I ran out of space to include this above, but we continued to have problems DURING the wedding…read more Four of the rooms were reserved under my mother-in-law's name because she was getting them for members of the wedding party. Both she and I went in in person to discuss this with the front desk. Yet, the night before the wedding, there were a group of our groomsmen left to try to negotiate with the front desk. The front desk insisted they could not put it on a card with someone's else's name, though this had been pre-arranged and the HI manager/staff never once mentioned that before. They insisted on getting credit cards from different people for each room. The next day, my mother in law had to go in to confirm once again that she wanted the rooms on her card (and give them a piece of her mind). We all agreed this must have been the most business ever done by this Holiday Inn and, unless they improve their management, I don't see them contiuing to get much more. (And, for the record, the guests who did get rooms and manage to stay without getting hassled, said the rooms were quite nice for the price.)

Stayed here for a gymnastics competition. Was only in the room for about 8 hours, 6.5 of them…read moresleeping but the room was very nice, clean, and comfortable. Big bathroom, nice work area, nice TV with regular Direct TV (no trapware). and a quiet heater. 2 pillows for each sleeping spot, one labeled soft one labeled firm. Bed was comfortable. Breakfast was great - cinnamon rolls, pancakes, eggs, muffins, cereal, juice, good coffee, sausage, ham, and hard boiled eggs. All free. Only complaint was the shower head. Lots of hot water but it was an adjustable head with 3 flow patterns, too hard, too soft, and WAY too soft. Small complaint though.

front desk customer service was great, thanks Michelle, appreciate the friendly and attentive…read morecustomer service

WORST PLACE EVER!!! ROACHES.......ROACHES...DO NOT BOOK!!!…read moreSo, when we arrived at our accommodation, we noticed that the refrigerator wasn't working. We were planning to stay for three days, so we immediately informed the management about the issue, and they promised to send maintenance to fix it. However, maintenance never showed up, and we had no way to keep our drinks cold. We also requested an extra ice tray, but it was never provided. On top of that, we found dirty sheets and pillowcases in our room, which was quite unpleasant. I would run from this hotel and don't waste your money. This place should be SHUT DOWN!!!

I would recommend finding somewhere else, anywhere else. It took me 3 rooms to find a decent…read morecondition in which to actually stay. The first room stunk like wet dog, the second room reined off cigarettes (even though ther was a no smoking sign on door), and the 3rd room was just mildly smelling like dirt and construction dust. The housekeeping needs more help to get the rooms actually clean, and not just a basic new towels/sheets. The saving grace of this hotel is the fact that the front desk person was very nice and accommodating. She was patient and did finally get us settled with adequate lodging. Save your money and stay somewhere else.

I was skeptical because it wasn't a major hotel chain. I was pleasantly shocked. it is super clean…read moreand nice. The manager and other workers have made our stay here so awesome. The location has such beautiful views. It is convenient to everything. The beds are comfy as well as the rooms have a nice little window seat to enjoy the outside beauty. We have a microwave, fridge, as well as coffee maker. Wi-Fi and cable are great as well. Highly recommend for clean and quiet place. Walmart and more straight across the road.

This has been nothing short of a perfect evening... 9.5/10…read more The staff here has been awesome!!! Very accommodating, and a pleasure to deal with. My expectations were not too high based on previous reviews and the fact that I'm only in town for the night. When I called for a reservation I was informed that the hotel was recently renovated. When I checked in, I was a bit astonished that renovations actually meant renovated. The rooms were really nice; modern decor. And clean...!!! This stay far exceeded my expectations. 2 thumbs up!!!

The 2 towels in the restroom are literally just one towel cut in half lol. The Internet doesn't…read morereach the rooms. The guy at the front desk told me if I wanted to use the Internet I had to go to the front lobby. When I was trying to call the front office they would not answer for like an hour. I had to go down to ask him about the Internet. Where he was asleep at the front desk. The room was ok but it wasn't worth the $80 they charged me. You guys should stay at the days inn. It's cheaper and way nicer.

This was a amazing place to stay. Ava was the most accommodating person we've ever dealt with, plus…read moreshe made a fantastic breakfast sadly we got their to late for dinner. The house is just far enough off the road that it is incredibly quiet and the house is BEAUTIFUL. Also tons of native artwork that she deals with. The rooms are massive, ours had a queen bed, Jacuzzi tub, glassed in shower, fireplace, two sinks. Outside there is a quest house which is also available for rent and a old fashioned brick oven. In short we loved our stay and would recommend it to anyone and if we are in the area will certainly be staying again.

