I was referred to Dr. Rudderman by out regular dentist over a year ago. Great consultation and the…read moredecision was made to wait. Sadly, Dr. Rudderman is now retired...

I ended up here, 30 miles away from my home, because Dr. Ruderman is the one of two doctors within…read more50 miles of me who accepts my medical insurance. Apparently dentists don't like to accept medical insurance - only dental insurance. And when I pulled into Dr. Ruderman's office parking lot, I inwardly groaned. It's just not an attractive building, there's a dumpster in front of the building, and the concrete in the parking lot of cracked. The interior also looks like it hasn't been decorated in decades. BUT...! Dr. Ruderman was such a good doctor/dentist that I now understand the amazing reviews despite the dreary décor. It sounds silly writing this, but he actually read my medical chart, and asked me questions about it. We actually had rapport. Noticing my discomfort with the procedure, he joked around about my employer in the news and the terrible taste of the anesthesia. And when my medical results came in, Dr. Ruderman personally called me to inform me of the results (they were good) and explain what they meant. What a novel concept - I'm used to having to dial in myself and then listen to a prerecorded message. My only pang of sadness is that I live so far from Dr. Ruderman. If I lived closer, I would come to Dr. Ruderman for all my dental needs!

I have been a patient at The Dental Group for over 3 years and unfortunately I can no longer…read morerecommend them after my most recent experience. They do not do well at supporting patients with sensory issues or dental anxiety, or conditions like TMJ that make dental visits difficult. With new patients they are kinder, but with every visit I have made they have become less supportive and less accommodating. My last cleaning was extremely unpleasant and I was shamed into not taking breaks over the course of multiple procedures and fittings even though holding my jaw open causes my TMJ to flare. Then there's the high-pressure upselling. For several years, the dentists and hygienists at this practice have been trying to get me to buy a dental-grade night guard out of pocket, even though I had an over-the-counter one I had been happy with. I finally agreed because they told me it would help my gums and that I would face severe consequences if I did not "make the investment." I had to pay $750 (!!!) out of pocket. When the night guard arrived, it was so bulky and uncomfortable that I could not get a good night's sleep in it and I woke in the morning with severe jaw pain on both sides of my jaw. I went back to have it adjusted and suddenly I was being told that having a night guard means sleeping with your mouth open and accepting dry mouth, that jaw pain often gets worse at first, and that I would have to accept some bad sleep in order to become accustomed to the night guard. I cannot stress enough that this was NOT disclosed to me prior to when I made the purchase. Since the practice knew about my sensory and dental anxiety issues, I feel strongly that they should have talked to me about what the night guard would be like before pushing me to buy it. When I explained the above, the practice offered me only a partial refund, which would mean that I spent hundreds of dollars on nothing. I feel my trust was taken advantage of and I would encourage others to look for a different practice.

Dr. Nathaniel Bullock is an AMAZING dentist. He's extremely knowledgeable and has the BEST…read moredemeanor. He's thorough and the consummate professional. I have followed him wherever he practices, even though I live a significant distance away. He's well worth the trip. Dr. Bullock receives FIVE STARS!!! You'll absorb love him!!! I have been coming here for years and all of the staff with whom I've come in contact, have been pleasant and helpful EXCEPT for BARBARA SHORTER BULLOCK...no relation. Not only is her tone demeaning, she had the gall to talk about my personal informational at the front desk, where other patients could hear. She's also thought it wise to argue with me. Barbara is a dark stain on this establishment and should be dealt with accordingly. Barbara is the ONLY reason for my rating being shy of five stars.

Had my two lower wisdom teeth extracted by Dr. Romanow. He seems like a chill dude you could…read moreprobably have coffee with. Very nice, answered all my questions, sedated me sufficiently without affecting my memory, and gave me my tooth back. I don't *think* I asked for my tooth, but it was really nice to wake up from the procedure to find it in a little package in my hands. Not everyone wants their teeth back, but I'm DEFINITELY the kind of person who does, so that was meaningful. Also, the office staff are very helpful and things run efficiently. Don't forget to take a check or use an alternative form of payment besides a credit card, as this helps them keep costs low.

Dr. Wentworth extracted a tooth and performed a dental implant. I was expecting the worst but he…read moredid his job excellently and there was minimal pain and discomfort. I highly recommend him.

Dr Joyce was so honest and informative I appreciate his…read moreapproach and expertise! He gave me multiple options for my dental care and was extremely patient! I would recommend him and his staff to anyone wanting a knowledgeable oral surgeon office Thank you so much!!

