Absolutely would not recommend this shop. I have left many reviews on different platforms, making…read morepeople aware of the issues I encountered upon trusting them with my vehicle. as you will see in their responses to every person who leaves a review, they take no accountability for any issues a customer may have, but they chose to blame the customer, and down play any concern that the customer is addressing. I highly suggest to go to social media to check any shop you are entrusting with your vehicle including KAAMS. Check your local news source in Champaign there you will find the integrity, and values that a shop may hold, the truth lies within the customer's, not the responses, and excuses of a shop.

Melissa and Cody were so kind and patient. They made sure I understood everything I didn't know…read moreabout my car and offered genuinely helpful suggestions with my best interest in mind. The work was efficient and thorough, and pricing was very clear. I would absolutely recommend them!

Great service from friendly individuals -- had to get quite a bit of work done and prices were…read morereasonable with a quick turnaround! I had all new tires & brakes put on and I'm so happy with the service they provided.

Go ahead and spend 528$ for just a muffler repair or 140$ for same repair at Reds muffler shop in…read moreUrbana...yes seriously i got gouted at both places...and no i did not nor will not get paid for this review

Great mechanics. Great communication. Great experience. Helped figure out the most economical way…read moreto take care of my repair. Even dropped me home.

With an older car (assuming it is in good mechanical condition) and no collusion insurance, one…read moremoderately inexpensive way to fix that car after an accident, is to remove parts (especially body parts and certain mechanical parts, e.g., the radiator) and use them instead of new parts. However, it takes a good auto body shop with skilled personnel to provide that expertise and service. Central Illinois did an excellent job on my car; they even found a Kia sportage (blown engine) of the same color to use for parts for my car, to eliminate the cost of a new paint job. FYI, with insurance, the insurance company will often pressure you to select a repair shop that will use cheaper new parts to save the insurance company money. YOU MAKE the FINAL SELECTION for the repair shop, so work that has an insurance company behind it would ALSO be best done at a reputable and highly competent body shop, like Central Illinois.

These folks were amazing. They realy stick by their work with integrity. They allowed me to stay…read moreon their lot in my 1995 GMC van while waiting for the parts to come in, and I was stranded on a cross country trip. Their kindness is rare in the world we live in and it truly is a family business.

They've worked on my car for 10 years, diagnosing and fixing a variety of problems. Recommended by…read morea friend who had them work on his vehicles for many years. They are trustworthy, provide informed choice, and make sure things are done right w/o pressuring for unnecessary repairs. Patrick, Julie, Jeremy all tell it like it is--give honest opinions about what needs to be addressed in the immediate future and what can wait, how to tell when it's time to address longer-term issues, offer budget-friendly, creative options when able, etc. Have also worked me into a busy schedule when issues were serious and/or to accommodate my work schedule. Pricing is competitive. Personable, real people. Offered me lunch one day when I was waiting and someone dropped off a meal for the crew. Overall, a solid small business--I definitely recommend!

I had Gallo- Miller repair damage on my truck. When I picked up the truck I looked at the repair…read more The work was fine. I opened the driver's door and a big dent and scratch inside the door frame. I pointed that out to the manager. His response was that they would never make that mistake and it was me that damaged the truck by slamming my seat belt buckle in the door. I 100% know it was not there when I dropped off the door. They will not take responsibility. I would never use them again. Their reputation for being a premier service is incorrect. By the way I showed them the seat belt buckle, it looked brand new with no scratch or scuff any where. Stay away!!!

Very efficient, patient, fully explained my estimate. Consistently deliver what they've promise.read more

"I've been bringing all 4 of my vehicles to Anderson Automotive for quite some time now, and I…read morecan honestly say he is hands down one of the best mechanics around. Not only is he incredibly skilled and knowledgeable, but he's also honest and transparent, which is something you don't see often these days. The labor rates are fair, and I always feel like I'm getting the best value for the work that's done. He takes the time to explain any issues and is never pushy about unnecessary repairs. If you're looking for a mechanic you can trust, I highly recommend Andersons Automotive. you won't be disappointed!

