Quality towing saved me yesterday. Roadside assistance from insurance company said it could take 4 hours to get a truck out, Quality Towing was on scene in 20 minutes. The dispatcher and the person that showed up to do the job were friendly and super helpful. I hope I don't a future tow, but if I do, I will start with these guys. Thanks! read more

Quality Towing - Miata Jet Ski - Towing Near Me - Woodinville, Washington

The worst towing experience ever in my life highway robbery. They had my vehicle less than a day and wanted $1100.00 and some change to get it out. They also did not provide a itemized list of charges of why it cost so much to get out. They refuse to let me grab my $400.-$500. battery. They basically took my only vehicle I had for work and commuting period. They had no issues with basically robbing my vehicle it was like second nature for them. How can this he legal. BECAUSE they took my only means of transportation I couldn't make the money needed to request an hearing which would have costed me $100. Plus dollaes and you got 5-10 business days to fill. This company is unethical, they have no consideration about anyones life by taking their livelyhood with no explanation of why they charge. They dont live up to their company that's for sure!!! read more

do not use this towing company for anything!!!! beware of quality towing they are rip off artists they towed my car the next day wanted $1600 and are fighting me over getting property out of car saying only registered owner can get property when clearly rcw states otherwise!!! THEY GO AGAINST THE LAW SO THEY CAN KEEP YOUR PROPERTY!!!!!!!! THEY ARE THIEVS!!!! THIS BUSINESS NEEDS TO BE SHUT DOWN!!!!!!!! FILING LAWSUIT!! read more

The tow was fine, but their driver Chuck is a creep who spent the whole ride hitting on me and calling me a "pretty little thing" and asking if I had a boyfriend, and then proceeding to say "I can see you're uncomfortable" but refusing to stop flirting with me. I tried to sit quietly and he kept asking if I get any "side action" from my boyfriend - and whether I've considered cheating on him. Women, be careful. read more

I hope you never need a tow.. If you do I highly recommend Quality Towing. The J&J team John and Jason worked with patience and skill in the rain to pull me out of a ditch without damaging my vehicle. John and Jason are hard working exceptional employees and a credit to the business. read more

Shelly and Jeff helped me immensely in junking my old car. Within an hour of contacting Quality Towing everything was already done. A+++

Shady shady shady! Tow truck driver milked the clock. Was driving 20 mph had to pull over several times because he was not going speed limit. When trying to dispute the bill the lady I was speaking too called the police when there was no reason to at all? Then they stated they can charge as soon as the call comes in for a tow??? At first they said they charge once they are out the gates? Well which one is it? Also checked with the kirkland police department and no where in their contract does it say so. I will definitely be seeing Quality towing in court. read more

Need to call AAA and they sent Quality Towing out at 6pm to change out my moms tire. The driver Jeff we a real nice guy even after working out in the hot sun all day long and you could tell because he was looking tired. He was real helpful and I would contact them if I nee a tow truck. read more

Quality Towing - Towing Near Me - Woodinville, Washington

I hit a very obscure traffic management abutment at 11PM in the rain in some back residential type neighborhood (NE 124th Ave and 95 Place NE going west on NE 124th Ave) and blew both front and rear passenger side tires. Ultimately I was in good hands with All-State Roadside Service (after about 30+ minutes of phone waiting time) - and Quality Towing was contracted for the service. Jeff came over pretty quick - prob about 20 minutes (which beat the original 3 hr wait from another service), was totally professional - worked at a very steady pace - and I just stood back and let him do the job step by step. I first told him to just direct me and I will follow-up - I think he appreciated the team-work. He drove me home to Shoreline - cost was reasonable considering I was just happy to get home by 1AM with two horribly blown tires... And he backed my car into my driveway with some effort but exactly as I had requested. And Jeff did get a nice tip...:-) read more

The customer service is A plus. With the stress of an accident they calmed everything down with their kindness and efficiency . Super fast on returning calls and insurance knowledgeable . read more

I had tried to get service from another tow company that never showed up. The folks at Quality Towing answered the phone right away. The tow arrived about 15 minutes later. The driver was professional and quick. The charges were clear and reasonable. I would recommend their service. read more

Tow truck arrived very quickly and all the staff were friendly and knowledgeable. The cost was lower than expected and the driver gave me all the information on how to submit the claim to my insurance company. read more

