Have used their services twice now. Company is great and no hard upselling and good price points…read morecompared to their competitors. Have worked with Nick both times. He is fantastic explains everything and does great work. Will use again when more plumbing needs arise.

Updating this review to share that the sump pump installed by Bright Side last year failed at the…read moreworst moment during a torrential downpour while my husband was out of town (enter facepalm here). I was convinced it was broken and called Bright Side once I had the flooding under control in the basement. I can't understate how impressed I was with them from the phone call to the plumber showing up later that afternoon. First of all the person on the phone was so kind, told me I was still under warranty, and assured me that they'd have someone out that day to take a look and fix it. The plumber arrived on time, listed to my whole sad story about the basement and the pump, and figured out the issue within a few minutes. He fixed the pump, assured me it should last a long time with the fix, took a look at our other pump, talked me through what had happened, sent me some estimates on things we could do to improve our set up, and was out the door within a reasonable amount of time. The things I loved was how low pressure it all was and how friendly he was. Other plumbers would have upsold me and likely made me feel pressure to purchase something else. I really appreciated that they came out day of, stood by their warranty with no questions, fixed it, and was honest about the situation, giving us options but no hard sell. This is the kind of service that will keep us as customers. It's always hard to know if a company is good after one visit, but this being our second, and on a call when something bad had happened I would not hesitate to recommend them to others. This appears to be a very good locally run business, and they'll have us as customers for the foreseeable future.

We've been using the plumbing pro since buying our house last year and they've done a great job on…read moreevery service they've completed for us. Most recently, we discovered that part of our sewer mainline would need to be replaced due to extensive damage from tree roots near our property and the plumbing pro was willing to work us into their schedule despite a lot of rain delays! They even managed to fit us in right after the rain let up so that we wouldn't have to go another week unable to use the plumbing at our house. We would recommend them to anyone as they're always easy to work with and their prices are fair, and their customer service goes above and beyond.

Quick and thorough service. Travis was so very polite. He answered all my questions and explained…read morewhat he was doing. I would recommend Plumbing Pro every time! Joy Petty

Service on the front end as well as the technician was excellent. They diagnosed the problem and…read morefixed it. I'm very pleased with this company. Highly recommend.

I called at 7:00 Monday morning and set up their earliest available for the following morning at 8,…read morebut asked to be called if they had a cancellation. Within five minutes, they called me back and someone was at my house at o'clock. Fixed the problem and was done by 9:30. James and Matthew were very professional and knowledgeable and the charges were reasonable.

Excellent knowledgeable service.........went way beyond what most businesses do. We had a…read moredifficult full septic tank and Gustin worked long and hard to clean our tank.........very professional and hard working.........with a pride in doing a great job.

They were able to schedule me right away. I have always used Rose. They have changed hands but the…read moreservice and quality is the same.

Amazing service from Rose Septic! Andrea in the office was so knowledgeable and the technicians…read moresent out were equally knowledgeable! They even told us how we could fix the pump ourselves- saving us money! Will definitely use them again! B

The guy did a fantastic job. However, it cost twice as much for the same job six months ago.read more

Nick was fantastic, very genuine and one of a kind! Nick truly knew what he was doing, and was very…read morehelpful! Actually figured out the problem and made sure we were good to go before he left. Thank you so much Nick!

After moving into our new home in July 2022 we noticed lower than expected water pressure. Jesse…read moreand his team quickly diagnosed a faulty water pressure regulator, replaced it and charged us a fair fee. We would hire Epic Plumbing again.

Never, under any circumstance, should you use Epic Plumbing. They booked a 2-day job that required…read moreshutting off the sewer to my house on a Friday and Monday, leaving me without sewage over an entire weekend with zero notice. I found out about that fact Friday morning when they came out to start the service. Why in the world they would book a 2-day job like that on a Friday/Monday is beyond me. And once the job was done a pipe starting leaking that did not leak prior to them coming out to do work on the sewer. They price gouge and clearly do not care about the customers, only their bottom line. In a city over saturated with plumbing companies, you would think customer service might be a bit higher on their priority list. Use someone else, anyone else, other than Epic Plumbing.

These guys came out to pump my septic about two years ago when I was unable to get my regular guy…read more . Did a good job as far I I can tell. Was a little on the expensive side.

Great people and service. Quick, professional septic service with clear communication, quality…read morework, and fair pricing. On time, thorough, and no surprises. Highly recommend.