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    Quality Cross Pool & Spa

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Quality Cross Pool & Spa

    Pool maintenance

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    10 years ago

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    Castro Pool - New project

    Castro Pool

    (28 reviews)

    I recently switched to Castro Pool after dealing with a previous pool service that completely…read moredropped the ball. My old pool guy wasn't maintaining the pool properly, and it got to a point where it was no longer usable. Castro Pool came in and completely turned things around. They took the time to properly assess the condition, reset the system, and get everything back on track. Within a short time, the pool went from looking rough to being in amazing, crystal-clear condition again. What really stood out was their professionalism, consistency, and attention to detail. You can tell they actually care about the quality of their work and keeping the pool in top shape--not just doing a quick pass and leaving. If you're dealing with pool issues or just want reliable service, I highly recommend Castro Pool. They brought my pool back to life.

    I would never recommend this pool company or the individual who came out to my property. From the…read morevery start, he tried to upsell me on an estimate from another company--asking me to pay him the difference directly while claiming he could do the job himself. The work in question was mostly masonry repair for a pool crack, but it became clear very quickly that he was neither knowledgeable nor reliable. He constantly showed up late (when he showed up at all), invaded my privacy by looking up my personal profile on Facebook, and then lied about it by saying that I had looked him up. Completely unprofessional behavior. On top of that, he tried to charge $2,500 upfront before any work was completed, and then demanded another $2,500 after the supposed "completion"--even though he left the pool completely empty, which every real contractor knows can cause serious structural damage and new cracks. That alone could have cost me thousands. To be safe, I brought in a licensed masonry and construction contractor for a second opinion, and he confirmed what I already suspected: this guy didn't know what he was doing and was simply trying to take advantage of us. His exact words were that the original person I hired was "an idiot" just trying to take us for a ride. Save yourself the stress, money, and potential damage to your property--go with a licensed, experienced contractor who knows pools and masonry. This person is not trustworthy, not knowledgeable, and not worth your time.

    Oscar's Pool Service - Tile installation

    Oscar's Pool Service

    (70 reviews)

    Van Nuys

    Provided a comprehensive review of our pool and its condition. Was very detailed in what was…read moreneeded. Provided an estimate in a timely manner.

    We just finished a complete renovation of our pool with Oscar's Pool Service, and I can honestly…read moresay it was one of the best decisions we've made as homeowners. When we bought our house three years ago, we knew the pool needed to be redone. Unfortunately, because of other major repairs, we had to wait. Our house was a flip, and whoever patched up the pool before us did a quick, cosmetic job that started falling apart within months. The plaster came off in sheets, the 1960s tile was covered in decades of calcium buildup, the coping was old red brick with mortar literally crumbling out, and some jets and plumbing didn't even work. The pool was technically swimmable, but it was depressing to look at. This summer our weekly pool cleaner told us the plaster was about to fail completely, so we started calling around for estimates. Most of the big corporate companies gave us inflated quotes and made us feel like just another job number. A trusted friend recommended Oscar's, so we checked Yelp, saw all the great reviews, and gave him a call. Oscar came out immediately, took careful measurements, walked us through every detail, and his knowledge and professionalism instantly won our trust. From there, the process moved quickly. Within a week of signing, his crew demoed the entire pool in just a few hours. We got to choose tile from several suppliers and ended up with a beautiful pebble mosaic that matched our house. At first, we thought we'd keep the old red brick coping, but at the last minute we switched to a modern dark gray brick. Best decision ever! It completely transformed the look of our backyard. As often happens with older homes, surprises came up: our original 1964 gas and electrical lines were corroded and had to be replaced. Oscar handled everything--brought in trusted contractors, coordinated the work, and saved us the headache of dealing with multiple companies. While we were at it, we upgraded our equipment to a top-of-the-line Jandy system with Wi-Fi controls, plus added a heater and automatic pool filler. Yes, the budget went up, but every upgrade was worth it. Watching the transformation was amazing. Once the new tile, coping, and plaster went in, it felt like we had a brand-new pool built from scratch. The white plaster makes the water sparkle, the equipment runs quietly and efficiently, and with the heater and lights, we can swim comfortably day or night, year-round. Beyond the work itself, what made the experience so special was Oscar and his family. He's personable, honest, hardworking, and clearly cares about his craft. His crew was professional, respectful, and fast. By the end, it felt like we weren't just hiring a contractor--we were working with people who truly cared about making our home better. Now every time we step into our backyard, we can't believe the difference. What was once an eyesore is now the centerpiece of our home, and we're enjoying it constantly. If you need pool renovation, plaster, tile, coping, or even just reliable weekly service in the San Fernando Valley--call Oscar's. He's the best! https://www.youtube.com/watch?v=3DKKSP_c4UY

    Travis Junge Pool Service & Repair

    Travis Junge Pool Service & Repair

    (12 reviews)

    I went to the pool last week to relieve some stress in my neck and back. When I arrived, I was told…read morethat the pool and jacuzzi was down for some time as we changed the pool contractor in our community. Our contractor in our community was Travis Jung for some years . Our board decided to change due to the expense Travis was charging our community. Our Property Manager CPM provided Travis 30 days notice. Unfortunately, upon receiving his 30 day notice he quit on the spot . At that time he notified CPM that he must come to the community and pick up his pool chemicals and items. Our community board requested that when Travis came to the community to pick up his belongings that it was request requested to contact one of our board members so that we could be there. Unfortunately, this did not happen and he arrived at a time of his choosing without contact contacting anyone in this community. In addition, he unplugged the pipes and turned off our pumping system and the power was off making it impossible for me to go into the spa. I live in an HOA. run community managed by CPM so I'm sure they work with them all the time . So I am appealing to both CPM and the greater community to not hire an individual that would destroy your property if he does not like the news he is delivered.

    My Pentair heater wasn't heating. I called Travis and he was able to come over in a reasonable…read moreamount of time time. Service code pointed to a bad sensor. He had it on the truck and the heater was up and running in just a few minuets. Great service and I will call again for any future service needs. Thank you Travis! Will Fraser

    Quality Cross Pool & Spa - poolcleaners - Updated June 2026

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