Went to DoubleTree for a staff conference and the conference rooms were decent and big enough to…read morehold the company comfortably in the 2 rooms. The worse part was the quality of the food, the meat that they served was really greasy and the other breakfast food didn't taste the best.

Not a bad hotel. Treat Diamond members excellent with $15 food credit plus hotel points…read more Checkin was fast and efficient Room was nice and clean Buffet breakfast was average. Ate there once... not again after that. Safe neighborhood with plenty to eat nearby

General - I have never stayed at a Drury Inn before and I had heard good things about them so…read moredecided to give them a try on my last road trip with family. Location - This Drury was in a suburb (Fairview Heights) close to St. Louis. Lots of great restaurants and shopping are just a short drive away. There is also a decent sized mall just down the road. Rooms & Building - After staying at a couple Drury locations, you will notice that each one follows a similar pattern. Lots of seating in the lobby (which is great when getting food), nice size pool and hot tub areas, and sprawling complexes with additional seating nook found throughout. Our room was nice and comfy and easily fit our family of five. The building was in good condition and easy to find right off of the highway. Amenities - This hotel had a cool inside/outside pool that my kids loved to play in and nice (a little small but still relaxing) hot tub. Parking was free and utilized a large, private lot. There was also an office center and a small convenience store to purchase items from. One of the main selling points for me was their free evening dinner and free breakfast. Oh, and I can't forget about the free popcorn in the lobby. Food - While staying here, you are able to take advantage of a free breakfast and dinner buffet. The breakfast layout is your standard hot/cold/continental buffet. Hot options include eggs, breakfast potatoes, breakfast meat, sausage gravy, and waffles. Continental options are available too such as yogurt, cereal, breakfast breads, fruit, etc. I have to say that Drury had the best biscuits I have ever had for a hotel's breakfast buffet. I ate so much biscuits and gravy here, ha! The dinner buffet was great. At first, I thought it would just be a great way to save some $$, even if it wasn't the most enjoyable but the food was actually satisfying and filling. Food included hot dogs, soup, salad, pasta, meatballs and mashed potatoes, nachos, etc. Adults also get three free alcoholic drinks that include various cocktails, beer and wine. The kids can enjoy AYCD soda. Vibe - Easy going and super friendly staff. All the staff worked extra hard to make sure all of the guests were having a great stay, super cool to see. The hotel is definitely geared towards family but includes some nice higher-end touches like comfy seating areas, relaxing pool areas, and a decent size gym. With that being said, there will be a lot of kids running around but it wasn't as loud and crazy as I thought it would be. Reality vs. Online - Pictures that I saw on their website and online matched the quality and condition of the hotel and rooms in-person. No surprises. Price & Final Verdict - I paid about $100 a night. Great bang for your buck, especially when you included the free food and drinks that you can take advantage of. Drury's are a great place to pick if you want a casual all-inclusive experience while traveling, especially with kiddos.

Pro's: Front desk and kitchen staff are so very warm and helpful. Room was quiet and comfortable…read more Con's: run-down. Manager keeps light off in the area around the dining room (tables set up) without recognizing that people sit there for reasons other than waiting for breakfast and evening "kickback". I know they use the lights as messaging to the guests when kickback starts (Though NEVER at other Drury's) but the manager (woman with long blonde hair) walked past me twice sitting in the dark rather than offering to turn on the light while I work on my laptop. Food choices for kick back don't take into account non meat eaters like all other Drury experiences I have had (It's not really free when the room rate (159.00) is much higher than others in the area). I would not recommend this particular Drury though I highly recommend the other Drury's!

The staff here are some of the friendliest and kindest that I have met!! The pricing is awesome! I…read morewould totally give a five star review if the beds were a little more comfy. I have absolutely slept in worse, but they are about as basic and cheap as a mattress can get. There is only a sheet and a blanket, no comforter. The pillows were nice and the room is sparkling clean. No frills rooms for sure! One little bar of soap, no travel sized soap or lotion. They do have a nice pool and the lobby is small but looking nice!

I booked with booking.com. I showed up to the hotel about 30 minutes later. They couldn't find my…read morebooking. I reached out to booking.com to find out what was going on but they weren't able to help. An hour after showing up the front desk clerk offered to let me check in by doing a walk-in rate. So now I've paid twice plus a $100 deposit. I get my son and dogs to the room around 9:30pm and find out the toilet doesn't work. I tell the front desk clerk who says he'll call maintenance, then walk out the front door. We get food and come back. Toilet still doesn't work. The next morning around 7am I take my dogs out and ask about the maintenance guy. Apparently he came by while we were out but never went in. Flash forward to 10am, there's still no maintenance man. I ask about a late check out so we can do the activity we were supposed to do the night before but couldn't due to the check-in issues. Mike argued with me about charging for the late check out. Finally I said Motel 6 could either give me free late check out or reimburse me for the $60 tickets. He chose to do a free late check out. It's now 10:40am and no maintenance man has shown up. We get back around 12:30 to check out. Four days later I called to ask about my deposit refund. The woman that answered the phone said it should have been done at check out, but that she was initiating it now. So Mike didn't initiate my deposit refund at check out, the woman did 4 days later. I called the next day to receive a full refund for my stay and was told by Mike to not call them again and he hung up on me.

