Husband and I went in for a complete new set up. Coby helped us and was very well informed on…read moreeverything we asked about. They have pretty much anything you can think of for any need. They also do tire repair in the back. The communication is amazing, very welcoming and it doesn't matter if your new or experienced rider. 10/10 would definitely recommend this place and we will definitely be back.

I wish I could leave 0 stars. I bought a motorcycle from this dealership on 29 Oct. 2025. On…read moreNovember 26th, I got an email saying that they "apologize" but they still didn't have the title to send to my lien company but they should be getting it "soon". On December 9th, another email "any day now". December 17th, "by the end of the month". December 31st "they are going to over night it by Friday" (Jan 2nd). On January 8th "should be shipping to us tomorrow". During this time frame I have had to waste time getting an extension on my temporary plate, which expires in a few days and you can only get an extension once, so after that I am not legally able to ride the motorcycle that they sold me. In addition, I am having to deal with the Credit Union who is threatening to increase my current APR because they haven't received the title yet. So here we are, 71 days in, still no title, and only a few more days I'm legally allowed to ride my bike. My next step will be a lawyer, why should I pay a penalty and for documentation fees for documents I haven't even received and for a motorcycle that I can't even use?

thanks to Zac and crew with Savannah Indian they did a great service on my Indian Chieftain Classic…read moretrike they got me in and out in a timely fashion. no problems thankd

100% hands down the best place to bring your Harley Davidson! I had my 06' Street Bob at Harley…read morefor over a month getting a routine service. After I picked my bike up there were still issues. I was in the area and stopped in to just check out Cycle Ward, best decision. Clay and his entire staff were completely professional. Clay took the time to look over my bike and gave me a few recommendations, even went out of the way and tightened up a few nuts and bolts that needed attention. I will be back for a full service.

I was planning a trip to ride the Dragon's tail and decided to get new tires prior to the ride. My…read moreneighbor recommended the Cycle Ward so I decided to give them a try. I went there and they researched tires for my Bike and gave me a price on two tires for $646.45. Most money I have ever spent on motorcycle tires. But apparently, my bike has an odd rear tire size, so I agreed. Prior to ordering the tires they asked me to pay up front for the tires which is totally understandable. So I went by there to pay and schedule an appointment time to install the tires when they arrived. On my bill it is clearly $436.87 for the tires. So I paid for the tires with my credit card. Later, that evening I looked at my receipt and saw that I was not charged the above stated amount - I was charged $454.13. There was an additional charge of $17.26 because I used my credit card. Now, I understand that there is a service charge to the vendor when they accept a credit card payment. Hey, that is "THE COST OF DOING BUSINESS"! But what really bothers me is that I was never informed about the added charge prior to using my card. Had I been told about the charge I would have stopped by the ATM on my way to Cycle Ward and paid in cash. I WAS NEVER TOLD ANYTHING! The next day (Saturday) I called to discuss the issue but they were closed so I sent them an email. They responded to the email on Monday simply stating that that was there credit card policy and they stated that there was a sign on the desk stating the policy. Gee, my Bad. I should have perused the office and desk closely to check for their billing practices. Silly of me for thinking that they would verbally disclose their policy to me and give me the chance to pay is cash prior to the purchase. But, you know what. If they had said to me. I'm sorry we should have made the extra charge clear to you and deducted the extra charge from the final bill - then this would have been a five star review versus a three star review. The work they did was fine (even though they left a socket on my bike which could have flown off and caused problems). BOTTOM LINE: Very unprofessional secretively passing on a charge that is normally paid by the vendor to the customer and worst of all - sticking to their guns when the customer complains.

I've had nothing but good experiences here. After a while these folks treat you like family. Vinny…read moresold me my second bike at this Dealer. He was incredibly patient with me while I went back and forth on deciding between 2 bikes. While I was getting the paper work settled he went so far as to tab ALL of the important information I'd need in the owners manual; from the break in period to the maintenance stuff in the back. He really went above and beyond, and I love my Breakout. The parts department is equally impressive. Didn't take long before I wanted to change some things to personalize my scooter. Rodney in parts is incredibly knowledgeable. When you are looking at replacing things he'll make sure you don't forget the gaskets and/snap rings that you may need to complete the job. While I primarily deal with Rodney all of the guys at the desk are awesome. I've also bought parts from Rudy, and he was great as well. These guys are either techs in a past life or they wrench on their own bikes. In my experience, they know their stuff. Finally, the service department. Fortunately, I haven't had to have much to do with service. Take care of your bike, and it'll take care of you. I did have the privilege of having the master tech, Allen work on a few things. I'm thoroughly impressed with how well he knows these machines. I can't speak on the negative reviews on here. Seems they were years in the past. I will say that if you are patient with folks they will be patient with you. Be courteous, and it'll come back on you. They are here to provide a service, and in my experience I've been met with nothing but smiles and professionalism. - Top Gun (BY)

Came by due to bike issues with a friend's bike while taking a road trip. They diagnosed a bad…read morebattery which they had in stock. Replaced and back on the road. Everyone was nice. The parking lot was massive . Inside there was plenty of clothing apparel for all genders.

