Absolutely wonderful! I went in for my first Brazilian with the sugar scrub. And it was amazing…read more Crystal was awesome and made me feel so at ease with this being the first time getting it done. She was so reassuring and welcoming and super nice. Talking to her was like talking to a girl friend and it was so relaxing. I was super nervous but she made me feel so welcomed. As well as the lady working the front desk when I came in, I didn't catch her name but she was also welcoming and made me feel welcomed. Booked my second appointment and Will definitely be coming back many times.

First off, I love the customer service and front desk staff. They communicate very well through…read moretext/call/in person and are willing to help you get scheduled to fit around your needs. When I got there... mind blown! It's such cute, chic vibe. Very clean and inviting. Bathrooms are clean as well and provide sanitary feminine wipes for your appointment! They offer a "boost of confidence" shot which I thought was so welcoming and eased up any nervousness! It was my very first Brazilian wax ever, and Tailor made it very reassuring for me. I had a great experience with her! If it wasn't for me moving, I would definitely come back here. I love this place, and it set a high standard for future sugar waxing places!

Amazing people love the vibe the person who did the wax for me was really sweet place was easy to…read morefind

Have had two great massages from Marissa. She listens to me concerns and areas that need…read moreconcentration. And uses a warm neck pillow which really helps the muscles for the massage. It's nice and peaceful with light music and a wave noise. I'd recommend to anyone.

Thank you so so much for everything Mikayla! So, I have been seeing her for a couple years and now…read morethat i am moving i am so sad to leave. She is hands down the best waxer i have been to since i got to WA in 2017. She is super sweet, fast and efficient making your experience less painful. I will miss you!! Wishing you lots happiness and success!

Mikayla is the best! I was so nervous to get a Brazilian done for the first time and she was so…read moreprofessional and easy going. She talked to me the whole time and is super quick. I have been going to her for a few months now and love the results. Highly recommended especially for first timers!!

So this was my first time getting waxed/sugaring ever. Plus, I hadn't shaved since, like, the…read moreTruman administration, so Betty Lou had her work cut out for her. A hack-saw may have been a better choice, but she weathered through like a champ while taking me from Robin Williams to baby smooth. It gives me such a huge confidence boost! I was nervous but Betty Lou put me at ease right away. It wasn't long before we were laughing together and she even gave me a drink to calm my nerves. She puts on movies and is so engaging and just the warmest, sweetest person I've met. I highly, highly, HIGHLY recommend Sugar Cookie Spa and Betty Lou if you want to get rid of unwanted hair, have it done quickly and professionally, and have fun doing it. I love Betty Lou!!

I would not recommend this place. When booking you get the automated messages about your…read moreappointment being booked and your typical please confirm. On top of this the owner texted me several times from what I am assuming is her personal phone. Per the policy at this place, you have 24 hours to cancel. I work night shift 12 hours and have limited availability when I can do things. I was going to confirm until this morning I received a text message that seemed desperate to me. For a place I thought was doing well I wouldn't anticipate receiving these texts. I went online and cancelled and her is what I had written back to me. Mind you, this is the owner as well. These pictures speak for themselves.

Such a beautiful studio and warm, inviting atmosphere. Naomi took my grown out brows and made them…read morelook wonderful again. Zero raising or redness. My brow shape is perfect. I'll be back for my brows, and for a lash lift and tint next. Thank you Naomi!

Update - Kayla offered to redo my lashes and they look great! So much longer and nicely separated…read more I would recommend coming here and if there are any issues they will reach out to make it right.

Annette was amazing. Super quick, great job, as painless as could be. Made me feel relaxed and…read morecomfortable immediately and loved meeting sweet Dexter as well. Highly recommend.

Top level customer service, I was made to feel so comfortable as soon as I stepped in, the nervous…read moreof being a first time sugar client went away immediately. Annette has a big passion for what she does and it shows! Next appointment is already booked :) Dexter was adorable!

Angie was quick to respond to my scheduling inquiry. She was able to squeeze me in at super short…read morenotice. Prices are reasonable and the boutique is clean and private. She is owner operator so you don't have to worry about a different esthetician each time. If this is your first time for a hair removal process and you don't know what to expect, Angie is who you want to see. I would totally recommend her to any of my girls.

I really loved my experience here. Cute little place in Bonney lake. I got a Brazilian as I always…read moredo. She is really good, u can tell she's experienced and was really quick but really thorough! I bought an awesome Groupon and am very glad I did! Go check her out, I'm confident you won't regret it!

I went here for a new cut and the stylist did it perfectly. I wish I could remember her name lol…read more Staff was friendly as well.

(Realized I forgot my review in my drafts! So I'm posting it now!)…read more I usually give a salon multiple chances before writing a negative review--unless something seriously goes wrong. Unfortunately, in this case, it did. I've been here a few times for lashes and once previously for hair, and my first hair appointment was great. The stylist was gentle, communicative, and professional. I loved my hair, was shown products afterward, and happily purchased them. I left feeling taken care of. This second hair appointment was a completely different experience. I was greeted by a young stylist who seemed pleasant and understood what I wanted. However, once she began, I immediately noticed she had extremely long, sharp acrylic nails (about 1.5-2 inches). While I have nothing against acrylics--I wear them myself--there needs to be a limit in a professional setting, especially when working so closely with a client's scalp and hair. She colored my hair without gloves, which already made me uncomfortable. Throughout brushing, coloring, and washing, my hair repeatedly got caught in her lifting acrylics. My hair was yanked out multiple times, and at points it was genuinely painful. Holding a brush seemed difficult for her, and the brushing was rough and uncomfortable. The shampoo experience was by far the worst I've ever had. Normally, that's my favorite part of a salon visit. Instead, due to her nails, she couldn't properly massage or clean my scalp. The shampoo barely reached my roots, yet my hair was pulled the most at the bowl. My scalp was sore for two days afterward, to the point where brushing hurt. I'm a mom of three and a full-time college student, so self-care time is rare. I was really looking forward to relaxing--maybe even reading--but it was hard to focus through the discomfort. On top of that, the stylist seemed mentally checked out, asking me the same questions twice and lacking awareness of the situation. When the service ended, she simply removed my robe and said thanks for coming. No walk-out, no product recommendations. I had planned on purchasing shampoo, conditioner, and heat protectant again, but I left without anything. I still paid for the service and left a tip. After taking a few days to cool off, I felt this needed to be said. This experience was unsanitary, painful, and disappointing. My hair turned out "meh"--the haircut felt rushed, I didn't get the layers I asked for, and highlights alone don't make up for the experience. I truly loved coming here, but after this, it won't be my salon anymore. If you come here for hair services, I strongly recommend choosing a stylist whose nails allow them to work safely, hygienically, and comfortably--preferably ones that can fit inside gloves.

I have been going to Erin for sugaring services for 5 months now and would highly recommend her to…read moreeverybody! After a negative sugaring experience a few years ago at another studio, I was hesitant to ever try it again but decided to go for it prior to a Mexico vacation over the summer. I wasn't planning on making it part of my routine, but my first visit went so well that I purchased a 4-visit maintenance pack immediately afterwards. Sugaring of course isn't 100% painless, but I think Erin does a great job at making it as easy as possible. Her studio is very clean, and she puts you at ease during the whole process - it is evident that she knows what she is doing and that she really cares about her work.

I definitely recommend Erin's services. My first time seeing her and I felt like I've been her…read moreclient for years! She was quick, she made it not awkward by holding a conversation with me the whole time. Her prices are average to the service. I will definitely return!!!