We had a great experience with Infinity Exteriors - Fox Valley. From the first visit through…read morecompletion, the communication was clear, the expectations were realistic, and the crew was professional and respectful of our property. They took the time to explain options without any pressure or gimmicky sales tactics, which we really appreciated. The workmanship was solid, the job site stayed clean, and any questions we had were addressed quickly. It's clear they care about doing things the right way and standing behind their work. If you're looking for roofing, siding, or exterior work in the Fox Valley area, I'd confidently recommend

When a tornado hit our area, our home suffered exterior damage.  Reaching out to Infinity Exteriors…read morewas the best thing we could have done. Jake and his team answered our call right away and came out to assess our property faster than we thought possible. They followed up promptly with all the information we needed for our insurance claim and were there every step of the way as we worked with our adjuster. They live and work in our communities, and their professionalism, commitment to quality, and steady communication made a chaotic situation completely manageable. I highly recommend them and look forward to working with them closely as we re-build!

I have had to make several follow-up phone calls to get the service I initially requested…read morecompleted. Despite my misgivings, I added on additional services of which, one has been completed and one was not. I left several messages, none were returned. I decided rather than making yet another follow-up call, I would just leave a review and get someone else to make the repair. All in all, very disappointed with communication. Satisfied with work that was completed (repairing a crank-out window and a replacing a broken window).

I commend Tri City Glass for their exemplary customer service and support on Wednesday morning,…read morewhen a representative quickly addressed my daughter's needs after her accident and arranged for a windshield replacement in Appleton the following day. Having required two windshields in one year, I wholeheartedly recommend your services to friends and family.

Zero stars! They stood us up twice. No call or no show. We called them both times 30 minutes after…read morethey were supposed to arrive and they had zero explanation. Even tried to reschedule as life happens but no show again. Don't go with this company. Horrible!! All we wanted was a quote! Thank God it was nothing more.

The windows were installed in one day with follow up the 2nd to do all iside casings and trim. Had…read more1 defected window. replacement should be here in 6 weeks or so. also more casing and trim is needed for the Patio door. The crew was courteous and professional. All answers were answered at the time of install. However, No Post follow up occurred. still had questions. Tammy got Bob (owner) involved and the service department was sent out to view our complaints,1) Window blinds didn't fit, 2) painting needed around the inside trim, 3) siding had black grease on it. 4) scratches on white aluminum door header 5) Electric white awning cord would not stay in the j channel... Presently waiting for a response to schedule the above issues. signed agreement 3/28/23. Install began 7/5/23-7/6/23 Service dept out 7/16/23 to review incomplete issues. Note: Like the product (costly) also feel like the crew overall did well. Now we just need to get this finalize so I can sign off on payment,

Everything about the experience was very good. From when John came to give us an estimate, he was…read morevery friendly and polite. He treated us with respect and explained the product well, he was not pushy but answered all of our questions respectfully. The crew that came to do the installation were respectful and professional. You could tell they have been doing this a long time and enjoy what they do. When they were done everything was cleaned up and you would not know they were here. Except for the beautiful no windows and patio door. Am very happy with the quality and value for the money. Will definitely recommend them to everyone looking for windows.

Our bay window in our living room broke. As a first time home owner I had no clue where to start to…read moregetting it fixed. We were referred to them. Jon was so nice to work with in getting measurements and explaining things to me. We got a date and I was expecting it to take the whole day being such a big window. They got to my house at 7am and were leaving at 930. Mike and his team had me blown away at how quick they did it. They were all very nice and explained everything well. Would highly recommend.

I've employed Jarret 20+ times to work on my house inside and out…read more I have Seaco windows, they rotted and so did the sliding glass doors----------tons of money, I had another company replace all to the tune of over $20,000. The replacements continued to leak and they leaked like a waterfall. Jarret came, spent one day, caulked the windows, all are now perfect, not one leak. I am so very grateful to have Jarret and his skills in my life, but first, let's talk about his character. Jarrett is honest as the day is long and he is the MOST intelligent young man I have ever met. He seems, almost ALL the time, to know how to fix, repair, replace ( and does so with a sensitivity to your dollar being spent) ANYTHING, and I mean anything. Afterward, I never have any trouble. If, (and it is rare) that, he does not have the answer he searches and researches the answer to locate the best fix, replace, replace. Jarret wants to please and works to do so. My father used to say that when one works in your house and cleans up after themselves, that is the mark of a good tradesman and one who cares. Jarrett always leaves the area spotless. He is sensitive and really cares about doing the very best job. I've owned Door Count Realty, Inc. for 34 years and am a very busy REALTOR. Not bragging and just stating that as a very busy REALTOR, I have many buyers and sellers a year that need the skills in which Jarett possess. I have referred him over and over again, and all I ever hear is how grateful the client is to have received his name to assist them. I will continue to refer Jarret. Connie Erickson

We hired Jarret to adjust our 12 year old Kolbe casement windows because he was recommended by…read moreLamperts, the dealer where we had purchased the windows originally. I had to put Jarret's visit off twice because the lake flies were so thick, we couldn't open a window for even a second. Fortunately, he had some flexibility and could accomodate our schedule. He did a expert job and the windows operate like new. He also addressed an intermitent leak at our sylight. We were building/installing a new custom door and ran into trouble when we discovered that the door was warped, so we called Jarret for help. In addition to the warp, there is a difficult transition between the inside of the house and the porch that was a challenge. i.e. not a transition that a regular threshold could solve. Jarrett built a custom threshold and trimmed out the door in a way that conceals all the problems. We were impressed beyond words. Jarret is detail-oriented perfectionist. An excellent choice for complex projects. We give Jarett our highest recommendation.