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    Quality Inn

    1.8 (34 reviews)
    Open Open 24 hours

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    Dusty

    Where to even begin... I have stayed at some Quality Inn's that were very decent for the price. If I had paid half of what I paid for this room, it would have been double what I should have paid. There is only one reason that this room is getting one star and that is because I can't give it anything less. I prepaid this room online, which is the only reason that I did not immediately ask for a refund as it stated when that the room was non refundable. When I arrived, I went to the desk and asked when I would be able to check in as it was not quite 1500 yet. The lady stated, as she continued to sit in her char that was very low to the ground and it has a very high counter, that I could check in now. Awesome, I stated! She, still sitting, asked if I had a reservation. I said, yes ma'am and gave her my name. She then said without looking up, I don't have a reservation in that name, are you sure it isn't the hotel next door? I stated yes ma'am, let me go get the conformation number for you. I went out to the car and got the conformation number and brought it back in. I gave her the conformation number and she said oh, this is for tomorrow, not today. I stated that I would not be in town tomorrow. She just kind of shrugged her shoulders and looked back down at her phone or whatever she was looking at. I asked for the phone number of corporate and she gave it to me, without looking it up, that should have been my first clue.I went out to my car called corporate and they changed, or should I say, had her change the reservation. I walked into the room (a handicap room) and went to go get some ice in my cup. The ice machine was not working. They had me towards the back of the hotel and the ice machine was about midway towards the front. To someone that hasn't had a lung removed and mobility issues, that probably would not have been a big deal, for me it was huge. I go back to get my car because I couldn't walk up to the front and around the building to go to the office to ask about ice and there was no phone in the room to call the front desk. She informed me that there was one downstairs on the back of the building on the opposite side or I could just go upstairs. I suppose that because I weigh about 100 pounds soaking wet that she thinks I could climb the stairs without issue. After I got the ice, I returned to the room, only to notice that there was no mirror above the sink. I thought to myself, not big deal, I will flip the camera around on the iPad and use it as a "mirror". I had just driven a good distance and was tired, so I got my clothes to take a shower. They did have a shower chair which was the only good thing. I took my shower and went to try to relax and watch TV. The cable, if you can call it that, is very limited. I sat my drink on the bedside table (Of which they only have on with a king size bed) and noticed the time on the clock was incorrect so I picked up the clock to set the time. Then I noticed that the room had not been dusted. Okay, whatever I'll deal with it. Like I said, I was exhausted from a long drive. Next morning, I went to make coffee, no problem, I made the 1st cup drank it. I went to make a second cup and I am assuming a previous guest had used a pod and put it back in the wrapper. "Housekeeping" put the wrapper back on the tray with the unused pods to be used again, I suppose. In any case, I made two trips to this Quality Inn, my 1st and last. Just trying to save others they headache and money. Lesson learned. Never prepay.

    Travel to NC for grandson birthday party, no dog with me

    I have stayed in this hotel since 2002 after living in Morganton and moving back to Chattanooga. TN..I stay they often visiting family..May 18 - 20..stayed using rewards. I was billed $50.00 for not registering my pet. I had no pet. I have and investigation going on. I am a gold member and took groups of family to stay there throughout the years..I hope they fix this. Love the pool but I am horrified thus charge was made..I had no pet. I only slept and showered in the room as I was at my son's house the reason for my trip. Family.

    A few pics I took of the situation I had to put up with,

    If I could rate it a 0 stars I would. There was insects all in the room, it smells like smoke in a non smoking room, just horrible. The manager (supposedly) just brushed me off and didn't offer any sort compensation or apology. I left early as soon as I could and this hotel kept my money. I tried to contact choice hotel representatives were pretty much useless as they didn't help at all.

