Best in the Business On time and very Reliable, honest and…read moretrustworthy. We have used them several times

Great review well deserved! I'm a very difficult customer…read moresince I'm all about efficiency, logical prices and great attitude - Eli is the best there is! Fast, reasonable and with great attitude. Was stuck in the middle of nowhere, reached for a few companies - some provided ridiculous pricing and some just refuse because I was in the mountains. Eli has no issue at all - the minute I shared my location, he was on his way. Highly recommended! Keep this guy busy!.

Incredible service! Picked me up so quick and I was an hour away!!!!! Use his services…read moreimmediately!!!

If you are in need of a reliable towing service that's AFFORDABLE. This is the only company I…read morerecommend if you don't have AAA. Fast service. Polite . No nonsense. Pick up and drop off. Highly recommended.

Excellent service and quick turnaround time. they handled all the correspondence with my insurance…read morecompany and even assisted with the car rental process. Most importantly, they made my car look like brand new!

HORRIBLE HORRIBLE place to do business with! After 8 weeks of trying to get a windshield replaced…read moreproperly, I requested through my insurance company to be transferred to a different body shop.

Andy was super awesome. Helped my husband Rob Moreira and I out of a bind with our tow and was…read moresuper down to earth.

AAA is unfortunately partnered with west hills towing for battery checks and exchanges. Apparently…read moreAAA makes the tech check the battery every time they come even though the first tech stated the battery needs a change. The first tech from west hills towing company straight up lies to customers saying the battery is either chargeable or replaceable when he doesn't have the jurisdiction to do so. So he doesn't charge my battery that apparently needs to be charged and he sets up a next day battery delivery and installation without telling me what time it is. He just said to call AAA in the afternoon which I'm glad I didn't listen to him because he scheduled it at 10am when I had something going on. The 2nd tech comes the next day and demands paperwork from AAA that the battery is under warranty when this was never discussed previous day or by AAA. He checks my battery and said it's good. I called AAA to verify and they reported from previous day that my battery report was "good and no issues" so why did the first tech said it needed to be recharged or replaced? It will forever be a mystery. The funny part is this company loves to hide its tracks because they conveniently "don't have any documentation of the tech coming out the previous day". My fault for trusting the system. I should have asked for all the documentation from the beginning. Don't even bother with this disorganized dishonest company. On top of it they charge $100 for labor. Thanks west hills towing company for wasting my time and not fixing the problem.

Let me start by saying how happy I am with how the car turned out, they did such and amazing job…read moreand the customer service was also amazing! Sonia was great in informing me with every step and they even dropped me off and picked me up so I can get my car. It was also done faster than I thought. I would recommend.

Leon and Sonya are absolutely the BEST! I got involved in a hit and run and my friend knew…read moreimmediately who to send me to and I'm so grateful to them for fixing my infiniti up in such a quick turnaround good as new! I would recommend prime to anyone that needs a quick, more than fair pricing and honest body shop in the LA area!

Excellent service. This company winched my sons truck out of a ditch off the freeway after an…read moreaccident and towed it to their yard. From there I called AAA and Northridge Towing was dispatched to tow my vehicle home which was a big mistake because after 3 1/2 hours in 102 degree weather waiting they refused and told AAA they couldn't handle the tow with their equipment. Thankfully Action towing was so helpful and patient with us while our truck was blocking their driveway while we waited for AAA service. AAA never found a contracted provider so I had to handle it on our own. Action towing ended up helping us with this mess of a situation, they offered to tow our vehicle back to Oxnard. Understanding of our situation, they let us leave our vehicle there until we returned in the morning. This company went above and beyond. Definitely would recommend Action Towing.

Back in January, on a Friday evening, my son had an accident. Someone called this towing company…read more On Monday, I personally went to pay them, and as soon as we entered, the older man started to yell at my son, "Why did you leave a bad review?" I let them be, but immediately I realized that I know my son doesn't know how to get here to write a review, and second, we were not in any place mentally and emotionally to write something, even less a review. I told the man to stop yelling that it was a false accusation. Went inside the office; a nicer lady helped us pay; gave the pink slip. Last words that came out of her mouth were "Don't have to worry about anything else, especially DMV; we will take care of everything. That's why you are paying." Last month my son got mail from the DMV for not having insurance for that car. Last week we got the license plate renewal form. This only means that they resold the car that, by the way, had 3-day brand-new tires (extra cash for them) and never reported it to the DMV. Since they are so worried about the reviews, I can't wait for the response on how they will clear this and say that this didn't happen and that they are not a corrupt business.