When traveling the 40, we often stop for the night in Moriarity and on this particular roadtrip, we…read morestopped at this hotel on our way out and again our way back. Sydney at the front desk recognized me when I came back and she was able to get us a room that minimized the amount of walking to/from as one family member is currently have mobility issues. The rooms are clean, the hotel is quiet, the parking lot is safe, and the breakfast is good. They offer both corn or flower tortillas with breakfast. The indoor pool and jacuzzi are nice to wind down after a long day driving. It is a small town and there aren't a lot of places to eat, but we've all been happy with both Nachos and La Hacienda which are both located near the hotel. The hotel also has some frozen meals available that are very inexpensive if you just want to microwave something quick to eat before heading to sleep. We have stayed here many times over the years and have never had any problems. I think this is the second time I've reviewed them, but we've been stopping here every year or two for what I think is about twenty years now.

Overall Rating: 3.5/5 - Honest Review from a Traveler, Not......an Influencer…read more I was traveling through this area on vacation and chose this hotel based on reviews -- it had a 4.9 rating, the highest in the area. That said, I'm not sure how it earned that score. I suspect a few influencers may have artificially boosted the rating without even staying here. I'm not saying this is a bad place to stay, but it's definitely not a 4.9 -- not even close. I just want to give an honest account so others can make an informed decision. PROS: Security/Parking: Felt like a safe area. Our vehicle was untouched overnight, and parking was well-lit. Interior Design: The hotel is older, but it's been updated -- mostly with fresh paint and new furniture. Room Appearance: Generally clean. Rooms have hardwood floors instead of carpet, which helped with cleanliness. Breakfast: The breakfast was fresh and tasty -- no complaints here. Bed Quality: Beds were comfortable enough. The pull-out sofa wasn't great, but that's not unusual for pull-outs. Entertainment: Large TV with a good variety of channels -- definitely a plus. Pool: Pool and pool area were well-maintained and inviting. CONS: Customer Service: Check-in experience was poor. The front desk clerk was on her phone when we walked in. She seemed rushed and disinterested when helping us, like she had to get back to her conversation. Amenities: Only two washcloths provided in a suite with two queen beds and a pull-out -- not ideal. Towels and washcloths were rough and felt cheap. Also, bring your own body wash and shampoo -- the ones provided didn't lather or rinse well, according to several in our group. Housekeeping/Condition: There was a damp, musty odor in the room -- likely due to the age of the building. The overall cleanliness was acceptable, but the smell lingered. Food Options Nearby: Not much to choose from in the immediate area, so plan to eat before you arrive or drive a bit to find something decent. Final Thoughts: If you're just looking for a place to crash for the night, this hotel may work. But go in with realistic expectations -- this is more of a 3-3.5 at most star experience, not a luxury stay. I'm not trying to discourage you, just sharing an honest take so you're not misled by glowing 5-star reviews.

My husband and I came to Belen, NM to visit my family. We stayed at the Baymont Hotel for a week,…read moreand we can't say enough good things about this place. The rooms are nice and clean, and they have a large television, a microwave, a mini fridge, an iron, blow dryer, etc.. every morning there's a wonderful breakfast buffet, complete with eggs, biscuits, country gravy, assorted breakfast meats, cereals, yogurts, bagels, muffins, bread to toast, lots of coffee, real cream, as well as flavored non dairy creamers, juices, plenty of toppings for the waffles, peanut butter, jellies, etc.. you will NOT go hungry! In the evening, they have freshly baked chocolate chip cookies. The staff is friendly and accommodating. One of my favorite features was that the shower had a handheld shower head, which is rare, and great water pressure, especially considering all of the other guests using the water for showering, etc.. All in all, the next time we return to Belen, we are DEFINITELY staying here again! We loved our time here!

I was advised that the Baymont in Belen was the only hotel to stay in Belen that was good. For a…read morehotel in a small town it was well appointed, clean, comfortable, and well maintained. I had a first floor room but it was still quiet. Breakfast was fine. The typical free hotel breakfast. Heavy on carbs. But don't tarry. Breakfast, is picked up by 9 am. No late comers.

The worst experience I've ever had in 59 years of at a motel. When I first got there they told me…read morethey only accept cash for deposit for my two dogs which are angels. When I got ready to check out they said oh you were smoking in your room which was not true they literally went to the point of calling a cop which he realized something was weird with what they were doing. The maintenance guy who sets out front in his $1,500 vehicle literally said he was the owner come charging at me through his cigarette down like he wanted to fight telling me I wasn't getting my deposit back and to get off the property I filed with super 8 I hope to God they don't allow people like this to continue it ruins somebody's vacation. The maintenance man's name was Tom do yourself a favor and do not ever stay at this crappy hotel.

