Because he is a one-man garage, he can be busy sometimes. Nonetheless, he communicates well and…read morerelatively quickly. He does good work.

I had a great experience with Average Joe Auto Repair. He was very communicative throughout the…read moreentire process and kept me updated every step of the way. Even though he wasn't able to repair my vehicle because it required equipment his shop didn't have, he was honest, upfront, and referred me to a shop that could. He went above and beyond to make sure my car got where it needed to be, and I truly appreciated his kindness and professionalism. It's hard to find honest mechanics who genuinely care about helping people. I highly recommend!

"I've been bringing all 4 of my vehicles to Anderson Automotive for quite some time now, and I…read morecan honestly say he is hands down one of the best mechanics around. Not only is he incredibly skilled and knowledgeable, but he's also honest and transparent, which is something you don't see often these days. The labor rates are fair, and I always feel like I'm getting the best value for the work that's done. He takes the time to explain any issues and is never pushy about unnecessary repairs. If you're looking for a mechanic you can trust, I highly recommend Andersons Automotive. you won't be disappointed!

Since my last review Jim (Anderson) has sold the place to Ryan, a longtime employee at Andersons…read more This happens often in family owned businesses, and in this case it worked out great. Ryan continues Jim's commitment to doing excellent work and helping customers maintain their automobiles at reasonable prices. More than once Ryan has told me that I'd save money taking my car elsewhere to a place that had the tools to do it. One minor change is that Ryan no longer wants to do oil changes as the costs of having so many different brands and grades of oil in the shop had become prohibitive. He'll do them, but he wants something like $50 as he now goes to the store to buy the oils you want to use. That said, he's always been extremely honest and affordable whenever we've had repairs done there. It's still called Anderson's ( and Jim even occasionally is to be found there when things are busy), but under Ryan it remains an excellent repair shop. ___________ Old Review Below_____________ Anderson's is a small, unimpressive looking auto repair business on Country Fair in Champaign, between Springfield and John Streets. But they have earned my trust and become my go-to repair shop. Jim Anderson, the original owner is not around as much after he retired, but he made sure the shop is in good hands and he is around the shop from time to time to work on cars and check on things. I am not sure if he sold the business or simply hired more workers since he retired. In any event, the important point is that they are scrupulously honest and highly competent. If there is a repair beyond their ability they will let you know immediately and not try to fix it themselves For example, they don't do body work. I've never had a problem with their work, never had to bring a car back, and always found their prices reasonable, even low. More than once I've taken a car in and they tell me the fix is unnecessary or much smaller than I expected. Recently I took my van in because the brakes were squealing whenever I depressed the pedal. Expecting that I needed a brake job or rotors, I was told that when they took the wheel off they noticed the brakes had a lot of life in them but had visible rust and dirt. Their recommendation, drive the car more often; it got rusty because it sits so much of the time. He recommended that riding the brakes for a mile would be a really quick cure and wouldn't hurt anything, and he was right! He could have sold me an expensive brake job, but instead he solved the problem with no charge, not even for his time! He will always ask if you want the expensive fix or if you want the "good enough" fix when one exists. As far as I can tell, using him for ten years now, he's never sold me unneeded repairs. Even my wife feels comfortable taking her car to him without me accompanying her. He doesn't treat women any differently than he treats men. He won't take advantage of women or young people either. That said, I'm not sure I would take a car to him if I needed a transmission rebuild or something really specialized. My hunch is it would be OK, but I have no experience with this kind of major repair (knock on wood!). If I need one, I'll ask if he can do it, but I can say for certain that he can or cannot do such repairs. His prices, even for "expensive jobs," are always really good. Better than any other place I've found. Much better than dealerships, but that is no great feat. But his prices are always better than other independent garages I've been to. A lot of my friends use Rick's Auto in campustown, and I've used him too. Karch runs a fine shop, but Anderson's matches their quality at a much better price. All in all, I think you should feel good taking your car to Andersons. They'll do a great job and they will tell you if you should take it elsewhere.

We had a tire suddenly lose a lot of air. As suspected, it was a nail, a big one, and tire needed…read morereplacement. We were in and out in a little over half an hour. Appreciate the veterans discount. This has been our goto place for decades. Highly satisfied.

I have been a customer of Norris for more than 20 years until today. It all started about a year…read moreor so ago when they changed their sales policies and started actively pushing up-sales through a practice they refer to as a courtesy check. When my wife or I would bring our cars in for routine maintenance we would get a call saying that they found other problems that should be addressed and since they had the car apart it would be less expensive if they were addressed now. The suggested repairs they estimated were three times the cost the car was originally brought in for. I would ask if they thought it was critical and they would say it should be repaired like I didn't have a choice. The first time this happened I thought well I have been coming here for 20 years they must be right so I went along to the tune of $2500+. A year after this I brought the same car back in for the rear brakes, and I again get a call that says they found more repairs that should be done about $1700.. This time I was really perplexed as the car was just repaired a little over a year ago why all of a sudden is it needing so many repairs and why didn't they find these new repairs a year ago? So I asked the service advisor and the answer I got is this is part of their Courtesy Check practice which according to the shop manager was started 4 years ago. I asked them to please stop the practice as I was not interested in their constant barrage of suggested up-sales. I also said if they didn't stop I would not return. The service advisor replied that it was store policy and he could not do that. The shop manager also said the same. So I told them that I would not be coming back.

