Management can not be trusted. Made a reservation for a room with king size bed. Recent heart…read moresurgery so I needed a recliner for the evening. When we checked in we were told we had been demoted to a room with double beds, hence no recliner. Told it was the managers decision, no reason given other than that. Very few rooms had been rented judging by the lot. Apparently someone more important needed a king. Management had no right to switch rooms on us.

The C'mon Inn is really the nicest place in town. It could definitely use a refresh of new carpet,…read morepaint and overall "freshening up" but the people there are great, location is great, community area is fantastic for gathering with friends and family and the prices are ok. Hopefully a remodel in the future to get the "old" odor out of the rooms but always my first choice.

Great hotel. Staff is friendly and knowledgeable. Clean and has a great cabin feel to it.read more

From the owner: Welcome to the AmericInn Thief River Falls, Minnesota the ideal location for your next stay,…read morewhether you're traveling for business or pleasure. We are proud to provide the amenities you want most and deliver them at the highest level possible starting with comfortable, quieter guestrooms. Our Thief River Falls hotel offers a variety of room types including suites with a whirlpool and fireplace. Wake up each morning to our free, hot, home-style AmericInn Perk breakfast and stay connected with free, hotel-wide, high-speed internet. Guests also enjoy our inviting, indoor pool and hot tub.

This property had the potential to be amazing. However it is very dirty, not maintained, beds and…read morebedding outdated and uncomfortable, as well as very noisy. We were there last week, you would think they could space people out in rooms with very few staying. We had two adjoining room and on the far side was a drunk group that puked and you could hear it two rooms over. Upon entering the buildings the exterior and hallways were trashy. The water park had just opened on Thursday and all the trash barrels were full. Bathrooms were not something you would want to use in water park. The entire property needs a serious cleaning and painting. The check in process was very slow. Sorry to see this property not taken care of, will not return.

Would not recommend. When trying to go to the waterpark, we waited 1.5 hours for someone at the…read morewindow to purchase our wristbands. There was a sign that said shift change. Shift change should never be more than 30 minutes. When checking out, the attendant was outside smoking (after watching us walk in to checkout and saw me standing there for 30 min) Finally when I approached him because I couldn't wait anymore he assured me he would check me out. It has been 2 weeks now and they are still holding my money. When I called to get it out the woman assured me I would get an email to send my back to release my funds. When I was trying to explain the situation, she continued to cut me off and not listen to anything was saying. She said, " I will personally handle it myself at midnight and have the form to you right away" That was just a lie to get me to stop complaining. I will never return to any of their properties. Absolutely disgusting behavior, customer service and terrible management. All while holding my money, I left our room in pristine condition when I left so there was absolutely no reason to hold it for 30 days. Lazy Lazy management and employees.

Shout out to this class act !!! The room was clean and comfortable. I appreciated the full kitchen…read moreand all the Comforts of home . The staff was friendly and very helpful ! Highly recommended !!

This is the nicest hotel in the area but it leaves a lot to be desired. Upon check in the young…read morelady working seemed very confused on how to check me in. It took quite a while. My room was directly across from the elevator so I heard it every time it opened. The lobby, pool, and fitness room were clean and tidy. There's a small variety of snacks and drinks available at the front desk. They offer breakfast in the morning. It consists of waffles, muffins, yogurt, cereal. They did offer varying hot food (written on a whiteboard) such as biscuits and gravy or sausage and eggs. There was a juice machine and hot chocolate as well. My room wasn't the cleanest and needed some TLC. The inside of the shower curtain was yucky, the toilet seat was loose and you had to flush 2-3 times, the fridge had crumbs and spilled liquid inside. The bed was rock hard and very uncomfortable. The carpet had many various stains. And almost every wall had peeling or chipped paint. If this is the best in the area, it's probably your best bet but don't come with high expectations.

It was a very nice place for the price. The beds are super comfortable with multiple comfortable…read morepillows. Friendly front desk staff. Coffee and breakfast options in the morning. The room was very clean and comfortable.

Very old place. Needs major updating. Paper thin walls. Neighbors dog barked half the night. Could…read morehear neighbors shooting video game half the night. Could hear people coughing like they were in the same room as me! The jacuzzi tub was dirty with pubic hair floating in it. Uncomfortable bed. Barely slept. Won't ever be back. Rather sleep in my car. On a positive note the gal at the front desk was very nice and friendly. The pool was also closed for maintenance.

By the looks of your response it appears we haven't been the only ones you or your staff have been…read morerude with. Bottom line, it shouldn't matter where I am from and you can treat people how you like, we just don't have to come back and give you more business! No problem, plenty of other great places to stay in Thief River.

We stayed there on my first day here in thief river falls. We stayed 2 nights.The only downfall…read morewas trying to reserve a room. Called numerous times no answer. Other then that it was cheap and clean. It has changed it's name to Cedar Grove.

They signed for a package I had sent to the hotel and it disappeared before I got it. Management…read morewouldn't even look at security footage to confirm what happened to it instead they insulted me over having a package sent to the hotel. Never have I been treated like that. They cater to extended stay and business travelers, they should be able to accept deliveries.

The hotel was a very pleasant surprise in the middle of the Minnesota tundra. Very clean and…read moremodern. I wasn't afraid of taking my shoes and socks off and walking across the carpet. Don't waste your time though at the breakfast buffet. It was poor at best.