We are elderly and AC is not working due to storm on 8-3-24. Took 2 days for H&B to show up and…read morediagnose the problem as "fried circuit Board." They promised to order the part within the day and call us with cost estimate. But they broke their promise and did not call. We waited another day and politely called to inquire about status of order. They said they would look into it and call back. That was several hours ago. Meanwhile still no AC! What ever happened to professional ethics? Even if the part is delayed, they could practice common courtesy and call to inform us. Or perhaps they are waiting for us to suffer longer and then, out of desperation, be willing to pay more for the part.

I have used this business before for plumbing needs. Each Tech that has come out if very…read moreknowledgeable and is able to find the issue and correct it timely. They are also very clean. The last time the issue was outside and there was a mess out there, but the Tech took the time to clean it up even though it was outside. I would have given them 5 stars, however there was confusion in getting the time scheduled for them to come out. I definitely recommend this business

Rachel is very very knowledgeable, and honest. She does not install septic systems, so there is no…read moreconflict of interest. She is patient and explains everything that she finds from her inspection. I have used her multiple times and her service has been consistently good!

Rachel is extremely knowledgeable, efficient and is an excellent communicator. I highly recommend…read moreGreenwick Septic for all your septic needs.

They provided the luxury restrooms for our wedding party on 10/5/24 and met every expectation…read more Highly recommend

The man who came to deliver wouldn't place porta potty where I asked and said it was an…read moreinconvenient spot. When I told this to the company, they said that is common practice. No where on their site does it say the porta potty has to go in specific places. Needless to say the 60+ people at my home for 8+ hours only used the porta potty 2 times total due to location. They still made sure to cash the check all while taking back a perfectly clean porta potty. Definitely would NOT recommend this company.

Great company. Outstanding customer service. You can tell they really care about their customers…read more Robyn really knows her stuff and very helpful.

Very poor quality company! Avoid at all costs! Robyn hung the phone up on me! She was very…read moreunprofessional and cost me time and money. She canceled my appointment with out any notice and refused to return my phone calls. These are not the type people to deal with if you are looking for a professional company. I'm surprised that Rolfe has her dealing with the customers since she is a very abrasive person. Read the other reviews, she's hung up on other people too. She must have anger management issues!

Everything went well. This contractor is one of the most outstanding I've worked with in my entire…read morecareer. On time, honest, smart, problem solver... absolutely 5-Star. Pricing has always been more than fair. I would recommend them without hesitation. Cobey

It's rare to find such great service these days. On a Saturday morning, my guest toilet clogged and…read morebacked up into the basement sink, flooding the floor. Stephanie responded right away--she was pleasant, transparent, and understanding. Within an hour, she had Ethan at my door. He was respectful, explained everything clearly without talking down to me, and was both knowledgeable and helpful. For a weekend emergency, the price was very reasonable. Thanks to Stephanie and Ethan, Burn's Septic has earned my business. Look no further--this is the team to call.

I needed a backflow prevention inspection. SEPA backflow were easy to schedule with, their price…read morewas very competitive with other servicemen in the area and he did a thorough job! I would highly recommend! Carol Campenni

Keith performed the testing of my backflow prevention assembly. Keith was on vacation, but he…read moreanswered my call and booked the service right after getting back. He called me an hour before the scheduled time, arrived on time, and completed the testing in just 15 minutes. I recommend Keith for his professional service, excellent communication, and great value.

I had a gas leak. Len the Plumber sent their technician, Brandon Hemp. He was awesome. He worked…read moreall day and fixed the problem. Really nice guy, knowledgeable and friendly. Would use them again.

Technician Ro snaked our line on the first visit and got it flowing again. Within 48 hours, it…read morebacked up completely. During that same visit, he had us flush a toilet while the indoor clean-out was open, sending sewage through our home, and left us with a leak at the base of a toilet too. We called Len back, wondering if the first visit was even done right. Technicians Jeff (seemingly a supervisor) and Nas came out. Jeff told us the line was broken and that $11,000 was the only real fix -- and charged us again for this second visit, framing it as a new "broken pipe" issue rather than a callback. Nas seemed put off we hadn't signed up for their membership program -- no protective coverings, no shoe covers, left a mess behind. When we asked him to try harder, he said he couldn't fix a "broken pipe." Before paying $11,000, we brought in a second plumbing company for another opinion -- and it's a good thing we did. WSSC's own crew independently confirmed what that second company found: the real issue was a blockage 10 feet further down the line -- never a broken pipe at all. Two visits, two charges, and Len never got it right. Don't accept a "broken pipe, pay $11k" from this company without a second, independent opinion.