I just moved to Urbana from St. Louis, where I was a happy Midas customer for my Corolla. So when I…read moreneeded an oil change, I filled out the local store's online form to request an appointment for Tuesday, August 29. The store was closed for the evening, but I got an email that said that they'd respond within thirty "business minutes." They didn't - not even when I sent a follow-up email the next day. I checked my spam and everything, but no, this Midas just ignored my message. I guess they aren't too interested in new customers.

So I called in because of a issue at jiffy lube and they wanted me to take it here. Dave answers…read morethe phone I told him about the issue and asked do you even work on bmw. He was rude as hell told me to bring it by and tried to tell me what the issue with my oil pan was I tried to tell him that isn't the issue there was no slow leak or any leaks so what your saying is irrelevant cuz it's stripped from it being cranked on to the point it stripped the engine can't keep oil at all in it So he told me in a rude tone to take it to my mechanic and slammed the phone down hanging up on me Note now I only called to make an appointment because jiffy lube wanted them to look at it cuz they trust them lol well maybe not after they hear about this DO NOT USE this place. There was no reason for Dave to be that rude to me as I was just asking simple questions. If Dave isn't afraid to talk to me this way I wonder how he speaks to women that call in. Great job turning away new business, Dave!

Did a good job on my truck so no issues on that. Only reason…read moreI give it a 4 and not a 5 is a credit card up-charge Is applied to your total Fast service for sure

Was on my way to work from south of Danville to Carle Hospital when I had tire issues. Ron's was…read moreso quick to get me in and a new tire . They saved the day and my patients were grateful as I was also. Thanks again!!!

If I could give zero stars I would! Scheduled an…read moreappointment, drove 25 miles just to be turned away by a very rude man who told me that they don't schedule appointments at noon because that's their lunch hour, yet i have an email from Richard that says my appointment is at noon! They expected me to wait an hour till they had their lunch instead of just going to lunch a little late to do an estimate for me! After all it was their mistake!! Lunch was more important than I was! I'm glad I didn't let them touch my vehicle! Who knows what else would have been more important!!

I have lived in the C-U area all my life and at 72 years of age I can finally say I have an auto…read morerepair business I can trust. They are honest!!! The quality of their workmanship is top drawer and the price they charge is very reasonable. If you are looking for a reliable auto repair business Urbana True Tire is the best. I highly recommend them!!!

Good service, on the expensive side but very thorough. Extremely pleased with the detail on their…read morevehicle inspection.

BEWARE - PDR will take your $$$ and fail to fix your car. Claim they "diagnosed" dead battery and…read morefixed it. Charged $500 - way overpriced. Day of pick up - car becomes inoperable and PDR ownership shrugs its shoulders. Take your biz to Myler Automotive Repair instead.

Honest, fast and fair! We were recommended here by Mone... these 2 shops are very honest to their…read morecustomers. I wish all auto repair shops are the same as them! Keep it up and more power!

I have going to the brake shop as long as been driving 40years.alwas great job no problem. I…read morehaven't went anywhere else for brakes.never will.

I have recommended this company many times to many people, they're honest and fair mechanics…read moreunfortunately I had to take my car into dinotune near them and they ripped me off three times the price that Long's garage, dynotune charged me three times the street rate for the starter and two and a half times for the labor to put it in, so all you humans go to Long's garage this is just an honest review I am not be paid by this business in any shape or form, it's hard to find honest mechanics, thank you Long's garage

Long's Garage whole team is friendly, attentive, and knowledgeable. They've gotten me in quickly in…read morea pinch several times, and they communicate often about what's going on with your vehicle. HIGHLY recommend.

They've worked on my car for 10 years, diagnosing and fixing a variety of problems. Recommended by…read morea friend who had them work on his vehicles for many years. They are trustworthy, provide informed choice, and make sure things are done right w/o pressuring for unnecessary repairs. Patrick, Julie, Jeremy all tell it like it is--give honest opinions about what needs to be addressed in the immediate future and what can wait, how to tell when it's time to address longer-term issues, offer budget-friendly, creative options when able, etc. Have also worked me into a busy schedule when issues were serious and/or to accommodate my work schedule. Pricing is competitive. Personable, real people. Offered me lunch one day when I was waiting and someone dropped off a meal for the crew. Overall, a solid small business--I definitely recommend!

I was driving across the country and had a check engine light on for ages. I stopped by KCM and…read morethey were kind enough to check my car out, fix the problem and send me on my way. They're nice people and I would absolutely return if I ever have car trouble while nearby. Thank you!

With an older car (assuming it is in good mechanical condition) and no collusion insurance, one…read moremoderately inexpensive way to fix that car after an accident, is to remove parts (especially body parts and certain mechanical parts, e.g., the radiator) and use them instead of new parts. However, it takes a good auto body shop with skilled personnel to provide that expertise and service. Central Illinois did an excellent job on my car; they even found a Kia sportage (blown engine) of the same color to use for parts for my car, to eliminate the cost of a new paint job. FYI, with insurance, the insurance company will often pressure you to select a repair shop that will use cheaper new parts to save the insurance company money. YOU MAKE the FINAL SELECTION for the repair shop, so work that has an insurance company behind it would ALSO be best done at a reputable and highly competent body shop, like Central Illinois.

Great mechanics. Great communication. Great experience. Helped figure out the most economical way…read moreto take care of my repair. Even dropped me home.