These guys did a great job for me! I had a flat and needed the donut installed at Carillon point. Shelly picked up the phone immediately, scheduled everything and let me know when I can expect them. When their truck was 5 minutes away, they gave me a call so that I can come out instead of stand in the pouring rain. The person was there on time, was friendly and changed the car tire for me. Charged my credit card. Everything went great! I highly recommend them. read more

This is my first time I had to get a vehicle towed. Everyone who picked up the phone were so friendly and helpful. I felt so lost and didn't know how to handle the situation. Shelly in particular was super helpful and so nice. She listened to me and made me feel that I wasn't alone with my car problem. I am so thankful they were the company that helped me with the car. Thank you again for your advice Shelly and I next time I will only call you for any towing services. Thank you again! read more

After being involved in a car accident, I had a bad experience with Quality Towing company that was called to the scene, not by me. The tow truck driver that came, seem to take his time and do things pretty slowly. I wasn't sure why, but found out why when I was charged for the tow... They charge by the hour! They towed me only 6.6 miles (3.6 miles + 3 miles) and charged me initially $515.74!!! for this. When I asked why so much, they started saying that they have an arrangement with the police to charge by the hour (which explains why the driver was so slow), and they have to charge $208 per hour! They wanted to charge me for 2.5 hours! I asked the driver to call his manager and ask him why so much money, and when talking to the manager, he told me that it includes the time they leave they towing place and get back and he added 30 min for that! I asked why are you adding 30 min, and he said because the driver needs to unload the car. But then I said that the driver already unloaded the car!!, and only then he asked to talk to the driver and whispered to him to reduce it to $458.43. he did not even bother to check if the car was already unloaded or not before, as he simply wanted to inflate the time so they can charge more! I was shocked from the amount charged and after being in the car accident, needless to say, I was overwhelmed, very frustrated and angry. I was a victim to this whole situation and had no choice but to pay, as the tow driver was holding my car keys close to his body to make sure he gets his outrages payment! I called the Redmond police, and they told me that there is no such deal with any towing company! I also called 3 more towing companies that said that would have charged less than half of what I was charged for the same job... I was a victim here! read more

They did not quote accurately their rates and I ended up with $1000 bill for something that should have been half that. I would never had agreed had I known it would be $300 an hour from their shop, not from where I was. Don't trust them! read more

I would stay far away from these guys. They are as dishonest as it gets and charged me $350 to tow my car less than a mile (after hours fee on a fully staffed Saturday?). If you have AAA you may have some protection from this type of thing, but you should never contact them directly. NEVER! read more

I love these guys. My truck broke down and I was with my two year old daughter. I need a tow immediately. Not only was our driver fast he actually got to us within the 15-20 min he had said. I WILL be reccommending him to friends and family. read more

You might not think you can have a great experience with a towing company, but I am here to change that! Let me tell you how awesome mine was! It first started from the phone call. I was treated cordially, given a great price, and was scheduled for a tow within minutes (luckily my situation didn't involve an emergency or a call from the side of the road). I was scheduled for a 10:30 am pick-up, and to my surprise and satisfaction, the driver (Rick) showed up about fifteen minutes early. This was great because I was ready to get moving. I gave him the key and he expressed that I could take all of the time I needed because he did show before my scheduled departure. Within a few minutes he had the car loaded on the flat bed and was ready to go. He opened the door for me, and I climbed up into the cab of the truck. We shared some fun conversation during the 13 mile drive to the shop, and I have to say I learned some wonderful things about towing. When we arrived at my destination, he first pulled to the front to let them know we were here, and then brought the car around back. He explained which copies of the receipt I could use for insurance and I had paid by card and was done without a hitch. I really appreciate the service I received today from Quality Towing, and although I hope I don't need a tow again, I would definitely call them in a heartbeat! Thank you again! read more

Fantastic service - been towed by them several times over the past 20 years. Great service, knowledgeable about transport and prompt.

May the diesel pusher gods always be with you but if you get stuck and need a tow or to be winched out of a muddy field, THESE ARE THE PEOPLE TO CALL!!!! They got our 40 foot Moho out of a really bad situation. Thank you! read more

Call Quality Towing first. They were so careful with our Motorhome. Great people. Calmed my nerves. Quality Towing got us out of a really difficult situation with no damage. It was amazing. Thank you!! read more

They did an excellent job towing my car! They were fast, efficient and reasonably priced. The service attendant was professional and the person who answered the service call was helpful and reassuring. It's very scary & stressful for a woman who is driving alone to have a vehicle stall on the road. I have their number stored in my cell phone. However I hope I never have to use it again. Unfortunately if I do need another tow they will be the first company I call. read more

