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    Quality Inn University

    2.3 (59 reviews)
    ModerateHotels
    Open Open 24 hours
    Updated over 3 months ago

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    cockroach.

    Crockroaches, when I called the office to tell them there was a cockroache that came out of desk in the room and was on my dinner, the only response was; "Did you want me to send someone to pick up the body". Highly disappointed!

    Chillin watching BET and waiting on the pizza to arrive
    Laya M.

    Nice size flat screens, clean room and way better than I imagined. My Dad booked this room for me and my sister without our permission and we were a little upset that it would be dirty and dangerous but it's actually the opposite. The housemaids didn't come get our trash so I took off a star

    Mysterious red stains on the sheets

    I don't think they clean these rooms between guests, more likely they ask the gardener to just go through it with a a leaf blower. It is absolutely disgusting and I am amazed they can stay in business. I just checked in and haven't really checked the room in great detail but the sheets have cigarette burn holes, pubes in the shower, everything is stained and it's just awful. Do yourself a favor, just sleep on the street. Maybe Berkeley doesn't have as many homeless people as we think, maybe they are just regular people that came to quality in and just decided that Nope, street is better than this place!

    Bruce H.

    I've stayed here 4 times in the last 4 years. The rooms are small but clean. They are in the middle of a renovation so the place is a little torn up but i didn't have any issues with it. I've seen complaints which seem trivial. If you have a problem with the room price, become a Choice Hotels member where you can save $. Quality Inn is a mid level hotel. Comfort Suites is more of a business class so maybe spend the money if your concerned about size and quality and the same goes for the complementary breakfast.

    View from inside. Room looks newly renovated.
    Paolo B.

    Not sure why a lot of reviews complain about cleanliness and the rooms smelling terribly, but we had a surprisingly pleasant stay at Quality Inn University. It was among the cheapest hotels we could find in the Berkeley area and we were reading all these negative reviews, so we did have low expectations. The neighborhood may be a bit sketchy but we felt safe overall. From our perspective, the hotel looked newly renovated. At least we think the paint looks new. The entire complex is well-lighted during the evenings. It is located on University Ave and is a good mile away from UC Berkeley. Very close to Trader Joe's. Parking lot is pretty small. Room is good-sized. Massive mirror with some really bright lights. No bed bugs (at least in our room). Will definitely stay here again.

    room with king size bed
    Summer M.

    Quality Inn is OK. It's right off the freeway on University Ave, so it's easy to find if you're coming from out of town. Reasonable rates for the Bay Area, clean atmosphere, small rooms (made even smaller with a king size bed) with satellite TV and a good sized bathroom. They offer a complimentary continental breakfast which is pretty decent. Two things kept me from giving a better rating. First, the parking lot isn't large enough to accomodate all guests (I'd estimate maybe half the guests can park there) and the lot was full when we arrived, so we had to find street parking. Univesity isn't that bad of a street but the area around the hotel was kinda sketch. We had to walk a couple blocks through transients and weed-smoking loiterers, in cold windy rainy weather. Blech. Second, at around 9am the housekeeping staff came through. I know this because we were woken up by a maid opening our door- which in a small square room with no hallway, she opened it up to see us in bed- saying "Whoops!", then closing the door. I realize we forgot to put the 'Do Not Disturb' sign out, but the door was locked and what happened to knocking and announcing "housekeeping" BEFORE entering? Geez.

    Brett W.

    Absolutely horrible! To begin with, the rooms are small, the parking is insufficient, the refrigerator didn't work, the keys kept malfunctioning, there is no safe to secure valuables, our window faced a cement wall, the floors are dirty (I wiped some spilled water in the cramped bathroom/sink area and was disgusted with the grime), and the walls are paper thin. The bonus? Our room (107) was adjacent to the housekeeping closet! Each morning we were awaken to loud talking by the maids beginning at about 7:00 am. It gets better - around 4:00 pm we were getting out of the shower, not yet clothed when a housekeeper opened the door without warning (the room had already been cleaned). Wrong room? Looking for valuables? But yes, she got the birthday suit surprise! Upon checkout we tried expressing our displeasure with the front desk with no resolve. The price is not that great of a bargain to warrant a return.

    Our bed in room 107
    Joy P.

