I am needing to line up a maid to clean my vacation rental property in Galveston, which is the…read morereason I found this company in the first place. Our place is not ready to be rented yet, but I am going to call these folks back, based on my conversation with them. They took their time to talk through with me some issues re: having a vacation rental property at the beach - what kind/color linens to buy? who makes the best renters (who typically does the least damage to rental property). reasons to not rent our place for just a single night (how to prevent our property from becoming a party house). I think I've thought through a lot of issues, but some that we discussed I had not thought of. I REALLY appreciate their taking their time to talk to a total stranger. These folks have been doing this a while and they know their stuff and sound like true professionals to me. I am excited to be at a place in the future where I can make use of their services.

Today was the 2nd time I used this company. Ann Hatchett and her team are FANTASTIC!!! I am SOOOO…read moreHAPPY with their work. They arrive on time and get the job done. They got melted candle wax off my floor the 1st time they came, and I did not even ask them to do it. They got rust stains off the hardwood floor today..dusted. cleaned my front 2 windows, mopped THEN waxed my hardwood floors. They don't just clean the tubs they POLISH them. Never have my baths looked so beautiful!!! They are efficient in every way. They cleaned all my leather furniture and I left and had a lovely lovely lunch, went grocery shopping and came home to heaven!! I highly recommend these 2 wonderful women to help you get your home in order. I am so happy I have found someone I can trust and I actually feel I could trust them with my life as well as my home. I am one lucky lady!!!!!

Inconsistent and at times poor service, breaking items in house, cancellation regularly. They left…read moretwo rooms uncleaned. Staff did not speak English and they were not very friendly. Plan services canceled with untimely notice. Agency does not belong to BBB so I was able to file a complaint with this organization. Sometimes pleasant staff that speaks English but lately service has not been good. Services problemattic and uncertain whether service will occur or if it will be quality service. Lately it has not been quality service. Last visit was the straw that broke the camel's back. For the money I am paying, I want quality and timely service. This Agency did not provide this. I have been using there services for years and there were small problems that are now worse. I can't recommend this agency any longer to anyone else. Unpredictable quality and service.

I asked this company to stop leaving my house with tied up garbage bags which I did not know what…read morewas inside. It seems they do not like this type of feedback. I do not recommend.