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    Quality Towing & Recovery

    2.6 (84 reviews)
    Open Open 24 hours
    Updated over 3 months ago

    Services - Quality Towing & Recovery

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    Robbin R.

    I had a great experience with this towing service. Ferguson was kind, professional, quick, and informative. He confirmed my needs and drop off point before leaving the pickup location. I appreciate most the care he took with my car! Thank you for being so timely. (I failed with taking proper photos)

    Big ass screw in my tire
    Kelsea R.

    I was on my way home from picking my mom up at the airport and got a screw in my tire and my roadside assistance connected me with Quality Towing. I was assigned with Demetri as the service provider. He was totally communicative and prompt. When he arrived I knew I had a professional. He whipped that 30 foot tow truck into the driveway in reverse like James Bond in a mini Cooper. He inflated my spare and had the new tire on within 15 minutes. He was very knowledgeable, professional, kind and incredibly good at his job. I would highly recommend this service, and hopefully you will get Demetri. And I forgot to mention that it is also 3:15 AM... thank you for coming.

    Told me this was a good battery. Where does it say good?!? Perfect excuse for not having to honor their warranty.
    Andrew L.

    These guys are crooks! Sold me a $150+ battery that only lasted 20 months and would not honor their 24 month warranty. They even charged me $50 for jumping their piece of trash battery. Tested with a machine that doesn't even say if the battery was good or not! Stay away!

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    3 years ago

    Car wouldn't start one day, looked like the battery. Alex was out to me in less than 20min and I was back on the road!

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    4 years ago

    Alex was amazing. So helpful and very kind. He Made multiple calls to make sure I knew he was on his way and was very quick. Great guy

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    Ask the Community - Quality Towing & Recovery

    Review Highlights - Quality Towing & Recovery

    Alex was dispatched and called me while he was on the way to assure me that he'd get there as fast as possible.

    Mentioned in 13 reviews

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    Tip Top Tow Service - My valid AAA benefit card

    Tip Top Tow Service

    (60 reviews)

    1 Star - Predatory towing after accident, escalating fees, refused documentation…read more I was involved in a serious accident on Main Street in Santa Monica. My Prius was completely totaled. I was in shock and likely had a concussion. I was not in any condition to make clear decisions. Without my authorization, Tip Top Tow took possession of my vehicle after police called them. Nobody asked for my consent or informed me of my options. I have valid AAA coverage and could have arranged my own tow, but I was never given that opportunity. I was simply handed a card and told to call later. Now just days later, they are demanding nearly $700, including towing, storage, and additional fees. The storage fee increases every single day. I was also told that if the balance reaches around $2,000, they can sell the vehicle and send the rest to collections. The most concerning part was the complete lack of transparency. When I requested a written breakdown of charges, the owner (identified to me as Linnard) refused to provide it and said I would only receive documentation after full payment. Refusing to provide an itemized invoice is unacceptable and raises serious concerns. This happened while I was still dealing with the aftermath of a traumatic accident. Instead of professionalism or understanding, I experienced hostility, pressure, and zero willingness to provide basic documentation. After reading other Yelp reviews, I can see a clear pattern of similar experiences from many people. I strongly recommend people understand their rights and be cautious when dealing with this company. I am documenting everything. Omg may god bless these crooks! Amen

    I came in after speaking with ATA about a 2013 Toyota Prius and ended up working with Medi on the…read morelot. They were helpful and worked with me on both the pricing and the deal for the vehicle I was interested in. I asked whether the Prius had a catalytic converter cage installed, and they told me it didn't. However, when I took it to a shop to have one installed, I was pleasantly surprised to find out it already had a cage in place. While getting the tire pressure sensors replaced, the shop also pointed out that the tires--dated from 2022--had some wear and had been patched a few times. It's something to keep in mind, but not a dealbreaker for me. Overall, I'm very happy with my purchase. I bought the car outright and drove off the lot as a proud new owner of a 2013 Prius. Whether you're financing or buying out the door, I'd recommend them--but do be prepared for some additional fees on top of the listed price, which go toward protecting both the dealership and the buyer. Despite the minor maintenance I've had to take care of, I'm still happy with the experience and my new ride!

    JNO Towing Recovery and Transport

    JNO Towing Recovery and Transport

    (13 reviews)

    Mar Vista

    Omar and his associate literally saved us. We were driving through the Grapevine on our way home…read morefrom Orange County all the way up to the Bay Area when our Honda Odyssey van broke down (total transmission failure) and we were stranded on the side of the highway off on the right-hand shoulder of the Grapevine. Nothing around but mountains. We had three young kids in the car and it was terrifying, as semi after semi hurtled past us. After calling 911 and being told we would probably need to wait a long time before anyone could get to us (and AAA telling us the same as well), suddenly JNO Towing pulled up and parked in front of us. They rescued us. While I was terrified and in shock, they both calmly and sweetly ushered us all into the 2nd seat of their truck, got our van secured on the tow, and offered to drive us all wherever we decided we wanted to go. As they drove all the way to Bakersfield and my husband and I tried to call rental car companies that would rent us a last-minute one-way rental (a tall order), they each got on their phones with car rental places in the area as well to inquire our behalf - without us even asking them to. When we were striking out with every company we talked to and it was becoming more obvious that we weren't going to successfully find a car rental that late in the afternoon, these incredibly generous men offered to drive us all the way home to the Bay Area. With young kids we ultimately decided we needed to get a little more space and seat restraints + boosters for such a long drive home, but we were so moved by their offer to do whatever they could to help in such a stressful and vulnerable situation, especially with three young children. They pulled over to a Costco, helped us retrieve a few things from the van, and stayed with us until our Uber arrived. Then they towed our van all the way back to our house in the Bay Area for us (arriving very late at night) and I think they may have even driven back home to LA that same night/into the early morning hours. They didn't act annoyed or put out even once. The entire ordeal, they kept expressing concern and care for us, clearly feeling bad for the situation we were in and offering help in ways we didn't even ask. They also offered their guidance about what to say when we took the van to Honda repair - how the transmission should be covered under warranty, etc. They went above and beyond in every single way, for a *very* good deal, all things considered (cheaper than AAA would have been!!). I will forever remember Omar and his associate (I regret that we didn't get his name!) because they saved our family, and reminded me that there really ARE good people in the world. Kind, good samaritans who remain calm under pressure and offer to help those in need. THANK YOU SO MUCH from the bottom of my heart!!!!

    He picked us up on the Grapevine after we blew a coolant hose. We have an oversized vehicle over…read more10,000 pounds, not just a simple load and go. He did a great job handling the loading and unloading to not drag the hitch. Thank you for getting us off the freeway safely!

    Quality Towing & Recovery - towing - Updated June 2026

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