From ordering to installation- couldn't be happier. Zac was attentive and updated on custom…read moreorder/delivery. Ed and Dan and crew did a terrific install.

Had 5 windows installed in our south philly row home this fall. Great experience from start to…read morefinish. Nice people on the phone and they scheduled a person to come out and do an estimate very quickly. Paul was nice, patient with all my questions but during and after the appointment via email. He got me the estimate quickly and then came back out again to do exact measurements for the final estimate. Again, just very helpful throughout the process. Waiting for the windows took a while so I think we did end up waiting like 2-3 months between that visit and getting them installed which was the only negative of our experience. Installation team was fantastic. I think there were 3-4 people there. Ed was in charge. Just nice guys, we felt comfortable having them in the house. Cleaned up very well. Everything looks great and very professionally installed. Kept us updated with some random things they found (rotting wood) when reframing the windows. Again answered questions anytime we had them. On time both coming and leaving. Cost seems reasonable for what we got and from speaking with friends but I'm no window expert. Planning on having them come back out next year to finish the rest of the windows. Good experience overall.

Starting with Jim for the process of buying new windows to the final install with Cody and I forget…read morethe other person's name. sorry! Service was impeccable. Jim was not out to con me or sell me the next best thing. He gave me options on how I could save money. The guys came in and installed windows and cleaned the mess. Felt very comfortable with leaving them to do the work and go to the beach. I highly recommend them!!!!! Ad my dad would say "This company is Top Notch!!!"

I highly recommend Junior and his team. Junior is very knowledgeable and answered all my questions…read moreand even some outside the scope of the install, which was very much appreciated. I will definitely use them for our patio door replacement and will request Junior specifically.

Repairman was prompt and got right to work resolving my issue (tub drain and ceiling repair).Happy…read morewith the work done and pricing was fair.

These guys helped me out. It was a great value for the job, they worked with me - the young man who…read morecame to install our drop ceiling was kind and professional. I would rate the workmanship highly, there were small flaws but in his defense it was a difficult work area with an air conditioning unit above. Dollar for dollar to what they did, I doubt I could find anyone else that would have done a better job for less money. Would absolutely use again, highly reccomend.

Knowledgeable deck company, nice guys, very good communication and follow through when working in…read moredifficult weather conditions etc. we would definitely use them again to refinish our deck.

First time using this company. Phone calls were returned very promptly. Working with Robert was…read morepleasant; he explained the process in depth and was able to show me multiple photos of projects he completed in the past. Our biggest obstacle was the weather. It was difficult for him to find enough dry days in a row to complete the staining of our deck. His crew arrived on time and were very polite and pleasant. Two workers arrived at 1:30 pm and began prepping the deck (it had been pressure washed a couple weeks prior); more workers (2 or 3) arrived about 45 minutes later. By 4:30 pm they were done...which is where my concern came in. We have a pretty big deck, with a lattice covered arbor, and I am not convinced they applied two coats (as promised) in such a short time. When they arrived, I questioned the information Robert had given me saying that both coats would be applied in the same day, with minimal drying time in between coats. The worker confirmed this, saying the product was a "wet coat" product. When I checked the information on the back of the can they left for touch ups, the directions indicated you could re-coat in two hours. The size of our deck, combined with the minimal amount of time the workers were on site, makes me doubt that the entire deck received two coats, as contracted. I did contact them to discuss and was told that yes, they did do two coats on the whole deck. I was told that their experience allows them to complete a project of this size in such a limited amount of time. The finished product looks good, however there are some areas that are shinier than others. Also, the deck overall has a sticky feel when you walk on it. I was told this should go away in a few weeks to months, but to contact them for resolution if it does not. My overall experience allows me to recommend this company. I would, however, watch the workers carefully to make sure the project is completed as contracted.

More like the Home Nightmare. I hired them to re-caulk two showers and repair one kitchen cabinet…read moredrawer. They asked me not to use the showers 48 hours in advance, so I did. On the day of the appointment, I waited around until 5pm, when I called to confirm they were still coming. They didn't answer, but called me back about 30 min later to say that there was a mix-up and that they weren't coming. To their credit, they did come the next day, but the technician was very confused about what to caulk in my showers. We watched a youtube video together, then he caulked the showers. I was very nervous at this point, but trusted him. Of course, after waiting 24 more hours to use the showers (and now almost a week of showering at the gym), I find that the shower leaks!!! I contacted the company and they promised to look at it when the drawer technician comes out. Well, that appointment got rescheduled 2 times. I was getting pretty fed up and asked them to commit to a time. That's when Pete, the manager, tells me via email that they cannot ensure that a shower won't leak after they caulk it. At this point, I had no confidence in this company and asked for a refund for the one shower and to cancel the drawer repair. They refunded me $75 out $200 wished me luck disputing the remainder with my credit card company. A total waste of my time and honestly the worst customer service I've experienced in Philly (and that's saying a lot!).

My puppy chewed every single corner baseboard in our home. They looked awful and we wanted them…read morefixed. Thought we'd have to replace them all. Another contractor came in and made it look worse. Then called Home Hero. Very easy to get an estimate and schedule the services. Maurice came in and made them look beautiful again. He was on time, respectful, neat, and knew how to fix it. Great job. If I need repairs, I will use the Home Hero again.

We had a tough job that needed to be completed in a short time frame and James had a reasonable…read morequote. He was easy to reach throughout the project and was patient, flexible and accommodating when smaller fine-tuning points had to be addressed. I have more work to be done and will definitely contact James!

James and crew did a great job. Very good communication and workmanship. Took their time and did…read morethings the right way.