I had a fantastic experience with True Plumbing. From start to finish, their service was top notch…read more I called and they were able to come out the same day to diagnose the issue with my sump pump. They quickly identified the problem and provided a clear, fair estimate that included replacing the sump pump. Even better, I was able to schedule the replacement within 48 hours of the diagnosis. The team that came out was professional, efficient, and extremely knowledgeable. They removed and disposed of the old pump and installed a new carbon pump with PCP piping. The work was done quickly and everything was left clean and working perfectly. Great service, great price, and great people. I will absolutely use them again in the future and highly recommend them to anyone needing plumbing work.

An absolute pleasure to do business with. My water line was leaking and I had a bad valve. My…read moretechnicians Randy and Brian were so amazing. I will definitely save Stay True Plumbing for future projects. Thank you so much!

Fool me once, shame on you. Fool me twice, shame on me!…read more A few months ago, I called Done Right Plumbing for a clogged sink. The technician barely looked at the job for 30 seconds before giving me what I felt was an outrageous quote. After I posted a review, the owner contacted me and made things right, so I changed my review and decided to give the company another chance. Unfortunately, that was a mistake. I recently had an emergency and needed my sewer ejector pump replaced. The technician quoted me $3,571 just to replace the existing pump with a new one. I had already agreed to the replacement when he came back and told me the owner wanted to replace all of the existing piping as well because they said a 2-inch line was needed to meet current code. I said no--and thank God I did. I found the same pump at Harbor Freight for $119. I called another plumber, who installed it in about 45 minutes and charged me $250 for the installation. My total cost: $369. Done Right's quote: $3,571. Difference: $3,202. I understand that businesses need to make a profit and that emergency plumbing work isn't cheap, but there is a huge difference between $369 and $3,571 for the same basic pump replacement. I gave this company a second chance after the owner made things right the first time. After this experience, there will not be a third.

I really appreciate J. Henderson's customer service and professionalism today on my service call…read more He came in unclogged the drain quickly and the price was right - $0. They honor their guarantee. This is the second time I called Done Right Today and I have nothing but a good experience with this company; will use them again.

What a crook of a company. I scheduled an appointment for 9:00 AM, yet the technician showed up at…read more8:20 AM. At that exact time, I was getting ready to call and cancel because I had already troubleshooted the issue myself and confirmed my system was working normally, so the service was no longer needed. When I originally called, the only fee mentioned was a $120 diagnostic fee. There was no mention whatsoever of a no-show fee or a travel fee. Now they are trying to force me to pay a $59 travel fee, even though the technician arrived before the scheduled appointment time. To make matters worse, this fee was not explained to me until after they had already shown up. Completely unprofessional and misleading business practices.

Great experience with Maichle's HVAC! Rich was courteous, professional, and diligent, taking the…read moretime to ensure everything was done right. The office staff also provided excellent communication and follow-through, making the entire process smooth and easy. I highly recommend Maichle's HVAC!

Don't do it. Use another Company. CASTLE Plumbing representative Brian Alessi " Manager" was very…read moreunprofessional. Their equipment malfunctioned. They didn't even have a working flashlight on their truck. Needless to say they did take care of our problem and when I questioned Brian Alessi " Manager" about his FAILED service, he became loud and obnoxious. Again, Very Unprofessional. Brian Alessi even left his dirty gloves in our driveway...

Fast and friendly service! I had an emergency kitchen sink leak, and these guys were here quickly…read more They fixed the issue within an hour. And they were super nice. Definitely recommend.

Raw sewage was coming out of my walls. it was 6pm on a Sunday. My rental agency told me to pound…read moresalt. I called this guy and he was there in 10 minutes. Fixed the problem. Gave me a good deal. Was cool. 10/10 would use this business again.

