These folks were amazing. They realy stick by their work with integrity. They allowed me to stay…read moreon their lot in my 1995 GMC van while waiting for the parts to come in, and I was stranded on a cross country trip. Their kindness is rare in the world we live in and it truly is a family business.

They've worked on my car for 10 years, diagnosing and fixing a variety of problems. Recommended by…read morea friend who had them work on his vehicles for many years. They are trustworthy, provide informed choice, and make sure things are done right w/o pressuring for unnecessary repairs. Patrick, Julie, Jeremy all tell it like it is--give honest opinions about what needs to be addressed in the immediate future and what can wait, how to tell when it's time to address longer-term issues, offer budget-friendly, creative options when able, etc. Have also worked me into a busy schedule when issues were serious and/or to accommodate my work schedule. Pricing is competitive. Personable, real people. Offered me lunch one day when I was waiting and someone dropped off a meal for the crew. Overall, a solid small business--I definitely recommend!

Oversell, brake rotors bounded with brake pads replacement, which is called "store rules". They are…read moresuggesting to replace brake pads without giving thickness measurement even asked to

Starting from 2023, I brought all my car to Dynotune. Porsche, Alfa Romeo, LandRover, Lexus, Audi,…read moreMazda..... Timing belt, AC, water pump, Coil Over, custom alignment, swaybar, seals, head job. From basic maintenance all the way to dissemble and repair the engine...... 100% satisfied with the service and speed. The owner, Drew has always be nice and honest to me. He would get up and be in the shop from 4am to 7pm and even use his weekend when the repair take longer than expected. Thanks for Drew my project 944 turbo can be back up running strong again. Reasonable price, quick turnover with good quality

I've had to take my car there twice. Once because someone backed into it and once due to hail. Also…read moretook my minivan in when someone turned into me. Always solid work in a timely manner. Sending my friends and family there every time.

I can't say enough good things about this company in Urbana. The biggest headache after an accident…read more(especially if it's not your fault!) is finding a reputable auto body shop. This one is it! They made the whole experience easy. The estimate was quick and the job was done exactly when they said it would be. The staff is friendly and knowledgeable. Excellent experience.

UPDATE #2 Disappointed by the likely truth of the negative stereotype…read more The written mechanic's report (see photo) - that no one reviewed w/ me - said, "RR trailing arm bushing coming apart LR starting to as well". Odd, never heard a sound from the rear as is symptomatic. Went to my usual mechanic for this & another issue. We looked together (as ever) & both bushings are in fine working order. Maybe the mechanic meant a different part? Or someone else's bushings are failing? Research shows women pay ~$5k more than men over the life of their cars. Add the amount men are overcharged & hoodwinked out of, etc.. & that comes to more than a few boat payments. *** UPDATE I was called in the morning, saving me a trip & they refunded my money. I expect remaining vouchers like mine will be honored without challenge through 12/13/24. I appreciate the kind prompt, fair, kind, response greatly, and am reassured all is back to normal @ Kirby Firestone. I like to frequent small local family owned businesses, with the hope they thrive better when not working for THE MAN, and bonus, they often have friendly helpful employees with low turnover who occasionally remember you ;-) I write reviews primarily in hopes of ameliorating the issue and making sure nothing of the sort should happen again. Only as a desperate measure, are my reviews meant to warn others, so at least they don't have to go through what I have. I keep trying to lower my expectations so I'm not disappointed, but I can't seem to get them low enough :-/ *** I have no issue with the mechanics, or with Josh behind the counter, but today, there was a different guy @ the counter. I've been coming here for years w/ oil change coupons & always been satisfied with the service. I even bought oil changes for friends the last time they went on sale. Today, I came in for an oil change and diagnostics- both covered by the voucher (see photo), as seen on their website. Upon my return, I was offered a bill (see photo) that took $25 off an oil change and charged $153.69 for the diagnostic. He said he saved me $ by only charging 1 hour. I expected to pay a $3 oil disposal fee and apparently was also responsible for the cost of the oil filter (reminder: ask their $ and maybe bring one next time). I was told there was ONLY a coupon for $25 off an oil change, despite presenting the voucher for the oil change, tire rotation, full inspection and diagnostic on paper and online, exp. 12/13/24. He then said my 2008 Prius takes 0w30 oil, which is not stock oil and per the fine print is $20 off. I found this surprising because no one has ever mentioned non-stock oil or 0w30 to me in my years of owning this car. He shrugged and bilked me. Upon returning to my car, I thought 0w30, that's VERY odd, and then noticed on the invoice, 5w30 was billed. Back to the counter. Oh, he says he only charged me for 5w30, (so generous). Then why was I charged $24.95 for the oil change (do their oil filters cost $21.95)? He walks me to my car giving me a lesson on different kinds of oil, as I'm telling him, the owner's manual says to use 5w30, he's still talking about viscosity and lighter vs. darker color. Under the hood he goes, comes out with the dipstick, shows it to me, yep, looks darker than 0w30, and hey, btw they write RIGHT ON the OIL CAP 5W30. He starts to walks back to the building, when I ask, wait, but, if I received stock oil (5w30 is stock, right?) why was I charged for more than the disposal fee and filter for the oil change? I already paid for the oil change voucher, I didn't feel like paying twice. His response: Talk to Josh tomorrow. Sounds GREAT! I know Josh, he's always been helpful. Never had any trouble with coupons with him. So, fingers crossed, I get to invest more time and effort and frustration to try and settle a simple oil change and diagnostic I'm being billed for twice. How many oil changes could have been done in the time I'm spending fixing this SNAFU? Hmm... the guy behind the counter didn't even mention the mechanics's note that the RR trailing arm bushing is coming apart and LR starting as well. OR that the fender distortion was damaging the tire! THAT information actually would have been HELPFUL new info, compared to what he said about the car (explained the diagnostic codes they could do nothing about), especially since I PROVIDED the diagnostic codes & had already both been told what they meant & I researched them. What ELSE WASN'T passed to me from the mechanic?!