    On the way to Oregon my husband and I stopped in Berkeley. We'd planned to camp at Lake Chabot but given the 10 pm curfew decided to buck up and find a cheap hotel instead. Driving down University to find another hotel, we saw the Vista Inn & Suites and decided to Google it on the ever helpful iPhone. It looked newer and nicer than most of the cheap sleeps, and indeed, after calling found that it was $99 a night including tax, parking and breakfast. We were sold. We stayed in room 107, which was tucked back in a corner. For the price, I'd expected a Motel 6 type place, but was pleasantly surprised! The room (as well at the hotel) had just been remodeled, and looked like a cute (albeit inexpensive) boutique hotel room. In Santa Barbara,this place would go for $250 + a night. Our room had an awesome king size bed, a plasma tv, and a great bathtub (which I enjoyed since I don't have a tub at home.) It was close enough to campus, as well as a bunch of fabulous restaurants. And I slept wonderfully. No noise, nice mattress, awesome black out curtains! The breakfast was a normal continental, cereal, bagels, danishes, yogurt, coffee etc. Nothing special, but appreciated none the less. Vista, Inn & Suites, we'll see you next time!

    King size
    Jon B.

    If your in the Berkeley area and your in need of a quick night inn. This place is it! The Pros: Is that you get a flat screen w/HD cable TV,Coffee Maker,small closet, wide sink,bath,yadi,yada,yada,yada....whatever its complete here. The Cons: Weak cell phone signals here, going 4G is a pain, use their free WiFi it helps a little bit. Rooms are decent but having a king sized bed inside takes up a lot of room. Ouch! how many times must my knee hits the corner of the bed? My other gripe is that the pillows are too small, you can't even use them for pillow fights but just throw them at people. The Dream: I just had a moment of two hot Berkeley chicks in Victoria Secret lingerie pillow fighting on that comfy king size... feathers flying everywhere... sigh... bummer. The Service and The Free: You get a friendly front desk lady,free parking,free wifi and don't forget to get a couple of free sweet bear claws for breakfast. QUICK TIP OF THE DAY: The shampoo here smells like my grandpa's pomade, so bring your own Head & Shoulders.

    Breakfast at 9am.
    Matt B.

    The location for this hotel is great! Walking distance from U.C. Berkeley, with tons of eating options nearby. Cleanliness was a bit of an issue. On our way out I realized that sheets had a small blood stain on them. The breakfast was a joke. It was picked clean in short amount of time. Another guest told us he got a cup of coffee only one of his six days. what was left of breakfast at 9am was bruised, nasty apples, a bagel and a half, an old sausage patty, some cereal, and some milk that may have been left out too long. I went looking for a plastic knife for my bagel, and looked in the back room of the breakfast area. What I found was a bathroom/food prep area (incidentally, the toilet seat was left up). Disgusting.

    A double room for 2 adults and 2 children

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    Page 1 of 2

    Ask the Community - Quality Inn University

    Review Highlights - Quality Inn University

    It is located on University Ave and is a good mile away from UC Berkeley.

    Mentioned in 2 reviews

    Read more highlights

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    I booked this place last minute for Cal Day at UC Berkeley, so reasonably priced options were…read morelimited. Given that, I felt it delivered exactly what I needed. For those leaving negative reviews, this is a case of getting what you pay for. The biggest plus was the location, an easy walk to campus. The staff were also very accommodating, allowing me to check in early and holding my luggage for a few hours after checkout, which made a big difference. That said, it's more of a hostel-style setup. My room had a shared bathroom, the water pressure was weak, and the mini fridge was noisy enough to keep me up at night. The walls are also quite thin, so you can hear neighboring rooms. Would I stay here again? Yes, mainly for the convenience. Next time, I'd just plan ahead and book a room with a private bathroom.

