Joe Guzzo at Schwartz Mazda was wonderful to work with when we bought a Mazda CX-5 for my son. He was professional, easygoing, and genuinely helpful throughout the entire process. We never felt pressured, and he made what can sometimes be a stressful experience feel smooth and straightforward. We're very happy with the car and appreciated Joe's honesty and patience. He went the extra mile to make sure we were totally happy with our purchase. Definitely recommend working with him if you're looking for a Mazda! read more

Schwartz Mazda - Car Dealers Near Me - Shrewsbury, New Jersey

My daughter and I visited Schwartz to test drive a few vehicles The dealership is small yet very comfortable Solid selection of preowned cars We visited one time in the evening and test drove a certified pre owned car. Soft sell as I was clear we were not ready to purchase We visited the next day to look at the car again and look at another. Disappointed as the car we test drove had some severe scratches and a dent that was not disclosed. Thankfully I went back in day light. The other car had a large scratch on the drivers side door that they had no interest in repairing nor were they interested in negotiating. Not sure I would visit again. read more

Schwartz Mazda - Car Dealers Near Me - Shrewsbury, New Jersey

Friendly, accurate service every time for years. I trust this dealer and service team.

I would never buy me a used vehicle there they are the worst . I bought a used ford f 150 when I told sales manager he said we only worry for the Mazda. I was like what a $25,000 truck and within 6 months it had 6 major issues with it it ended being $7000 thank God I got car shield but it has been in the ford dealership 3 times smh . never again you guys are bad people shame on you guys . so guys go somewhere else not Swartz please stay away from that dealership read more

I brought my car in for an oil change, new tires, and an alignment. Before service, I had some mild steering wheel shake at highway speeds. After the service; which cost over $1,000, the shaking got significantly worse and now happens at 30 mph. I reached out to the service department as soon as I noticed the issue. I was brushed off by the service desk, and never received anything from management, despite multiple requests. I've followed up by email three times over the last couple of weeks and haven't received a response. I expected better service and accountability from this dealership. Instead, I left with a car in worse condition and no one willing to follow up. Very disappointing experience. read more

I bought a car from here recently in December of 2024, and the employees were very friendly and helpful. My grandmother purchased one a year prior and was satisfied with the service. Noah helped me purchase my CX-30 and I was extremely happy with the service and the assistance in my choice. He was a very good listener as well, definitely would recommend this place! read more

Schwartz Mazda - Mazda CX-30 - Car Dealers Near Me - Shrewsbury, New Jersey

I just leased my 4th car from Schwartz Mazda, the process could not have been easier. Ryan was very helpful in getting me in the right car for me. He went above and beyond, explaining all the car's features. I would highly recommend Schwartz Mazda. I will be back in 3 years for my next one! read more

I just bought my third car from Schwartz with the help of Tommy! He always provides me with a smooth and easy transaction! No stress & a great price! I love my new Mazda CX-5! I highly recommend Tommy & Schwartz Mazda! I have all my cars serviced there too! read more

Schwartz Mazda - Car Dealers Near Me - Shrewsbury, New Jersey

STEVEN in parts and his manager Jason Woods are Terrific people. Their knowledge about my car was priceless. They taught me so much. Their kindness was off the Charts. Unlike like my Salesman Ryan who showed me the bare minimum. Who never returned my calls, could not care less. Because of Steven and Jason the manager i would ever consider another Mazda. read more

Working with Ryan Calvert was a breeze! He made the experience simple and was extremely informative. I would highly recommend Schwartz Mazda and Ryan for your next vehicle purchase! This is my second Mazda and I love their cars! Schwartz is a great place with a great people! Highly recommend them! read more

Schwartz Mazda - Car Dealers Near Me - Shrewsbury, New Jersey

If you are in the market for a new car Nick is your guy. I recently purchased a brand new Mazda and Nick answered all my questions and allayed all my concerns. The buying process was quick and easy and most importantly painless. Nick is a great salesperson and made buying the car effortless. I love my new Mazda and am happy to say that Nick made the entire process seamless. read more

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So very pleased with this dealership! Got a great deal on a certified pre-owned car! Nick Banta was our salesperson and went above and beyond for us! Stephen Chung absolutely blew us away with his financing help! I would highly recommend this dealership! read more

