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    Quality Mufflers & Brakes

    3.3 (7 reviews)
    Open • 8:00 am - 6:00 pm

    Services - Quality Mufflers & Brakes

    Routine automotive maintenance

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    8 months ago

    great service and they were super honest and affordable. will go back if needed honestly.

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    1 year ago

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    Shields Auto Center

    Shields Auto Center

    (19 reviews)

    This was my first time ordering a new vehicle and Mark made it super easy and was very helpful. He…read moretook the time to explain all the options and answered all of my questions. Placed my order and it was in sooner than I expected. Shields was a great place to buy from, and Mark was an excellent salesman!

    The initial process and experience was good and I thought I received a fair deal overall. My main…read moreissue is that during the purchase I was lied to about the lifetime warranty and being allowed to do my own maintenance. Both the salesman and the finance person told me I could do my own oil changes as long as I called the warranty company first, gave them my mileage, and kept all receipts. I was told that if I didn't do this then they would reject any claims. I read through all of the warranty information over the weekend and there is a sentence that states self-performing maintenance does not meet the requirements. I went back to the dealer the following week to discuss this with them and see if at a minimum I could receive discounted oil changes if I brought it back to them. The salesman denied saying I could do my own oil changes and the finance guy admitted to saying it and said it was a mistake. I asked if he could discount the oil changes and he said he would need to speak to the owner. The finance guy came back and said that I could use someone that can do the oil changes for less. I asked if the owner was unwilling to work through the problem and he said there was nothing he can do. I clarified that there was nothing he wanted to do because the sale was complete. So, I asked if it was customary for them to use misleading statements and lies to make the sale and then move on and I was told that was not the type of dealer they are, however it clearly is. I'm also a member of the Farm Bureau and as a member we receive a $500.00 discount on certain vehicles when purchased new. They refused to accept the certificate because they told Ford they sold the vehicle the prior month to receive the incentives and that was why they could offer it at the current price. I spoke with the Farm Bureau and they said once the vehicle is listed as sold, they could issue the rebate and discuss it with the dealer or Ford. Farm Bureau members be careful when considering this dealership. In the end it is ultimately up to the buyer to review all documents and fine print so that is on me, I just wanted to let others know of my experience with them and that I will make future purchases somewhere else.

    Quality Mufflers & Brakes - autorepair - Updated September 2026

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