    Two tone paint and the mirror does not fit over the old holes see bottom of picture

    I normally do not leave reviews but this one is a must. Upon arriving the lobby was all remodeled breakfast area was nice .my room was not the best there was dust on the walls. The Security lock missing from the door touch up paint was the wrong color if that's what is was supposed to be.the tub was dirty even the sign in front of the hotel was torn. Booked through booking .com this is the place you would drive right by and go to the Hampton inn for double the money

    bedbug

    I do not recommend staying here! BEDBUGS!!! They had new mattresses as if they just got rid of bedbugs, i found one as soon as i checked. The manager is an asshole, would not give a refund or anything and i didn't even stay 5 minutes and i have video proof! He said they had an exterminator come out and they "didnt find anything". Unprofessional and unacceptable .

    BBQ running outside your room from the neighbors and rooms upstairs
    Patrick C.

    Terrible place. Management allows people to run their BBQ right next to your room, not the person running the BBQ's room, filling your room with noxious fumes, in violation of the NC fire code, and then won't move you to another room by lying saying they have no rooms available eve though they show available rooms on their website for sale. Dangerous location with potential for carbon monoxide poisoning; don't put your life in danger staying here. The rest of the place is okay, room was clean but smelled strongly of febreeze or something like that, breakfast is pretty good for a motel, pool looked nice.

    Non-smoking bedroom

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    Ask the Community - Quality Inn

    Review Highlights - Quality Inn

    The breakfast area was spotless and the food was what you'd expect for a free breakfast.

    Mentioned in 2 reviews

    Read more highlights

    Fairfield by Marriott Inn & Suites Morganton Historic Downtown

    Fairfield by Marriott Inn & Suites Morganton Historic Downtown

    (9 reviews)

    The Fairfield Inn & Suites in Downtown Morganton is a fantastic hotel with fantastic staff. Some…read moreeven communicate in ASL. I do not know much ASL but I thought that was nice that the employees know this language and the importance by management to offer this to guests. I arrived much later than I expected after my GPS took me on a scenic way rather than the interstate. But I was warmly welcomed and given the layout of the hotel and even offered a 4pm late checkout. The parking lot is large and well lit. So I didn't get much time in my room but it was an upgrade and had nice views and a sleeping area and a relaxing area. My room provided the comfort I needed to relax and had a lot of cable stations rather than just a handful. The WIFI was great as well. Breakfast was far above the other Fairfields I stayed with all the options available. They didn't skimp as there were several hot and cold options from cereals to fruit to eggs to sausage to bacon to oatmeal to biscuits to waffles. This hotel is on my list for a return trip.

    We have stayed at hotels literally all over the world and I have never had a better experience than…read morethis hotel!! To a person the staff was Outstanding!! Kandi and Gloria at the front desk went above and beyond to make us feel at home and welcome, seldom in all our travels have we had customer service come even close to this. We will definitely be back and will recommend to anyone that will listen.

    The Inn - Glen Alpine - Magnolia Suite

    The Inn - Glen Alpine

    (12 reviews)

    This is my first visit to the Inn and it did not disappoint! I have always loved big historic…read morehomes like this and Teresa & Craig have done a fabulous job with the remodeling & decorating. I have only seen 2 of the guest rooms so far but both are lovely! I am staying in the Bella which is the bridal suite. It is gorgeous & has an enclosed sleeping porch, now the sitting room. The furnishings are so cute and the bed is super comfy!! I slept like a baby last night which rarely happens if I am staying at a chain hotel. I love the claw foot bathtub, which also has a shower in case you don't have time for a nice relaxing bath. I also love the toiletries they stock in the bathroom. The shampoo, conditioner, body wash & lody lotion all smell fabulous! They also include other essentials like makeup remover wipes, shower cap, etc. They even have some bath salts that smell fabulous if you have time to enjoy a nice bath. Unfortunately this trip is for business so, I havent had much relaxation time. Also, my hubby could not join me this time due to his work, but we will definitely have to come back on a weekend to enjoy this wonderful place together. Since I had to be at my client site at 7:00 AM, I did not get to enjoy the full sit down breakfast this morning but Teresa & Craig packed me a nice go-to b-fast bag packed with all sorts of goodies including juice, bagel with cream cheese, a banana, and a delish Kind bar & even put a nice go-to coffee cup out for me so that I could take my coffee on the road. Also, I must say in this day & age I am very concerned about cleanliness at the big chain hotels and this place is immaculate! I have already booked some return trips as I am working on a project in the area for the next several weeks. I am sooo glad I found this place and would highly recommend it! Looking forward to my next stay! :-)

