Do you get that sense of dread having to pay for expensive parking rates when you return from your…read moretrip or the stress of having to order an Uber and find the rideshare pickup area only to have a long ride back with a weird Uber driver? What about worrying that your Uber driver will be late when picking you up to go to the airport? I used to experience this every time I would travel until I started using TL Worldwide on every trip. They make it completely stress free and their professionalism is unmatched. They will pick you up any time 24/7 and always arrive early. In a recent trip, I had to depart at 4 am and it was raining. I found the uniformed driver waiting outside my house with an umbrella and offered to carry my bags for me. When you are getting picked up at the airport, you can expect to find the driver waiting for you at the baggage claim with a sign. If you checked a bag they will know what carousal you are at and will carry your bags to the car if needed. The cars are always freshly detailed, and you overall get a much higher level of service. All of their cars are the highest level of trim typically with seat heaters and leather seats in the back. My favorite is the Lincoln Continental. For a little bit more experience the finer things in life, arrive in style, and quit stressing.

These guys absolutely came through for me in a pinch! My mom was flying by herself from San Diego…read moreto CLE for surgery at the Cleveland Clinic. They met her at baggage claim, carried her luggage, and got her safely to her hotel. Her driver (Garrett) was super friendly and helpful. They were a Godsend. Thank you, thank you, thank you! Would use them again in a heartbeat.

Perfect! Not only did Vince arrive on time, but he sent us text messages, reminding us of the pick…read moreup time, letting us know when he was on the way, and also advising us when he encountered a detour and would be just a couple of minutes late. The car was extremely comfortable, clean and cool. Vince was friendly and helpful and a delight to talk to. We think the price was very fair and we arrived with time to spare at the airport. I would highly recommend this service. It was perfect.

Excellent service. Very dependable! Safe transport. Glad we found them. Will definitely be our…read morefirst choice for airport transportation.

He won't pick up after he knows you have a short ride. Funny part is I would have tipped heavy...read more

From the owner: Bv express transportation proudly serves stark and surrounding areas…read more Airport/Nightlife/Hotels/Residential and medical visits. 24/7 Flat Rates cheapest prices around and always on time.

NEVER USE THIS LIMO SERVICE I booked them to/from CLE,…read morereceived my confirmation emails. THEY DID NOT SHOW UP AT MY HOUSE TODAY. I CALLED THEM 4 TIMES. NO ANSWER. JUST ANSWERING MACHINE. We finally drove ourselves to the airport but nearly missed our flights. Further, it is now 10am ET, 5 hours after we left them a message and nobody has called with an explanation. Truly unbelievable. Don't risk your vacation or business trip on these unprofessional clowns

David and Amber provide an excellent service. My daughter goes to Kent State and we used them…read moreseveral times this past year to get my daughter to and from the airport. Will continue to use them this year. Robert

I'm not a review writer but i have to share my experience with this organization. This was a…read morehorrible experience. Unless you're an important  VIP executive and have a well versed knowledge of the limo industry, steer clear of this company. I contacted them to get a quote for a limo for my kids prom. Everything was fine, the price seemed fair and we moved forward. When the day arrived, a black SUV pulls up instead of a limo. When i contacted them to ask the reason there wasn't a limo there, i was told that i don't understand the definition of what a limo is these days and i should have known from the price what kind of car i was getting. I'm not a frequent limo rider but when i think limo for prom, I'm not picturing a black SUV.  The rest of the unprofessional interaction played out through text (pictures attached). I asked why would i pay for a limo when a SUV showed up, and i was told the miscommunication was my fault. I don't think it's unreasonable to expect a limo when i called a limo service.  For anyone thinking of using this company, just know they don't even have any limos available. It is only SUVs so if you're not an important doctor, lawyer,  or executive then don't expect anything else from them.  I truly feel i was ripped off with the old bait and switch. The plan was to give my kid and their friends a memorable experience for this once in a lifetime senior prom. The service was provided and i was willing to pay an adjusted amount for the lack of a limo since at that point, we had no other options. However, when we texted about it the next day, Dave the owner was a wittle crabby from his trip to Europe (which he had to mention as if it pertained to the conversation what so ever). He was completely unreasonable, and accusatory. He called me cheap and went on and on about his important clients and demanded full payment because i was dumb to expect a limo from a limo service.  I'll let the pictures speak for themselves but if you're just normal folk, don't bother with fireman's LIMO service. There's no integrity here. The driver was great though