Awesome place with incredible work I went in for a part and…read morethe gentleman there was very helpful and polite He showed me some of the bikes they have there and from the mechanics to the paint work these guys are definitely pros

From the owner: We specialize in creating and working on custom baggers. Our customer service and expertise is bar…read moreto none and our customers get great prices, service, and the best results when using us.

had a leveling kit and airbags installed on my brand new GMC truck by Linex---…read moreunfortunately the leveling kit was installed incorrectly and the result was a cut rubber boot on my half shaft. Linex denied fault but after an inspection by Critz it was a wrong bolt that caused the damage. Linex did admit fault but wouldn't pay for the replacement half shaft which cost us 400$. they did install the part but I feel they should have paid for part as well. Can't recommend a business that won't stand behind their work.

Three leveling kit three covers and no problems. Excellent customer service. I would highly…read morerecommend this establishment.

Chad has always been a go-to guy in the motorcycle community for his low prices and quality work…read more He is well known; especially for the bike nights his shop hosts. He provides a great hangout for the bike community to get to know each other and raise funds for charity or fallen riders. When I needed CWR, they came through. I wrecked my bike and needed to send it to a shop I trusted. Everyone I asked recommended CWR. Chad immediately took my bike in and looked at the damages. The service from beginning to end was so smooth and fast. I felt great knowing my bike was in great hands. Once CWR and my insurance worked everything out, I bought another bike from Chad. I will continue to take my bike to him for the quality work he provides and the top-notch customer service. Thank you CWR team for helping me out!

I've had nothing but great customer service from Chad Walton @ CWR with all of our part/supply…read morepurchases. They play a big part in the local and regional bike scene. Staff is professional, friendly, and most important knowledgeable.

Well, I called to get a tire put on. They are very rude and They told me to drop it off. They can…read moreget to it when they have time so I dropped it off on a Monday. Went back on a Thursday still wasn't done I understand they're not a maintenance shop, but they do offer this service when I walked in on Thursday there was no one in the shop and they were just standing around talking this place, definitely needs new employees will not be going back

Typical corporate nonsense:  I spent a WHOPPING $700 + on a…read morehelmet to protect myself while riding (this is full price by the way, good luck ever getting the specific helmet you want on sale), and Cyclegear put this expensive order in the hands of FedEx for shipping purposes. After a few days the tracking information shows that it is stalled and not moving between destinations. When I contacted FedEX to find out what's going on, they freely admitted that the shipment is lost and at some point between transfers was not scanned in, even though the trucks that were moving it reached their destinations. They informed me that they could do nothing unless Cyclegear submitted a claim or a ticket on behalf of the delivery.  I contacted Cyclegear to get them to resolve this issue and of course, they pulled the same old Corporate nonsense. "we can't do anything about this. I don't know what FedEx is talking about. We can't submit any tickets. I don't have access to those systems." yadda yadda yadda. just stonewalling me while holding over 700 of my hard earned dollars.  I then explained to them that the North Charleston Store here appears to actually have the helmet in question in stock, and that I would just go and pick my helmet up from that store's inventory. just refund me for the Helmet i ordered and I will repurchase there since it's available. i PAID for this helmet in full. you HAVE what I paid for. just let me pick it up since your shipping failed.but no. of course not. Cyclegear sees fit to take my money and give me NOTHING AT ALL in return. No recourse. Cyclegear is taking no action to resolve this, just leaving the lost helmet eternally in limbo with FedEx and offering me no compensation. Something that would be so simple to solve becomes impossible because some stooge in an office hiding behind a phone is too lazy to fix it.  This is a lifelong boycott. I am an avid motorcyclist who lives covered in motorcycle gear, and I will never spend money with Cyclegear, Revzilla, J&P cycles or any of their puppet shell companies ever again. And if that helmet ever does arrive (which I seriously doubt it eve will, FedEx was clear on this) I'm immediately returning it. You will never get my money again, because you lack the basic skills to deal with simple situations in a fair and courteous way, and that is unforgivable for a retail business.