Called over a weekend to get emergency service and no one contacted me. Then called to be…read morecontacted on Monday for service and no one contacted me. Nothing worse than a business blows you off. Steer clear

From the owner: Charles Moon Plumbing Services opened up in 2021 with the mission to provide exceptional service at…read morea fair rate. When you talk to one of our team members, you will not get pushy salesmen, just looking to upsell. Our customers are not just numbers, they are people with names. The Charles Moon Plumbing Services team has 50 years combined of experience and will provide you with honest and dependable service. Our professional technicians are ready to help you with any plumbing issues you may have. Give us a call today or schedule a service online.

DO NOT USE THIS COMPANY unless you want to get ripped off! Just because our well pump & connection…read morewas broken and we had not water, they thought they could charge us almost double! Bird Dog quoted 7250.00 & Dixon Plumbing quoted & completed the same job for 4000.00! We all know there's a shortage of plumbers and Bird Dog Plumbing thought they could take advantage of us. (They don't even deserve 1 star but you can't post a review without it.)

From the owner: Your Tactical Plumber is proudly veteran- and family-owned, providing expert plumbing solutions for…read moreall emergencies. With top-tier training and reliable service, we're ready to tackle any plumbing issue.

Chuck came out to diagnose and repair an issue on ourA/C. I felt that the pricing was fair, and he…read morewas knowledgeable. The problem was resolved quickly. A++

Excellent and timely service, friendly people. Aire Serv has helped us out a few times and always…read moredo a great job. I highly recommend them for any HVAC needs.

We are elderly and AC is not working due to storm on 8-3-24. Took 2 days for H&B to show up and…read morediagnose the problem as "fried circuit Board." They promised to order the part within the day and call us with cost estimate. But they broke their promise and did not call. We waited another day and politely called to inquire about status of order. They said they would look into it and call back. That was several hours ago. Meanwhile still no AC! What ever happened to professional ethics? Even if the part is delayed, they could practice common courtesy and call to inform us. Or perhaps they are waiting for us to suffer longer and then, out of desperation, be willing to pay more for the part.

I have used this business before for plumbing needs. Each Tech that has come out if very…read moreknowledgeable and is able to find the issue and correct it timely. They are also very clean. The last time the issue was outside and there was a mess out there, but the Tech took the time to clean it up even though it was outside. I would have given them 5 stars, however there was confusion in getting the time scheduled for them to come out. I definitely recommend this business

Professional and thorough.. They got my leaky foreclosure up and running in a day after 3 years of…read morebeing dry. Everything leaked so they definitely had their challenges and they were good at helping me only replace the most critical components. The only downside is I found their pricing to be on the (very) high side. I understand good plumbers are never inexpensive but they are pricey. I've worked with several of their techs and they all know their stuff. The work was flawless!

Unprofessional and dishonest. I called for a simple inquiry about a sump pump. They never mentioned…read moreany dispatch fee over the phone. When the worker arrived, the homeowners weren't even there. I told him he could not come inside and asked him to leave. He refused to leave the property until I threatened to contact local authorities to remove him.No services were ever done and absolutely nothing was signed. Later, the office staff called me, acted incredibly rude, and threatened financial penalties. Now, they are sending predatory, inflated bills to a completely different address trying to force us to pay for a service that never happened. On top of that, ever since I gave them my contact info, I have been targeted by 10 to 15 spam calls and texts EVERY SINGLE DAY. They clearly sold or leaked my phone number. Absolute scam. Avoid this company.

I do not know what they or Matt could have done better. We switched HVAC companies because of Matt…read moreand second opinion. Our furnace was not working but we had heat from the heat pump so it was not urgent. I was unhappy with our usual local HVAC company because they just charged 245$ to come out, not fix the problem, and then gave a ridiculously high estimate to fix something unrelated (replace the burners). Matt from AireServ came out for a second opinion and cost estimate, diagnosed the problem quickly, explained things to me, and gave a much lower estimate for maintenance work. Matt's technical competence, skill in communication, and respect for the customer made us change, right then, to AirServ for all our equipment work.

Prompt and honor their word. We paid for a warranty type service and didn't really know about it,…read morebut they called and insisted to ensure my money didn't go to waste.

I had a few yard related tasks to do and requested Yelp project quotes. Sunny's got back with a…read morepreliminary quote and I provided pictures of work needed to firm up the quote. The cost went up slightly but still beat competitors' pricing. They provided a time convenient to me and were able to get bulk yard waste removed, trim back some hedges and repair bug screens in an afternoon. I would use them again for similar work. They do all sorts of handyman work in and outside the house.

I saw this service off of Yelp, and decided to try them out for requesting an estimate. When I…read morefirst made an appointment, the person was going to be late and my schedule was jam packed. I ended up deciding to cancel that appointment and made another one. On my second request, I initially said "any time on a particular Friday." They gave me a range of 9-11 AM on a Sat and I asked if they could come in at 9 AM and they said yes. They ended up coming in right before 11 AM. So, I can understand that I needed to try to pick a time interval to be available rather than a time, okay. I gave them some stars for working with me and being professional for the in-person estimate itself. I was then told that I would receive an estimate over the phone in the same day some hours later. I requested by e-mail instead and was told that this was fine. During a time period of two weeks and two days after that, I had made three phone calls. I left voice mails twice and got through one time, the 2nd time I believe. I was told that the estimate was mixed up with something else and that it would be coming out. I'm not sure if they want to work with me or not, but at least it would be nice to let me know that instead of running me around. For potentially big jobs, my reasonable concern of not being able to receive an estimate by e-mail (or snail mail physical copy) makes me feel like there would be a he-said-she-said dynamic if I went for this. For smaller jobs, it isn't such a big loss and they seem like they do good work from the other reviews and my interaction with the attendant during the estimate. They may not be the most pronounced with their words, but I was willing to consider them with the other good reviews and them being local to me. With the lack of an estimate by e-mail, it made me wonder if the company or someone in the company has a PA license number. I would like to presume yes, but I couldn't find one personally based on company name. I know the search engine isn't the best if you don't have the actual license number to look up. If there are any updates/changes to this review or if it's proper for me to write another review as I can't update this one after about a month, then I will do so. I've strongly considered and tried to rate my experience as fairly as possible, and I really feel that Sunny's services could've done much better with their interactions in working with me after the estimate was completed.