I rarely leave negative reviews, but I feel obligated to share my experience so that other…read morepatients--especially those dealing with a painful dental emergency--know what to expect. I was referred to this office by another dentist because I had an infected wisdom tooth and needed emergency treatment. I called as soon as the office opened, explained my situation, and was told to complete my paperwork and come in immediately. The doctor told me he would squeeze me in between scheduled appointments because it was an emergency. I arrived around 11:00 a.m., completed the check-in process, verified my insurance, and paid approximately $1,500 before my procedure. I was then told to wait. I asked how long the wait would be and was told it would probably be another two to three hours. I understood that emergencies can involve waiting, so I was patient. By around 3:30 p.m., I had been there for hours longer than the estimate I was given, so I went to the front desk to ask for an update. Instead of receiving one, I was made to feel like I was inconveniencing the staff simply by asking a reasonable question. One receptionist repeatedly interrupted me while I was speaking, dismissed my concerns, and responded in a way that came across as impatient and unconcerned. Rather than checking with the doctor, she repeatedly told me to sit down and wait. Earlier in the day, I had even asked if I could leave and come back later if the doctor was running behind. I was told I could not leave and that I needed to stay in the office until the doctor was ready. Because of that, I remained there the entire day. After I insisted that someone ask the doctor how much longer it would actually be, I was finally taken to a treatment room. At that point, I thought the procedure was about to begin. Instead, I waited for approximately two more hours. During that time, I had already been given medication and was sitting there in pain while repeatedly being told, "He'll be in shortly." The procedure itself was completed successfully, and I have no complaints about the surgical work. My complaint is about how my time and my concerns were handled. I arrived around 11:00 a.m. and did not leave until approximately 7:00 p.m. The procedure was not performed until after the office had finished seeing its scheduled appointments. Unfortunately, the problems continued after surgery. I was discharged without the work excuse my employer required, even though the office later acknowledged that it should have been provided before I left. I then spent the next several days making repeated phone calls trying to obtain a work note and disability paperwork. I was promised callbacks that never happened, told documents would be emailed that I never received, and had to make multiple trips back to the office because paperwork was incomplete or not ready when I had been told it would be. One example that stood out was receiving a phone call at approximately 4:55 p.m. telling me my paperwork was finally ready for pickup--even though the office closed at 5:00 p.m. When I explained that it was impossible for me to make it there in five minutes, I was essentially told that I could either have it emailed or come back another day. It was the same dismissive attitude I had experienced throughout the entire process. This review is not about the outcome of my surgery. It is about the customer service, communication, scheduling, and the way I was treated as a patient. Based on my experience, I cannot recommend this office for anyone dealing with a dental emergency. My emergency was repeatedly placed behind scheduled appointments, I spent nearly eight hours in the office despite being told I was being "worked in," and I had to spend additional days chasing paperwork that should have been handled before I was discharged. If you have a scheduled appointment, your experience may be different. But if you are in severe pain and need emergency treatment, I would strongly recommend looking for an office that can provide more timely care, better communication, and more professional follow-up!

I absolutely love this dental team! You're treated with such care when you're there. They're all…read moreknowledgeable, friendly, and personable. My Dental Hygienist* during my last appointment (yesterday haha!) has quickly become my favorite. I can't wait to sit in her chair again. I learned so much in our time together & we share so many laughs lol. My only concern is that I'd like to come more often in the year, but the appointments are always full.

I've been a patient here for over 10 years! I appreciate the care I've consistently received here…read moreand attention to detail. I wouldn't have it any other way!

Worst experience ever. I had an appt in 10 days to have 3 teeth extracted under general anesthesia…read more I knew appt might just be a consultation but was told to prepare for surgery: Submit online forms that did not work, submit credit card info (wasn't charged), arrange transportation, don't eat/drink before, etc. Morning before asst. I was speaking with asst for final instructions and then front office called and said entire office was closing down FOREVER tomorrow (day of appt), it was doctors last day and my condition was too complicated so they canceled! I rescheduled somewhere else -- they were efficient and did procedure with local anesthesia in 20 minutes.

This is quite an upscale facility with upscale pricing. Dr. Rostami was very professional, and my…read morerecovery was surprisingly fast with no issues whatsoever. I took off a star because I noticed additional charges added to my bill, which I found simply dishonest. I was going to be under full anesthesia, so just from curiosity I looked at the watch before we started. Procedure took exactly 28minutes, yet the charges with insurance that I've noticed later at home, showed three instances of 15 minutes for anesthesia, which would make the whole procedure longer than 45 minutes (considering preparing ect) Another issue that didn't sit well with me was that I paid for everything immediately after the procedure. We had all the charges itemized, calculated, and confirmed with the insurance. Typically, these amounts are slightly higher than the actual cost, and one usually receives a small refund afterward. However, in this case, about six months later, I received an additional bill stating that I owed nearly $200 more. I attempted to call for clarification, but either the call was dropped or the explanation was so unclear and crude, as if I were dumb having consideration for own money. So, while my health turned out fine, I won't be returning.

