We've used the services of Goodwin Street Medical Supply numerous times since late 2025, the most…read morerecent being today, 8/10/2026. We went there to consider buying an upscale walker for my husband. The very knowledgeable staff spent a lot of time with us describing the pros & cons of various walkers. Michelle, along with a couple other company employees, assisted in demonstrating various types of walkers. In addition, she explained the Medicare payment allowance upon receipt of a prescription from the physician. She spent a lot of time with us and there was never any pressure to purchase anything. She made very helpful recommendations based on the needs of my husband. A few weeks prior to today's visit, we went there to find a walking cane for my very tall husband. Whether it's a small, inexpensive item or a high-end piece of equipment, you get their undivided attention. We've always been treated with so much respect and they never fail to provide the best possible customer service. We will definitely return to this company when the time comes for us to make a purchase. As mentioned above, we've become repeat customers for obvious reasons. Linda & Jake

Good personal service with instructive proprietors. Very concerned that their customer's needs…read moreare filled

What an amazing company I was from out of town, needed to recharge my Imogene portable oxygen…read moremachine. And they were happy to help me. They also loaned me an extra battery & car charging plug. Which we returned to them the following week when we were back in town. I can not say enough how much help they were. Wonderful people & company. They care.

Good customer service and helping the customer to figure out what will work best for them. Took…read morecare of the insurance part and shipped something that they didn't have in stock.

Cottonwood is blessed with a great medical supplies store with a very kind and professional staff…read more I highly recommend going here if you need medical stuff!

All-Med only gives 24 hours to return faulty and/or improper fitted items. Don't use their…read moreservices. Amounts to a SCAM!... BBB, "THIS BUSINESS IS NOT BBB ACCREDITED" ... Oops, they lie too!

I am so grateful for All-Med and Alfred for coming through for my family! We were vacationing in…read moreArizona with our medically fragile 4 year old and the elevation really affected him and we went through our oxygen tanks fairly quickly. After visiting 2 other medical supplies companies (Lincare and Rotech) and being completely let down and misinformed I am so grateful we found All-Med! Alfred quickly took care of us and exchanged our empty tanks for full ones! Saving our vacation and helping us avoid a medical emergency! Excellent service! Amazing customer care and I'm eternally grateful!!! Thank you!!!!

I wouldn't do business with them at all but the only other medical supply in town is even worse. I…read morewas prescribed CPAP in Feb and wasn't able to get it from them until mid May. They didn't have an RT to go over it with me so they sent it from Cottonwood to Flagstaff and I had to figure it out myself. My physician has now ordered an oxygen study and I have yet to hear anything from them for 2 months. I have given up. I guess they don't think having oxygen saturations in the 70s and 80s is important enough for them to contact me. I think it's time someone opened up some competition for them in Northern Arizona. Don't do business with them unless you have to. Do whatever you can to find someone else.

This business has closed down, and is now out of business. Interior has been emptied out. Real…read morepity, too, as it was the only Medical Supply in Flagstaff that was open until 6 PM -- everyone else closes at 5 PM.

No customer service! No selection of scrubs! Wow. I walked in there for the first and last time…read moretwo weeks ago. As a health care professional, I was excited to see this store on 4th street so I could spend my money on a local business instead of mega online company. I am willing to pay more for the convenience of walking out with scrubs rather than waiting for them in the mail. As the only customer I'm the store I didn't even get acknowledged by the male employee sitting at the counter who clearly saw me. As I browsed the few racks i noticed none of the scrubs are organized by size, just hanging intermixed. The selection was very limited and the colors and patterns were obviously selected to save them money. Unfortunately this store is doomed and will be another failed business plan. Here's a couple free business tips; greet your customers as they enter, ask if they can help you find items, buy inventory that people will want to buy! And organize your store, people can go to the Goodwill if they want to waste their time sorting through clothes.

Lincare is a horrible company to communicate with. When you place a call, someone for a foreign…read morecountry answers and read from a script. Without asking "what is your problem they immediately try to get you to make a payment. Getting information about your account is nearly impossible. Don't use this company if you can avoid it. No specific office, Lincare and it's family of companies.

The staff is very knowledgeable and helpful. I'm a caregiver and have had to call a few times. One…read moretime the tech person came to the house and explained all the equipment to me. Wow was that ever simple, helpful, and very effective.

Since Lincare merged with Reliant their efficiency has cratered. I switched to Centerwell for…read morebetter serivice.

Very disappointed with the service offered at Lincare. We were vacationing in Arizona and the…read moreelevation affected my four-year-old medically, fragile son, and we quickly depleted our oxygen tanks. On Monday 4/13/2026 Our DME here at home attempted to contact Lincare several times to assist us with refilling some tanks. With no response. I went in person with my prescription, trying to avoid a medical emergency and having a rush to the hospital. Just needed to swap out tanks and they were unable to assist. Stated I needed to "be a customer" I offered to pay for the tanks and they didn't budge. Customer or not member or not having compassion is essential in any business especially in the medical field! Very disappointing! We ended up being able to swap out tanks at All-Med in flagstaff.

Kory Johnson owes me $289. I was told by his receptionist that he would bill Medicare and I was to…read morepay upfront. This was a lie. Kory Johnson told me he had not submitted a claim to Medicare months later. He told me to submit my claim to Medicare myself. Kory Johnson/Sleep Medicine Solutions does not have an account with Medicare. He is stealing from old people. How shameful. If I could give 0 stars i would.

Never return my calls never text me back got my money and now nothing what is going on? I am…read moreworried I have been scammed.

The most unproffesional company and personnel! Had…read moreprescription sent to them 7/9. Did not here from them, so I contacted Mayo. Finally got a call that my CPAP was ready in Phoenix. I live in Prescott. After several phone calls with incopetent people, I has an appointent in Prescott @ 4:00 on thursday. At 3:45, they called me to reschedule. I was 5 minutes away, saying the driver was just leaving. Rescheduled for 9:00 Saturday. After waiting 15 minutes when the person was on the phone, i said my appointment is for 9:00. Then I got attitude from this AH, and I became unproffesional and tore into him. telling him to stick the machine(you no where). He called the police to have me tresspassed. There is no way I'd ever go back there anyway.

I worked for this " OUTFIT" for over a year and they were the worst company that I ever worked for…read more(delivery), and I'm 63 so I've worked for quite a bunch of companies over the years. We are talking about a company that delivers "MEDICAL OXYGEN" not pizza. They have dropped the ball so many times, it was hard to face my "PATIENTS" not customers, as Lincare titles them. Sad and embarrassing.