The staff in the office is very helpful with figuring things out when applying. Kelci has been so…read morekind and informative with the back and forth of emails and calls. Quick to reach and respond.

Worst experience of my life. The company has terrible policies that will never get their properties…read morerented out. After hearing their policies and reading the reviews, I am 100% sure they are faking reviews too since no one would find their policies favorable. Their properties sit on the market for an average of several months, so if you hate money, rent your property through APM. Maisey was terrible to work with and genuinely, when working with places to live (you know, pretty big deal) maybe try working with a tad more sensitivity. I would use more choice words, but I don't want to give them an excuse to take my review down. So we will just leave it at this. Avoid at all costs.

I've had such a positive experience working with Real Property Management, especially with Lisa…read moreSanchez. From the beginning, they've always been professional, responsive, and genuinely helpful. Any time we've needed something whether it was a question, maintenance issue, or general concern it's been handled quickly and efficiently. It's honestly such a relief renting through a company that actually follows through and makes you feel taken care of. Communication has always been clear, and we've never felt ignored or brushed off. Lisa makes the whole process smooth and stress-free, which isn't always easy to find in property management. I really appreciate how consistent and reliable they've been. Highly recommend working with Lisa Sanchez and RPM if you're looking for a team that truly cares about their tenants.

I'm very pleased with the customer service. Lexxi was very kind and informative. She answered all…read moremy questions with a positive attitude!

I don't usually write bad review about any business but just to give a heads up for those who are…read moremoving out of this property. We stayed in one of their apartment for more than 2 years and when we left we cleaned our apartment throughly and no damage was done to the property except normal wear and tear. They charged us $70 dollar for cleaning which make no sense, it was already cleaned. And $80 for carpet cleaning which is acceptable. And they also charged us $100 for replacing gas drip pan which only cost $25 at any store. So, if you find any fused bulb or wear and tear of gas drip pan, buy it yourself to safe all those extra cost. They will charge you for any wear and tear, no matter how long you stay and how well you have maintained it. Very disappointed.

0/10 will not recommend I've NEVER rented an apartment where they charge YOU for cleaning and light…read morebulbs. I signed a lease and resided there for one year upon moving out my unit was clean no damages my deposit was returned minus 300 dollars they charged me a cleaning fee 210 dollars carpet cleaning 80 dollars and then advised me that im respo for light bulbs that went out.The space is not that big to be charged 210 for cleaning carpet had NO staines. Would not recommend unless you have no choice. I attached my move out photos

I had zero negative experiences with this rental company. Everyone was always nice when I needed to…read moretalk to anyone in the office. James the property manager I had was super reasonable and nice. They got things fixed quickly in the event you had anything go wrong. The repair/handy men they used were all very polite and professional. They are very reasonable for cleaning fees, etc when you move out, they don't come up with nonsense reasons to keep your deposit. They also provided me with a detailed list of the few things they did have to clean or fix/charge me for. I was just very pleased with the entire experience with them. If I'm ever in need of renting in Redding again, they'll be the first place I check. *sidenote* They deal with some kooks as renters, I'm sure, so I'd take negative reviews from people with a grain of salt. I rented for a year and a half or a bit more from them and was completely satisfied with their service. Pay your rent on time, be a good tenant, stay out of your neighbors business, don't trash a house or leave it a mess, and you can probably get along with nearly any rental company I'd say.

They were really good in the beginning and my last year and a half of living in my apartment. I…read morenotified the maintenance van several times that my mini blinds were broke or something else and apparently he kept forgetting and then I got charged for my deposit over $200 for them to replace mini blinds and the only thing that was wrong with them is the handle was broke.

Took almost all of my deposit citing 14 hours of cleaning needed on a 600sq ft apartment. Stated…read morethat there was marker writing on the walls (never used a marker in the apartment). Cited mildew in the bathroom as a reason although I reported mildew when I moved in which was never addressed. They stated that parts of the apartment appeared to have never been cleaned. The funny part is, I lived in the apartment for about 5 days per month and cleaned it regularly. It seems they knew that it would be too expensive and inconvenient for me to fight them on the deposit. I didn't expect to get it all back, but they certainly took advantage. This doesn't even address the rude behavior from their point of contact regarding maintenance issues. I would go anywhere but here.

Don't do it! This property management company did not give answers and office staff is not…read morefriendly. Total waste of application fee.

Selling my house with Ben was an amazingly smooth process, from listing to closing. I was traveling…read morea lot, and Ben went above and beyond to ensure everything was taken care of in my absence. His whole team is excellent, and we had multiple offers within the first week of listing.

Ben helped my parents find their dream home. Went above and beyond to make sure all concerns and…read moreneeds were met. Highly recommended!

Becky has managed my property for the last couple of years and oh what a relief it is to no longer…read moremanage my own rental. I first contacted T & F property management a couple of years ago. I had interviewed a number of other companies and was disappointed that they would not manage properties out in the country. The home is only 18 minutes from downtown Redding. Becky said "no problem" and had the home rented in just a few days. She stays in touch with me and immediately takes care of repairs or other problems and sends detailed monthly statements. I recommend her highly!