WONDERFUL!! Props to the lady at the front desk, she works and gets things going, had my wisdoms…read moreremoved and they were so caring and kind! 10/10 will be recommending this place

THEY ARE NOT GOING TO ACCEPT YOUR SCAN FROM OTHER CLINICS. THEY SAY THEY DO, BUT THEY WON'T. Even…read moreif it means exposing you to another X-ray within a short period. My experience with this clinic made me seriously question the integrity of some medical providers. I grew up in a family full of medical providers, so I've always had a lot of respect for them. But being told they "can't read" my scan files and that I needed to pay $450 for another CBCT scan was shocking. I had already taken the scan at another oral surgery clinic that turned out to be out-of-network. That's why I looked for an in-network doctor and ended up here. Before my first appointment, they asked me to bring the scan files. I even asked if there was a specific format they needed because I work with image files and know compatibility can matter. They brushed it off and told me to just bring them. I arrived with the USB and waited almost an hour, only to be told they couldn't read files from USB and needed them on a CD. Sorry, but are we in 2005? They "kindly" offered to take a new scan for $250. I had taken the scan only a week earlier, so I refused. I had to reschedule and even bought a CD burner on Amazon because the original clinic didn't have one. Before my second appointment, I called again to ask about file formats and told them the other clinic had also emailed the files. I even asked if they could call the other clinic since both clinics use the same medical imaging software, which I found very odd. THEY NEVER CALLED THE OTHER CLINIC AND APPARENTLY NEVER CHECKED THE EMAIL. They just kept saying it should work if it's on a CD. So I returned with the CD. After all that effort, they STILL said they couldn't read the files. And now the price for a new scan was suddenly $450. When I got home, I downloaded a free medical imaging viewer and opened the files immediately with no issue. Yes, I -- someone with no experience opening this type of medical imaging format -- was able to open them. I ended up booking another oral surgeon down the street who simply allowed me to upload my existing scans. I still can't understand why this clinic handled things this way. It felt like they cared more about charging for another scan than actually helping patients. Also, thanks for delaying my treatment for weeks and for trying to make me take another X-ray only a few weeks after the first one.

As a transplant surgeon, I evaluate operative performance through a very specific lens--technical…read moreprecision, intraoperative judgment, and respect for the patient. Dr. Neel Patel demonstrated excellence in all three during my own implantation procedures. Dr. Patel handled the pre-operative consultation, surgical procedure and follow-up with empathy and technical skills that was impressive. Post-operative pain was minimal. Dr. Patel called in the evening to follow-up. What stood out most was the team's calm and efficient operative flow. They anticipated steps, communicated clearly with sedation, and managed my surgery with the confidence of someone who understands both the complexity and the stakes of oral surgery. Post implantation assessment was thorough, and their decision making throughout reflected sound clinical judgment. I recommend Dr. Neel Patel and his team without reservation for their skill, professionalism, and commitment to patient care. Rahul M. Jindal, MD, PhD, MBA, MSc [Oxford], FRCS [Ed], FACS Professor, Surgery & Global Health

Dr. Abel is an excellent oral surgeon. He has a great reputation with both patients and dentists. I…read morehad a consultation with him about having some oral surgery done on my mouth. First, I must tell you that I looked at my appointment time and thought my appointment was at 11:00 am. After, I arrived, I found out my appointment was at 1:00 pm. Let me tell you how nice Dr. Abel was, he saw me at 11: 00. What a hero! Dr. Abel is funny and kind. He explained all of the ins and outs of the procedure. He also went over the different options I had to choose from. I had a panoramic mouth X-ray while I was there and his staff is top notch too. The office is bright and comfortable. It has all of the modern equipment needed to complete your surgery. I haven't had the surgery done yet, but I have every confidence that Dr. Abel is the surgeon to do it.

Horrible service very rude they yell at people and their babies please don't go to this placeread more

Shut this place down my Goodness‍‍‍‍ Horrible from front…read moredest to rude staff (if you not coming out of pocket) I don't even leave reviews but this is how much bad of an experience I had

Dr. Parks and her team have taken care of me and my dental needs since 1989. I have always felt…read morevery well taken care of, listened to, and treated with the utmost care.

This place is awesome. They are fast and efficient. The staff is always friendly and make you…read morefeel comfortable. I feel very little to no pain whenever i get procedures done. I recommend this place to anyone seeking a dentist.