Southwater Custom Pools built our pool this spring (2024) and we couldn't be more pleased! They…read morewere open and honest from the get go, they explained everything in great detail, and if we didn't understand something they didn't make us feel uncomfortable with asking again. Dillon and Fallon both walked us through our pool build and we highly recommend them! They've built two more pools for our friends after ours was completed. Give this company a call if you value honesty, integrity and great work.

From the owner: There's nothing like jumping in a cool pool on a hot summer day, but it's even better if you can do…read moreit on your property. If you want to make your dream a reality, turn to Southwater Custom Pools. Our pool builders serve clients in and around Hudson Oaks and Weatherford, TX, and surrounding areas. As a family-owned swimming pool company, we take pride in our hands-on approach and commitment to quality. All of our pools and plans receive a stamp of approval from experienced engineers to make sure they're safe and structurally sound. And our gunite pools also come with a lifetime warranty. Speak with one of our skilled and bonded pool contractors today to schedule a free consultation.

My pool suddenly started losing water and the leak detection company recommended by my pool service…read morenever go back to me. After reading some reviews, I decided to take a chance and call Jay. I'm so glad I did-he answered immediately and set up an appointment right away. He showed up on time, texted beforehand, and spent about an hour thoroughly checking every possible cause. He found all the issues, explained them clearly, and gave me both temporary and long-term solutions. His prices were fair, and he even followed up a couple of days later to make everything was all good. Truly excellent service! Highly recommended.

I really would like to give this company/ guy a 5star BUT-!…read more He was responsive enough the first time but after the problems in my pool persisted... ghosting was the answer I got. He tried to again to back up his warranty but it didn't solve the problem. I lost confidence when his repair guy left my water hose running the first time and took him several months to come back. I have left voicemails and text messages to the point that when I was doing so, it was a hope and prayer that you'd get some sort of reply, to the point that you will feel that the company is decent enough to back up their work. Sadly in our case, it wasn't so. Hence this review. I hope nobody goes thru what we went thru. Good luck in case anyone tries to hire him.

They did a great job on our pool build and have been there for questions and repairs. Highly…read morerecommend.

Pulliam Pools Is As Bad As It Gets…read more Yall, I am not one to leave reviews. However, this whole situation has been APPALLING, and I don't know what else to do. Even moreso, I would hate for someone else to end up where I am now-- so hopefully this post will save you from ever using Pulliam Pools. I pay $220 a month to have Pulliam service my pool. I went to pull back the cover last week as it is time to have our pool back up and running, and I see this. The water level is extremely low, about half way down, exposing the plaster. The water is black-- you can't even see through it. There is algae all along the surface. I was absolutely shocked! I immediately reached out to Pulliam and they put me in touch with the supervisor, Nathan. I asked him what exactly I had been paying for when this is the current condition of my pool. He said they would make it right. 4 days later, I had not heard anything. I reached back out to Nathan who said someone from Pulliam would be contacting me. That evening, I got a text from Skylynn at Pulliam saying they would come service it--drain and clean-- for $1,200. I asked what exactly I had been paying $220 a month for (totaling ~$1,600 since this fall when the cover was put on). They sent me a copy of their terms and conditions saying a large obstruction would hinder their ability to care for the pool. I'm sorry, since when is a pool cover considered a "large obstruction"? A large obstruction would be a non-pool related structure that prevented them from servicing your pool that's not apart of the pool. Like a massive tree that's fallen ontop of the pool that they can't work around. Is a pool company not able to adequately care for a pool when it has the most basic pool accessory... a cover? No where in the terms and conditions does it mention anything about a cover. There has been 0 communication from Pulliam's end stating that they cannot adequately service my pool (put chemicals in etc). This company refuses to make right of what they've done. They have charged full price for a service they did not do-- for months on end. And how, they're trying to make me pay to fix their mistake. Please do yourself a favor and do not use this company‍

Very bad customer customer service. Doesn't return your calls. They don't train their employees…read morevery well and say they clean baskets and don't. Don't waste your money with this company.