Schwartz Mazda charged a higher price than what the service advisor said would be charged. They also charged me for a new part. However, they removed a sensor from the new part and kept it for themselves (even though I paid for it). Instead, they transferred my old sensor from my old part and installed the old sensor into the new part. The service advisor then tried to justify this by saying the new part did not come with the sensor. However, this was directly contradicted by their own parts guy who ordered the part. They then offered a car wash and vacuum the driver side floor. However, they did not vacuum anything and instead they stole my premium car mats. The manager refuses to investigate and just chalks it up to...well no one else complained about theft, so it must not have happened to you. Absolutely unbelievable! read more

The service advisor, Blake Everett, completely misrepresented the price of the vehicle service, and overcharged us over his verbal quote. Schwartz Mazda distributes flyers claiming customers will receive a link for the online estimate to approve and a video. We never received any link or video. We did not even receive a written quote prior to Blake presenting the credit card slip to sign. Instead, end of the service, Blake presented the credit card slip to sign. Then after that, he had us sign the quote, but he covered it and just pointed to the signature line without letting us review it. It was only after we signed both that he ever relinquished the quote. We had trusted his word and he took advantage of it. In addition to being overcharged, there are items missing from our car. We are so angry and do not trust this place. read more

We bought 3 of the same cx5 Mazdas from this dealership simultaneously. Two stayed in NJ and both had the service warranty. One of them they refused to honor when it was transferred to a sibling even though we were reassured it would transfer. The third car was a lemon with the smart city braking system error that you will see tons of complaints about. The car was taken in multiple times and they kept it saying "oh the car has to be kept clean." Let me tell you, when you have 3 of the same car and only one is being run through the car wash on the regular, wiped down with Windex every day and still have the warning light every day with no resolution, it sucks. Especially because you lose access to cruise control and all the expensive electronics that the upgraded model had to offer. I suggest you read up on this smart city braking error and it should deter you from getting a Mazda. I thought it was ridiculous that they refused to assist. Thankfully I hit the five year mark and move to Toyota because these cx5s are garbage and the warranty is terrible. read more

It makes for a great customer experience when the sales professional is friendly, knowledgeable, and courteous. Noah has all of these qualities and made a usually stressful experience go smooth and easy! Thank you, Noah, for changing my perception of the car buying experience! read more

We had a great experience purchasing a certified pre-owned Mazda at Schwartz Mazda and were treated particularly attentively, kindly, and fairly by our salesperson, Noah. Car shopping can be a very stressful experience but it went about as smoothly as possible for us. Thank you to Noah and team. read more

Our daughter bought her very first car at Schwartz Mazda last week and I have to say it was the most wonderful buying experience for all of us! She very happily left with a 2013 Hyundai Elantra with low miles that was in great condition. One of our favorite things about Schwartz Mazda was there were absolutely NO hidden fees. After visiting so many other dealerships and getting to the end of our visit just to find out they would be adding on so many unadvertised and most times just plain made-up fees to the final sale price... THIS WAS REFRESHING. Also, can't say enough about our salesman Noah Anderson. He went above and beyond to make sure we had a great experience. After the sale he even took the time to walk our daughter through how everything in the car operated.... and keep in mind this was a preowned non-Mazda vehicle. Therefore, he had to teach himself the workings of the car before passing along the information. When it was time to leave our daughter walked out to a freshly washed car covered in a giant red ribbon! She was then handed a swag gift bag which included a lovely new Schwartz Mazda tee shirt which she now proudly wears around the halls of her high school. Genius advertising by the way! Everyone we met that day from the manager who warmly greeted us as soon as we walked through the door to Noah who went above and beyond to make sure we were happy and informed to Kevin in finance who was ready and waiting to make the final transaction absolutely seamless is the reason we look forward to coming back to Schwartz Mazda! read more

EXCELLENT CUSTOMER SERVICE. ON TIME. ON BUDGET. EXTRA MILE! We sent our daughter to this dealership for service on her first car. She recently started driving and when the oil light came on, we directed her to Schwartz Mazda in Shrewsbury, NJ. She was treated with such professionalism from beginning to end! She was nervous (as one can imagine) but she followed their instruction from initial email when scheduling the appointment and up to and including their follow up! The Carfax was an extra mile!! Thank you Danielle and team for your professionalism. Our daughter's experience here will make her a good car owner and operator. She will not hesitate to reach out for her required maintenance and service at your dealership! Thank you! read more

