I was very impressed with how easy it was to schedule my deep cleaning. They did a fantastic job…read morewith the cleaning. My house has never looked better!

During the initial walkthrough and quote, the owner seemed very thorough and assured us that her…read moreworkers would do a good job. Unfortunately, that was not our experience at all. The cleaning crew arrived over an hour late. Once they started, the entire job felt rushed and lacked attention to detail. Several areas were either poorly cleaned or completely overlooked. We hired this company expecting professional, quality service based on the initial impression, but we were left extremely unhappy with the results. We would not recommend this company based on our experience.

Lindsay was very professional, friendly, and easy to work with. Her price was less than half of…read morewhat we had been quoted elsewhere, and she did a great job. I definitely recommend her!

From the owner: We specialize in residential house cleaning and commercial floor care. We have all the equipment…read morenecessary to make your floors shine and your house looking and smelling fresh and clean! From walls and windows to countertops and floors, we have the capabilities to sanitize any surface. We supply all of the cleaning products necessary and also have pet friendly/earth friendly, green cleaning products available at your request.

I had Personal Touch cleaning service scheduled for once a month for over a year. The last time the…read moreladies came to clean I wasn't very happy with them. The downstairs bathroom shower was not cleaned, my kitchen floor was not cleaned my banister had dust and I could tell where they stoped dusting. My laundry room was not cleaned. My windows still had marks from my dog's nose. My lamp shades were so dusty I could see the dust forming on the shade. I didn't complain to their boss I just motion the ladies back into my house to complete the job. Since it has been over 2 months and they haven't called to schedule a cleaning I think they just canceled me.

Horrible company to deal with, start out great but most do a bad job. They never once made my bed…read morewhich was part of the initial agreement, they skipped my one of my bedroom multiple times. Gave them the benefit of the doubt and kept using them however once they damaged my chandelier I had I had enough. They paid for a electrician to put the chandelier back in my ceiling but would not pay for the damage to the chandelier, my kitchen table and my ceiling. Also you should know to watch your billing because the girls in the office do not charge correctly and are very unprofessional. Would not hire back and would not recommend to anyone. If you do hire you need to be home while they work because they will skip multiple things. Also left my daughter hamster cage open. They say they're licensed and bonded yet they refuse to pay for damage at my home caused by their cleaners.

We had three services performed and each one was done very well. The house cleaners were efficient…read moreand thorough. Our outside windows were spotless, and our carpets looked great after being shampooed. I recommend AM Cleaning for all these services.

I've yet to experience their actual cleaning service. But that hasn't happened yet because their…read morefront office is so disorganized they won't get back to me!

They called but never showed. I am not sure why these businesses think they should get Engineer…read morewages, but I assume that's why they didn't show for a basic cleaning job. I pay $30/hr per cleaner and expect 2 to take 2hrs and 1 to take 4hrs. I would like to say that the owner called me on this review which I appreciated. And I give then kudos for paying their cleaners above minimum wage. That said, there should be some realism when looking at business and costs. Great cleaners are hard to come by for sure. But it is still a basic job that any 8th grader can do if taught properly and is diligent and take pride in their work. I think I pay a fair wage worthy of the job. Someone else's overhead is not my monkey although I appreciate the difficulty.

They came out, same day that we posted the job. We found the quote to be exorbitant.read more

Awesome service and a great job all around! The crew is always on time and go above and beyond…read moreevery time!

From the owner: For the past 13 years, nobody has done a better job of keeping Tri-Cities, WA businesses clean than…read moreDependable Janitor, LLC. And for going on 34 years, our owner, Kevin, has been doing the same.