I had Done Right over last May to remove old and install new fixtures and sink in my powder room. I…read morewish I could remember his name - hard worker, strong, honest, decent and kind. Did a great job! So when I needed a plumber again for a Shower drip and a toilet leak, I called again. Made an appointment for 1 pm. Waited all day and finally came at 5 pm. I was upset but I had already waited all day so I went ahead. Blaise showed. I took him to the drippy shower. I had the part already. It was a matter of taking the faucet off and replacing a washer filter. The second project was the dripping toilet. Blais said that it was a faulty flapper and he didn't have the part but would run to the Lowe's to get one. A BASIC flapper and he didn't have one with him!! I asked - before he went to Lowe's - to tell me how much the project would be. He said $300!!! for a detachable flapper and a washer in a shower where I provided the part?! I said never mind, he was free to leave. He said he knew what the going rate was and his price was fair. I told him "Fair or not, I'm not paying $300 for a 15 minute job and especially since you kept me waiting for 5 hours." Blais said "What do you care, you work from home! " I asked his name and he told me but then asked if I was leaving a review. I said I probably would. He then offered to do the whole job for free as long as I promised not to leave a review! As if I'd trust him to do anything ever in my home!! I asked him to leave and he started yelling that I was going to ruin a man's business and livelihood over being late and expensive! (You can't make this stuff up!) I had to sternly demand that he leave my home at once!!! He did. And I then fixed the shower in 10 minutes on my own. The next day I bought a $17 Fluidmaster kit and fixed the toilet MYSELF! He had misdiagnosed the problem. It wasn't the flapper, it was the gasket. So for $17 and 30 minutes of my time, I save $300. The lady who answers the phone (Blaise's wife) is very professional and considerate and accommodating And apologetic. But Blais behaved horribly, was irresponsible and inconsiderate in 5 hours tardiness, was rude to expect me to be inconvenienced in such a way because I work from home, and didn't even diagnose the problem properly! Thank you, YouTube and DIY channel. It has liberated women like nothing else has! I'll never call Done Right again!

TL;DR: they refused service to long-time clients because we had the audacity to ask for a measly…read more$200 off their HVAC bid. Clients of theirs for years, no complaints. When we needed a new HVAC, we got an estimate from Frederick that was $1000+ over the estimate from another long-time, reputable local company. But out of loyalty to Frederick, we politely asked if they would shave $200 off to come *slightly* closer to this other quote. We actually hate haggling, but had read that you're expected to, for new HVAC. Can't hurt, right? They responded. Had they just said, "No, that's not possible due to XYZ," we would have hired them and paid the full price. But instead the rep explained why it wasn't possible, and then, in a polite but insulted tone, *rescinded their bid*, essentially telling us they would not be doing the job either way. All over a request for $200 off a $7000 job. We were stunned. Needless to say, we haven't called them for anything since, and we're the kind of easy-going, non-complaining customers contractors usually like to have. We got our HVAC at the other place and it's running fine, a few years later. Owner, if you're reading this: I get that you're doing well enough that you don't need to accept anyone's attempt to haggle, and can charge a lot more than the competition. Good for you. I'm purposefully not giving you a 1 star because I don't believe in trying to hurt someone's business. But talk to your guys about not reacting in a personal way to long-time customers. The reaction we got was really uncalled for. Maybe the guy was having a bad day, but you have to leave that behind when you're interacting with a customer, especially an established one. He could have just said "No, we can't do that, but let me know if you want to proceed with us." We would have.

Our original HVAC company said my Carrier furnace was broken. I called this company to get a second…read moreopinion and they agreed with the first company. Alexis, the very nice salesperson, gave me a quote on three systems, and helpful information to review. We chose Joseph Frederick & Sons because they are a certified Carrier provider and they only install Carrier systems. All of the HVAC professionals were friendly and explained the system well. The cleaned up after themselves.

This is the go-to HVAC team! Professional, courteous, and knowledgeable...trifecta…read more They worked on my gas furnace and upstairs Heat Pump and both are working like a charm...

Still A Fan I just had ProWorks come out yet again. I was…read moreexperiencing no heat in under 30 degree weather. I did call them after hours and the answering service stated that a ProWorks person would return the call within 30 minutes. Unfortunately, that did not occur, and therefore I stayed up from 2:30am until 7am to call into their office. Brandy stated that she would get someone out as soon as possible when I spoke with her at 7am. A ProWorks professional showed up by 10am. He was professional, friendly and charged a reasonable amount for the services provided. I will always call ProWorks for my HVAC needs.

Very professional, and hard workin!! timely mannered.... the best that ever did it! I would…read moredefinitely recommend to my family and friend.

I had a drain issue today ! Made one phone call and boom it was done !!! Very professional I was at…read moreease with no worries that the job would be done right ! Very respectable to myself and my family while these guys worked in my home ! I recommend this company to anyone. The service made feel like you were dealing with a family member just wholesome!!!!!