    What a great find on Expedia for the Morganton area! I was expecting to book a standard, corporate…read morehotel for business but took a chance with local accommodations. While making my way here I was a little worried but 10 seconds after meeting the innkeeper I was so glad I booked here. The inn is a beautiful, restored turn of the century home with huge magnolia trees on either side. The innkeepers take care of you and will accomodate any dietary or schedule needs you may have. If you are a light sleeper, use the provided earplugs to avoid getting woken up by the occasional train passing through at night. It didn't bother me at all. A comfortable room, a free upgrade, delicious breakfasts, and friendly, attentive service made for a very enjoyable stay. Looks like a nice spot for weddings and other events, too. Highly reccomended!

    Comfort Inn & Suites

    Comfort Inn & Suites

    (12 reviews)

    $$

    Had no issues here. Seems they're confused as to what era they want to be in. The lobby is some…read morekind of Italian spaghetti house meets in the middle of redoing the floor type deal. Whatever. It's one night in podunkville. Let's get through it. Do not use the "fitness room". You will hurt yourself. Two terrible treadmills and a Bo Flex from 1981. Don't bother. The rooms have very high ceilings which is nice and I had the handicapped first floor room so water goes everywhere but hey it was a newly renovated shower. However the removable head sucked. I just chalked up some beers from bdubs and the local gas station, watched tv and went to bed. No worries. Did check out their breakfast. No thanks. They were making eggs in their microwave in front of customers. Polite pass... and I'm out. In a bind? You'll make it just don't stay on the third floor. Rumor has it it used to allow pets and stinks to high hell. Get in get out move on!

    So we stayed here as we were picking up a new puppy and this was the only hotel in town that…read moreaccepted pets. The room was very clean and we had no bug issues as others have reported. This is probably due to new cleaning requirements for COVID. The room had no carpet which was welcome for a dog as well as easier for my daughter in her wheelchair. The floor was very clean. The staff was very friendly and helpful mor so than some in higher end hotels that I have stayed at in the past. All in all, it was a good experience for us.

    Sleep Inn - Awkward flood lights

    Sleep Inn

    (14 reviews)

    $$

    There is absolutely NO good reason to stay here. Trust me; you're not so tired that you can't drive…read morea few more miles AWAY from this location. The good: it has beds. The bad: no AC in the hallways so you work up a great sweat, a sliding wood panel for a bathroom door, no hooks anywhere in the bathroom, thin walls so you can hear every sound on the floor, flood lights blazing down right above the pillows (and your head) to really give you that unsettled feeling, and stains on the mattress separated from your skin by a thin layer of cotton. All for $100/night. Choice Hotels International may operate Sleep Inns through franchise partners, but those in power really need to visit Morganton and discontinue their partnership at that location. I have never stayed at a more disappointing, sketchy, and unmaintained Choice hotel. This location is harming your reputation.

    This place is SO So dated! Agree with other post…read more. Pocket door for toilet/ shower area -no privacy! Flood lights with switches in odd location. Adjoining room door so cheap it could be broken into. Only a shower. Sink area directly beside beds- no privacy. Old curtains! One can hear all noises - doors slamming. Back entrance has wooded area at door... unsafe. This location is not what I expected from a Sleep Inn nor for $100. Looks like a older hotel that remodeled to a Sleep Inn. Never again will I stay or recommend. If I stay at another Sleep Inn; I will view room first! Very disappointed and ready for morning so I can leave!

    Quality Inn - hotels - Updated May 2026

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