Stinky dirty terrible place. I can't believe this a Wyndham property!!! If you can go stay at the…read moreBaymont, the econolodge, hell, even the trailer parked in the back that the front desk receptionist definitely lives out of looks better. Actually do yourself a favor and just sleep in you car at loves. I'm staying here because no one else has lodging.

After driving through the nightmare of Albuquerque , New Mexico at night I made it to Edgewood…read more This is the only hotel in town , but it looked better and had better reviews than the next town , Moriarty. I booked using Priceline to save a couple bucks and it was still $152 with taxes and fees. Some of the reviews of the Moriarty places stated about their cars being broken into , so I paid the extra to stay here because my SUV was loaded with my stuff and I had a hitch box on my rear bumper because I was moving from Las Vegas to Oklahoma. The employee that checked me in was very nice and he told me to park by the charging area under the solar panels with the RVs to be the safest area and well lit. There was one RV parked there , but in the morning there was 2 more , one with a boat. I had free breakfast in the morning with a few others and they had an older lady attendant that was making sure everything was stocked up and clean. Nice lady. It was funny the guys behind me mentioned how the eggs tasted like from the Army and me being a Veteran told them I agreed , they tasted like the reconstituted ones we had during maneuvers. The sausage patty was pretty plain so I put some pancake syrup on it , orange juice was watered down , biscuit was pretty good but gravy had some sausage bits but not very flavorful so lots of pepper I had to put on it. They had cereal and yogurt too and a waffle maker. There is also a coffee machine in the lobby 24 hours a day and also have hot tea. There was 2 or 3 computers for guests to use. I used that night for about 15 minutes for something I really couldn't do on my phone which was convenient. The parking lot was clean and well lit and appeared to be in a safe area. I went to the Subway just next door for a sandwich that night and they give you a discount for staying at the hotel , but it was the worst stale Subway sandwich I've ever had ! Now the room , first thing when I walked in the floor was sticky. It looked clean , but they must have mopped over a spilled soda or something. Other than that the beds were clean and made nice and the room looked like a Comfort Inn room with 2 queen beds , mini refrigerator , microwave , coffee pot with coffee and accessories. I got a regular room not a Suite so no couch or living room , but there was a chair. The next morning I took a shower and on the wall in 2 different places was a long black hair , way longer than mine and mine are unfortunately gray , but at 58 I still got more hair than guys I work with that are in there 30's ha ha. The rest of the bathroom was clean and came with some amenities. On the wall of the shower they have mounted body wash , shampoo , and conditioner that were a mint smell. Not bad , but not what I would pick , but hey I'm just traveling. I was on the 2nd floor and the elevator worked , but was a little shaky. All in all it's a pretty decent hotel , but I don't think it's worth $150.00 to stay here. I would say it should be around half the price , $75.00 a night. As I said the only reason I paid this was because I didn't feel safe staying in Moriarty with my vehicle loaded. They also have an indoor pool which I didn't use. I only stayed the one night and then back on the road.

Stay somewhere else…read more Tl;dr fraudulent credit card charges; yelling clerks. Read on for full details. I prepaid my stay which included all fees and taxes. There was a problem at check-in, I showed them my receipt, which included :$124.56 for the room and 13.62 for taxes and fees. The clerk said that taxes weren't paid and listed a different amount, 11.59, owed in taxes. The clerk couldn't check me in because the system wouldn't let her because the system said the taxes weren't paid, even though I pre-paid. This ordeal took a long time and I had to go out to my car and get my phone to show her my receipt and that I paid everything. I wanted to check-in and get food as everything around here closes at 8 pm. The clerk called her manger. It was clearly a glitch in the system. I waited. The manager took care of it and I was eventually checked-in. When I went to check out early in the morning to get on the road, I had to shout to find someone to help as there was no bell or buzzer to ring and no one around. A young couple with a baby had been waiting to check out too. They said no one was there. Eventually a woman showed up, checked me out. Fine. Said nothing about the earlier glitch with the taxes. Went to my car and got an alert from my credit card. They had fraudulently charged me the 11.59 in taxes I did not owe. I needed to get on the road, but went back inside to resolve this right away. There was a man at the counter this time. i explained the situation, that this was a glitch in the system and they needed to fix it. He said it wasn't a glitch and I owed the taxes and that's why I was charged and he could not reverse the erroneous charge, etc. He was argumentative and unhelpful. I made it clear that i was very busy and this was turning into a huge hassle for me and that if I left the premises without this issue being resolved, despite having stayed here many times over the past two years, I'd never stay here again. The clerk then yelled at me!!! "I don't care if you never stay here again." I now have to call my credit card compan--this is a travel card--and have them reverse this fraudulent charge. And deal with all of this hassle over a period of several days. Don't stay here unless you want to be fraudulently charged and yelled at.