Had a really good experience looking for a new car here. Noah was incredibly helpful in finding exactly what I was looking for. He was super friendly and very responsive to my questions and emails. Schwartz Mazda will always be my first choice and recommendation to anyone looking for a new car! read more

General customer service a 2 out of 5: We arrived just a couple of minutes late for our appointment but were left waiting at least 30 minutes before a sales associate tended to us. Neil Rosenstein our salesman, 5: We were finally approached by Neil who was very pleasant, understanding and not at all pushy, which we really appreciated. We were very disappointed that we drove down 45 minutes to the dealership just to find out that the car was not Certified Pre-Owned (CPO) although it had been advertised as CPO on their website. Neil readily said the price would need to be lowered. Although the vehicle drove well, we were specifically looking for the caliber that is expected of a CPO. There were no other vehicles in our price range so it ended up being a wasted trip. We did not get to the point of negotiating a price so I am not able to speak of what their additional fees are. read more

Jim Shumard (Sr and Jr) along with Dominick were such gentlemen! They treated me like family and made the car buying experience easy, breezy, bearable, and dare I say fun! read more

Eric is a great advisor! But overall the entire service staff is incredible. The Schwartz is with them read more

Schwartz Mazda - The best service team - Car Dealers Near Me - Shrewsbury, New Jersey

Ryan Calvert helped us lease our new CX-90 and he was absolutely amazing. Super friendly and helpful as well as knowledgeable. If your looking for a new car he's the person to see. read more

Problems are handled correctly. They are working on an earlier issue.Due an earlier auto issue they.are working on an issue.

Love the car I purchased at Schwartz Mazda.. today I brought my car in for a complimentary service which they provided me with the purchase. Can't believe they sent me a video of the entire inspection that they did on my car. No other dealer has ever provided this. Thanks for an awesome purchase & great service experience. Would definitely recommend to anyone if they have the car you are looking for give them a chance to impress you!!! read more

Schwartz Mazda - Car Dealers Near Me - Shrewsbury, New Jersey

Just bought my first car here, a Mazda 3 Hatchback AWD, and I loved the experience. Was a little nervous coming in, but the salesman (Kevin McKenna, definitely recommend!) was very helpful and straightforward which eased my tensions. Had a hiccup with my auto insurance (our own fault), so had to pick up the car another day. But in the meantime they shined up the car very nicely, and put a bow on it which helped when I surprised my wife with it. Definitely check them out if you're looking! Very health conscious, sanitizing things regularly with the pandemic going on so that was a big reassurance. read more

Schwartz Mazda - Me, my wife, and Kevin with our new Mazda3 Hatchback AWD - Car Dealers Near Me - Shrewsbury, New Jersey

Great service guys! I had an issue with my license plate screw snapping and ERICK and LOU helped thank you guys!!!!

I bought my first vehicle from Schwartz Mazda yesterday and I can tell you one thing - I will not buy a vehicle anywhere else! The experience from start to finish was above and beyond any car buying experience I've ever had. Noah Anderson and Neil Rosenstein were the sales professionals that I had the pleasure of working with. They were not only professional but kind, caring, knowledgeable and they really heard what I wanted and needed. Going into the dealership brought it to a whole new level. The dealership is simply beautiful, and Patty and Caitlin were warm and welcoming the minute I walked in the door. I waited for just a few minutes in their customer waiting area where they thought of everything - super comfortable, many places to plug in and work, and also a beautiful area full of refreshments. Neil took me back to where my vehicle was waiting for me, and on the windshield...a GIANT. GREEN. BOW. YES - like in the commercials!!! They literally thought of everything possible to enhance the experience. AMAZING! The paperwork process - which has always taken HOURS anywhere I've ever purchased a vehicle - was ready and waiting with Stephen Chung. Stephen has got to be the BEST Finance Manager in the business because he went through everything start to finish very thoroughly - with his humor weaved through our time together - and everything was done in under 20 minutes. Noah then took me to explore the vehicle and walked me through everything about it - I have never left a dealership so confident with a new vehicle. Finally, every single person I met there was warm and welcoming - I never knew buying a car could be so enjoyable and so quick from start to finish. I give Schwartz Mazda my HIGHEST RECOMMENDATION so just go buy your next vehicle with them...and I'll let them tell you about 'the gong'. read more

Schwartz Mazda - Car Dealers Near Me - Shrewsbury, New Jersey

Tom Mauro is great as always, 3rd Mazda from Tom and wouldn't go anywhere else. He's professional, honest and knowledgeable.