Rebecca is a wonderful landlord. Anytime the property needed attention she responded with competent…read moreworkmen, immediately. this past Saturday, the first hot day of the year, our central air went out in the afternoon. I called Rebecca, and the repairman was on the phone within 15 minutes, the repair taken care of within the hour. It doesn't get any better then that. our experience with Rebecca has been 100% positive. I recommend her to anyone renting or looking to rent a property.

Mrs. and Mr. Hennion own and manage many properties around Redding and the Surrounding Area. I have…read morerented 2 properties from them. The first was an Town house in the Enterprise Area, I was told to meet her and sign paperwork at a certain time and place. After waiting there for 4 hours, with her manager and me trying to call her, I gave up, The next day she called and told me she had been out of town....Then came the ROACHES!!! They "sprayed for roaches several times before I moved in" I had the apartment sprayed ONCE ON MY OWN DIME, and NEVER saw another one. The oven and 3 of the 4 burners on the stove didn't work the day I moved in. I had to call WEEKLY for 5 weeks in a row, getting angrier and angrier with each message until I finally got a new oven, One I got with a tongue lashing for complaining so much from the husband as he installed it! The apartment had swastikas scratched into the fence on the back porch (something I didn't notice until I moved in) which I was told to DEAL WITH, So i painted over them! The apartment had NOT been cleaned before move in and the holes in the walls from the person before me hadn't even been filled! I was then docked $100 on my deposit upon move out for painting, and filling holes (mine and the old ones). 3Plex downtown Redidng Place was dirty on move in but it seemed nice. Ants were a problem and ALL The large windows leaked during the rainy season. The washer and Dryer hookups were a headache from the start. The Wiring was so old NO dryer would ever work, and I was told by Sears, if I hooked up a dryer the house would probably burn down due to "REALLY OLD OLD OLD WIRE"S" Then came summer and the swap cooler didn't work, at all. And after 2.5 MONTHS of (my) bitchy calls, and her husband's (his quote) "Riging up the old one" (so it worked for about an hour) she finnally had a new put in. And it worked great. I loved it there, we did lots of small fix ups, and even cut the grass around 2 of the properties (one right behind the other) because it wasn't getting done. IN FACT I was told NOT to water the grass and plants so "They wouldn't grow so we dont have to deal with them"..... But it was an okay place to live and the price was right.... BUT THEN I MOVED OUT! I put in my 30 day notice 45 days before I was going to move out. I cleaned the house, even got stains out of the carpet that were there when I moved in.... She sent a letter saying I would receive my deposit 21 days after move out (which after renting many places over the years I knew was the LAW) Well its day 31 Since my move out. I've called and left SEVERAL messages (because she NEVER and I mean NEVER answers the phone), each one a little more angrier then the last, and finally 2 days ago threatening small claims court if she didn't send a check (where I would sue for 2 times the deposit amount because thats completely within the law). Well today she called (thank goodness. I really didn't want to sue anyone) and after a very rude phone call I get to pick up my check) BUT If your low income and need a place that doesn't cost much, and no credit check, Hennion is the way to go.... Just be prepared to deal with VERY LOW standards, NO return phone calls, MONTHS for ANYTHING to get fixed, BUGS, and a rude woman on the phone when you finally have to tell her that your going to get the LAW involved to get anything done (like I had to do with the Stove, The AC and MY DEPOSIT.... and GOOD LUCK IF YOU RENT FROM THEM!!!!

The front desk receptionist was very unhelpful and rude. When going in person to ask serious…read morequestions regarding the property we were looking into, she could not be bothered to help us with basic information, at least not without attitude or judgement. Luckily she perked up when her boss was around. Very disappointing.

Great service for a rental property. They handle everything, making sure you have quality renters…read moreand are easy to reach if you have any questions.

I'm honestly upset at the incompetence I experienced working with Apryl, but I'll just describe the…read moresituation for you to decide. I scheduled a viewing of what looked like available property, confirmed the day of and had a walk through with Mike. At no point was it mentioned someone is already closing on the property. That same day I filled out the application. The following day the property is removed from their site. I tried calling the office and Kelly said Apryl is not available but she would call me back in 45 minutes. I did not receive a call. The following day I decided to try again, realizing they close at noon on Friday, I was greeted by an answering machine. Then I notice I received a generic email from Apryl, telling me unfortunately it's been rented. This email was sent at 12:23pm, 23 minutes after closing. It's already frustrating looking for a rental, waiting on processes that you have little control over and to be ignored on purpose. Then to receive an email after closing hours to avoid talking to a customer. Incompetence is the only way I can describe my experience with Places and Spaces. An honest, 2 minute phone call would have been the appropriate way to handle this.

Excellent service. Very kind people the only issue I ever had got resolved very fast. Was a very…read morenice home for the time I lived here. Wasn't once bothered by the staff or anyone.