David, you are amazing and I so appreciate all your kindness and support during the snow storm…read morecoordinating my daughter's ride for college. Appreciate your promptness Tony for picking our daughter up!!! Thank you so much and happy holidays!!!

TERRIBLE company. DO NOT use this company. Not only were they late for the ceremony after REPEATED…read morenotifications about the route, confirmed they noted it, then showed up 25 minutes late to the ceremony with part of the wedding party. Absolutely terrible customer service, no reimbursement for nearly ruining the wedding, and incredible rude office staff. I would NEVER recommend this company for any event whatsoever. They will ruin your special day. Be warned.

In the service industry customer service is key and BVIP has zero…read more Tommy took my reservation and wrote it up for the wrong date. Let's consider this human error as I also missed it on the contract that I agreed to. One week before my planned trip I get a text from the driver that he's roughly an hour out. I immediately called him and the office to inform them that they were a week early and my trip was for the following Saturday. I wouldn't consider that a last-minute cancellation as I wasn't planning for that date and I clearly wasn't prepared with all my guests. The office lady told me I would have to speak with Tommy on Monday and that's when he pretty much told me I was SOL and out my $900. Let me tell you what a delight he is to work with (sarcasm). I tried to explain to him that it's simply human error on both our parts so what can we do about still getting the bus for the correct night. He about blew a gasket and started telling me how he didn't do anything wrong and this was all my fault. I told him, you are correct I signed the contract and missed the error but they are the ones who wrote the contract up for the wrong date to begin with. I asked to speak with the owner, Vicki, over a dozen times and not once would he let me. He continued to be condescending and told me he had every call recorded and not once did I mention the 21st to him. Out of the dozen calls I had with this company, the only recorded call they would offer me was the original call were I called and asked for a booking and they said Tommy would call back to discuss pricing. How come they won't share the 31 minute call where I did the negotiations and booked the actual trip?! Let me guess, because it would prove that I asked for the 21st but the contract was written for the 14th. Once again, human error but own it as any reputable business would. You don't treat your customers like pieces of shit and expect any return service from them or anyone they know! Please pay a few extra dollars and book with a reputable company that'll work with you in the event of a mistake as mistakes do happen.

We got a cab today from Glenmoor country club to CAK. The front desk at the country club quoted…read more$25. Uber was $13. We had already ordered the service from AAA and decided to stick with it. First off, the cab stunk. Stale cigarettes, just disgusting. The driver talked on the phone during the ride, didn't fasten his seat belt and then had the nerve to charge us $40 for the ride. No meter, no explanation, just total b.s. Avoid, use Uber, don't get swindled by these jerks.

Called to check what the fare would be for a ride to the airport. The person who answered rudely…read moreinformed me that they don't provide pricing on the phone, so I told them they wouldn't get my business. Moments later, the guy called back and left a prank message in a fake Asian voice. So, they are unprofessional and racist.

Exceptional service from start to finish! The responsiveness of the team was impressive, ensuring a…read moresmooth booking process. The drivers were not just skilled but incredibly personable, adding a welcoming touch to the luxurious ride. Overall, an amazing experience that truly sets this car service apart. Will definitely be booking again!! Thank you!

From the owner: Elevate your journey with Black Gold Limousine, a luxury transportation service in Northeast Ohio…read more Offering premium sedans, SUVs, and party buses, we redefine luxury travel, ensuring style, comfort, and security. Book now for weddings, corporate events, airport transfers, and more!