Such a beautiful location, and the food and drinks were amazing. We had some of the best ceviche…read moreand an amazing quesadilla with chorizo, and eggs. We had an amazing tour by my brother who works there as the bread chef. The farmer is gorgeous and the flowers amazing. They have an awesome resort and beautiful grounds. Planning my next trip for next year already and going to stay.

I was in town from Denver visiting for my nephew's graduation. We had reservations for a Friday…read moreevening. When we walked onto the patio and took in those sweeping views of the Sandias, I was ready to love this place. Los Poblanos has all the ingredients of a truly special dining experience: a gorgeous setting, a thoughtful farm-to-table ethos, and a menu that promises something above the ordinary. Which is exactly why the evening's annoying missteps were so disappointing. Service was well intentioned but unpolished. Our waiter seemed overwhelmed and, at times, unfamiliar with the menu -- a problem when guests are asking genuine questions about the food and wine. We ordered bread which came before our drinks were served. Wine service was inconsistent. I ordered an Albariño by the glass - 6 oz. My sister ordered the Cabernet listed on the menu as a recommended pairing for her entrée, priced at $11. After we placed our drink orders, the waiter returned to inform her that the menu price was incorrect -- the wine was actually $18. She agreed to proceed. He then asked whether she wanted "a half glass or a full glass," which is an oddly imprecise question at a restaurant whose menu specifies pours in 3, 6, and 9 oz increments. She said half glass. What arrived was 3 oz of wine in a small serving carafe, which the waiter simply poured into her glass -- no bottle presented, no taste offered. My own Albariño, by contrast, was brought to the table in the bottle with a proper taste before pouring. The disparity in service between the two of us was striking. A simple, clear statement -- "3 oz of this wine is $18, not $11; would you still like it?" -- would have resolved everything cleanly. Instead, the vague "half or full glass" framing left my sister without the information she needed to make an informed choice. For what it's worth, the wine itself was extraordinarily tannic -- borderline undrinkable -- and I would have sent it back. My nephew ordered a top shelf whiskey. The waiter told him "we don't have that". My nephew said "it's on your menu" to which the waiter responded "oh, let me check on that". There seemed to be too many instances of the waiter running back to the bar to check on stuff. Anyway, it was available. The waiter apologized. We ordered the bread which was served before our drinks arrived. Food took about an hour which is fine - I don't have an issue with that but during that time we never saw the waiter again. I ordered the soup of the day - potato and leek which was delicious. Followed by the blackberry salad, which was my main course. Both arrived simultaneously, with the salad placed in front of me and the soup set to the side as an afterthought. At a restaurant at this price point, the expectation that soup precedes salad is not an eccentricity -- it is simply correct service. When I expressed my surprise, the servers seemed genuinely puzzled, which suggests this may be a training gap rather than an isolated incident. As for the salad itself -- it was pleasant, but pleasant is not enough here. The blackberry salad was the kind of thing you might enjoy at a well-run casual chain: competently assembled, inoffensive, and forgettable. At a farm-to-table restaurant with access to exceptional local ingredients, I expect the plate to reflect that -- more intentional presentation, more layered flavors, something that is more elevated than what was presented. This one didn't. The gap between the setting and what landed on the table was wider than it should have been. My sister and nephews ordered the filet mignon and rib eye. Both arrived pre-sliced -- a presentation trend that has made its way into fine dining, though one that divides opinion. My concern, beyond personal preference, is practical: sliced meat loses heat faster, and at roughly $80 per entrée, guests should receive their steak in the condition that best showcases it. The quality was good, not exceptional. Los Poblanos is a restaurant with genuine promise and a setting that few can match. The concept is right; the execution needs work. The issues I encountered -- inconsistent wine service, course sequencing, and a discombobulated waiter-- are not kitchen problems. They are fixable. I hope the restaurant takes that seriously, because the bones here are excellent and the experience should be too.