Walk away and don't look back. Pye Barker is unreasonable to deal with when it comes to customer…read moresatisfaction. I tried to cancel service that was established by Royal Security who was then bought out by Altronics. Pye Barker refuses to honor the change of name that was approved by Altronics as the result of an estate settlement upon the death of my mother. The contract with Altronics clearly stated that the account number would remain the same, the monitoring period would remain the same and the remaining months left on the annual service would be credited as paid in full. Now they want to wipe away that time frame and claim the contract is being cancelled 7.73 months early. My relationship spans over 22 years going back to when we had another property under Royal Security. In less than a year with Pye Barker, my satisfaction went to total dissatisfaction. Stay away from Pye Barker and find a smaller security company with more personalized treatment!

I contacted the business on Monday regarding a new system for my residence. I called them Tuesday…read morebecause I never heard from them i received an email requesting my availability and still haven't heard from them. In the meantime, i contacted another alarm company and they're coming out tomorrow for an estimate.

I wasn't a client? Make your own conclusion…read more MKM: "We just drove past. We'd be at $150 for the initial cut (it's pretty high) then $65 per week beyond that. Let us know if you'd like to continue. We'd just need your name, cell and email." Me: "I just wanted to confirm that you will be coming tomorrow and cutting all the grass? If not, please let me know asap." (Also sent details requested) MKM: "You got it. We are in that area every Wednesday & Thursday so that's when we'll get started. " "I'll text you directly moving forward. My name is Mark and I'm the owner." MKM: (response to me making sure this would be done) "No problem, we have you covered." "I'll set you up in the system tonight or tomorrow and we'll get you squared away starting next week." MKM:"We have you for Thursday. That's when we are in the area." MKM:"We have you covered my friend." MKM:(In response to my saying there was septic covers under high grass). "We are used to it and we send the trimmer guy in first. We'll see it."

Mike was very friendly and knowledgeable, I am looking forward to receiving my quote for cleaning…read moreout my flower beds