Have taken my old European car there, esp. after the dealer told me it "wasn't leaking coolant"…read morealthough I saw coolant drips on the driveway, and had to keep adding coolant. Twice at the dealer, and they basically told me there wasn't a problem. Peter B worked on it, and said the issue is the hose size -- metric vs. US. If someone uses a US hose, it will be not be exactly right, and will leak once the car heats up and everything is at pressure. No more problems after Peter B worked on it. Also took my older Camry there, and asked about my newer Camry. Peter B (ie, the phone staff) was upfront about things they can work on, and things they don't. They are very busy, and I prefer to know this information before booking an appointment for 6 weeks in the future. So, I think is a time saver to have a thorough discussion on the phone at Peter B. (I hate these webforms dealers are using now -- there's a) no place to record specific issues, they basically only want a simple job, like a 40k checkover, etc. and b) dealer service intake staff never read the webform anyway. So what's the point?) The phone staff at Peter B is very knowledgeable, too.

Always happy with our service at Peter B's. He does the best work on our vehicles and we have the…read moreutmost faith that the work is always done properly on our cars. Never had a complaint.

Excellent service. The waiting area is a little small so it's probably better to drop a vehicle off…read morebut that wasn't an option for me that day.

Great service. Excellent value. The proprieter was efficient and thorough. Will definitely use…read moreagain.

they were fast to get me an appointment for a service the dealers service department said was…read moreneeded (urgently in their opinion) .. I'm greatful that they are so honest and called me to tell me I most certainly did not need the service I was told was needed. They easily could have done the repair and charged me and I would have been none the wiser ... they will be my go to from now on!!

I needed to get my AC repaired but my normal mechanic was backed up and I couldn't leave my vehicle…read morethere for a few weeks. My father in law said he goes to these guys so I had him take my vehicle up there. They got it fixed. We found that the leak was in the back of the van and they were able to make a crafty fix without having to replace the entire system and got it done in a day. They were honest and reasonably priced. Definitely recommend.

This place is the best. I have taken two cars here at this point and they have provided me with…read morephenomenal service each time. They are no bs and do not over charge you. They are nice, quick, and responsive. I will come here to get absolutely anything done to my car and trust that I am not being scammed. I would recommend this place to anyone in the Champaign area!

Do not take your vehicle to the establishment.They put used parts in your vehicle and charge you…read moreregular price. I took my vehicle here for a new power steering pump. They had it for 4 days, and not once did I drive off the vehicle with my car fixed, they lied and said they put a new powers during pump in it, I took it to a dealership and they said it needed a new power staring pump the lady gave me back my $600 in labor but refused to give me back the price for the used part , which she charged me full price just to find out when I went to the dealership that it was a bad pump , leaking , my power steering reservoir was even bone dry. Do not trust this establishment. They ripped me off $400 and refused to give it back.

These folks were amazing. They realy stick by their work with integrity. They allowed me to stay…read moreon their lot in my 1995 GMC van while waiting for the parts to come in, and I was stranded on a cross country trip. Their kindness is rare in the world we live in and it truly is a family business.

They've worked on my car for 10 years, diagnosing and fixing a variety of problems. Recommended by…read morea friend who had them work on his vehicles for many years. They are trustworthy, provide informed choice, and make sure things are done right w/o pressuring for unnecessary repairs. Patrick, Julie, Jeremy all tell it like it is--give honest opinions about what needs to be addressed in the immediate future and what can wait, how to tell when it's time to address longer-term issues, offer budget-friendly, creative options when able, etc. Have also worked me into a busy schedule when issues were serious and/or to accommodate my work schedule. Pricing is competitive. Personable, real people. Offered me lunch one day when I was waiting and someone dropped off a meal for the crew. Overall, a solid small business--I definitely recommend!

Honest, fast and fair! We were recommended here by Mone... these 2 shops are very honest to their…read morecustomers. I wish all auto repair shops are the same as them! Keep it up and more power!

I have going to the brake shop as long as been driving 40years.alwas great job no problem. I…read morehaven't went anywhere else for brakes.never will.

I have recommended this company many times to many people, they're honest and fair mechanics…read moreunfortunately I had to take my car into dinotune near them and they ripped me off three times the price that Long's garage, dynotune charged me three times the street rate for the starter and two and a half times for the labor to put it in, so all you humans go to Long's garage this is just an honest review I am not be paid by this business in any shape or form, it's hard to find honest mechanics, thank you Long's garage

Long's Garage whole team is friendly, attentive, and knowledgeable. They've gotten me in quickly in…read morea pinch several times, and they communicate often about what's going on with your vehicle. HIGHLY recommend.