In my opinion, this Tesla Certified Collision Center is a complete joke. After 4.5 weeks, we found…read moreout they reused the same bumper cover and apparently thought glue and wood screws were an acceptable repair method -- just enough to make it look decent to an untrained eye. Thankfully, my girlfriend brought me along to make sure the repairs were actually up to Tesla standards. What we found was unbelievable. In my opinion, Crash Champions has truly "innovated" the automotive industry with the creation of Tesla-certified wood screws and glue technology. Maybe SEMA Show should feature this groundbreaking repair method at their next event. We dealt with "my name is Jeff," who looked completely puzzled and claimed he didn't understand why his team would do this after it was brought to his attention. As a result, we had to wait another additional week on top of the original 4.5 weeks. This is Crash Champions, people -- craftsmanship at its finest.

Horrible body shop. Stay away!…read more The Downey location, led by the hapless store Manager Jeffrey Magnuson, is awful. This store manager, Jeffrey Magnuson, is a worthless, unsympathetic human who doesn't care about customer service. The behavior of the associate Abraham, followed up by a lack of responsiveness, led me to drive over an hour to another Crash Champions facility in Orange County, where I did receive excellent customer service. Unfortunately, Crash Champions Downey, West is a facility you should avoid at all costs. Forewarned is forearmed!

These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

UPDATE: It's fascinating how some people can lie straight to…read moreyour face. I never said this job should cost only $200-$300. What I said was that it would take approximately 2-3 hours to respray a bumper that is already removed and disassembled, and that only requires scuffing with a Scotch-Brite pad to create proper adhesion before spraying. Second, your estimator attempted to upsell full respraying of both fenders on a practically new 2024 Mazda CX-5 for $1,600, so please don't claim the quote was based on the vehicle's condition or imply that it is in poor shape. The car is literally new. This is a classic upselling tactic--you wouldn't even fully respray the panels; you would blend them and increase your profit at an astronomical price. The bumper itself requires virtually no preparation and at most 6-7 coats with 5-minute flash times, so my 2-3 hour estimate was generous. At the midpoint, I stated that $100 would go toward materials such as paint and clear coat. That figure is based on what I can purchase it for myself, as I received several quotes. I am not buying in bulk or leveraging large volumes the way you do, so my estimate is not far from reality. It's a small bumper overall. As for spray booth time--you don't have one, and you would never rent one for a job this small. An important detail: I know how to paint and understand exactly how this work is done. Overall, I requested an online quote first and sent photos in advance. That request was dodged. Instead, I was pushed to come in person--so additional, unnecessary labor I never asked for could be "found" to justify the price. Lastly, I never said the bumper was painted twice. It was professionally painted, but the pearl component did not turn out to my liking. I came to your shop because you claimed you had matched this color before, yet your estimator was unable to name a single model you had matched it on. Nor did you provide any proof that you were capable of doing so. I don't mind paying extra for work that has already been done correctly, but after seeing these tactics and reading outright false statements, I'm glad I walked away. The "obstacles" your estimator tried to create included: 1. Searching for minor hairline scratches to justify repainting two additional panels on a new vehicle 2. Claiming shops don't like it when parts are already prepped or disassembled 3. Taking photos to point out alleged color differences between panels on a new car

My car was rear-ended and this body shop fixed it like new. Sandra is amazing and communicating,…read morekeeping me updated, and she made such a difference from my previous experiences with other body shops. If I need my car fixed again, I am coming here again because I already know I am going to get quality work and good service.

Excellent service and they did a great job with my car I really do recommend this placeread more

They do very good work. They paint-matched my front end, and they did it pretty unexpectedly quick…read more Also, they're good with customer service.

I requested a car door repair due to a car accident. The results were amazing and I was very…read morepleased. The car door was repaired and like brand new! I would highly recommend Watson's to anyone that needs car collision repairs. I value their excellent service.

Stopped by with my '97 Cadillac Eldorado. Needed my door repainted. When I first stopped for my…read moreestimate Ruben was great and explained the process. We set a date. I showed up on said date and Juan was there to help me out. Easy in/out process actually. Few days later, I get a call my car is ready. Once again Juan was there to help me wrap it all up. My car looks so much better. Thanks Guys!

Kinda feels like a scam. Not explained well and when they actually call you back it comes with a…read morehalf hearted apology but then it also comes with a higher estimate with alot of jargon BS. I'd rather have a faded hood than deal with liars.

THE VERY BEST AUTO SHOP!!! I've brought several of my own cars here over the years and have also…read moresent friends and family, and every single time the experience has been great. What really stands out is the quality of their work, you can tell they genuinely care and don't cut corners. The paint matches perfectly, the bodywork is seamless, and everything looks like it did before the damage (if not better). They take their time to do things right, not just fast, and it shows in the final result. On top of that, they're easy to communicate with, keep you updated, and make the whole process feel stress-free. It's honestly hard to find a shop this consistent, and I wouldn't trust my car with anyone else!

After getting hit and losing the back bumper, I went to 6 different shops for quotes, but Supreme…read moreCollision offered the best price! I knew I could trust Miguel from the moment I met him. He genuinely cares about his clients and went above and beyond! He worked seamlessly with the insurance adjuster and even helped me secure a car rental, making the whole process much easier. Not only did he fix my main concern, which was the back bumper, but also gave me a great price on other aesthetic concerns. As a bonus, I asked if he could help with the fading paint on the top of my car (given that I would be paying out of pocket for this part). He agreed to paint it and gave me an incredible deal that I couldn't resist! His team worked so much faster than I expected, all while staying in constant communication and maintaining excellent quality of work. I couldn't believe how great my car looked when I got it back! My car literally had a makeover! It looked so much better than it has in yrs. The color match was perfect, and the brand-new original bumper was installed flawlessly. I give Supreme Collision an 11/10 and highly recommend them to anyone in need of car repairs.

I brought in my truck in a Wednesday for a scratch and paint repair. The owner was very helpful and…read morefriendly. I picked up the truck that same week on a Friday and they did an amazing job on the repair thank you guys so much! Definitely recommend them for anyone looking for paint and body damage.

This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

Just took my car there.It was excellent service.Excellent customer service from the technicians to…read morethe ladies.In the front office\nHundred percent happy with their services excellen.\n T service.

Top customer service…read more I highly recommend this place. On time, on point and friendly staff