Horrible experience working with this Firestone. Firstly, they quoted me an absurdly high price for…read moretheir recommended service and upon negotiating the quote they were able to decrease the price immediately. This screams scam. Secondly, I paid almost $200 for a diagnostic, far over market value in this area. Thirdly, after bringing my car into the dealership for the service, it became apparent that Firestone had provided me with an inaccurate diagnostic of the issue. After completing service with the dealership, all problems were fixed with my car proving that Firestone had been incorrect with their diagnostic. I tried to get a refund but they would not admit their mistake. Horrible experience, do not come here. Go anywhere else for car troubles.

Staff was overly rude over the phone and not helpful to getting my Honda fixed for an affordable…read moreprice. I would not recommend this shop seriously go somewhere else

Great service and quality work! New to the area without family in town. Little to none…read morerecommendations for auto service. The reviews here were positive so we took a chance. Best decision we could have made! You won't be disappointed!

I had Gallo- Miller repair damage on my truck. When I picked up the truck I looked at the repair…read more The work was fine. I opened the driver's door and a big dent and scratch inside the door frame. I pointed that out to the manager. His response was that they would never make that mistake and it was me that damaged the truck by slamming my seat belt buckle in the door. I 100% know it was not there when I dropped off the door. They will not take responsibility. I would never use them again. Their reputation for being a premier service is incorrect. By the way I showed them the seat belt buckle, it looked brand new with no scratch or scuff any where. Stay away!!!

Very efficient, patient, fully explained my estimate. Consistently deliver what they've promise.read more

I wanted a second opinion to confirm the alignment on my F-150 was correct. Mr. Beaumont test drove…read moremy truck and verified that my alignment was spot-on accurate but my symptom was caused by the limit settings on my electric power steering. Professional, knowledgeable and very reasonably priced!

I called Beaumont Alignment Plus this afternoon and they were so kind and friendly about getting me…read morein right away!! I got an oil change and my tires rotated!! They not only got me in an out in 30 minutes, but they worked efficiently and quickly so that I can get on my way! This is my first time being here and this WON'T be my last!! From now on, I'll bring both of my vehicles in to get worked on!! THANK YOU SO MUCH BEAUMONT ALIGNMENT!!!

Hansons took care of my daughter's car that wouldn't start and couldn't be jumped either. We towed…read moreit to them and they replaced the battery within 2H at a very reasonable cost and also checked everything else for us bc they knew she would be driving it back home to Chicago. Highly recommend!

Fast, professional service and very competitive prices!!…read more I'll take my vehicles to Hanson's every time.