My pool pump motor died on Black Friday of Thanksgiving weekend. Ugh!!…read moreI immediately called who I had used before, which was Mid Cities Pools who claimed to be open. But never heard back. I'm actually glad I found Pony Express instead. I liked working with Zach the owner. He is easy going and polite and did use his mask when I was around too. I asked for an estimate ahead of time and he had no issues giving one. That made selecting his business over others very easy. He also will let you pay via credit cards or cash/check. Again very easy to work with over others. When Mid Cities Pools never called back on Friday or Saturday, I started worrying about the freeze warnings I heard about coming on Sunday. The one thing I did learn is no one could actually replace the motor on a Sunday, or at least none that would work in the Mid-Cities area. Because of the freeze warning, Zach offered to at least come out and bleed the lines in case of freezing. I felt that was such a cut above others. I ended up not having him do that, but I can tell you that after finding out how few pool repair companies work on a Sunday in a major cities like the DFW area, I was shocked I couldn't pay anyone extra even to do the work. So pray you don't have pool motor issues with a freeze coming on the weekend. I would have given Zach 5 stars if he could have replaced the motor on Sunday. But I would give 4 1/2 if I could. I'm not sure how with Yelp. In the end I found the Pony Express's pricing and the length of time it took for Zach to complete everything to be right on point with what Home advisors and Angie list said it would take. Bottomline around 3 hours of labor(include drive time) with the pump motor ran $535 w/tax. Again, that was at the reasonable rate listed by Home Advisor and Angies List. I had one company price me $1200 and not even for getting it in an emergency on Sunday either. That would just be the price. So as you can see I really looked into finding someone to do the work and for the going rate. Zach was that person. I even plan on having him come back to fix another issue I was starting to have with my automatic chlorination system. He was able to look at it and give me 2 options for fixing it. My pool was installed in 2000 and this is the original system. The motor was more than 10 years old so I knew it would go soon. All in all I'm happy I found a new pool company to use, because even after calling and leaving more than one message for Mid Cities pools(one on Friday at 1pm and one on Saturday too) they finally called back on Monday. They called to say they no longer do pool equipment repairs. If they had a voicemail system and not an old answering machine they might have gotten my message on Friday and called me back ASAP. I left messages on both their phone lines too. Remember this is late November with a freeze warning coming that had me starting to panic. Mid Cities just did nothing during working hours and their machine didn't say they were closed on Friday either just closed over the weekend. I honestly think you will be very happy if you use this company. Zach really was very knowledgeable too. Thanks Zach for a job well done.

Excellent service! Prompt, friendly, work done correctly. I have used twice and recommend highly.read more

Larry is always dependable and always able to solve my pool issues! He is even willing to help me…read moreover the phone is he can. I would highly recommend All Texas Pool and Spa!

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

Would highly recommend this pool service, they did repairs and monthly service for us and had our…read morepool back to enjoyment again. Very good , great service.

From the owner: Hi, Parsons Pool…read moreService offers weekly pool cleaning and maintenance. For a monthly rate, we will visit your pool once per week and perform various aspects of pool maintenance. This includes, emptying the skimmers, the pool cleaner net, and the pump basket. We will net leaves and debris from the pool and sweep the side walls and steps of the pool. Also included is back washing of your DE filter. This is done on a "need to" basis and the frequency varies. Additionally we monitor and maintain proper balancing and sanitation of your pool. The monthly rate includes all chemicals to maintain pH, alkalinity, and calcium to balance; and chlorine to sanitize. We also keep an eye on your actual pool equipment. We will alert you before a small issue becomes a larger issue. If required, we can perform service work as well. If your situation requires something special, we can create a custom schedule to fit your needs. Give us a call, We would love to help! Thanks,

Philip was amazing. The pool was in bad shape, Philip made it new again…read more He has went up and beyond on this project. HIGHLY RECOMMEND! Thank you Philip!

Needed help with DE filter. Philip came the next day and fixed our pool problem in short order…read more Very knowledgeable. Very reasonable price for service. We will definitely call them for further service and support.

We had a gunite pool installed at our home we purchased in Texas while we were still living in…read moreWashington. We worked with Geoff Waco throughout the entire process, from design to install. He communicated with us throughout the entire process, sending us pictures along the way and explaining next steps. He went out of his way to make sure our pool was ready for our kids to jump into the day we arrived. I cannot say enough good things about Parker County Pools and highly recommend them

We requested a one time pool clean from Parker County Pools aka Poolwerx. The problem I have with…read morethis company is the communication. What we were quoted was $105 an hour plus chemicals. The filter clean (something I can do myself) was $175 and something not quoted in a one time clean this and the grid replacement was extra. Communicating an added service or fee before doing it would have been nice. I will say they at least answer their phone as we tried other pool companies with no answer or call back first. 6 days out and this is how our pool looks!