They called but never showed. I am not sure why these businesses think they should get Engineer…read morewages, but I assume that's why they didn't show for a basic cleaning job. I pay $30/hr per cleaner and expect 2 to take 2hrs and 1 to take 4hrs. I would like to say that the owner called me on this review which I appreciated. And I give then kudos for paying their cleaners above minimum wage. That said, there should be some realism when looking at business and costs. Great cleaners are hard to come by for sure. But it is still a basic job that any 8th grader can do if taught properly and is diligent and take pride in their work. I think I pay a fair wage worthy of the job. Someone else's overhead is not my monkey although I appreciate the difficulty.

They came out, same day that we posted the job. We found the quote to be exorbitant.read more

Great work ethic and their level of cleaning is amazing! highly recommend them!…read more They work hard to get the job done right and are very attention to detail, something I very much appreciate!

I'm extremely happy with the service they provided. Everything was left spotless, and their…read moreattention to detail really stood out. They were professional, responsive, and easy to work with from start to finish. The quote they provided was an unbeatable price, especially considering the quality of work they delivered. I would absolutely hire them again, especially for routine cleanings. It's hard to find a company that offers this level of service at such a great price. Highly recommend!!

I had Personal Touch cleaning service scheduled for once a month for over a year. The last time the…read moreladies came to clean I wasn't very happy with them. The downstairs bathroom shower was not cleaned, my kitchen floor was not cleaned my banister had dust and I could tell where they stoped dusting. My laundry room was not cleaned. My windows still had marks from my dog's nose. My lamp shades were so dusty I could see the dust forming on the shade. I didn't complain to their boss I just motion the ladies back into my house to complete the job. Since it has been over 2 months and they haven't called to schedule a cleaning I think they just canceled me.

Horrible company to deal with, start out great but most do a bad job. They never once made my bed…read morewhich was part of the initial agreement, they skipped my one of my bedroom multiple times. Gave them the benefit of the doubt and kept using them however once they damaged my chandelier I had I had enough. They paid for a electrician to put the chandelier back in my ceiling but would not pay for the damage to the chandelier, my kitchen table and my ceiling. Also you should know to watch your billing because the girls in the office do not charge correctly and are very unprofessional. Would not hire back and would not recommend to anyone. If you do hire you need to be home while they work because they will skip multiple things. Also left my daughter hamster cage open. They say they're licensed and bonded yet they refuse to pay for damage at my home caused by their cleaners.

Awesome service and a great job all around! The crew is always on time and go above and beyond…read moreevery time!

From the owner: For the past 13 years, nobody has done a better job of keeping Tri-Cities, WA businesses clean than…read moreDependable Janitor, LLC. And for going on 34 years, our owner, Kevin, has been doing the same.

Before moving into home I just bought it was rented, And it was GROSS They quoted 6.5 hours but…read morestayed for 8.5 working very hard. Its amazing what they did. My daughters father in law was going to fic under the sink refused once he saw how bad it was. He came once they were done he was amazed. They got the smoke out of the walls. They went above our expectations. Highly recommend.

I needed a deep cleaning done before the holidays and Lorena responded promptly to evaluate and…read moreexplain their service. I made the appointment and it was completed with my total satisfaction.