost trust in the sales department. Purchased my new Mercedes from another dealership. The services team is great and will still service my cars there, new cars will need to look elsewhere

I had such a great experience buying a car from Carlos at Atlas Motors. From the moment I arrived…read moreon the lot to look at the car I was interested in to pulling out of the lot with the car. I can't say enough about Carlos and Atlas Motors. I've never purchased a car that the sale went so smooth. Carlos went above and beyond to make sure we had everything we needed to drive the car back home which was a hour and a half away. We are extremely happy with our purchase.

I just bought a van from Atlas Motor Group, and i have to say that Allen and Carlos are the most…read morehonest car salesmen that i ever met. They stand behind everything they say, its all about customer service with these guys. And they will stand behind every vehicle they sell. I will be buying more vehicle's from Atlas Motor Group in the future. Thank You for the Van guys it runs great. Jeff of all Trades.