I recommend this place for any super car enthusiasts people they take care of my car very well I…read morelove the quality of paint color

my rear fin and trunk had broken glass and a ton of small, sharp dents that needed paint. Work came…read moreout awesome and was completed quickly, within a couple days. communication was also quite good, he always gave updates if something was happening. i came here because they quoted a better price than any other shop. We had some issues with payment at the end (card trouble) but he went ABOVE & BEYOND to find a solution. I greatly appreciated the time, care, and attention that he gave throughout the proccess. i would definitely come here again if something else happens.

Sorry, this is going to be long, but I want to make sure folks know the whole story…read more I actually debated whether I should write a review or not. But after being so humiliated, accused, and treated the way I was (mainly by the father), I decided to share my experience with this place. Don't get me wrong. The repairs I had done there were just fine--better than I expected, actually. They also cleaned the inside of my car, which pleasantly surprised me. When I went there to pick up my car, it had a new rear bumper and some work done on the left rear door. Brian, the son, was there, and I dealt with him. At the time, I honestly thought these guys seemed nice and trustworthy. Boy, was I wrong. When it came time to pay, I got some strange excuse about not using my credit card, which I thought was a bit odd. I'm only mentioning this because another reviewer here also mentioned having issues when trying to pay with a card. I told him I don't carry that much cash with me, but I could write a check. Of course, I don't carry a checkbook around. Who does these days? I was surprised he was okay with me driving home and coming back with a check. A mechanic letting you leave without paying first? Especially when it's your first time there? That was definitely new to me. Still, I figured that was pretty nice of him. He backed my car out of the garage, and I got in to leave. Since there is absolute chaos around that car wash and cars are parked everywhere, I was mainly focused on not hitting anything as I pulled out. I turned onto the street, and after a minute or two, I thought I wasn't seeing things correctly. There was a long crack across the top of my windshield. I immediately turned around and drove back to the shop. When I showed it to Brian, he instantly said they didn't do it. His first explanation was that maybe my windshield had been too dirty for me to notice the crack before. Sure. I had the car washed two days earlier. That excuse didn't work, and I KNOW there was no crack in my windshield. Also, if there had been a crack when I brought the car in for the estimate and later for the repair, why wouldn't I have mentioned it and asked about getting it fixed too? Or why didn't they point it out themselves to protect themselves in case something like this happened? I was very polite and calm during the whole discussion. I wasn't angry. I told him I understood that accidents happen, but we needed to figure out a solution. He wouldn't budge and kept insisting they didn't cause it. Then he started searching on his iPad for photos of my car. I believe they took photos, but I don't remember if they photographed the entire vehicle. He couldn't find any pictures of my car. Strange, because there were countless photos of other vehicles on the screen. I even suggested that maybe it had happened at the car wash next door since I noticed a receipt in my car. But then he claimed HE had cleaned the car himself. There went the first contradiction. Then he called his father, supposedly to see if he had photos of my car. Nope. I waited, and before long, the father showed up. He parked in a way that basically blocked me in and immediately started raising his voice, completely denying that this could have happened at their shop. I remained calm and tried to have a normal conversation, but he just kept going. Eventually, he offered to pay half of the windshield repair. I said no. With this answer, he got even louder. The entire time, I stayed polite and respectful. I simply wanted to have a reasonable discussion. They went into their office while I sat in my car for quite a while. During that time, I even looked up the cost of replacing the windshield myself. This whole situation stressed me out immensely. I hate conflict, especially with people who behave this way. Not once did they give me the benefit of the doubt. Instead, I felt like they were basically accusing me of making the whole thing up. No, I did not make this up. Being accused of something like that is incredibly offensive.

Nicest guys ever. Father and son (Danny) business. They made the process of getting my repairs done…read moreso seamless and stress free. Thank you so much! I can't recommend them highly enough. Thank you guys!!!