Great experience. Needed to get a car towed from Bellevue to Kirkland. Called and talked with a very friendly receptionist. Set up a time to have the car picked up and delivered to my house later that day. The driver called to let me know that he had the car and was on his way. When the driver arrived, he was on time, very pleasant and friendly. Cost was reasonable and cheaper than some of the other towing companies. If I ever need a tow again, Quality Towing will be the first one I'll call. read more

Not good...picked up my truck and charged me over $200 for a tow that was about 4 miles. Additionally, charged me an extra $100 to pick up the truck over the weekend. Be aware! read more

These guys have saved my bacon more times than I care to remember. They get there fast, load up without a fuss, and deliver your vehicle to the shop in a flash. I used to be a AAA member to get the roadside assistance, but routinely got stranded waiting for hours for one of their partner tow trucks. Save your money and keep Quality Towing's number in your wallet. read more

The nicest tow truck driver I have ever met! He stayed with us to make sure my ride showed up, he kept me and my kids safe and he even helped move all my kids car seats to the other car. Then when we went to to tow yard to get our belongings they were so easy to work with and so nice. Thank you for helping a Mom in a horrible situation. read more

This company is wonderful. And Bailey the tow truck driver was very efficient & professional. We have roadside assistance from two major players. Neither could get a tow truck for our Class A motorhome inside of 48 hours. Mark from Quality to the rescue. He promised late afternoon or evening & we got the call that they were coming that same morning. Any of you who have a motorhome understands how you feel when you're broken down. The relief when we got Mark's call made our day. read more

I was in my first accident and the police called them as my car was not drivable. They never told me that i start paying as soon as the call is made. They get the car towed to a auto shop and quote me at $280. I agreed to pay. BY THE WAY that is ridiculous!!! The man working screwed up the price he wrote down and quoted me and than charged my card for $407. He never came back to ask or tell me that he messed up. We called his boss who was a dick and said that he would not honor the price. You also have to pay them to get back to the shop at the hourly rate!!! This was a terrible experience after a car accident. I would never recommend them ! ZERO stars!! read more

Highly recommended. Everyone was helpful from the phone to the drivers. Hope you don't need them but definitely the ones to call if you do.

This company was great on scene during my accident, but they lost my keys and refuse to take responsibility. I work a a local city agency, I had a badge and sensitive keys on my keychain and it "disappears". The tow drive described my key chain to a tee, yet he says I only have him one key for the car. When the car arrived at the auto shop, all keys were missing. So, even if he was handed one key, where is it? Now I'll have the extra expense of rekeying my property and my city agency will also have to reset for safety. I highly do not recommend quality towing. read more

By far the best towing company around, always prompt, polite and reasonably priced. They always take time to ensure they get my cars on there safely and quickly. Cannot say enough good about them or the fantastic customer service they bring. read more

Early this morning my husband's truck broke down in the rain on the way to work. I called Quality Towing at 6:53 a.m. The dispatcher was very pleasant and knew the area well. The driver (Jason) picked up the truck and had it at the mechanic's at 7:35 a.m.! Nicely done!! Call these guys before you call your insurance company's towing service! read more

Some loser in a chevy ran me off the road in my Pt Cruiser and I blew a tire! I called the police and they sent Quality Towing! The driver, Mark, was prompt and careful with my car! He informed me he had been with the company for over 20 years! I'm so grateful for this company! They were easy to work with and I will forever recomend them! read more

My friend was seriously injured in a car accident and the police had Quality Towing tow his vehicle to their lot. Everyone - from front office to the tow drivers - went out of their way to help me. Mark even intervened with the AAA dispatcher when she said they couldn't send someone out to tow the truck back to my friend's home. When I was incredibly stressed about my friend's condition, dealing with a confused dispatcher was beyond me. Mark and crew aren't with AAA so they didn't benefit from this - they helped me because that's how they run their business. Thank you! read more

I was quoted $350.00 dollars to tow a truck about 15 miles, which was a steep in price but I had no other option at the time. So I hired quality towing. After they picked up the truck they called and said the tow took longer than expected and the bill had now increased to $2400.00. Yes, 2400 that is not a typo. They said "we will be holding your truck at a yard and will not release or deliver it until a payment has been made. Deceptive business practices, unethical staff, will say anything to make a sale, and will raise price and hold your cal hostage. Would no recommend to ANYONE. they have dozens of complaints all over the internet and they good ones are from people that work there. DO NOT USE. this company should be shut down. read more