Since my last review Jim (Anderson) has sold the place to Ryan, a longtime employee at Andersons…read more This happens often in family owned businesses, and in this case it worked out great. Ryan continues Jim's commitment to doing excellent work and helping customers maintain their automobiles at reasonable prices. More than once Ryan has told me that I'd save money taking my car elsewhere to a place that had the tools to do it. One minor change is that Ryan no longer wants to do oil changes as the costs of having so many different brands and grades of oil in the shop had become prohibitive. He'll do them, but he wants something like $50 as he now goes to the store to buy the oils you want to use. That said, he's always been extremely honest and affordable whenever we've had repairs done there. It's still called Anderson's ( and Jim even occasionally is to be found there when things are busy), but under Ryan it remains an excellent repair shop. ___________ Old Review Below_____________ Anderson's is a small, unimpressive looking auto repair business on Country Fair in Champaign, between Springfield and John Streets. But they have earned my trust and become my go-to repair shop. Jim Anderson, the original owner is not around as much after he retired, but he made sure the shop is in good hands and he is around the shop from time to time to work on cars and check on things. I am not sure if he sold the business or simply hired more workers since he retired. In any event, the important point is that they are scrupulously honest and highly competent. If there is a repair beyond their ability they will let you know immediately and not try to fix it themselves For example, they don't do body work. I've never had a problem with their work, never had to bring a car back, and always found their prices reasonable, even low. More than once I've taken a car in and they tell me the fix is unnecessary or much smaller than I expected. Recently I took my van in because the brakes were squealing whenever I depressed the pedal. Expecting that I needed a brake job or rotors, I was told that when they took the wheel off they noticed the brakes had a lot of life in them but had visible rust and dirt. Their recommendation, drive the car more often; it got rusty because it sits so much of the time. He recommended that riding the brakes for a mile would be a really quick cure and wouldn't hurt anything, and he was right! He could have sold me an expensive brake job, but instead he solved the problem with no charge, not even for his time! He will always ask if you want the expensive fix or if you want the "good enough" fix when one exists. As far as I can tell, using him for ten years now, he's never sold me unneeded repairs. Even my wife feels comfortable taking her car to him without me accompanying her. He doesn't treat women any differently than he treats men. He won't take advantage of women or young people either. That said, I'm not sure I would take a car to him if I needed a transmission rebuild or something really specialized. My hunch is it would be OK, but I have no experience with this kind of major repair (knock on wood!). If I need one, I'll ask if he can do it, but I can say for certain that he can or cannot do such repairs. His prices, even for "expensive jobs," are always really good. Better than any other place I've found. Much better than dealerships, but that is no great feat. But his prices are always better than other independent garages I've been to. A lot of my friends use Rick's Auto in campustown, and I've used him too. Karch runs a fine shop, but Anderson's matches their quality at a much better price. All in all, I think you should feel good taking your car to Andersons. They'll do a great job and they will tell you if you should take it elsewhere.

My son brought over his car for an estimate to repair brake lines on the rear wheels. This people…read morehad the car in their place for about a week before they gave us an estimate. The estimate came up more than twice as high that we had got from another shop in the area! I ask the lady on the phone what they were doing to the car? It wasn't anything different from the other shop, but more than twice the cost of the other shop. I told the lady that they are completely too high and out of line! How can they expect an student to pay this kind of repair bill ? This is an old car that is probably worth less than their repair bill! By the way beware this shop charges for estimates too, the other shop didn't charge us anything! They charged my son $71 dollars for the estimate. Don't take your car there unless you want to be taken to the cleaners!

They do great work at reasonable prices. Very friendly and accommodating. Flexible hours and a…read morevalet service.

Greg and his crew are honest, fair, and do quality work. I took my Chevy trax in for a turbo issue,…read moreand they were able to diagnose the problem before the Chevy dealership was, for a FRACTION of the cost. *Wound up saving me over $1400*. I don't know much about cars, so it was even more meaningful to have an honest mechanic who could pinpoint the issue and not try to sell me a bunch of garbage. Important notes: *Excellent and honest mechanic shop for people who don't know much about auto repair *Family owned and operated for over 30 years *Actively engaged in the community and supports military members and their families Whether I need tires, brakes, or just an honest diagnosis before taking it into the dealership for "recalls", I take it to Greg's. I can't afford not to!

I have been going to Greg's for service on my camper for several years. His work is excellent and…read morereasonable.