No hard upsells. Car ready when promised. Waiting area clean. Staff is friendly and respectful

These guys are simply the best. The service was unbelievable an fast. Made u feel very comfortable. And thanks again on that great deal. read more

Schwartz Mazda - Car Dealers Near Me - Shrewsbury, New Jersey

I am potentially in the market for a Mazda, so about a month ago conducted some research on Yelp. Only two Mazda dealers in a 30-mile radius of my home have good reviews: Schwartz Mazda and Island Mazda on LI. I then visited the Schwartz website, and I guess I must have entered my phone number and email to get information on a car. What a mistake!! Since that time, I have been deluged with emails (from multiple people) and phone calls (from multiple people) at Schwartz. I've asked them to please stop contacting me, that I will call them when I'm ready to buy a car. The emails stopped, but the phone calls did not. The operation at Schwartz is so messed up that nobody talks with anybody else!! There is no way that I would purchase a car from this place ... they are completely disorganized. If a potential customer says to please stop contacting them ... guess what? ... stop contacting them. read more

Always great service at Schwartz Mazda. Eric helped me right away and my car was cleaned before pickup. Excellent service. Highly recommend Schwartz Mazda read more

My family has been buying cars from this Schwartz Mazda for as long as I can remember and I finally got to purchase my own Mazda yesterday. The salesman who helped me, Ben Davidson, was super super helpful with the whole thing and made it a very easy process! I definitely recommend coming to this one if you're looking for a good car and good experience buying it. I always feel welcome when I go here read more

Schwartz Mazda - 2017 Mazda 6 - Car Dealers Near Me - Shrewsbury, New Jersey

Several months ago I was in the market for a new car. Mazda, Honda & Toyota were my choices. Found a specific car at Schwartz but they demanded 2k over MSRP. I found this both distasteful and unacceptable. Salesman, Ben Davidson, was fine. He simply relayed what his sales manager instructed him to. Their greed cost them the sale. Ended up getting a new Camry with acceptable terms at DCH Freehold Toyota. read more

I purchased two cars from Schwartz Mazda, one in 2015 and the second one in 2017. Tommy was amazing both times helping us with working out pricing within our budget and the interest rate on the loans. He was so professional and genuinely cared. Our experience brought us back to Schwartz again now in June 2020, for a 3rd car! I saw a car that I was interested in online. I immediately called Tom and he was very patient and worked out a phenomenal deal!!! It took some time because of the current Covid situation but I am so happy with the car. I can't express enough how much of a different buying experience it is with Schwartz than any other dealership. 100% recommend buying or leasing from Schwartz, ask for Tommy! read more

It was a great experience. They were polite, kept me informed and even sent me a video of what was looked at during the maintenance. They even cleaned my car! I will definitely be back. read more

Experiences with car dealerships are often frustrating but I have to give Schwartz Mazda a great review! My salesman (Neil Rosenstein) was very fair and extremely easy/pleasant to deal with. They made this often painful process a breeze. That's what car buyers want! Also, the showroom and service areas are really nice, the best I've seen in a while. read more

One of the BEST experiences ever buying a car. I was involved in a bad accident and needed a new vehicle. My buddy purchased his car there last year and i was present during the process. I was very impressed and decided to just stop in. Best decision ever! In this day and age they were running a special on their CX-50's and I got a.0% loan. So I walked out with a brand new vehicle. The dealership has a low pressure approach and doesn't bombard you with sakes pitches like most dealerships. Most of all they listen and work with you! My sales rep Dino was knowledgeable, professional and couldn't have been nicer! A wonderful place to buy a car and I can't recommend this place enough!!!! read more