    i booked this place last minute. i filled out the form and said id be there at 12. upon arrival the…read moreman said i was lucky my room was clean. during my stay the shower head was broken and i could not take a shower. random hairs were all over the shower and room(not mine because these hairs were extremely long. i called and asked for atleast a partial refund and the same man got extremely angry. he claimed i broke the towel holder (first time in history he's seen anyone do that according to him). apparently i broke the toilet as well among other items. i asked for a higher up when he claimed he was just a manager and he said no then hung up. more importantly they barred access to the fire escape! im extremely upset about the unprofessionalism. i'm currently on the phone with the fire department and many more phone calls will be made. edit: the "manager" turned out to be the owner. over the phone he told me to turn around from my 7 hour drive home to talk in person with a smug tone thinking i wouldn't do it. i came back and as soon as he saw me he got aggressive yelled, and acted like he was about to hit me. he claimed i personally installed the broken plastic shower head (i was here 1 night and didn't even get the chance to take a shower because of the condition of the shower) and got rid of his steel shower head i asked to see the damage he claimed i did to the room and also to let me take pictures of the fire code violations for my report. he also yelled at me because i left my room at 11:02 and not 11:00 and according to him this was an extremely huge problem for his empty business. also made a huge deal about me checking in at 12 and not 3 (check reservation pics below) he threatened to add charges to my card, cussed me out and told me to leave. not to mention i just noticed rashes on my body. upon checking in there was mattresses leaned against the lobby (didn't take pics) which leads me to believe there's some kind of bed bug problem. spend a few extra bucks and stay at an airbnb or ANY other hotel. the restaurant next door seems to be operated by him as well. i can see why both businesses were empty throughout my entire stay.

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    Please stay far away from this hotel. The odor throughout the property was overwhelming and…read moreunpleasant, with strong smells of mold, mildew, and cigarette smoke everywhere. The host at the restaurant was unfriendly to the point where I almost walked away, although I will say that the waitress I had was very kind. I requested housekeeping multiple times during my stay. I was later told it was not completed because my "Do Not Disturb" sign was up during cleaning hours. However, during previous stays at this hotel, staff still knocked on my door to ask when they could return to clean the room, which made this explanation extremely frustrating. On two separate occasions, front desk staff told me directly that my room would be cleaned, and it never was. One front desk employee was dismissive and spoke to me with an attitude that made me feel disrespected. To make matters worse, the hotel uses automated text messages sent from "Glenda." I responded around 11:30 AM requesting housekeeping because I had work calls scheduled. I left my room for a period of time, returned to find it untouched, and later received another text stating they were unable to clean my room due to a high volume of rooms. This contradicted what I had been told earlier and was extremely disappointing. The room itself is in serious need of updates. The walls are extremely thin--I could hear doors slamming, people yelling, and even the person in the next room using the bathroom. The lack of soundproofing made it impossible to rest or work. For someone staying away from home, this was one of the worst hotel experiences I've had. I ultimately checked out early and went straight home.

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    I stayed here with the fam for the annual family reunion in the Bay area. This is a great option…read moreif you're in area. Front Desk/Booking: My reservation was booked through a 3rd party portal this trip as I was using points to pay for this one. No issues and once I notified the front desk attendant I was a World of Hyatt Member she gave me all the perks without hesitation. (Daily bottled waters, late check out options, etc) The lobby is very spacious that can easily hold 100 people with modern contemporary decor Room: The room was clean and the furniture was new and in great working order. The TVs were modern and all channels were there. The bathroom was spotless and housekeeping team were very friendly. Amenities: The gym on the first floor by the lobby was great. Medium sized with dumbbells for free weights, a multi-purpose cable pull machine and plenty of cardio options. All the equipment was new and the gym was clean. The morning breakfast in the lobby was great. The warm food options of eggs and sausage were my favorite along with oatmeal. Shout out to the fresh coffee and hot tea selection Location: This is where this property really shines. Located right off the freeway makes it very convenient. It's at the end of bay street which is a mixed-use shopping, dining, and entertainment complex situated along Shellmound street. Located right outside the main entrance, it's a quick walk to great dining and shopping options. Overall, I would definitely stay here again if I'm in the area. Safe Travels!

    Came here for a conference and it included a breakfast provided by the hotel. The food was great,…read morequite a breakfast spread that included fresh fruit cups, yogurt, oatmeal, sausage, scrambled and hard boiled eggs, topping included: raisins, cranberries, sliced almonds, pecans, shredded coconut, etc... The conference room was spacious and comfortable. We used the wall mounted screens to attach our laptops and project out and discuss our work. The staff were helpful, friendly and responsive. The bathrooms were a short walk from the conference room and were clean when we needed it. This was my first time visiting this hotel, for what we did it was good. I'd suggest coming here for a day long conference and perhaps a place to stay if you're visiting the Bay Area!

    Quality Inn University - hotels - Updated August 2026

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