So much to say here, but only staying one night. If staying longer, I'd have more…read more Upon arrival front desk was great and pool looked murky. Elevator works. Room 313 is hot. Shower water barely turns on and is dirty. Room is hot and won't cool down. Pull out bed hurts daughter's back. I can hear conversations down the hall and alarm as right now. Sheets are scratchy and dirty. Used coffee in maker and coffee I made has floaters. Found leaking boba in refrigerator and it's leaking. Why did I decide to only use Hilton on my way home (10hours) after missing a flight. Only Hilton available on route. Breakfast person did not show therefore barely food and NO COFFEE. Get me out of here. I better not get bed bugs. I'm reporting to Hilton

Reserved a room at this location the afternoon of our night stay. There was no problem getting a…read moreroom. Once we arrived now I know why. The exterior stand alone sign is not light. At 10pm there were six vehicles in lot, one being ours and one being a staff person I believe as the way it was parked. This is a very tired facility. Everything from the lobby to rooms need a remodel. Even the elevator makes weird noises. Three story building has one ice machine on 1st floor. Our room was over stuffed with furniture, a large Chaise Chair. Really in the way of desk chair and getting to a closet. The room seemed ok cleaned although one of two light bulbs in restroom was not working. Checked in online with an electronic door pass so did not have inner-action with desk staff that evening. This location is right next to the busy I-64 with constant heavy truck traffic. The staff in morning was friendly and helpful. The breakfast was ok with not as many choices as other Hamptons. Only ones at breakfast around 8:30am. There are other Hamptons in St. Louis area which I wish I would have looked at reviews on. The pictures on website are not true as there is no overhang at lobby entrance and our room did not look like this.

OK, be sure to read my review. Based on the other reviews, I almost unchecked out of this hotel. I…read morehad checked in on the road and did not look at the reviews and then when I read the reviews, I was like oh I'm in for some trouble. And that why the rate was only 11,000 points and I thought to myself this is gonna be brutal but..... when I got the front desk. I asked very nicely if I could have a set of keys and go up and inspect the room before I brought anything in out of my car. They let me do that and I walked into the room and it was spotless. As they said, they refresh the rooms so it appears that the bathrooms were redone and I just felt overall that it was gonna be a good inexperience for 11,000 points or $94 for a 15 minute drive to St. Louis. I did talk to the front desk about the plethora of bad reviews in the past and even recently. And all the gentlemen could do tactfully was say that there is now a new management team at the hotel, and they are working diligently to gain the trust of the Marriott Bon Voy travelers . What I would suggest and what I would do exactly is I would leave everything in the car and check into the hotel, walk up with your set of keys and inspect room and if the room doesn't meet your expectations calmly walk downstairs and ask for another room. The price , you can't beat the price.

Well definitely better the second time I stayed here. Oh yea this is the second time. The rooms…read morewere renovated since the last time I was here. I would have given a 1 the first time but now a 3 seems fitting. Renovation was good but the rooms are a tad small. Friendly front desk staff. The price was 86 a night which really helped with the decision to stay again. I'll check out the feee breakfast in the morning. Given how everything is now I would stay here the next time I'm in town.

Drury Inn is my usual favorite hotel to stay at whenever I get the chance. This will tell has a lot…read moreof great options to do in walking distance which is my biggest thing when booking a hotel. Staff here was absolutely friendly upon checking in and throughout the rest of our visit . The rooms were very modern, cozy, and full of great amenities. There's plenty of parking as well with easy access to the highway nearby. The one thing that always the points me about Drury Inn is that their breakfast selection is not the best. Overall, my visit here was still good none the less.

Nice rooms, friendly and attentive staff, breakfast and happy-hour gratis service, super neat pool,…read moreand dog-friendly makes this one of our favorite hotels in recent memory. Our room has a separated king-size bed room, hallway with bar area opposite the bathroom, and a sitting area with tv, sleeper couch, and desk. The pool is indoor/outdoor, separated by a glass wall that descends to the water level where swimmers can duck under to change locations. There's also a jetted hot tub, and a decent workout room (2 treadmills, 2 elliptical, 2 stationary bike, weight rack, bench, and yoga mats). Breakfast is included which usually consisted of eggs, sausage patty, roasted potatoes, biscuits, and gravy. There also yogurt, toast/bagels/pastry, 2 waffle makers, oatmeal with toppings, coffee, and more. In the early evening, there is a small buffet and drink tickets for 3 adult drinks, a soda fountain, etc. Food usually was hotdogs, taco bar or bbq. The staff is very friendly. We had a guest care person sit with us for one game of rummy before food service started. Throughout any food service, staff would walk around and ensure you were happy and warm you of service ending soon. We appreciated the friendliness and positivity.

I was having a great stay a week or so ago but while i was eating my breakfast the heavily…read moreintoxicated breakfast guy, Matt i think it was, came over and kept talking to me. i tried to keep it pleasant but he was unsteady, sleepy looking and smelled of booze. i also heard someone say when i was throwing my trash away that he was asleep or even passed out in the kitchen. I don't know who is letting this man stay working here but it is inappropriate and unprofessional to not only bother someone while they try to eat a bit of food before their flight but also to do so drunk. if i come back and he's still there I'm not going to eat breakfast at the hotel ill grab mcdonalds or something.

room i get checked in is dirty and they move me and my kid t a room that has mold smeel in vennts…read morethen th break fest men was smelly too!!!!!!!! he talk too much very very annoying. cold ass food wasn't evn cooked right if he stop talking long nouf hed get good at cookin!!! do better

The bed was pretty comfortable here, and the hotel is far enough off the freeway you don't get any…read morenoise from that. They had cold bottles of water for everybody checking in and they've got a full bar and restaurant off the lobby. The price for a one night stay wasn't terrible. My only complaint was the tub needed to be re-caulked as the dirt staining it gave the impression of mold.

Worst hotel ever! Tv kept coming on in the night! Air conditioning was off / on. Morning…read moreCoffee was cold and not plentiful! Obnoxious soccer team running above us ! This morning I complained and they gave us a voucher for free breakfasts! Only to sit there for 10 min w one waitress that never acknowledged us! $225 stay was def not worth it!! Especially when the whole hotel is under renovations! One positive - bartender was very nice and he cooked well!